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Adobe Analytics

Adobe Analytics

Overview

What is Adobe Analytics?

Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in…

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Recent Reviews

Adobe Analytics Review

8 out of 10
September 07, 2023
Incentivized
The main purpose of Adobe Analytics is how better you understand your customer and how better you provide your service to your customer. …
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Adobe Analytics Review

10 out of 10
September 07, 2023
Incentivized
The company uses it to understand the behavior and the performance of our acquisition efforts. In my team, in experimentation, we use it …
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Adobe Analytics Review

9 out of 10
September 06, 2023
Incentivized
I use Adobe Analytics to run all of our weekly performance reporting. We use Adobe Analytics to wire frame data feeds that will then pull …
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Adobe Analytics Review

9 out of 10
September 06, 2023
Incentivized
I always start very broad. It's always performance-based, so overall visits, shop visits, conversion bookings, and then that goes down …
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Adobe Analytics Review

8 out of 10
September 06, 2023
Incentivized
We have apps, we have websites, we have Adobe tagging on there, and we want to understand what our users are doing from an informational …
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Adobe Analytics Review

8 out of 10
September 06, 2023
Incentivized
We do use Adobe Analytics to answer how the products are being used. Products meaning software, products on site, and apps and user …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

12 videos

User Review: Adobe Analytics Proves Profitable With It's Data Organization Tools
02:29
Adobe Analytics Provides Ease of Integration In Conjunction With Other Adobe Software: User Review
04:00
User Review: Adobe Analytics Is a Robust & Powerful Tool For Large Enterprise Data Pools
03:14
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Pricing

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N/A
Unavailable

What is Adobe Analytics?

Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Google Analytics?

Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

What is Heap?

Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

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Product Details

What is Adobe Analytics?

Adobe Analytics lets users mix, match, and analyze data throughout the customer journey. It supports web analytics, marketing analytics, attribution, and predictive analytics.

Adobe Analytics Video

Adobe Analytics Product Tour

Adobe Analytics Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Omniture in 2009 and re-branded the platform as SiteCatalyst. It is now part of Adobe Marketing Cloud along with other products such as social marketing, test and targeting, and tag management. SiteCatalyst is one of the leading vendors in the web analytics category and is particularly strong in combining web analytics with other digital marketing capabilities like audience management and data management. Adobe Analytics also includes predictive marketing capabilities that help users find trends in customer behavior patterns leading up to conversion. According to the vendor, these insights can help predict which campaigns will be most successful.

Piano Analytics, Coremetrics / IBM Digital Analytics (discontinued), and Parse.ly are common alternatives for Adobe Analytics.

Reviewers rate Device and Browser Reporting highest, with a score of 9.3.

The most common users of Adobe Analytics are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(813)

Attribute Ratings

Reviews

(51-75 of 164)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
To track the page views, button/link clicks and page scrolls, component rendering, slide changes, and impressions. We also use Adobe Analytics with Adobe Target for A/B testing. We use Adobe Launch for Analytics, and the main problem we see with launch js is, as per design, the file needs to be included on top of the page, and the size of the file is huge, which is impacting the page load time. The TTL of the file is also less, only 1 hour, which makes the file to be loaded every hour on the user browser. It seems getting support for this change is not easy from Adobe.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is used in our business to identify consumer challenges and frustrations across the core digital journeys. Insights are converted into opportunities, working closely with our User Experience and IT colleagues, and iterative experiences are developed, tested & rolled out to all users. Adobe Analytics is used to track the success of changes made against core KPIs. Adobe Analytics is also used extensively to support the rollout of new feature releases and campaign activity, mainly to measure success & identify potential issues caused.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is the finest tool since it is updated every month, there are release notes, and you get fantastic service 24 hours a day, 7 days a week. The nice thing about Adobe Analytics is that it's extremely adaptable, allowing you to have as many connections as you need, including data sources, data connectors, and customer characteristics. They also have Data Warehouse and Data Feeds to deliver data to internal data warehouses and connect everything with CRM Databases, and Analysis Workspace offers incredible versatility.
Damon Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Adobe Analytics to provide actionable visitor and customer engagement and journey data to our marketing team. This allows our marketing team to be data driven in their decisions and helps our web team optimize our web experience.
Ridhima Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is a data and analytics tool widely used in our organization. The best thing about this product is that it is exceptionally easy to use, even for people who are not very familiar with data or analytics tools. Analytics has solutions for all kinds of business problems—solving product change issues, marketing strategy issues, merchandising assortment issues, operations strategy issues, etc. It is especially useful for solving business problems in the following areas: providing metrics for making tactical or strategic decisions, measuring product attributes, and analyzing operations. Adobe Analytics offers a unique opportunity to gather data from around the world and across digital platforms. This makes it easier for us to track our brands regardless of their digital presence.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is our primary analytics tool. We collect a wide spectrum of dimensions to allow us detailed information about our general usage, plus focused tracking for specific key flows to ensure that the business has the proper visibility to make decisions. This data is not only used in Adobe Reporting but it is also exported out for usage in our Data Lake. What is collected is constantly reviewed to ensure data is correct. Additionally, it is tweaked for improvements as we start to use the data in new ways and reports are created almost daily to help answer new questions coming from various teams.
Andy Lunsford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Adobe Analytics at our organization as part of the Adobe Experience Platform to help us understand client interaction with our web properties including public web, online banking, and our application flows. We are able to take complex measurement plans that help us understand user engagement with features down to a component level and iterate in our sprints to improve our products utilizing the data we capture from our analytics implementation.
Azza BA. | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I use Adobe Analytics for analyzing data and content performance across various touchpoints. The dashboards and charts functionality within Adobe Analytics is great for beginners and those who aren’t power users of analytics tools. It's a pretty intuitive tool for daily use.
February 22, 2022

Adobe Analytics

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is a powerful resource for collecting, analyzing, and sharing website data. The application helps organize and analyze data quickly and effectively. We use it as it can provide valuable insights on data from multiple sources. One major upside of Adobe Analytics is the fact that data and insights are first party and unlike Google Analytics, there are more options for customizations.
February 12, 2022

Perfect business tool

Nitish kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Analytics is a perfect tool and well suited for the associations that have the time and resources to invest in the people who'll be suitable to work on this kind of tool. It's not a simple tool to stand up, maintain, and fluently use within the first time or so of literacy.
Mark Palfreeman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Analytics to understand how users are using our website. This feeds into our improving our products for our customers based around making them easier to use. Often done through experimentation and testing, which can then be analysed using our behavioural analytics tool. We also use the tool to measure our marketing efforts and understand how successful they are at driving traffic to our site and whether that leads to subsequent conversions. The data also feeds into helping us protect our customers and ensure that they can enjoy our products safely.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Adobe Analytics to track multiple data points across multiple platforms that we provide. It is used as the official analytics tool for providing data that is considered "official" in determining whether or not company goals are being met. We also use it to create automated daily/weekly/monthly email reports to employees who need to follow data but don't need access to the suite.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
It is an e-commerce analytics solution that is used across different departments in the company. It gives insights into how online users behave in different parts of the website/app. We used it to measure traffic, sales, user behaviour on different parts of the shop.
Zain Ali | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Adobe Analytics to understand the customer behaviour of our visitors to the website. Adobe Analytics helps us to develop strategies as per the requirements provided by the website traffic, fix any problems and issues faced by those visitors and deliver an effective and efficient digital experience to our website traffic
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Analytics to measure key website metrics. Insights from the metrics are shared across the company including marketing, finance and strategy. We are able to identify which channels and campaigns are more effective than others. Also we run multiple A/B tests on form designs and locations to optimize the website performance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is our company's primary source of performance measurement for all aspects of our B2C website. We utilize Adobe Analytics as the 'version of the truth' in supporting business decisions relating to A/B test and experience optimization campaigns, reporting to senior management, and providing deep analysis on all aspects of our digital marketing. Adobe Analytics provides the quickest viewpoint to measure of campaign performance from email, SMS, and digital marketing.
January 24, 2022

Adobe Analytics review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is used to gather, clean up, map, process, and report on digital analytics data for all business websites, online shops, and commerce sites, as well as all apps that are guest-facing. Different teams manage different sections of analytics depending on the business line. My team uses app data, including implementation, processing, and dashboard building.
Christopher Andrade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We give three main uses to Adobe Analytics:
  1. Clickstream analytics for digital channels (web, app)
  2. Clusters/ audiences creation
  3. Unique digital ID creation to remove anonymity in public browsing when using information from forms in the public area and browsing in the private area (app and web logged ins)
Additionally, we also have Adobe Target, so we can use audiences/clusters and identification to personalize and to experiment.
January 06, 2022

Expensive but Exemplary!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We've implemented Adobe [Analytics] for the following use cases:
Tag management
Web Analytics
Error tracking and alerts
Conversion tracking and reporting
Audience creation for retargeting
UTM tracking Integration with Adobe Audience Manager
Christian Calvo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Analyzing customer issues, checking conversion between main KPIs, investing conversion drops, creating reports to monitor the behavior of new functionalities or after major releases. I may go and compare metrics on different platforms, different browsers, or by the source of traffic. It is useful checking the customer error trends and the journey of customers dropping off.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the data from reports to gain insights into marketing programs that will help senior management understand return on investment from our marketing efforts using the dashboards that we can create through Adobe Analytics. It solves the issue of trying to come up with key performance indicators from various marketing activities.
Gianna Frank | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Analytics is a powerful and easy platform with the Adobe group. The analytical capability given by Adobe Analytics to the users is impressive and its overall quality is profitable. The Adobe Analytics functions are effective and [have] easy options to get used to and generate excellent data analytics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Analytics as one of our analytics platforms for tracking and tagging. It allows us to measure traffic, revenue and other KPIs. Since we have Adobe Analytics tagged throughout our site, it allows us to compare against our other analytics platforms for accuracy and a better understanding of performance.
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