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Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued)

Overview

What is Adobe Business Catalyst (Discontinued)?

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of…

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Learn from top reviewers

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Features

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.6
Avg 7.7
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Product Details

What is Adobe Business Catalyst (Discontinued)?

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.

Adobe Business Catalyst (Discontinued) Integrations

Adobe Business Catalyst (Discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.

Adobe Business Catalyst (Discontinued) starts at $10.

Reviewers rate API highest, with a score of 7.9.

The most common users of Adobe Business Catalyst (Discontinued) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 13)

Business Catalyst in limited use scenarios

Rating: 3 out of 10
May 04, 2016
AC
Vetted Review
Verified User
Adobe Business Catalyst (Discontinued)
2 years of experience
When I first began freelancing web services I discovered Business Catalyst as a superior way to deliver a commercial web page for small businesses on a limited budget. As a web developer I know that a premium enterprise level web site is too expensive for most small companies. This includes the ongoing updates required by their developer. Business Catalyst allows template driven sites that the business owner can edit without hiring costly professionals.
  • The new templates have social connectivity built in which is very nice.
  • The Sites do a good job on newsletter templates and data tracking.
  • The in browser editing is a plus.
  • The initial cost is usually spent on a designer or content developer so the client can focus on a set up fee and then just the on going hosting. No long term fees for developers to come in and make edits.
Cons
  • It is SaaS, so the initial savings can seem costly if the site owner wants to redesign. It is still less costly than having a professional enterprise site built for you, but you will be limited by your budget.
  • It has been a while since I used it, but custom pages for businesses on Facebook was something that needed to be built by a developer and implemented.
My colleagues are all web developers, so unless they knew of someone who wanted a small scale site without investing in a modern web app I would not be likely to talk about Adobe Business Catalyst with them.

Business Catalyst - The Right Solution for Certain Clients

Rating: 9 out of 10
November 26, 2014
VC
Vetted Review
Verified User
Adobe Business Catalyst (Discontinued)
3 years of experience
Business Catalyst has been used as a CRM solution for a client. The client has an eCommerce aspect and a large database of current, former, and potential clients. A redesign of the client's site was needed, so BC was used in that aspect, too. The client needed a way to market to their uses, so Business Catalyst was ideal for that.
  • Managing the customer database
  • Setting up drip email marketing campaigns
  • A template-based design
Cons
  • Initial cost of the platform can be daunting
  • Since the platform itself was in transition, we needed to edit various highly technical aspects to make sure the site didn't go down
Business Catalyst is well-suited for clients that need an all-in-one solution: customer relationship management; product inventory management; eCommerce; email marketing. Because BC is a very powerful and all-encompassing solution, it is not the best one for many clients. They would be paying for many features that they would probably never use.
I like that it is tightly-integrated with Adobe Creative Cloud, specifically, Dreamweaver. This gives one more control to make great designs.

I love Adobe Business Catalyst

Rating: 10 out of 10
September 30, 2015
DS
Vetted Review
Adobe Business Catalyst (Discontinued)
6 years of experience
We use Adobe Business Catalyst to provide our clients with an all-in-one website Customer Management Solution. We have found that our clients love that they can easily edit their website, and that they can send emails through the backend. It is our highest recommended website platform to use for businesses that are looking to grow.
  • Web apps are a great way to create custom functionality for our client's websites that they can easily update at a later time.
  • The ability to duplicate websites saves a lot of productivity time.
  • Email Marketing through the backend and branded auto responders allow for a heightened customer experience. On top of that, these things are easy to set up.
Cons
  • The blog module could be improved so there is more functionality and more freedom for easy customization.
  • Multiple files upload into the Media Downloads module would be a great feature to have.
Adobe Business Catalyst is a great platform. However, we tend to not recommend it for large blog based websites or large E-Commerce websites.

Adobe Business Catalyst - the go-to choice for e-commerce

Rating: 6 out of 10
March 16, 2016
GB
Vetted Review
Verified User
Adobe Business Catalyst (Discontinued)
2 years of experience
Adobe Business Catalyst is a tool that we use for many of our clients. It simplifies the process of getting our clients online and making them look credible. It makes my life easier since I can manage many sites in one place.
  • The e-commerce module is the strength of Adobe Business Catalyst as I see it. It's easy to set up and establish a secure online store.
  • I like using the "content holder" interface. There are building blocks that simplify the process of adding re-usable content to any page.
Cons
  • Pricing seems inflexible and many times it's what makes my clients turn to other CMS systems. How can I defend spending $40 just because I want to use the BC Apps but have no use for the e-commerce function?
  • I used to have a plethora of templates that I could use as a starting point. They are now gone and I miss them.
Use BC for e-commerce. If you are not using e-commerce you might look at other CMSs.

Innovaxis Marketing Review of Adobe Business Catalyst

Rating: 9 out of 10
December 09, 2014
SP
Vetted Review
Adobe Business Catalyst (Discontinued)
3 years of experience
As an Adobe partner, Business Catalyst is our preferred website content management system for the vast majority of websites we design, develop and implement. We also use Adobe Business Catalyst for our website as well as CRM. We became a partner because Business Catalyst is the easiest web CMS I have ever used over the past 20 years - easiest to develop to, easiest to build out new websites, and easiest for our clients to maintain their own website and add content.
  • It's easy for my design team to turn Adobe InDesign or Photoshop files into HTML and CSS
  • It's easy for my production team to build out the whole site in terms of content and on-site search engine optimization (SEO)
  • It's easy for our clients to log in, add new pages, update the navigation, blog, and add contact forms
  • Some clients really like the email marketing capability, especially as this functionality usually doesn't cost them anything extra
  • Our e-commerce clients really like how easy it is to set up and maintain
Cons
  • Adding unique page titles and meta descriptions to the blog has been challenging especially relating to tags and the "pages" that are automatically generated for them - we'd like this to be a lot easier
  • In-context editing is kind of cool but is really slow loading and it's difficult for my design team to set this up properly
  • You cannot redirect certain pages that no longer exist, so our clients get dinged in Google Webmaster Tools for pages no longer there - e.g. database-created pages with question marks in the name, .apsx pages and some other funky file types
  • When uploading contacts from an email list, we have to contact Adobe directly to get them to manually "verify" each contact so we can email them - we've already gotten permission from them and don't want to have to email them just to get there permission again to satisfy Adobe
  • When editing a page, it sometimes loses its formatting after saving in the viewer - the changes are still there, it just doesn't display properly. This used to happen on every save and now happens intermittently
Adobe Business Catalyst is easier to use than WordPress and is infinitely better than other open source platforms like Joomla, Drupal, Umbraco, and Ruby on Rails. This holds true for both website developers to build new websites as well as for end-users to write blogs, edit website content, upload images, embed videos., etc. As a result, Adobe Business Catalyst is ideal for about 90% of websites out there: from business-to-business (our focus as Innovaxis) and small to medium business-to-consumer sites. It's not as useful for large consumer e-commerce sites that need a high degree of customization (where a lot of people use Magento), but Business Catalyst is good for just about everything else. Our clients are very happy with it.
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