Skip to main content
TrustRadius
Adobe Campaign

Adobe Campaign

Overview

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Dynamic content (92)
    9.6
    96%
  • Standard reports (91)
    8.8
    88%
  • Dashboards (91)
    8.0
    80%
  • List management (92)
    6.3
    63%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

46 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is Constant Contact Lead Gen & CRM?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses…

Return to navigation

Product Demos

Adobe Campaign & WeChat Integration Demo - Leadstec

YouTube

Adobe Campaign: Tips and tricks to nail email marketing in 2018

YouTube
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

6.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
Return to navigation

Product Details

What is Adobe Campaign?

With Adobe Campaign rich customer data can be used to create, coordinate, and deliver dynamic campaigns — through email, mobile, and offline channels. Adobe Campaign supports central workflow management, personalized email marketing, customer data management, and managed cloud services.

Adobe Campaign Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM

Additional Features

  • Supported: Segmentation and Audience Targeting tools
  • Supported: Program, Activities, & Campaigns Organization
  • Supported: Cross-Channel Orchestration Workflows

Adobe Campaign Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Oracle Marketing, HCL Unica, and LeadLife are common alternatives for Adobe Campaign.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Adobe Campaign are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(383)

Attribute Ratings

Reviews

(26-50 of 93)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is a perfect solution to manage all the parts in a project which relate with the interaction with potential customers and already clients. I used the platform a lot in the past year and the ease to use makes it perfect for a vast audience and needs. The fact that it gives you the possibility of so many tools integrated in one, well organised platform, it’s ideal.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I am a coder on the Infrastructure team and we are integrating ACC for the first time and we find the support team to be very helpful. The Client Console has infinite functionality and with that comes a bit of a learning curve but there is training and documentation provided from Adobe that can assist with any questions you may have.
May 25, 2021

Adobe Campaign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Being a part of the marketing and sales department, it's a very hectic task to keep track of follow-up with my suspects and prospects. On a frequent basis I have to send customized mails, SMS and other promotional offers to various accounts. This has been simplified with the use of Adobe Campaign which is a very good tool for marketing to send emails and other promotional material to multiple users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Campaign across the Digital Marketing team, with Paid Search, Email Marketing, SEO, and Social Media. Campaign helps the teams to communicate effectively and coordinate aspects of campaigns like ad copy, emails, and keywords to focus on. Campaign also provides features that integrate with AEM personalization, which allows us to tailor the message for the specific customer we are targeting.
Vince Vanderford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is one of the most stable and cost-effective services when working with online marketing oriented operations, so that sending newsletters to your company's subscribers takes much less time than it would take regularly, with highly scalable segmentation tools, and with many campaign design tools.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is used by the 4 business units of the Global enterprise I worked for. It is the official marketing automation tool across the business used to send out email and SMS communications to its prospects, customers and stakeholders. It is also used as the platform backend for online website forms. The business problem it solves is that when it was rolled-out, the company's direction was to unify the 4 business units into a single marketing automation platform. The goal was to have a unified view of the prospect or customer so it will be easy for us to acquire net new business leads, and convert those leads into a closed/won sale. For existing customers, the goal was more efficient cross-sell and upsell.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign (ACS) is used by the "digital marketing group" to handle multiple clients to use as a marketing automation tool to handle multiple scenarios/ Use cases.
It help[s] teams to leverage customer to run transactional email and use multiple communication channels like email, SMS, etc. It also helps to run welcome email campaigns for multiple brands and to run promotional campaign[s] [...] occasionally.
Lisa Carter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is an application that is perfect to have a marketing [tool], [that] [controls] and [manages] advertising campaigns to generate redirects in our favor. It has helped us to make important decisions before any new market scenario or opportunity. It is a little difficult to use completely at the beginning, but it is very effective in its functions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Adobe Campaign] is being used by our Marketing team to target the prospect leads that may be interested in our products. [Adobe Campaign] is a good tool for Marketing Automation where you want to have customizations and get your marketing strategies implemented.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by one department, Adobe Campaign helps in carrying out email campaigns and other similar operations. Adobe Campaign helps us keep our marketing campaigns going without having to do a lot of manual labor, saving hours, which allows employees to be more productive. It is a little complicated but it definitely leaves other mail merge or campaign platforms behind.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe [Campaign] is widely used by the marketing department within our organization to create marketing channels and designing campaigns through combining web, mail and mobile to transform every customer journey into a unique experience
Score 8 out of 10
Vetted Review
Verified User
It helps us to manage, automate and optimize programs across traditional and emerging channels including direct mail, email and mobile. Very user-friendly app. Easy to manage entire lifecycle on a single product. Easy to manage campaigns, resources, customer data and analytics. It helps to improve productivity and efficiency leads to reduction of cost and time management.
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign is being used as a marketing software to automate much of our marketing efforts and ensure consistency in our messaging cross-channel, including SMS, email, social media, etc. This tool helps us to improve the effectiveness of our marketing efforts by focusing on what works and remaining consistent. Most of our organization uses this software as we are almost all typically involved in our client's marketing process in some way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
A great tool for aligning all of our marketing efforts through email, push notifications, SMS marketing, etc. By managing these campaigns all in one place we are able to make sure that all of our messaging is aligned. We use this across our whole organization though it is definitely concentrated in our sales and marketing team to complete marketing and sales materials.It solves the problem of keeping track of all of our different marketing efforts through different platforms.
October 06, 2020

Adobe Campaign Review

Score 9 out of 10
Vetted Review
Verified User
It controls marketing or advertising campaigns to identify customers and allow direct communication, so we are efficient between departments and customers worldwide.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is used in our organisation to automate the email and social campaign. It is mostly used by the Salesforce team to increase the sales of the company. It helps us to grow and build trust among the customers which indirectly helps us to a profitable business throughout.
Gary Poppe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This product is being used by the whole company to implement and automate emails for our clients, this tool has allowed us to obtain gratifying improvements in the company since we can accelerate the sales and its data analysis function allows us to know more and more about our clients. I conclude that this tool has been very profitable for us and the productivity that we have obtained to make the sales grow has allowed us to obtain a great income flow.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is used by several major departments in our organization. Our Digital department uses it frequently and it is our main email marketing tool. It addresses the needs of effectively managing thousands of users and storing master profile IDs of our users and audience. It also is useful for gathering sign ups from our website.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by the Marketing department (about 700 hundred people within). It was tested primarily as a cross channel marketing tool, and the department used it for 6 months as a trial run to see if it met our needs compared to the programs we have used for years.
Wallis Riaño | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
From the interface, I can access from our dashboard where we have the possibility to process the information of our contacts and can segment them according to different criteria such as lead score, demographic profile, sales stages, and behavior.
The main advantage of this is the fact of having specific data about our leads such as how many times they have visited our website or what are the email campaigns they have opened. It allows us to give them more personalized service and with that, increase the possibilities of making a sale.
Return to navigation