Adobe Learning Manager Review
We use it to try to triangulate how big problems are relative to the requirements we get. And so we often will try to use the learning …
Overview
What is Adobe Learning Manager?
Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Learning reporting & analytics (132)8.787%
- Progress tracking & certifications (134)8.686%
- Player/Portal (134)7.979%
- Course catalog or library (138)7.979%
Reviewer Pros & Cons
- I think it identifies things we wouldn't have thought of, and so it allows us to activate on Adobe's AB testing tool, and it allows us to consider dif...
- Differently. Integration with custom built data science models, that would be beautiful. It isn't that like things like Sensei are not good. They're v...
- I think the way that the tool does the beginning to the end of the path of the training for research. I mean, when I start to use this one, I can chec...
- I think that the license model is not a good one because sometimes it does not fit what the customer is asking us. So I think that should be a little ...
Video Reviews
2 videos
AB Testing Tool with Attribution and Audience Creation Tools - Adobe Learning Manager Review
05:29
Adobe Learning Manager Review - Internal Content Resources
03:26
Pricing
N/A
Unavailable
What is Adobe Learning Manager?
Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://business.adobe.com/products/lea…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
49 people also want pricing
Alternatives Pricing
What is Rippling?
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…
What is Engagedly?
Engagedly is a cloud-based talent management platform for people first organizations. Engagedly supports performance management, engagement and employee learning, the Engagedly People + Strategy Platform is built to Execute on the user's strategy, Enable teams, and Engage people. The E3 suite…
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Adobe Learning Manager?
Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with Adobe Experience Manager Sites, Adobe Commerce, Marketo Engage with out-of-the-box components and any other application through Open APIs, offering hybrid learning programs and detailed analytics.
Adobe Learning Manager is powered with Adobe’s Artificial Intelligence that offers an array of recommendations based on learner history, peer activities, skills and interests. Learning Manager also offers state of the art gamification tools to keep learners engaged and motivated for continuous learning.
Adobe Learning Manager comes with Learning Experience Platform capabilities with immersive browsing and seamless content consumption, xAPI capabilities to bring in external content into learning programs and a range of customized reporting capabilities.
Learning Manager also allows organizations to train external ecosystems such as partners and customers with extended enterprise features, reduced administrative burdens with the power of automation, and social learning capabilities allowing user-generated content around learning programs.
Adobe Learning Manager Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
- Supported: Gamification
- Supported: GDPR Compliant Learning
- Supported: Single Sign On (SSO) Enabled Learning
Adobe Learning Manager Screenshots
Adobe Learning Manager Videos
Deliver Personalized Learning Experiences with Adobe Learning Manager
Adobe Captivate Prime LMS for Social and Informal Learning
Adobe Captivate Prime LMS for Extended Enterprise
Adobe Captivate Prime Sales Enablement
Adobe Captivate Prime LMS for Customer Education
Adobe Captivate Prime LMS for Employee Skill Development
Adobe Learning Manager Integrations
Adobe Learning Manager Competitors
Adobe Learning Manager Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | North America, EMEA, LATAM, APAC |
| Supported Languages | English(US), French, German, Japanese, Spanish, Russian, Turkish, Korean and Dutch. The learner app is further available in Simplified Chinese, Polish, Brazilian Portuguese and Italian. |
Adobe Learning Manager Downloadables
Frequently Asked Questions
Reviewers rate Learning reporting & analytics highest, with a score of 8.7.
The most common users of Adobe Learning Manager are from Mid-sized Companies (51-1,000 employees).
Adobe Learning Manager Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 40% |
Comparisons
Compare with
Reviews and Ratings
(282)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
December 07, 2022
Great LMS but poor sales and support team
We were willing to use Adobe Captivate for training our field service support staff. It is mainly used by my training department and dispatch to partners around the world. We are also using this platform to do integrations with our new employees.
- Manage a team skills matrix
- Create onboarding plan
- Integration of SCORM files directly from adobe captivate
- Adobe sales did not answer on time for final purchase
- Captivate prime does not include a pricing plan for small company or at least Adobe does not seem interested in small numbers of users
- Integration of ticketing system like Zendesk would be a great feature
70%
7.0
- I have not be able to go further than trial version, no quote provided
Honestly it was a poor experience.
I selected Docebo LMS
We are not using Adobe Learning Manager anymore
2
A small team is in charge of maintenance the learning platform
- interoperability
- easy of use
- easy to administrate
- Learn how to use internal tool
- training on internal procedure / tool
No
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
We are editing our learning module with Adobe Captivate prime. Being new on this field, our main goal was to be able to deploy easily our learning module, the combination of Adobe Captivate 2019 and Adobe Captivate Prime was ideal !
Unfortunately, the sales aspect did completely wrong to finalize our purchase then we learn that learning module use SCORM standard which make all module compatible with otherm platforms
Unfortunately, the sales aspect did completely wrong to finalize our purchase then we learn that learning module use SCORM standard which make all module compatible with otherm platforms
I will try to learn more about the standard before moving forward. I lose precious time with captivate prime, I should have informed myself prior to purchase
- Implemented in-house
No
Change management was minimal
We launch our first elearning system in 2020. It was the first implementation for the company so I don't think we can talk about change management.
However, I did not try to use the platform for instructor led training, which is still a big part of our training process. I did not see a particular attention to this matter on the platform so I guess, it is not well mentioned, and it might be missing as well.
I would say that the main change management that we faced was to organize all the ILD training with the platform, and Adobe Captivate did not answer to our need.
However, I did not try to use the platform for instructor led training, which is still a big part of our training process. I did not see a particular attention to this matter on the platform so I guess, it is not well mentioned, and it might be missing as well.
I would say that the main change management that we faced was to organize all the ILD training with the platform, and Adobe Captivate did not answer to our need.
- Instructor Led Training organization
- Transfer of SCORM files from authoring software to LMS
- Creation of user profil into the platform (learner, instructor, manager)
Not able to even do a purchase of any support
No
- The skills system is well done
- creation of profil
Yes, but I don't use it
We are using Adobe Captivate Prime to house our training collateral. Currently Adobe Captivate Prime is being used internally by one department, but we have plans to open it up to other departments. Our training department is relatively new, about 3 years old, and we realized that we need some way of housing our training content and recording attendance. After reviewing a number of LMS systems, and talking to three companies, we decided on Adobe Captivate Prime, we felt it best fit our needs. We were already using Adobe Captivate to create courses, so it worked to use Captivate Prime for the LMS. We also use Adobe Connect to deliver our trainings, our company is remote, so all training is delivered remotely. Currently our plan is to use Adobe Captivate Prime for internal employees only, down the road, we may decide to open it up to customers. At this point, we've been using it for almost one year, and are starting to add even more content to our site.
- Works well with Adobe Captivate.
- Easy to set up a course, and update as needed.
- Allows us to use content in more than one course, I like that we are building our content library.
- We have spent time trying to create Learning Plans and Learning Programs. I know they will work, took us time to work on that though.
- Would like an easier way to have courses reviewed, or if there is, an easier way to get others to review courses.
- Would be nice if you can create a quiz inside of Captivate Prime. Currently we use Captivate or SurveyMonkey for our quizzes.
92.85714285714286%
9.3
- We're fairly new, but have already found it good to have everything in one place.
- We've started to be more organized in training our staff, especially new staff.
- We are beginning to keep records of who took training and sharing it with HR.
We haven't worked directly with a Customer Success Manager during our implementation. However, the sales person we worked with was very helpful during the purchasing process, the communications we got after purchasing were all very good and helpful. We were able to set everything up very easily and quickly based on the communications.
We liked that Captivate prime worked well with Captivate and Connect. We wanted something that would grow with us. After demos and testing three systems, we really liked how Adobe Captivate built courses and created the Learning Portal. It was also important for us that the system was SCORM compliant, and Captivate prime is.
100
We have trainers, developers, operations, and Human Resources using Adobe Captivate prime at this time. Our trainers and developers are the people creating and facilitating courses. The Operations staff are those who do our work, third party payer solutions. Our HR staff is begining to use Adobe Captivate Prime for onboarding of new staff. We are relatively new to Captivate Prime and are in the process of growing our site.
2
Knowledge of Adobe Captivate Prime, knowledge of Adobe Captivate and other software used to create documents, presentations, etc. Our staff that support Captivate Prime are more technical than our trainers, have some graphic knowledge (for course design), and knowledge of our work to help build and organize our training collateral. We require staff to be self starters and able to think fast.
- New hire onboarding
- Training current staff on our system
- Soft Skill training for staff
- Share a set of videos to staff
- Track staff and assign training as needed
No
- Price
- Product Usability
- Product Reputation
We wanted to use Adobe Captivate, Adobe Captivate Prime and Adobe Connect. We like having the Adobe suite of products.
I may have also looked at other content creation software, like storyboard. We had a list of specs we wanted in an LMS, and Adobe Captivate fit that list very well.
- Implemented in-house
No
Change management was a minor issue with the implementation
Since we didn't move from another LMS, we didn't have much change. The issue we have is getting staff used to using the LMS.
- Getting users added
We did not, our CEO at the time only wanted to purchase a 1 year subscription, which did not come with support.
No
- Adding a course
- Updating a course
- Quiz results aren't always updated
Yes, but I don't use it
April 01, 2021
Great LMS
Adobe Captive Prime is used by researchers and web developers in my particular company to increase productivity and offer new training pathways for employees. This program is mostly used for internal training. For the most part, this program is used only in specific areas of the company- primarily for systems support and IT.
- I appreciated the Amazon infrastructure scalability that is associated with the program.
- The programs easy-to-use single webpage layout makes creating courses easy and efficient.
- I loved the fact that there were both online and offline platforms. This made employee certification process unique to the student.
- There is the occasional device compatibility issue.
- Difficult to monitor progress of employees in a course when there is a significant number of employees
- Overall employee management tracking could be improved— do not want to download excel spreadsheets to track employees (why not integrate spreadsheet software into the system?)
78.18181818181819%
7.8
- Increased productivity in employee certification
- Increased convenience for systems administrators to create and upload company wide content.
- Decreased employee complaints about the company’s learning management software.
Unfortunately, I did not have any experiences with a Customer Success Manager at Adobe; I often had other colleagues interact with them. From what I have heard, their experience with the Support Manager was nothing but exceptional. They were often clear and concise with answers to our questions and offered constant support.
- Canvas and Moodle
I believe that Adobe was much more complicated in the integrate of our employees’ information. However, the easy-to-use architecture made this program unique in that we could offer more content and create more courses for our employees than the other learning management systems. This is where I believe Adobe Captivate Prime separates itself from the competition.
They primarily represent internet developers
5
The people who support Adobe Captivate Prime are extremely knowledgeable in their field of expertise. They understand the ins and outs of the program and they know how to collaborate with other users within the company to create the best experience possible.
- Internet development
- Learning Management
- Skills/Leadership Development
- Creating internet landing page for our company
- Using the platform for leadership development
- Creating tools for our users to learn more skills
- Future leadership development
- Future user/customer interactions
- Colleague-to-colleague interactions
No
- Product Usability
The most important factor in our decision to use Adobe was the it provides a great value for a product with multiple uses within our company. We love that this product can impact many different teams within our organization and we appreciate how we can each use the product independently.
N/A. I believe we did a great job evaluating and selecting this product.
- Implemented in-house
No
Change management was a small part of the implementation and was well-handled
Our company did a great job of adapting our existing software to the Adobe Captivate Prime learning management software. The changes were small during our implementation and we had the people and the skills necessary to handle any problems with ease.
- Training users how to use the product
- In-house communication errors between executive members and implementers
- Small implementation discrepancies between implementers
- no training
The product was extremely difficult to learn without formal training. I wish I would have had training like my colleagues in my department, but once I gained more knowledge and experience, the program was easy to use.
N/A
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
No, we did not purchase premium support for this product. We felt that our in-house technology experts were easier to contact and we wouldn't have to rely on another party for our support issues.
No
- Creating the personalized eLearning
- External integration with other applications
- Generating reports from the users of the software is extremely fast and easy
- Initial learning how to interact with the interface
- There are quite a few functionalities in the program to learn
- Tracking and Reporting within is a little difficult to understand initially
Yes, but I don't use it
- Leadership Development Program
- Company eLearning
We were able to implement this learning management system into our leadership development program. Overall, this software was extremely compatible with the material taught and this software provided a great resource for our users. Similar to the leadership development program, this software was also integrated into our company-wide eLearning initiative. This also went smoothly
- N/A
To my knowledge, we do not have any future plans for implementing this software into other areas of our company.
- File import/export
- Javascript widgets
N/A
Do not hesitate to reach out to the support staff with any questions you have.
N/A
N/A
No
- N/A
- Better compatibility with more devices
- More technological enhancements to eLearning
No
No
September 18, 2020
We are safe in the hands of Captivate Prime
We use Adobe Captivate Prime across our organisation. It helps with our blended learning and delivers internal employee training to our customer service and operational agents. We use it in conjunction with Adobe Captivate and find it a great tool for linking with our eLearning solutions. We also use it for the reporting suite that enables us to drive our in-house learning Academy.
- Unlimited data storage is really good for us as we have so many technical and soft skill courses and programmes.
- It shows us who has completed courses or enrolled in courses so we can track the journey of our agents and plan ahead the development of our agents, the reports are really useful over 250.
- User access is really good from administrator or Author to Admin, the roles created for users is simple to set up and easy to understand.
- Sometimes completing a programme can be a little complicated.
- You can't import Word files directly.
89.09090909090908%
8.9
- We don't know the outcome of this yet.
Our trial was coming to an end and Kenny our Adobe contact extended the trial and also branded the product for a presentation we were presenting to our CEO.
We didn't evaluate any other products.
120
Customer service and operations
4
Administrators, Authors, or elearning experienced users, people who can write power point, managers (supporting there team), marketing team.
Process owners or process knowledge/experience
Process owners or process knowledge/experience
- Onboarding
- Staff development
- Role based training
- Leadership development
- More innovative ways of training
- use of video and animation
- Quizzes
- sign off tests
- Deployment in all areas of our organisation
- role based development and exams
- automated training measured by reports
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews
The unlimited cloud storage and the fantastic support from Adobe
I wouldn't
- Implemented in-house
Yes
Used the trial, planned the roll-out, built the modules and courses, assigned the teams and role profiles, purchased the licenses, rolled out the Academy within our organisation
Change management was a small part of the implementation and was well-handled
None because we planned it well in advance
- We had none
No
We have it included in our package
Yes
Yes, it was resolved very very quickly
- Building courses
- Adding user profiles
- pulling and building reports
- None
Yes
The mobile interface works very well