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Adobe Learning Manager

Adobe Learning Manager

Overview

What is Adobe Learning Manager?

Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with…

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Recent Reviews

Best L&D tool

10 out of 10
January 02, 2023
Incentivized
It has helped our Learning & development division very effectively. It helped us get huge amounts of people trained and certified, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Learning reporting & analytics (132)
    8.7
    87%
  • Progress tracking & certifications (134)
    8.6
    86%
  • Player/Portal (134)
    7.9
    79%
  • Course catalog or library (138)
    7.9
    79%

Reviewer Pros & Cons

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Verified User
Executive in Marketing
Financial Services Company, 10,001+ employees
DL
Darcio Lemos Daniel
General Manager for Latin America
VILT (Information Technology & Services, 201-500 employees)

Video Reviews

2 videos

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AB Testing Tool with Attribution and Audience Creation Tools - Adobe Learning Manager Review
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Pricing

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Adobe Learning Manager

Adobe Learning Manager

N/A
Unavailable

What is Adobe Learning Manager?

Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://business.adobe.com/products/lea…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

8
Avg 8.2
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Product Details

What is Adobe Learning Manager?

Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with Adobe Experience Manager Sites, Adobe Commerce, Marketo Engage with out-of-the-box components and any other application through Open APIs, offering hybrid learning programs and detailed analytics.

Adobe Learning Manager is powered with Adobe’s Artificial Intelligence that offers an array of recommendations based on learner history, peer activities, skills and interests. Learning Manager also offers state of the art gamification tools to keep learners engaged and motivated for continuous learning.

Adobe Learning Manager comes with Learning Experience Platform capabilities with immersive browsing and seamless content consumption, xAPI capabilities to bring in external content into learning programs and a range of customized reporting capabilities.

Learning Manager also allows organizations to train external ecosystems such as partners and customers with extended enterprise features, reduced administrative burdens with the power of automation, and social learning capabilities allowing user-generated content around learning programs.

Adobe Learning Manager Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning
  • Supported: Gamification
  • Supported: GDPR Compliant Learning
  • Supported: Single Sign On (SSO) Enabled Learning

Adobe Learning Manager Screenshots

Screenshot of One platform for all learning needs.Screenshot of Guided learning journeys.Screenshot of Gamification.Screenshot of Actionable insight from analytics.Screenshot of Learning that’s engaging.Screenshot of Measurable analytics.Screenshot of Mobile App.Screenshot of Mobile App

Adobe Learning Manager Videos

Deliver Personalized Learning Experiences with Adobe Learning Manager
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Adobe Learning Manager Integrations

Adobe Learning Manager Competitors

Adobe Learning Manager Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, EMEA, LATAM, APAC
Supported LanguagesEnglish(US), French, German, Japanese, Spanish, Russian, Turkish, Korean and Dutch. The learner app is further available in Simplified Chinese, Polish, Brazilian Portuguese and Italian.

Adobe Learning Manager Downloadables

Frequently Asked Questions

Docebo Learning Platform, TalentLMS, and Litmos are common alternatives for Adobe Learning Manager.

Reviewers rate Learning reporting & analytics highest, with a score of 8.7.

The most common users of Adobe Learning Manager are from Mid-sized Companies (51-1,000 employees).

Adobe Learning Manager Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)40%
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Comparisons

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Reviews and Ratings

(282)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
April 01, 2021

Great LMS

Verified User
Employee in Other
Computer Software Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Adobe Captive Prime is used by researchers and web developers in my particular company to increase productivity and offer new training pathways for employees. This program is mostly used for internal training. For the most part, this program is used only in specific areas of the company- primarily for systems support and IT.
Pros and Cons
  • I appreciated the Amazon infrastructure scalability that is associated with the program.
  • The programs easy-to-use single webpage layout makes creating courses easy and efficient.
  • I loved the fact that there were both online and offline platforms. This made employee certification process unique to the student.
  • There is the occasional device compatibility issue.
  • Difficult to monitor progress of employees in a course when there is a significant number of employees
  • Overall employee management tracking could be improved— do not want to download excel spreadsheets to track employees (why not integrate spreadsheet software into the system?)
Likelihood to Recommend
I feel this product is well suited when a company needs to develop certifications and training modules for employees in a timely and effective manner. Overall, this product offers a wide variety of tools but the integrated management of employee tracking could be significantly improved. This way, third party apps would not be necessary.
Adobe Learning Manager Feature Ratings
Learning Management (11)
78.18181818181819%
7.8
Course authoring
90%
9.0
Course catalog or library
80%
8.0
Player/Portal
80%
8.0
Learning content
80%
8.0
Mobile friendly
70%
7.0
Progress tracking & certifications
60%
6.0
Assignments
90%
9.0
Compliance management
90%
9.0
Learning administration
80%
8.0
Learning reporting & analytics
90%
9.0
Social learning
50%
5.0
Return on Investment
  • Increased productivity in employee certification
  • Increased convenience for systems administrators to create and upload company wide content.
  • Decreased employee complaints about the company’s learning management software.
Exceptional Examples of Adobe Learning Manager Support
Unfortunately, I did not have any experiences with a Customer Success Manager at Adobe; I often had other colleagues interact with them. From what I have heard, their experience with the Support Manager was nothing but exceptional. They were often clear and concise with answers to our questions and offered constant support.
Alternatives Considered
I believe that Adobe was much more complicated in the integrate of our employees’ information. However, the easy-to-use architecture made this program unique in that we could offer more content and create more courses for our employees than the other learning management systems. This is where I believe Adobe Captivate Prime separates itself from the competition.
Users and Roles
They primarily represent internet developers
Support Headcount Required
5
The people who support Adobe Captivate Prime are extremely knowledgeable in their field of expertise. They understand the ins and outs of the program and they know how to collaborate with other users within the company to create the best experience possible.
Business Processes Supported
  • Internet development
  • Learning Management
  • Skills/Leadership Development
Innovative Uses
  • Creating internet landing page for our company
  • Using the platform for leadership development
  • Creating tools for our users to learn more skills
Future Planned Uses
  • Future leadership development
  • Future user/customer interactions
  • Colleague-to-colleague interactions
Likelihood to Renew
7
Currently, our company uses this program and another competitor for our learning management software. We like the adaptability of this program and appreciate the customer service that Adobe provides, however the other program is starting to turn out to be a better value for our company as they improve their compatibility.
Products Replaced
No
Key Differentiators
  • Product Usability
The most important factor in our decision to use Adobe was the it provides a great value for a product with multiple uses within our company. We love that this product can impact many different teams within our organization and we appreciate how we can each use the product independently.
Evaluation Lessons Learned
N/A. I believe we did a great job evaluating and selecting this product.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was a small part of the implementation and was well-handled
Our company did a great job of adapting our existing software to the Adobe Captivate Prime learning management software. The changes were small during our implementation and we had the people and the skills necessary to handle any problems with ease.
Implementation Issues
  • Training users how to use the product
  • In-house communication errors between executive members and implementers
  • Small implementation discrepancies between implementers
Implementation Rating
7
Unfortunately, I was not a part of the implementation of Adobe Captivate Prime learning management software in our company, but I was present after its implementation. From what others tell me, the implementation of the product was fine and there were only a few issues that primarily focused on internal communication errors about what we would use the product for.
Training Types Used
  • no training
Ease of Adobe Learning Manager Training
The product was extremely difficult to learn without formal training. I wish I would have had training like my colleagues in my department, but once I gained more knowledge and experience, the program was easy to use.
Product Configurability
9
Adobe Captivate Prime is extremely configurable. Our team was able to configure this learning management program fairly easily and we were able to see the results quickly. Overall, I was please with the configurability of this software.
Configuration Lessons
N/A
UI Customization
No - we have not done any customization to the interface
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
N/A
Premium Support
No, we did not purchase premium support for this product. We felt that our in-house technology experts were easier to contact and we wouldn't have to rely on another party for our support issues.
Bug Resolution
No
Support Rating
10
Adobe Captive Prime support is fantastic. The support staff are extremely knowledgeable and they understand the issues that can arise with the product. Additionally, there are other users that we were able to connect with to collaborate on common issues with the product. Absolutely loved the support!
Easy Tasks
  • Creating the personalized eLearning
  • External integration with other applications
  • Generating reports from the users of the software is extremely fast and easy
Difficult Tasks
  • Initial learning how to interact with the interface
  • There are quite a few functionalities in the program to learn
  • Tracking and Reporting within is a little difficult to understand initially
Mobile Interface Availability and Impressions
Yes, but I don't use it
Usability
9
Adobe Captivate Prime's overall usability is fantastic. There are a variety of features and user adaptations that can be added to mold this learning management software to your specific needs. I appreciated how multiple people could use this software to develop our learning management package within our company.
Scalability
9
The product's overall scalability and flexibility is extremely good. I wish that the other products our company uses were this flexible! The product is easy to deploy across multiple departments and teams as needed.
Reliability and Availability
9
The availability of Adobe Captivate Prime learning management software was second to none. The program was always working and running smoothly for me when I needed it. Errors and unplanned outages were few and far between.
Performance
8
The performance of Adobe Captivate Prime is also extremely good. The user interface is fast and easy to load. The complexity is not nearly as bad as some of the other programs on the market. Speed was not impacted.
Systems Integrated With
  • Leadership Development Program
  • Company eLearning
We were able to implement this learning management system into our leadership development program. Overall, this software was extremely compatible with the material taught and this software provided a great resource for our users. Similar to the leadership development program, this software was also integrated into our company-wide eLearning initiative. This also went smoothly
Future Integration Plans
  • N/A
To my knowledge, we do not have any future plans for implementing this software into other areas of our company.
Types of Integration
  • File import/export
  • Javascript widgets
N/A
Ease of Integration
8
The integration of Adobe Captivate Prime was great. Our team was extremely knowledgeable in its integration and we always felt comfortable reaching out to the support team with any questions.
Integration Lessons Learned
Do not hesitate to reach out to the support staff with any questions you have.
Other Software Used
Canvas, Moodle
Pre-Sale Experience
8
The vendor was easy to work with during the sales process. They were transparent and understanding.
Post-Sale Experience
9
They continuously followed up with us to ensure our product met our standards.
Key Negotiation Points
N/A
Dealing with Adobe
N/A
Upgrade Process
No
Upgrade Benefits
  • N/A
Anticipated Benefits from Future Upgrades
  • Better compatibility with more devices
  • More technological enhancements to eLearning
Future Edition Upgrade Plans
No
Migrating Between Editions
No
March 16, 2021

Adobe Training is Great!

LB
Louis Brindisi
Recruiter
Teammurph (Food & Beverages, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Adobe Captivate Prime for our video training of our employees. On our end, we are able to see if they completed their training. We are also able to assign new training courses that are required for our drivers to be unlocked to drive for us.
Pros and Cons
  • Training videos
  • Ability to have videos assigned by email
  • Seeing which videos are not completed
  • In the instructor menu you cannot sort the list by any means
  • Not able to assign training to employees without an email
Likelihood to Recommend
Adobe Captivate Prime is well suited in most aspects except for the sorting of completed training and the inability to assign training without email.
Adobe Learning Manager Feature Ratings
Learning Management (11)
73.63636363636363%
7.4
Course authoring
N/A
N/A
Course catalog or library
100%
10.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Mobile friendly
90%
9.0
Progress tracking & certifications
80%
8.0
Assignments
100%
10.0
Compliance management
90%
9.0
Learning administration
70%
7.0
Learning reporting & analytics
N/A
N/A
Social learning
80%
8.0
Return on Investment
  • Saves time compared to our last system
  • More up to date video and training
  • Makes sure drivers are compliant with training
Exceptional Examples of Adobe Learning Manager Support
I have not had to use support.
Alternatives Considered
It is not on your list. We used Yougottraining.com. This was very outdated but I did like that you could just assign it without an email.
Users and Roles
2000
Training for new employees.
Support Headcount Required
2
Unsure
Business Processes Supported
  • Training
  • Re-training
  • Assuring consistency throughout the company
Innovative Uses
  • Used for training new employees
Future Planned Uses
  • Unknown
Likelihood to Renew
7
Products Replaced
Yes
Yougottraining.com
Key Differentiators
  • Product Features
  • Product Usability
Evaluation Lessons Learned
More prior training before implementation
Implementation Details / Implementation Partner
  • Don't know
Implementation Issues
  • Unknown, not part of implementation
Implementation Rating
7
Unknown, was not part of the implementation.
Training Types Used
  • no training
In-Person Training
7
Training by my staff was quick. Could have been a bit longer. Had to pick up on things myself
Ease of Adobe Learning Manager Training
Yes
Product Configurability
7
Was not part of configuration
Configuration Lessons
N/A
Additional Customization Considerations
None
Premium Support
Not involved
Bug Resolution
No
Support Rating
7
Not part of this section so I am not sure
Easy Tasks
  • checking on training completion
  • where a team member is on training
Difficult Tasks
  • Reading the excel file on classes completed
Usability
7
Because of the excel issue reading completed courses. Sometimes they are all over the place and hard to find if they are completed.
Scalability
9
We use it for 79 different stores and it works well
Reliability and Availability
8
When running reports it sometimes is unavailable during business hours. Updates should probably be done during off hours.
Performance
8
Reports sometimes do not generate due to the system updates.
Systems Integrated With
  • None
N/A
Future Integration Plans
  • None
N/A
Types of Integration
N/A
Ease of Integration
Not on integration team
Integration Lessons Learned
N/A
Other Software Used
Pre-Sale Experience
N/A
Post-Sale Experience
N/A
Key Negotiation Points
N/A
Dealing with Adobe
N/A
Upgrade Benefits
  • Unknown
Anticipated Benefits from Future Upgrades
  • Better report building
March 12, 2021

Good product for Beginners

Verified User
Manager in Human Resources
Accounting Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Currently, Prime is being used across the entire organization. We'd like to expand to external partners but are not quite ready to make the leap. During New Hire training, I provide access to courses I created as an Instructional Designer in Adobe Captivate. As new hires progress through the LMS courses, they are graded on short quizzes.
Pros and Cons
  • The ability to pull reports showing what the user answered correctly and incorrectly.
  • The ability to provide other manager's access to their direct reports learning progression.
  • Workflow is very editable. For example, once a user completes __ course, the LMS will automatically make ___ course available.
  • Although reporting provides detailed reports, it does not always work correctly. Frequently, scores will not publish correctly leaving only a percentage to be viewed.
  • When Prime is updated, I frequently have to reach out to the developers advising that something is not working correctly. I use Captivate for instructional creation.
  • Customer service is not always easy to reach.
Likelihood to Recommend
In my experience, Adobe Captivate Prime is well suited for most scenarios. How well it's suited for them is determined by two things:
  1. How well you (or the LMS manager) are familiar with Prime capabilities and workarounds.
  2. How experienced the Instructional Designer is.
Most often, the workaround is found within the system used to create the course content (i.e Captivate) and not within Prime.
Adobe Learning Manager Feature Ratings
Learning Management (11)
66.36363636363637%
6.6
Course authoring
50%
5.0
Course catalog or library
100%
10.0
Player/Portal
80%
8.0
Learning content
70%
7.0
Mobile friendly
N/A
N/A
Progress tracking & certifications
60%
6.0
Assignments
90%
9.0
Compliance management
90%
9.0
Learning administration
80%
8.0
Learning reporting & analytics
80%
8.0
Social learning
30%
3.0
Return on Investment
  • To date, there has been quite a bit of ROI. Without Prime, our staff would not have the ability to reinforce their learning on their own.
  • Prime has also opened the eyes of my colleagues to the importance of having an LMS. I'm not sure if Prime will be our LMS forever, but it certainly did its job as a beginner LMS.
Exceptional Examples of Adobe Learning Manager Support
Prime had just launched an update that did not mesh well with my existing Captivate courses. I reach out and within a few hours, I had a fix for my problem. The CSM walked me through how to fix the issue, even going as far as recreating a project of mine with minor changes that accommodated the update.
Alternatives Considered
I really selected Prime because of the ability to send my captivate projects directly to Prime. I have not explored many other products.
Users and Roles
50
Employees use Prime in our organization to support in-class learning. Prime provides a very easy approach to creating asynchronous learning.
Support Headcount Required
2
Myself, and the Instructional designer support Adobe Prime. The usability is pretty easy, however, it helps to have experience operating an LMS before. There are a lot of options and configurability that getting the system just right can be a little overwhelming.
Business Processes Supported
  • On-going Training
  • Asynchronous Learning
  • Learning Progression
Innovative Uses
  • Learning Programs
  • Video Training
Future Planned Uses
  • Taking attendance for live training
Likelihood to Renew
1
My company is currently using WordPress for our internal Resource Center. Although Prime has proved to be a great LMS option, we will be transitioning to LearnDash in the near future as it is built for WordPress users.
Products Replaced
No
Key Differentiators
  • Product Usability
  • Product Reputation
Because I currently use Adobe Captivate to create my computer based training content, it seemed logical to use an LMS that was built around that software. Also, with as many products and the price of them, I assumed Adobe would offer fantastic support for their product. Their support is 7/10 in my opinion.
Evaluation Lessons Learned
We are actually currently in the process of building another LMS, LearnDash. The pros of captivate prime are not out weight the benefit of housing our LMS within our internal Resource Center.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Issues
  • Implemented by a staff member
Implementation Rating
8
N/A. A staff member implemented the prime.
Training Types Used
  • no training
Ease of Adobe Learning Manager Training
Yes and no. The system can be very simple depending on what you are trying to do. I can also easily become very complex. As stated in other areas of this review, the reporting feature of Prime really needs it's own design team if it does not already have one. There is a lot to be desired there.
Product Configurability
6
I do think the configurability is too limited. On the Learner profile, the colors can be changed and select features added and removed. There is not a lot of customization aside from those options.
Configuration Lessons
Have a clear idea of what you are after. Without that, it's easy to get lost in how you want the system to perform and be viewed by others.
UI Customization
Some - we have done small customizations to the interface
The default interface offers a lot of features that are either too difficult to use or we just don't need. It is nice to have them available though.
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
No
Premium Support
We do not have premium support. In my experience, I usually troubleshoot the system myself before reaching out. Often times, I'm able to find a work around to issues without having to communicate with Adobe.
Bug Resolution
Yes
It took some time to get resolved but I was kept in contact with. However, there are still bugs that have been reported in the past that are still unresolved.
Support Rating
7
I chose a rating of 7/10 because although Adobe support does seem to be available, I'm often sent to different teams who I have to explain my issue to multiple times. It's also frustrating because I use Captivate as my course creation software. In my mind, the connection between Captivate and Captivate Prime should be seamless as I assume these two systems were designed as a result of one another.
Easy Tasks
  • Assigning courses
  • Enrolling users
  • loading courses
Difficult Tasks
  • Reporting
  • Courses with a Question Pool
  • Removing a course from a user profile
Usability
7
Reporting is a HUGE factor in any LMS. We also have some complex courses we built in Captivate and loaded to Captivate Prime. Captivate Prime often times does not accurately report the scores. Therefore, I have spent a great deal of time trying to get the scores to compute.
Scalability
9
There has been no limit to space that I am aware of.
Reliability and Availability
5
On a few occasions, I've logged in to issue a test to a staff member and my course would just spin. I've had to reschedule several test attempts due to this. In my opinion, the issue was not resolved by Adobe.
Performance
10
As far as speed goes, Prime is fantastic. No issues there.
Systems Integrated With
  • Adobe Captivate
Simple for the most part. There is an option within Captivate to publish the project directly to captivate prime. I will miss this feature in our future LMS.
Future Integration Plans
  • no.
No.
Types of Integration
  • File import/export
  • Single Signon
no.
Ease of Integration
10
No issues integrating with Adobe Captivate at all.
Integration Lessons Learned
If you have Adobe Captivate, all of your courses should be able to be imported into Prime pretty seamlessly. The issue will be with reporting if anything at all.
Other Software Used
Pre-Sale Experience
1
I did not work with sales.
Post-Sale Experience
9
The contact at Adobe was great. The product is expensive for a small company but the contact was great.
Key Negotiation Points
I did not negotiate.
Dealing with Adobe
Nope. Good luck!
Upgrade Process
Yes
Minimal down time, it depends on what minimal means to you? There was an instance where a new release was available and ALL of my projects would not play. It was resolved relatively quickly but with a name like Adobe, I expect more QA.
Upgrade Benefits
  • N/A
Anticipated Benefits from Future Upgrades
  • N/A
Future Edition Upgrade Plans
No
Migrating Between Editions
No
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