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Adobe Commerce

Adobe Commerce
Formerly Magento

Overview

What is Adobe Commerce?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.It…

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Pricing

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What is Adobe Commerce?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://magento.com/products/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

6.8
Avg 7.9

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

6.5
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

7.3
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

6.7
Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

7.6
Avg 8.1
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Product Details

What is Adobe Commerce?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.

It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in 2012. Magento Open Source (formerly Community Edition) is still available for developers and tech-savvy merchants. Adobe also offers small business and mid-enterprise level solutions that offer cloud services and integrations for business intelligence and order management tools.

Visitor data is used to segment customers and personalize the shopping experience with targeted promotions, suggestions and coupons. Sites generate SEO-friendly URLs, a Google site map, and customized meta tags to help products get discovered. Site-wide or segmented and targeted recommendations are generated from rule-based product-relations logic, to increase up-sells and cross-sells, and interactive features including "likes" and tweets allow visitors to broadcast their choices and create buzz around products.

The paid versions of Adobe Commerce are extensive and include product integrations such as business intelligence, order management, and an extensions marketplace.

Adobe Commerce Competitors

Adobe Commerce Technical Details

Deployment TypesOn-premise
Operating SystemsLinux
Mobile ApplicationNo
Security

Frequently Asked Questions

KalioCommerce, PrestaShop, and Miva are common alternatives for Adobe Commerce.

Reviewers rate Product catalog & listings highest, with a score of 8.4.

The most common users of Adobe Commerce are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 51)

Magento Enterprise - Enterprise Class, Affordable Price Point

Rating: 9 out of 10
December 01, 2014
Vetted Review
Adobe Commerce
3 years of experience
We are a professional services and systems implementation and integration firm. We assist our clients in leveraging Magento to its fullest potential. It enables merchants, manufacturers, and distributors to market their products and receive orders from online channels. For its price, it has some incredibly impressive features.
  • Multi-Site Implementation - Magento Enterprise has the ability to filter and manage content, customers, and products for multiple sites within one instance and admin panel. This gives online merchants a great deal of flexibility and functionality to target multiple markets with a relatively low cost of ownership
  • Customer Segmentation - Within Magento Enterprise's marketing engine there is a great deal of flexibility in the ability to slice and dice customers by their behaviors and purchase history
  • Flexibility and Extend-ability - Magento Enterprise implementation of the software and open source nature gives it a great deal of flexibility
  • Breadth of Features - Magento Enterprise has a incredibly wide range of features and, although the depth of the features themselves is not incredibly complex, Magento's flexibility allows for some pretty extensive customizations within its framework
  • Low Cost of Ownership - Magento Enterprise license is at a relatively low price-point given the number of features present in the system out of the box
Cons
  • Module Marketplace Quality - There are way too many malfunctioning and improperly implemented modules (both theme and Magento Functionality) on Magento's Marketplace
  • Company Immaturity - Magento, although owned by Ebay, is a bit immature as an organization. There has been a great deal of turnover since the acquisition and their ability to support their product, at times, has been suspect. (i.e. the 1.13 issues)
  • Partner Quality - This item is much, much, better than years passed, but Magento's explosive growth has spawned a great deal of professionals looking to simply capitalize on a hot market rather that provide a quality good or service. That being said, Magento has been working on improving this piece and there have definitely been some noticeable enhancements in this regard
Magento (either enterprise or community) is best suited for merchants who want a fully-featured and extendable eBusiness system. It is for individuals or organizations that require a complex system and is not for merchants who do not have the resources (either time or money) to support it. From dynamic marketing to order management to APIs for integration, it provides a feature set and flexibility that, for the price, is unmatched.

Overall Great Value

Rating: 7 out of 10
January 03, 2025
Vetted Review
Verified User
Adobe Commerce
4 years of experience
We use Adobe Commerce (Magento Commerce) for our ecommerce website. At least half of our orders come through our website and having the freight calculator help our customers know instantly what their shipping cost will be. Our Kensium connector allow use to show real time inventory levels and import orders hands free. Being able to offer online ordering helps keep us competitive and provide our customers a better experience overall.
  • Customization
  • Handing complex pricing structures
  • Intergrations
Cons
  • Not user friendly
  • Hard to make quick changes
  • Requires a developer
Our company has a complex pricing structure and inventory management. When evaluating with other ecommerce products, none of them could come close to a solution for that the way Adobe Commerce (Magento Commerce) was able to. With the ability to customize using a team of developers, we were able to create the site and display or complex pricing and inventory management without our customers struggling to navigate our site.

Prepare your pockets: fitting your needs is VERY expensive

Rating: 6 out of 10
April 02, 2018
Vetted Review
Verified User
Adobe Commerce
3 years of experience
We used Magento CE 1.9 for our eCommerce company. We have over 15,000 products and sell mostly on the internet.
We had two softwares, one for selling (ecommerce, in this case, Magento) and another for internal stock management and logistics. That software connected to Magento to publish the products and manage stock levels.
Magento was used by most departments (sales, customer service, marketing), but as we are a small startup, communication is fluid in case somebody can't achieve what they're trying to do.
  • Magento is excellent at scalability. You can have 20,000 products and performance is not an issue at all. It can manage a lot of sales, customers, etc. without problems. I think the database and software is extremely optimized for scaling.
  • Exporting data is excellent too. With the proper extensions, you can export your catalog very easily and with a lot of information.
  • Filtering is reasonably quick, considering the amount of products we have.
  • Coupons and promotions are VERY good. You can easily create a discout for 5,000 products in a blink.
Cons
  • Magento is A HUGE PAIN to modify. Compared to alternatives (like WooCommerce) it is very hard to change things. Mostly because of how it's built with the Zend Framework and 20,000 files. If you would like to change a comma, good luck. It's going to take a whole day. The waterfall model on the theme helps, but it's very, very hard to change behaviors on the platform.
  • Developer community is very small compared to alternatives (again, WooCommerce). There aren't that many plugins, devs, and in general a community to ask for help. It's expensive and plugins (which are called extensions) are not very well maintained. Also, templates are hard to find. You have Ultimo (we used that and support is great) but besides that, there's not that much.
  • Updating Magento is SO painful. You never know what will happen. Expect anything.
  • Creating static content is hard to manage. At least I couldn't find any plugin for easily managing banners or blog pages.
  • The interface is so old and overwhelming at the same time. There are SO many options, but it's hard to find what you want. At least for me, it wasn't comfortable. You can get used to it, but it wasn't great.
  • The API was not that easy to manage. We had some troubles connecting with it.
  • Trying to debug an error is impossible. Good luck finding documentation on Stack Overflow.
I would recomment Magento for someone who needs a store for multiple countries very quickly, who will manage lots of stock and who will have huge pockets for buying services (design, modifications, etc.) and plugins. You'll need them.

Besides that, I wouldn't recommend it. It eats servers, it's hard to maintain, hard to start with, hard to modify... there are many sweet alternatives if you don't want to be a HUGE megastore. WooCommerce, Shopify... even PrestaShop (which I tried a couple years ago and didn't like much) seems better suited.

Affordable, full featured platform for companies willing to trade some site speed for flexibility

Rating: 9 out of 10
March 13, 2015
Vetted Review
Verified User
Adobe Commerce
3 years of experience
We currently use Magento Enterprise for three B2B ecommerce websites. The websites are managed by our ecommerce marketing department, and are updated and maintained by two in-house developers. We choose Magento because it offered an open source solution that could be customized to some unique business needs. We also liked the fact that is had a large user base, which means that there is a lot of resources available for users.
  • Open source allows for complete flexibility & customization
  • Large library of extensions provide an easy & inexpensive way to "plug & play" with additional features & functionality.
  • Due to the large user base, there are hundreds of forums where people discuss ideas & trouble shooting for Magento
Cons
  • Magento is slower than other comparable platforms, especially during checkout.
  • Technical support included in the Enterprise plan is generally slow to respond, and not very helpful.
  • Magento doesn't allow import/export of category data which means all edits have to be done manually.
  • Magento doesn't have a great CMS for content pages (Customer Service, Company Page, Other Resources). This type of content has to be loaded in HTML blocks in a library, and they the blocks have to each be assigned to the pages(categories) manually. The library is sorted by creation date, so it is a pain to scroll through a very long list to find/edit blocks. It would make a lot more sense if there were multiple HTML fields for each page (category) that could be used to populate content directly into the page.
Magento provides a lot of flexibility, but requires developers to make customizations. If a business is looking for a standard website, and needs little to no customization, a simpler platform may work better.

Magento

Rating: 10 out of 10
March 28, 2014
Vetted Review
Verified User
Adobe Commerce
4 years of experience
We've implemented it for a number of business, primarily retailers. One organization we worked with had a call center gift basket business. We extended the tool to be the online ordering tool. Future releases were supposed to incorporate scripts and other call specific features. Only portions of the organization use the tool, in any case.
  • Very cost effective solution
  • Great functionality
  • Great business user tools
  • Lightweight OMS functionality
Cons
  • Scalability used to be a huge concern, but less so in 2014
  • Extensions are a great concept, but governance is needed to make it less trail and error
  • Not a ton of support for the software, but again, it is very cost effective you can't expect everything. Also, eBay should be helping soon too.
Org's selling anywhere from $0-20MM online should absolutely evaluate Magento. If the company falls into the $0-10MM portion of that range, Magento is clearly a front runner. Other tools/packages come into play from $10-20MM based on the organization's maturity, growth, online strategy, brand, etc. But Magento should absolutely have a seat at the table in that scenario too.
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