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Adobe Commerce

Adobe Commerce
Formerly Magento

Overview

What is Adobe Commerce?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.It…

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Pricing

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What is Adobe Commerce?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://magento.com/products/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

6.8
Avg 7.9

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

6.5
Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

7.3
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

6.7
Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

7.6
Avg 8.1
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Product Details

What is Adobe Commerce?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.

It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in 2012. Magento Open Source (formerly Community Edition) is still available for developers and tech-savvy merchants. Adobe also offers small business and mid-enterprise level solutions that offer cloud services and integrations for business intelligence and order management tools.

Visitor data is used to segment customers and personalize the shopping experience with targeted promotions, suggestions and coupons. Sites generate SEO-friendly URLs, a Google site map, and customized meta tags to help products get discovered. Site-wide or segmented and targeted recommendations are generated from rule-based product-relations logic, to increase up-sells and cross-sells, and interactive features including "likes" and tweets allow visitors to broadcast their choices and create buzz around products.

The paid versions of Adobe Commerce are extensive and include product integrations such as business intelligence, order management, and an extensions marketplace.

Adobe Commerce Competitors

Adobe Commerce Technical Details

Deployment TypesOn-premise
Operating SystemsLinux
Mobile ApplicationNo
Security

Frequently Asked Questions

KalioCommerce, PrestaShop, and Miva are common alternatives for Adobe Commerce.

Reviewers rate Product catalog & listings highest, with a score of 8.4.

The most common users of Adobe Commerce are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 54)

Flexible, easy to use platform

Rating: 8 out of 10
November 16, 2018
Vetted Review
Verified User
Adobe Commerce
3 years of experience
We use Magento across multiple departments, mostly for our marketing team and IT/engineering team though. Magento is used to manage our website and web links. I personally use it for landing pages, web pages, URL redirects, etc.
  • Flexible solution - it gives us the flexibility to build our own website navigation easily
  • Easy to use - easy to learn and manage
  • Powerful - we use it for part of our customer management too. You can build your logic to search the database that you want to target
Cons
  • Sometimes Magento can run pretty slow, but it could be our internal issues
  • Uploading images can be a little tricky sometimes, but again, it could be adjusted from our engineering team I believe
It's good for companies who want to build and manage a more sophisticated and comprehensive website. You may want to have a dedicated IT team that manages it though. If you are a small business that just started a website, you can start with a cheaper and less complicated solution.

Powerful Software but Frustrating to Use

Rating: 5 out of 10
September 11, 2018
SW
Vetted Review
Verified User
Adobe Commerce
1 year of experience
We use Magento to support our multiple e-commerce websites for all brands and all locations, execute transactional emails, manage warranty registrations, sync order data to our Email Service Provider, run promotions, and manage pricing/shipping/order follow-up info, and other development items. Primarily Marketing and IT use Magento to support our e-comm websites, with our call center using a section of Magento to reference customer information.
  • You can do SO much with Magento (that can cause it to be highly overwhelming). It allows for a lot of custom development so you can accomplish the goals you want to achieve with your site.
  • Creating simple promotions (such as 10% coupon codes for signing up for your emails or Free Shipping codes) is really easy to execute and test. You can create your own codes or auto-generate codes with a set character count (or specific prefix/suffix) and set effective & end dates.
  • Creating a new subcategory and adding products you already have loaded is really easy and efficient.
Cons
  • You will not be able to accomplish a Buy Two X and Get Y Free promotion. It is literally impossible. There are extensive articles on StackOverflow and elsewhere that state this, in addition to Magento's own site. You can Buy 2 of the same and Get Y (of yet again the same) free, but that is the extent of that ability. Creating other seemingly simple promotions can be very difficult as it was clearly built by developers for developers, not by developers for marketers/merchandisers. That leads to a lot of time being inefficiently spent testing these promotions instead of other more valuable work.
  • The amount of time it takes for some things to update is ridiculous in 2018, especially when there is a host of other software that do this way more efficiently and effectively. It can take over an hour after moving a few items around in the Visual Merchandiser. Really?
  • Support is severely lacking. There is no easy way to contact Magento to get support. I am not the account owner and I have no way to get easy support when I run into an issue. If our developer is very busy or away on vacation, I am stuck sifting through countless articles and navigating dev sites I'm not highly familiar with to get a seemingly simple answer.
  • Magento has made it painful to move away to another platform but equally as painful to stay. It's clunky, but it is powerful. There needs to be a balance for people like me (and most of my team) who are not developers but use it for hours on a daily basis.
If you have a strong development team who is familiar with Magento (or willing to learn its nuances), it is a very powerful e-commerce tool that can accomplish a lot for your brand. If you don't have someone (or multiple 'someones') that can be dedicated to Magento development/management on a daily basis, you will be very frustrated and it will not be a viable solution. Other tools in the platform are fairly easy to use, but without backend support from a knowledgeable developer, you will not be successful with Magento.

Magento is a GREAT Choice

Rating: 8 out of 10
April 05, 2017
LN
Vetted Review
Verified User
Adobe Commerce
7 years of experience
I've used Magento both in my agency as well as with other agencies who have built and managed Magento stores for clients internationally. It easily addresses the need for e-commerce capability into a content management system for stores from small to large. It is very easy to use for clients to update and add information and [they] have been very happy with Magento.
  • Magento handles product data very well.
  • It's able to handle publishing content just as well as publishing products.
  • It handles a lot of complex store, coupon, and shipping rules for operations and fulfillment needs.
Cons
  • I would like to see updates be easier to do with less difficulty.
  • I would like to see more rules with coupons.
  • I would like to see complex rules around recurring payments.
Magento is definitely well suited for stores that want complete server and code control. It is less appropriate for smaller shops who do not want to control the hosting or server environment. It might also take a lot of work compared to other solutions to set up for a small shop. This is definitely for the medium to large shops.

Magento Simple and Functional

Rating: 10 out of 10
March 21, 2017
Vetted Review
Verified User
Adobe Commerce
1 year of experience
We use magento to manage a company website and its sales. I highly recommend magento for a new business, that wants to start professional selling through their websites and such. I can confirm that magento will make this process a lot easier for them. Only a certain department in our company has involvement with magento, which is more than enough to manage it and it is very easy to manage.
  • Website organization
  • Stock management
  • Very organized and categorized
  • Allows for very detailed and organized product page creation
Cons
  • Only limited things that can be changed or edited
  • Needs to have more options available
  • Have to be able to make connections with other market places easly
If you are a new business, I highly recommend Magento, but if you are a huge corporation I would recommend something more advanced.

Magento may be the right choice for companies ready to spend and invest for ownership and personalization

Rating: 6 out of 10
April 01, 2019
Vetted Review
Verified User
Adobe Commerce
1 year of experience
My department uses Magento to make certain accessories and supplies available to the contractors that power our business, and to the other organizations that we work with to make our business successful. We sell marketing and promotional items to our partner organizations, and replacement accessories (i.e. bags) to our contractors through Magento.
  • Magento allows individuals to get started with setting up their e-commerce site for free.
  • Magento allows users to change virtually everything - there is a tremendous amount of flexibility.
  • Magento offers a high level of ownership and security (users can run it on their server).
Cons
  • Magento's customer support is limited and unreliable.
  • There is a huge learning curve to using Magento for those without any prior experience using an e-commerce platform.
Magento is great for organizations and individuals that place a high value on personalization and ownership. Although it comes at a great cost, Magento allows users to personalize/customize their e-commerce sites as much as they want and Magento allows users to run Magento on their own servers. Magento is however more difficult to pick up than some other e-commerce platforms, so it may not be ideal for those who have limited time, energy and money to spend on their e-commerce site.
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