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Adobe Connect

Adobe Connect

Overview

What is Adobe Connect?

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

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Recent Reviews

Adobe Connect Review

6 out of 10
October 06, 2022
Incentivized
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive …
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Adobe Connect review

8 out of 10
October 05, 2022
Incentivized
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Live chat (62)
    9.4
    94%
  • High quality audio (64)
    8.7
    87%
  • Desktop sharing (64)
    8.0
    80%
  • High quality video (64)
    7.2
    72%
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Pricing

View all pricing

Meetings

$50

On Premise
per host/per month

Webinars & Learning

$130

On Premise
per host/per month

Small Meetings

Free

On Premise
Forever free for up to 3 participants

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Adobe Connect Pro iPhone App

YouTube

Adobe Connect Demo

YouTube

Adobe Connect Demo

YouTube

Adobe Connect HTML5 Demo

YouTube

Virtual Classroom Demo (UOIT)

YouTube

Adobe Connect - Demo

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.7
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.9
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.9
Avg 8.3
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Product Details

What is Adobe Connect?

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.



Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.



Adobe Connect Video

#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: https://www.adobe.com/products/adobeconnect.html Stay tuned to our social channels for further updates on our upcoming webinars, events, produ...
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Adobe Connect Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

GoTo Meeting, Webinato, and Cisco Webex Support (discontinued) are common alternatives for Adobe Connect.

Reviewers rate Live chat and Confidential attendee list highest, with a score of 9.4.

The most common users of Adobe Connect are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(408)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Zach Wasson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe has allowed us to keep our training headcount limited while still providing training to individuals around the country. Adobe allows a team of 8 to support 200+ individuals on each new hire week, in 50+ offices in 36 states. Adobe being used for training has also allowed us to refocus some other individuals away from training and into other projects because of the reach the program now allows us to have.

The product allows us to provide live customer-facing demonstrations of new technology. We're able to send a quick link and easily screencast and conference with customers across the country.
  • All of my Adobe presentations look extremely professional. The ability to import files that I've created in other programs allows me to utilize different design tools and bring their best elements with me.
  • Breakout rooms are excellent for taking a large class and separating them into smaller groups where they can collaborate and then come back to the large group experience. This is vital for us in building a virtual learning space that people are actively engaged in.
  • Simple interface for starting cameras and microphones. We've used some other products that needed their own manual for turning on a webcam. This is a simple click and even provides a preview before anything goes live. This is in addition to a splash screen when you enter a meeting that will walk all new users through the process, saving the presenters time.
  • Our biggest complaint is always the lag in VoIP conferencing. It seems to fluctuate, but we can have as much as 5-7 seconds of delay at times. This can be a quick way to stifle any discussion that might be taking place. This ends up with a lot of people talking over one another.
  • First-time users sometimes have issues getting the program to open. There is an initial download to get the meeting rooms open and if it doesn't happen automatically, we need to instruct users to try and rejoin the meeting. This isn't a difficult step, but it can prove to be annoying when working with 30-50 new users at one time.
Figure out if you're looking for a conferencing tool or a training tool. If the primary purpose is going to be for web meetings, then I would likely look elsewhere. There is better standalone conferencing software. If you're trying to upgrade your training platform, this is a great option. They offer an abundance of tools that make this a viable option for those who will be presenting without producers as well.
Performance & Compatibility of Online Events Software (4)
70%
7.0
High quality audio
70%
7.0
High quality video
100%
10.0
Low bandwidth requirements
40%
4.0
Mobile support
70%
7.0
Screen Sharing (2)
100%
10.0
Desktop sharing
100%
10.0
Whiteboards
100%
10.0
Online Meetings / Events (5)
46%
4.6
Calendar integration
N/A
N/A
Meeting initiation
70%
7.0
Integrates with social media
N/A
N/A
Record meetings / events
60%
6.0
Slideshows
100%
10.0
Online Events Collaboration (3)
100%
10.0
Live chat
100%
10.0
Audience polling
100%
10.0
Q&A
100%
10.0
Online Events Security (3)
26.666666666666664%
2.7
User authentication
N/A
N/A
Participant roles & permissions
80%
8.0
Confidential attendee list
N/A
N/A
VoIP system collaboration
N/A
N/A
Web and Video Conferencing
N/A
N/A
  • Provided a larger platform for us to expand our training nationally. Regardless of location, we've been able to provide L&D resources to every level of the company.
  • The easy user interface has allowed us to provide accounts for multiple departments bringing their meetings together nationwide with video and presentations, rather than just a conference call.
We have used Nefsis conferencing software in the past. It served a purpose but wasn't nearly as robust in the features it offered, making it just an okay platform for training. For conferencing, it worked very well, but if you're looking to add tools that will contribute to the learning experience, Adobe will provide many more options.
This program is used by members in every department at the company. It has become the go-to meeting place for its ability to connect our offices across the country.
We have a few in IT who will help troubleshoot bandwidth issues, but most of the support comes from the L&D team who uses it the most.
  • Training
  • Department meetings
  • Webinars
  • Recording quick-hit videos with attached documentation for people to view when it fits their schedule.
It has become an integral part of our business. It's used on a daily basis.
August 19, 2015

Connect with Adobe

Julie Lawrence | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Over the past two years, Rasmussen College has moved to more real-time virtual teaching opportunities to connect students, primarily in the online format or through live office hours to their instructors. The college moved towards implementing Adobe Connect in Live Lectures and also in virtual meetings connecting students from across the world and campuses across 22 campuses and online. This has allowed us to make personal connections through face to face interactions. It has increased personal relationships and developed stronger bonds between students and faculty as well as across departments.
  • Adobe Connect allows the opportunity for students to truly get to know their instructors who may not be available in person.
  • File sharing and uploading; ease of sharing materials.
  • Polling abilities to keep students actively involved in the discussions and engaged in the online forum.
  • Easy to use including screen sharing, video options and methods for engaging participants.
  • Faculty meetings and department meetings across all campuses are more easily facilitated with more people in attendance.
  • Adobe Connect takes time to get comfortable with (as does anything!)
  • At times, the uploading of files and the formats acceptable can be a challenge.
  • Audio on playbacks can be off. This might be a bandwidth issue.
This format is great for a college environment for multiple reasons. For students and student engagement, it gives students real-time interactions with teachers and other students increasing understanding of different perspectives and increasing discussions. For faculty, it allows more flexibility with meetings to further engage faculty in meeting spaces to share best practices and roll out new information.
  • Adobe Connect has increased student success and student relationships with instructors.
  • Employees are now able to log-in for meetings that fit around their schedule while still being able to view archives for missed information.
  • Employees from a variety of places are able to come together to gain insights on best practices, new college initiatives and state of the college as well as share ideas.
In the past, I have had experience with Wimba and with GoTo Meeting for virtual sessions. Both posed many technological issues that are not as prevalent with Adobe Connect. Adobe Connect is far superior in the ability to share content, files and screens to give participants real-time support and information. Adobe Connect has features that allows for clarity, engagement activities and chat options to ensure participants have the information they need and a voice that can be heard.
Adobe Connect is utilized for college wide meetings to roll out new iniatives and provide information. Across multiple causes and departments. Campuses use Adobe Connect for committee meetings with multiple campuses. Adobe Connect is also used for faculty meeting with those that can't be on campuses for meetings. Finally, students connect with faculty for regular lectures and office hours through Adobe Connect.
We provide thorough training and have our own guides set up for faculty and users to have support. Adobe Connect also has incredible support documents. Basic computer skills are necessary but you can start very basic and get to a point of adding more skills as you go.
  • Connecting students with online faculty to help increase their human element in courses
  • roll out new information in company wide information and connect all the campuses and employees together
  • Connect faculty members together to support them in increasing student engagement
  • Study groups traditionally on campus are now held through Adobe Connect to get students more connected
  • Faculty meetings come to life with an easy ways to share ideas
  • It has opened up faculty to new innovative ways to work with students to prepare them for technology in their own careers
Adobe Connect has been instrumental in developing stronger connections in our classrooms (virtually and residentially), to our faculty across all campuses, and to all departments. It provides leadership the ability to share real-time information, documents, visions and plans and problem solve as a team. It allows all parties the opportunity to work together making connections in a virtual world.
Julie Wuebker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Adobe Connect to
  • Deliver and track HR/Compliance Training
  • Support Online Meetings for employees
  • Support Online Meetings for students in their classes
  • Deliver and Track content
  • Provides direct and seamless integration with desktop development tools like Adobe Presenter and Adobe Captivate
  • Granular access control features for content, content folders
  • Granular quiz reporting options
  • Robust meeting and training platform
  • Direct integration with our Learning Management System, BlueQuill
  • Self-service for meeting Hosts
  • It is difficult to get resolutions to issues from Adobe directly
  • The automatic reminders and email functions work inconsistently - known issue
  • Reporting features work inconsistently - known issue
  • Although there is a high-level of granularity with the configuration and permissions, there are a number of permissions that are locked down that we would like to have been able to configure.
With a well thought out strategy for usage implementation, and a detailed strategy for content development/delivery, Connect works well for HR and Education. Connect is highly feature rich. In many ways you are limited only by the desktop development tools and your design talent. Between HD video and PowerPoint content with audio, the range of content delivery and tracking is very wide.
Through much research and testing, we were able to integrate Adobe Connect with our LMS for auto-creation of course sections and meetings. So, it is possible to customize the implementation.

  • Maintaining records of training completion across the orgainization
  • Distributing the management and workflow across the organzation
  • Distributing the content creation and management across the organization
  • Adobe Connect was roughly HALF the cost of competitor's products for a similar number of seats/concurrent licenses.
  • BigBlueButton,Skype,Lync,GotToMeeting,BlackBoard Collaborate
While this is different for every business, for us it was the tracking, reporting, and content management that offered us what we needed initially. We also needed the flexibility of integrating telephony services later on. We also liked that we could add additional seat licenses as the usage grew over time. In addition, once we decided to use Adobe Connect with our LMS, we found it to integrate well with our other technologies and processes.
The respresent, students, faculty, and staff. They use it for training, education, instructional design, and meetings. From higher education implementations in the classroom to compliance training from HR.
These 20 individuals represent network infrastructure, HelpDesk, and training staff.
  • Students meeting with their instructors for weekly class session.
  • Staff and faculty meeting with other remove faculty and staff.
  • Delivery of HR training.
  • The integration into our LMS. We were able to automate the creation of class meeting rooms by combining Adobe Connect with our "Section Deployer."
  • Seminars and larger events.
I believe it to offer a wide all the features that an organization needs to track and manage in regards organizational training and education. It also has the right features that support instructional design and instructional strategies. Through good design, the rich interactive features (video/audio/chat) improve the student and employee learning experience considerably.
Yes
We replaced an old version of Elluminate.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We had an extensive list of needed features. Those features were rated for need and importance. If a product failed in any area, we elliminated it.
I don't think I would change it because it was a very long, very detailed evaluation and implementation.
  • Implemented in-house
Yes
We work in agile, so we had various "spikes" in order to test the implementation and integration in our development environment. We then, did several iterations of implementations and tests. We then moved to a pilot testing phase, that also includes training.
Change management was a major issue with the implementation
We have 600+ adjunct faculty who need to be prepared to teach, so constant, ellaborated communication has been ongoing for 4 months.
  • Testing - there is no all-inclusive testing product to test load, streaming and performance.
Our delays were more related to Adobe. It often took days to get answers/
Score 7 out of 10
Vetted Review
Verified User
We use it to demo our financial products. Plus, I record sessions as a training resource to keep and review myself or to share with clients or colleagues. Most TR employees are using WebEx but I find it easier to use and start a meeting since the URL does not change. It allows me to do my job remotely w/o having to visit clients Face to Face.
  • Easy to launch a session.
  • Easy to link my Meet Me tele conf to the room to record.
  • Easy to share documents using File share.
  • Sometime the quality when sharing my screen resolution is too small or blurry.
  • There seems to be some black space when I share so needs to be able to better maximize the screen to fit.
  • Audio editing is not very useful. It needs to have better capabilities to trim audio and make it seemless to the listener.
The Add-in works differently with my Google Chrome vs/ IE internet settings. So depending on the browser they might be some issues.
  • Saved money on travel
  • Able to train multiple people at once so saved time.
  • Consistantcy. If I sent a client my URL he/she can use the same one next time. So, less confusion when sending the invite to the room.
  • It is customizable; the screens can be moved around to fit your needs.
  • Hyperlinks are dynamic on the screen so a client can just on the screen to access the data.
Adobe's maid advantage over WebEx is having a prebuilt room and the same URL. So, if I have to reschedule or cancel a meeting, when I re send the invite the link is the same. With WebEx, if you launch a room you cannot reuse it.
I'm use to it and do not want to change. I think that overtime if the product improves the screen resolutions, it would be perfect.
100
Client Trainers and Sales
1
Maybe 1 person but not sure if they are still around.
  • Sales
  • Training
  • Internal meetings
  • Share recordings with clients
  • Share recordings with internal users
  • Play games
  • Webcasts
  • scheduled events
Yes
WebEx. We wanted to try something different.
  • Price
  • Vendor Reputation
We wanted a modern product with more customization abilities.
I would not.
  • Vendor implemented
Change management was a major issue with the implementation
It got mixed reviews because some users had issues with it crashing too often. Due to internal internet issues probably.
  • Crashing
  • Internet ssues
  • Learning curve
I liked it.
No
It's up to management to pay for premium.
No isues and any issues seems to get resolved.
No
I had someone in support who was a Adobe Connect project manager do some testing for me before a big event to make sure everything was working correct after a system glitch stopped a previous session. Her name was Tracy Seibel Benson.
  • It is customizable; the screens can be moved around to fit your needs.
  • Hyperlinks are dynamic on the screen so a client can just on the screen to access the data.
  • Recording the session
  • Setting up the audio
  • getting clients to do the add-in....it sometimes kicks them out and they have to relaunch the meeting.
  • Sharing control of your screen.
No
It allows me to do my job remotely w/o having to visit clients Face to Face.
Gordon Lam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Connect is being used sporadically but globally throughout the organization. It is primarily used as a training delivery platform to supplement MS Lync. It addresses the need for a more robust set of features for delivering virtual training than are offered with Lync.
  • It works without any special install or plugin as all machines have flash already installed
  • The interface is intuitive
  • You can set up multiple layouts in advance, switch between them as needed, and they remain until you re-launch the software
  • You can run into system lag issues when multiple users are using the markup tools
  • Some file types must be converted before they can be uploaded for sharing and markup
  • It can be glitchy
It is an excellent tool for both ad hoc meetings as well as virtual training sessions. But recording sessions for later playback is difficult and often requires either special teleconference setup, and/or an add-on from adobe that has an additional cost.
  • It is easier for our Subject Matter Experts to use right out of the box
  • It has increased the recognition of how effetcive virtual training can be
It is the easiest to use of all the major players
It simply does what we need it to do
100
All functions across the organization from HR/Training for virtual classroom delivery, to the home office and field for interactive meetings.
5
There is a small technical team that support the installation and software and several others across the training group that support end users on how to use the tool and best practices
  • Interactive training
  • Video conferences
  • Meetings and webinars
  • End users share their desktop for software troubleshooting
  • We plan to integrate it more fully with our LMS
Yes
MS LiveMeeting as that was being decomissioned
  • Product Usability
  • Prior Experience with the Product
It is easy to use and requires no plugin for attendees.
I would get a better understanding of how to integrate our teleconference services to make it easier for us to record sessions as well as use the breakout room functionality.
  • Don't know
Change management was minimal
  • Who would support it?
  • Some areas of the firm had access issues
Partner with IT, the learning group, and the phone conference people to ensure the right options are in place.
No
We handle it internally
They take care of issue when they arise, better than some vendors, not as good as others.
We had a scale issue where we had excessive attendees at a session beyond our contract and we were able to get same day support to cover us.
  • content sharing
  • markup
  • video
  • mutliple whiteboarding
  • breakout rooms
Yes
Not bad, but if its on a phone the interface is not very intuitive
It's the easiest to use of all the major players in this space
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