Adobe Connect Review
We use Adobe Connect to develop eLearning modules and move them over to our LMS.
Starting at $50 per host/per month
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What is Adobe Connect?
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
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Popular Features
- Live chat (62)9.494%
- High quality audio (64)8.787%
- Desktop sharing (64)8.080%
- High quality video (64)7.272%
Pricing
Meetings
$50
On Premise
per host/per month
Webinars & Learning
$130
On Premise
per host/per month
Small Meetings
Free
On Premise
Forever free for up to 3 participants
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Adobe Connect Pro iPhone App
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Adobe Connect Demo
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Adobe Connect Demo
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Adobe Connect HTML5 Demo
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Virtual Classroom Demo (UOIT)
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Adobe Connect - Demo
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Features
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Product Details
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- Tech Details
- FAQs
What is Adobe Connect?
Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.
The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.
Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.
Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.
Adobe Connect Video
#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: https://www.adobe.com/products/adobeconnect.html
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Adobe Connect Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
GoTo Meeting, Webinato, and Cisco Webex Support (discontinued) are common alternatives for Adobe Connect.
Reviewers rate Live chat and Confidential attendee list highest, with a score of 9.4.
The most common users of Adobe Connect are from Enterprises (1,001+ employees).
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Reviews and Ratings
(408)Attribute Ratings
Reviews
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April 19, 2021
Connect helps you connect
Several departments across our firm use [Adobe Connect]. The one i can speak most on is the Learning and Development team. We use to to host all of our weekly classes that we present across the firm. For us it addresses the need to be able to host classes via the web.
- Can host a large number of attendees
- Share files, chat, share web links
- Share your screen and show content
- Interact with users
- i wish there was a raise hand, and other interactive features like you see in web ex
- i wish that it would integrate with InterCall easier or have built in ability for the audio
- i wish that it would have a better attendance tracking
April 14, 2021
Adobe Connect Review
We use it for Virtual Training Meetings. Use is mixed within the organization right now. Due to Covid, we are unable to train in person or have meetings in person. We also have employees throughout the United States and other countries and are unable to have them travel for training as well
- User engagement
- Included features
- recorded meetings
- reliability
- integration with other software
- ease of use
April 13, 2021
Review of Adobe Connect
Adobe Connect was used for trainings within my organization. It allowed our organization to seamlessly train and educate our members while also sharing resources with them.
- I like that you can customize the boxes to have displayed - so customization is nice.
- I like how easy it was to use.
- Only would upload PDFs well - any other formats would lead to slides being weird.
- Not user friendly - when working with other presenters, would always have to walk presenters through what buttons to use.
- Adobe Connect had an online way of accessing webinar presentations and a log-in way - if a presenter used an online link, it was difficult to allow them permissions to run their own slide deck.
April 13, 2021
This is awesome for math problems
We use Adobe Connect as our classrooms and the way we interact with our students on a daily basis.
- The white board function is amazing. Allows me to work out math problems easily with my students.
- I also love the poll feature. When I have my class I can easily ask a question. For understanding and get immediate feedback.
- I would love to have an equation editor in the text for the white board.
- It would also be nice to mix with PowerPoint so I can have the slides move like they do on PowerPoint without making a new slide each time.
April 10, 2021
Good platform with room for improvement
Adobe Connect is being used for virtual conferencing, teleconferencing, and meeting/interviewing purposes. It is being used only in certain parts of the organization, but not the entire organization. Other departments and teams use other platforms. The business problem being solved is being able to connect and collaborate with other employees and customers, especially now more than ever since we're all remote. It also has other capabilities to troubleshoot or work out business issues and leveraging that type of technology.
- The user interface and controls and commands are fairly intuitive. Even if audio or video isn't working, you can usually figure it out within a minute or two.
- It functions well and seems to transition from feature to feature or capability to another capability. Doesn't seem clunky at all, but is clean.
- Other capabilities instead of just audio and video is present too, but they haven't been fully explored or leveraged yet.
- The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
- More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
- Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
April 07, 2021
Adobe Connect- Customized Engagement
Adobe Connect is used across several agencies and departments, but not all. Adobe Connect was selected due to it's customization and engagement features. The primary goal is to have engaging virtual learning, that is interactive and well designed.
- Customized and tailored design and display
- Adobe Captivate functionality
- Layouts Allow for Learning Design and Run of show
- Their closed caption pod has to be connected to an external service
- Users joining via the web are less successful using all of the features.
- Requires planning and design to have the best experience. (Bad for events on the fly)
- The text is tiny. This is on the title of the share pods, and chat and attendee list. I imagine those with visual impairments might struggle.
We have used Adobe Connect for a range of purposes, mostly for webinars and meetings when participants are remote. For webinars, it's been ideal to allow a presenter to control their slides while discussing their project, while participants can use the chat box to ask questions or network. We record the webinars and send out the link later, so colleagues who may not have been able to attend can replay it--we've received lots of positive feedback on this. We have also used it to collect email addresses for follow-up; the option to email the chat log to the meeting organizer is so useful. For meetings, we can collaborate and discuss a document or presentation as it's shared onscreen. We were even able to use a conference line for colleagues who had audio trouble, so incorporating that functionality was very helpful for us.
- Slide-sharing and letting presenters control their speed.
- Integration of external conference line in addition to VOIP.
- Recording/playback is seamless.
- Audio/mic troubleshooting could be more comprehensive.
- Chatlog loses all formatting/spacing in email.
- Browser compatibility is inconsistent (ex. on my Mac it only plays well in Chrome, yet on my PC desktop I need to use IE).
October 17, 2019
Good tool for attending Adobe trainings.
Adobe Connect has only been used by me in my company. I use it to attend Adobe Day video conferences and online classes. It has been a good learning tool. Allows good viewing and interaction with the teacher. It has good chat tools to interact and the setup was pretty simple too.
- Chat tool
- Screen Sharing
- No delay
- Very dependent on internet bandwidth
- Audio quality could be better
- Screen Maximization Does Not Occupy Entire Area
Adobe Connect is used for live streaming educational classes which allow for powerpoint presentations, user interactions, and viewing of video clips by individuals in various locations. This allows for training among professionals where travel to the same location is not an option. It has given greater flexibility in our training platform.
- User interaction on a sidebar while viewing material works well.
- Most of the powerpoint slides are easily readable; occasionally, some are difficult.
- Dialing in and connecting to the server tends to do well.
- Videos don't always play well--it can be hard to see what is being streamed.
- Sometimes you get 'kicked out' of the meeting and need to restart the computer to get back in--this is frustrating because of the wasted downtime.
September 25, 2019
Adobe Connect is the King of On-Line Meetings
We use Adobe Connect to conduct training on software applications, do presentations, and even conduct our quarterly meetings with our board of directors. The platform is extremely flexible so we are able to conduct quality meetings remotely, saving travel time and travel expenses. With Adobe Connect, we are also able to record the training sessions for later viewing, meaning we can hold a single session and still offer the training on-demand.
- The recording functionality is top-notch. Participants are able to interact with a recorded session just as if they were participating live (with the obvious exception of interacting with others). You can place markers on the recording so viewers can jump to areas of interest quickly so they don't have to watch the whole thing. If desired, you can off-load the recording so you can host it elsewhere.
- The platform is incredibly flexible. You can conduct any type of meeting, from a simple webinar with one presenter to breakout sessions where participants are divided into several rooms.
- I like that you can share just about anything through the platform, including handouts, video, etc.
- It supports live polling, too, so you can engage your participants in fun ways.
- The platform even has a whiteboard capability, so it easily converts to a collaborative environment.
- It has the usual goodies for such a platform, too, such as video conferencing and screen sharing.
- The one thing I don't like about Adobe Connect is it that to achieve integrated telephony, you have to purchase the telephony from a third party. This is not offered by Adobe. Once you get it done and set up, it's not too bad, except that the telephony cannot be controlled within the virtual room, but by a separate app. This is Adobe Connect's only failing, in my view, but because the rest of the platform is so good I am willing to overlook it.
September 19, 2019
Good for meetings, GREAT for virtual training!
Until last year, Adobe Connect was used as my company's meeting and virtual instructor-led training platform across the whole organization. We also used our area of the Adobe server to publish some of our e-learning modules created in Adobe Presenter or Captivate. Now, my company has switched to another tool (Zoom) and only a few people have retained our Adobe Connect licenses, primarily for training purposes (or for more complex meetings).
- Ability to set up multiple room layouts that "persist" indefinitely. This allows you to set up your room layout as far ahead of time as you'd like and/or re-use layouts over and over again.
- Access to a wealth of add-ons (like clocks, timers, interactive word clouds, random participant selector, etc.), many of which are free.
- A good variety of "pod" types -- different types of surveys, file shares, Q&A, whiteboard (with ability for participants to annotate), etc.
- Multiple ways you can share your screen -- share your whole desktop, share just selected windows, or share just selected applications.
- Ability to have multiple hosts for a meeting and to easily promote a participant to the Presenter or Host role on the fly.
- Breakout rooms, ability to record meetings with options for computer and/or phone audio (including the ability link in external phone conference lines), engagement meters (which, I'll admit, I haven't really used), and, I think, pretty much all of the features that most similar platforms offer.
- Ability to pause webcam, rather than having to stop it and restart it (and, when paused, it shows the last image it was displaying before you paused it).
- For meeting recordings published to the Adobe server, provides a left-hand navigation pane that allows the viewer to jump to different parts of the recording, like each time the layout changes or to the point at which someone typed a particular chat message.
- Ability to email the contents of the chat pods to yourself, both as a host and as a participant.
- No virtual background option
- Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
- No "call me" feature.
- Very expensive!
September 19, 2019
Adobe Connect really helps you connect!
We use it when we host virtual classes to be able to have a webcam and share a PowerPoint presentation. The best feature which we use almost every session is the ability to have virtual breakout sessions where people can be broken down into smaller groups to exchange on the various topics we are discussing.
- Virtual Breakout sessions
- Very simple to use
- Easy to set up your own templates
- More support for the trial period
- Better online support and videos to get started
- I haven't found the possibility to save as an MP4 file afterwards for distribution (if possible)
September 17, 2019
Adobe Connect for All New Employees
Adobe Connect is used at our organization to help streamline multiple processes. It addresses the common problem of communication in a large school or organization like ours. The ability to have virtual meetings and share virtual documents is crucial for our success to help speed up communication, lessons, training, as well as increase efficiency in the building. The application is used throughout the entire organization, over 200 people, over 1,000 students for educators that use it in class and for educational lessons. The problem it addresses is workflow and performance. In order to get educators and students to work harder, you must provide them with more digital content to allow them to work independently without needing to attend face to face meetings or use paper handouts.
- The interface is extremely easy to use. It allows people to come on board and learn it very easily, reducing the learning curve. Specifically, the navigation screen on the interface after logging in has a very simple drop-down menu for you to access and able to choose how you want to use Adobe Connect.
- Adobe Connect DOES NOT drop in terms of internet connection. We have never had situations where the platform glitched or stopped working. For us to keep a simple and easy workflow, it was crucial to find a platform that did not have technical flaws.
- Webinars... there are a lot of webinar software available, however, staying within the Adobe family is important. Adobe makes it easier to use content developed in their other platforms and linking and working with PDFs. Many platforms avoid certain file types of the file sizes make it difficult to navigate and use the tutorials and training documents. With Adobe they have made it easy to accommodate and seemingly keep the file sizes small enough to make it easy to browse and interact with online.
- The Meetings obviously make it easy because one login for ADOBE satisfied the needs of all their platforms, reducing the need to have multiple accounts.
- Room for improvement would be with video. I wish I could cut and combine videos for the presentations. Being able to cut multiple videos together into one clip would be very easy for us. I have not figured out how to do that yet. It seems to be missing that ability.
- A missing function is being able to live poll! I understand they have polling features, but creating live polls that allow us to have meetings and then take a poll during the presentation and allow us to see the results in real-time would be really exciting.
- The mobile app is a large file size to download and does take up a lot of space on mobile phones. It is not as bad on an iPad where you use it more often and do not have as many apps as a personal phone, but the file size is still a bit large and would be the first app to remove if I need storage space.
September 16, 2019
Disconnect with Adobe Connect
We attempted to use Adobe Connect as a webinar platform for the entire firm. We were really excited about the virtual breakout room functionality, which would let subsets of Learners in a class break off and have discussions, brainstorming sessions by themselves, and then return to the larger class to share their learning/experiences.
- It has a nice interface.
- It allows for multiple people to be on a video at the same time.
- We found the customer support to be lackluster. When we first transitioned to the platform, we had a LOT of technical difficulties. It proved EXTREMELY challenging to get someone from Adobe Connect to troubleshoot with us or attend a webinar with us so that they could experience what we were experiencing.
- We had troubles with the audio. Some of our learners take webinars at their desks via laptops with VOIP audio; others take webinars by dialing in through their mobile phones. If both VOIP and mobile were used to access the platform, the virtual breakout room functionality was not available. This may or be not be related to the way our firm's telephony is set up. We couldn't get a clear answer on this from either our internal technologists or Adobe's technologists.
September 15, 2019
Great tool for providing training to groups large and small
We use Adobe Connect for some of our online training with vendors. It is only being used by a particular department, which is the training department, and the staff enjoys the tool which provides them with the ability to distribute training material easily to a large number of our staff.
- Pushing out content
- Sharing screen information
- Adding audio
- Ability to use on mobile devices
September 14, 2019
Adobe - great to collaborate and tons of features
We used Adobe Connect for internal meetings, both large and small. It was more feature rich than some of the other options, and is best for recurring meetings because you can save the setup, content, etc., in your meeting room. Due to the robust features, it had more capability but I would say was less user-friendly for those that weren’t as familiar with the tool.
- Training - especially recurring courses
- Large scale webinars (one to many) presentations
- Dial in or speaker audio options
- Not as user friendly
- More complicated than other tools
September 12, 2019
Amazing tool for online events
Adobe Connect is used by NOC in online training of products and services. Helps us in the knowledge base, as we are not available for classroom training, we do it online using the tool.
- Connectivity
- Interactivity
- Easy use
- I would like to see in the tool, remote access feature, for support, like Team Viewer. That would replace the tool in that too.
September 12, 2019
Functional, but can be clunky
We used Adobe Connect for meetings with remote employees and collaborators at other institutions. We use it both to serve as the platform for calls as well as to share screens and documents with others.
- Simple platform.
- Screen sharing.
- Easy communication between users.
- The interface can be clunky.
- Can take awhile for people to feel comfortable.
June 20, 2019
Expand your reach and connect globally
Our organization is using Connect to deliver live online, instructor-led courses that allow students to take our ISO requirements and auditor training from anywhere. It helps us deliver more training courses to a larger audience while saving cost and time for both our company and the many students we deliver to. Our catalog of courses offered has grown significantly over the years we have used this platform.
- The ability to customize your screen layouts. making each classroom unique.
- Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
- Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
- There are some connectivity drops. This results in users having to log out and log back in. that generally solves it but multiple instances can lead to frustration.
- A smoother interface would be a nice enhancement. maybe some of the windows could be hidden and brought up as hover over windows.
- The backend CMS is easy enough to manage after you have worked in it for a while but there are a lot of root folders depending on your setup and it can be slightly clunky to navigate to where all your materials and content is.
May 02, 2019
A way to connect
Adobe Connect is being used to view webinars and virtual meetings. This service is primarily utilized by program staff. It definitely addresses the issue of needing to offer training or share information with large groups across a large area.
- Train in real-time.
- Connect nationally.
- Can include attachments.
- Limited settings.
- Sound issues.
- User issues due to unclear instructions.
March 27, 2019
Adobe Connect good for some things
I used Adobe Connect to conduct video training for non-profit work. It allowed the use of add-ins to display PowerPoint slides, and allow users to interact in discussion boards. I was able to design branding for multiple classroom types. I set up rooms with different features enabled such as timers, whiteboards, video playbacks (did not function well for all). There were conflicts sometimes based on the type of devices used to connect to the training. Some of the settings were not intuitive and I found the method for accessing recorded video to be a hassle. In order to download a training, you literally had to play the entire video from start to finish. Some of my workshops lasted 3 hours. This was very inconvenient.
- Allows the use of third-party add-ins such as a timer, or user poll. Pretty easy to set up.
- Love how you can set up multiple classrooms and create branding for each.
- Convenient method for contacting participants. Provide templates for sending out notifications.
- For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
- Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
- The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
- Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
December 20, 2018
Meetings and Webinars with Adobe Connect
We currently use Adobe Connect in the Engineering department. Adobe Connect is essential for our registration of webinars, this tool allows us to share ideas and materials online in real time. With Adobe Connect we can connect virtually and easily to work together in different projects of the company saving time since we can visualize several screens at the same time without problem.
- Adobe Connect allows simultaneous connections and the moderator has control as the room administrator, participants can not intervene if the moderator does not authorize it.
- Adobe Connect supports a wide variety or types of files, making it a very robust application.
- Adobe Connect offers multiple deployment options to ensure the right solution for the company, has a very easy to use interface.
- Adobe Connect must improve its implementation in the mobile part, since its operation in these devices is very limited.
- I would like to be able to paste an image on the board and get better results when I paste a text, sometimes I have difficulties to adjust all the pods I want to use on the screen (discussion, chat, video, area to share).
- I would like that Adobe Connect had a little more functionality, that is, that you could play music in the lobby, serial a great compliment for this application.
December 12, 2018
It works wonderfully, but not if you have a large group
Adobe Connect is generally used at my organization for web conferencing and screen sharing. I am not sure how many departments use it but it has provided a wonderful method of "meeting" without having to leave your office or campus location. We are also able to record our meetings for staff to review at a later date if they are unable to attend.
- Instant and convenient access.
- No need for a download.
- Recording tool is amazing!
- The maximum number of people in "the room" is not convenient.
- The knowledge of the support team is lacking.
- It is difficult to add people to the room.
September 24, 2018
a perfect software for doing the works remotely
Score 8 out of 10
Vetted Review
Verified User
Virtual meetings and trainings. It's been a much more effective platform than our previous one for online education.
- We have been using Adobe Connect for several years, and so far everybody seems very happy with it.
- I like it as a webinar platform as it has a nice mix of features
- From my perspective as a technical course developer, it is my hope was to use a software product that is intuitive, powerful and seamless for my eLearning courses. Adobe Connect delivered on all three. The Adobe Connect Library directory structure and file sharing options felt very familiar and were easy to navigate and deleting files/changing file names if I goofed up was a breeze. Being able to easily upload my PowerPoint/Presenter converted lessons saved me time and allowed me to share my work with other developers and instructors for review and testing simply by emailing the course link.
- Personally, I like very much the fact that you can easily share your screen with others, or allow them to take control of yours. The tool is very intuitive, and this is proven by the fact that nobody ever needed any training on it.
- At times there are issues using Adobe Connect with different browsers, like Chrome. I hope that Adobe Connect has plans to update its software to be more compatible with this and other browsers, especially for students who use Apple computers and don't use Internet Explorer. Different user settings can also make it difficult to hear when people speak via their microphones.
- The only drawback came with co-teaching some distance education sessions. Both participants had to be in the same room and it got a little clunky at times. It would be nice if there was a way to set up a private window between presenters to exchange notes during a session.
June 19, 2018
Adobe Connect: Communication 101
In my organization, we use Adobe Connect on a daily basis to ensure immediate communications between consultants and managers (Team Leaders). The ability to connect one on one, go to a breakout, share information, and get immediate assistance when assisting customers is vital in today's virtual world. Used in various departments and with various vendors within my organization, Adobe Connect solves problems by allowing employees to receive answers as soon as they are posted in the room. If we have an issue that requires a Manager to view our screen, etc., this can be done in the current room, or Managers may choose to move to new rooms giving one-on-one assistance. In addition, file sharing and polls help the employee respond to questions as a whole, or individually based upon the needs of the managers. Adobe Connect also solves the problem of communication in a business by not limiting interactions to the typed word, but also allows for attendees and hosts to communicate by calling into a phone number with a passcode for one, or multiple employees to access the room and bridge; thus, allowing vocal communication if needed. This can be limited by the hosts.
- Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
- The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
- File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
- Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
- The one major issue I have experienced with Adobe Connect is the lag or "boot" when there are too many people present. When attendees reached the maximum amount, I see a huge lag when moving to a Break Out, an unresponsive or frozen room, or one may get what we term "booted". This is very frustrating for employees when time is of the essence.Opening up the parameters a bit on attendees to prevent these issues would be greatly appreciated.
- Color. Color. Color. Although you are in a working environment, color is appreciate, but limited when creating pods to discuss or post items. The background is very drab and has no "pop" to it. Employees may see items differently if the pods background was something other than gray.
- Videos. Videos tend to have a lag as well when doing real-time face to face discussion. There seems to be a pixelation issue that has been occurring for years now when viewing videos.