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Adobe Connect

Adobe Connect

Overview

What is Adobe Connect?

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

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Recent Reviews

Adobe Connect Review

6 out of 10
October 06, 2022
Incentivized
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive …
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Adobe Connect review

8 out of 10
October 05, 2022
Incentivized
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Live chat (62)
    9.4
    94%
  • High quality audio (64)
    8.7
    87%
  • Desktop sharing (64)
    8.0
    80%
  • High quality video (64)
    7.2
    72%
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Pricing

View all pricing

Meetings

$50

On Premise
per host/per month

Webinars & Learning

$130

On Premise
per host/per month

Small Meetings

Free

On Premise
Forever free for up to 3 participants

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Adobe Connect Pro iPhone App

YouTube

Adobe Connect Demo

YouTube

Adobe Connect Demo

YouTube

Adobe Connect HTML5 Demo

YouTube

Virtual Classroom Demo (UOIT)

YouTube

Adobe Connect - Demo

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.7
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.9
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.9
Avg 8.4
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Product Details

What is Adobe Connect?

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.



Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.



Adobe Connect Video

#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: https://www.adobe.com/products/adobeconnect.html Stay tuned to our social channels for further updates on our upcoming webinars, events, produ...
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Adobe Connect Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

GoTo Meeting, Webinato, and Cisco Webex Support (discontinued) are common alternatives for Adobe Connect.

Reviewers rate Live chat and Confidential attendee list highest, with a score of 9.4.

The most common users of Adobe Connect are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(409)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Julie Wuebker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Adobe Connect to
  • Deliver and track HR/Compliance Training
  • Support Online Meetings for employees
  • Support Online Meetings for students in their classes
  • Deliver and Track content
  • Provides direct and seamless integration with desktop development tools like Adobe Presenter and Adobe Captivate
  • Granular access control features for content, content folders
  • Granular quiz reporting options
  • Robust meeting and training platform
  • Direct integration with our Learning Management System, BlueQuill
  • Self-service for meeting Hosts
  • It is difficult to get resolutions to issues from Adobe directly
  • The automatic reminders and email functions work inconsistently - known issue
  • Reporting features work inconsistently - known issue
  • Although there is a high-level of granularity with the configuration and permissions, there are a number of permissions that are locked down that we would like to have been able to configure.
With a well thought out strategy for usage implementation, and a detailed strategy for content development/delivery, Connect works well for HR and Education. Connect is highly feature rich. In many ways you are limited only by the desktop development tools and your design talent. Between HD video and PowerPoint content with audio, the range of content delivery and tracking is very wide.
Through much research and testing, we were able to integrate Adobe Connect with our LMS for auto-creation of course sections and meetings. So, it is possible to customize the implementation.

  • Maintaining records of training completion across the orgainization
  • Distributing the management and workflow across the organzation
  • Distributing the content creation and management across the organization
  • Adobe Connect was roughly HALF the cost of competitor's products for a similar number of seats/concurrent licenses.
  • BigBlueButton,Skype,Lync,GotToMeeting,BlackBoard Collaborate
While this is different for every business, for us it was the tracking, reporting, and content management that offered us what we needed initially. We also needed the flexibility of integrating telephony services later on. We also liked that we could add additional seat licenses as the usage grew over time. In addition, once we decided to use Adobe Connect with our LMS, we found it to integrate well with our other technologies and processes.
The respresent, students, faculty, and staff. They use it for training, education, instructional design, and meetings. From higher education implementations in the classroom to compliance training from HR.
These 20 individuals represent network infrastructure, HelpDesk, and training staff.
  • Students meeting with their instructors for weekly class session.
  • Staff and faculty meeting with other remove faculty and staff.
  • Delivery of HR training.
  • The integration into our LMS. We were able to automate the creation of class meeting rooms by combining Adobe Connect with our "Section Deployer."
  • Seminars and larger events.
I believe it to offer a wide all the features that an organization needs to track and manage in regards organizational training and education. It also has the right features that support instructional design and instructional strategies. Through good design, the rich interactive features (video/audio/chat) improve the student and employee learning experience considerably.
Yes
We replaced an old version of Elluminate.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We had an extensive list of needed features. Those features were rated for need and importance. If a product failed in any area, we elliminated it.
I don't think I would change it because it was a very long, very detailed evaluation and implementation.
  • Implemented in-house
Yes
We work in agile, so we had various "spikes" in order to test the implementation and integration in our development environment. We then, did several iterations of implementations and tests. We then moved to a pilot testing phase, that also includes training.
Change management was a major issue with the implementation
We have 600+ adjunct faculty who need to be prepared to teach, so constant, ellaborated communication has been ongoing for 4 months.
  • Testing - there is no all-inclusive testing product to test load, streaming and performance.
Our delays were more related to Adobe. It often took days to get answers/
Score 8 out of 10
Vetted Review
Verified User
We host numerous webinars throughout the year for groups ranging from small committees of 5 or 6 people on up to audiences of 100-200. It is managed by the communications department for the entire organization. We also host webinars for our chapters across the country, providing them with a platform and level of expertise so that they don't have to research a product, make a selection, learn to use it, etc.
  • The interface is very clean, well-designed and free from distractions.
  • Recordings are of very high quality and can be stored on the server indefinitely. They can be easily accessed via a web link (and can now be password protected). Recordings can be exported in mobile-compatible format as an MP4.
  • Meeting rooms persist from one login to another, so the host and the participants can always have a familiar interface to work with.
  • It's easy to add polls and use them throughout a session.
  • Because of the large user base, there are a number of add-ins you can use to enhance your webinars.
  • Recordings default to Flash which can't be viewed on many mobile devices. They offer the ability to export recordings as MP4s, but it would be nice if you could set this as the default.
  • Some useful features are not provided with the hosted model, such as Adobe Presenter, which allows you to upload content directly from PowerPoint, preserving settings and fonts.
As a smaller organization we chose the hosted model. If you are from a larger organization, you may find the enterprise version to be better suited to your needs. It is nice that they offer both, because we could not afford nor could we support the enterprise edition. This allows us to have many of the pro-level features without the large investment.
  • We turned what was formerly an annual mini-conference into a series of webinars, allowing us and our members to save on meeting and travel expenses.
  • We have added value to our members' experience, because we can now offer many virtual opportunities year-round as opposed to only during live events throughout the year. The visual and interactive elements of a webinar make them more attractive as a learning experience than a simple teleconference. And because the webinars are recorded, members can view them at their leisure.
  • We've been able to expand what we offer to our chapters in terms of support from the national office, and we've given them an additional means of delivering professional development opportunities to their local members.
We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically.
  • Professional services company
The hosted model is licensed through authorized resellers, and we use GetConnect.
No
Change management was a small part of the implementation and was well-handled
Changes that resulted from our implementation were minimal and primarily internal, since we used Adobe Connect to eliminate an annual mini-conference. Staff and members were affected but in the end everyone agreed that moving to a webinar model was a good move for the organization. We did transition from one reseller to another, and as a result, previously recorded webinars had to be recorded for offline use and re-uploaded - there was no automatic transition from one account to another. Doing this takes away some of the features available in original recordings; they change from being a somewhat interactive Flash file to a flat file, like a regular screencast.
  • Problems with recordings done under the previous vendor were the only issue encountered.
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up.
Score 7 out of 10
Vetted Review
Verified User
We use it to demo our financial products. Plus, I record sessions as a training resource to keep and review myself or to share with clients or colleagues. Most TR employees are using WebEx but I find it easier to use and start a meeting since the URL does not change. It allows me to do my job remotely w/o having to visit clients Face to Face.
  • Easy to launch a session.
  • Easy to link my Meet Me tele conf to the room to record.
  • Easy to share documents using File share.
  • Sometime the quality when sharing my screen resolution is too small or blurry.
  • There seems to be some black space when I share so needs to be able to better maximize the screen to fit.
  • Audio editing is not very useful. It needs to have better capabilities to trim audio and make it seemless to the listener.
The Add-in works differently with my Google Chrome vs/ IE internet settings. So depending on the browser they might be some issues.
  • Saved money on travel
  • Able to train multiple people at once so saved time.
  • Consistantcy. If I sent a client my URL he/she can use the same one next time. So, less confusion when sending the invite to the room.
  • It is customizable; the screens can be moved around to fit your needs.
  • Hyperlinks are dynamic on the screen so a client can just on the screen to access the data.
Adobe's maid advantage over WebEx is having a prebuilt room and the same URL. So, if I have to reschedule or cancel a meeting, when I re send the invite the link is the same. With WebEx, if you launch a room you cannot reuse it.
I'm use to it and do not want to change. I think that overtime if the product improves the screen resolutions, it would be perfect.
100
Client Trainers and Sales
1
Maybe 1 person but not sure if they are still around.
  • Sales
  • Training
  • Internal meetings
  • Share recordings with clients
  • Share recordings with internal users
  • Play games
  • Webcasts
  • scheduled events
Yes
WebEx. We wanted to try something different.
  • Price
  • Vendor Reputation
We wanted a modern product with more customization abilities.
I would not.
  • Vendor implemented
Change management was a major issue with the implementation
It got mixed reviews because some users had issues with it crashing too often. Due to internal internet issues probably.
  • Crashing
  • Internet ssues
  • Learning curve
I liked it.
No
It's up to management to pay for premium.
No isues and any issues seems to get resolved.
No
I had someone in support who was a Adobe Connect project manager do some testing for me before a big event to make sure everything was working correct after a system glitch stopped a previous session. Her name was Tracy Seibel Benson.
  • It is customizable; the screens can be moved around to fit your needs.
  • Hyperlinks are dynamic on the screen so a client can just on the screen to access the data.
  • Recording the session
  • Setting up the audio
  • getting clients to do the add-in....it sometimes kicks them out and they have to relaunch the meeting.
  • Sharing control of your screen.
No
It allows me to do my job remotely w/o having to visit clients Face to Face.
Gordon Lam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Adobe Connect is being used sporadically but globally throughout the organization. It is primarily used as a training delivery platform to supplement MS Lync. It addresses the need for a more robust set of features for delivering virtual training than are offered with Lync.
  • It works without any special install or plugin as all machines have flash already installed
  • The interface is intuitive
  • You can set up multiple layouts in advance, switch between them as needed, and they remain until you re-launch the software
  • You can run into system lag issues when multiple users are using the markup tools
  • Some file types must be converted before they can be uploaded for sharing and markup
  • It can be glitchy
It is an excellent tool for both ad hoc meetings as well as virtual training sessions. But recording sessions for later playback is difficult and often requires either special teleconference setup, and/or an add-on from adobe that has an additional cost.
  • It is easier for our Subject Matter Experts to use right out of the box
  • It has increased the recognition of how effetcive virtual training can be
It is the easiest to use of all the major players
It simply does what we need it to do
100
All functions across the organization from HR/Training for virtual classroom delivery, to the home office and field for interactive meetings.
5
There is a small technical team that support the installation and software and several others across the training group that support end users on how to use the tool and best practices
  • Interactive training
  • Video conferences
  • Meetings and webinars
  • End users share their desktop for software troubleshooting
  • We plan to integrate it more fully with our LMS
Yes
MS LiveMeeting as that was being decomissioned
  • Product Usability
  • Prior Experience with the Product
It is easy to use and requires no plugin for attendees.
I would get a better understanding of how to integrate our teleconference services to make it easier for us to record sessions as well as use the breakout room functionality.
  • Don't know
Change management was minimal
  • Who would support it?
  • Some areas of the firm had access issues
Partner with IT, the learning group, and the phone conference people to ensure the right options are in place.
No
We handle it internally
They take care of issue when they arise, better than some vendors, not as good as others.
We had a scale issue where we had excessive attendees at a session beyond our contract and we were able to get same day support to cover us.
  • content sharing
  • markup
  • video
  • mutliple whiteboarding
  • breakout rooms
Yes
Not bad, but if its on a phone the interface is not very intuitive
It's the easiest to use of all the major players in this space
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