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Adobe Experience Manager

Adobe Experience Manager

Overview

What is Adobe Experience Manager?

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Role-based user permissions (38)
    8.4
    84%
  • Mobile optimization / responsive design (35)
    7.8
    78%
  • Page templates (37)
    7.6
    76%
  • Bulk management (36)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

12 videos

Adobe Experience Manager User Review | Near Perfect Maintaining Sites
10:40
Adobe Experience Manager Review | Quick Implementation that Saves Time
05:23
Enables People to Create - Adobe Experience Manager User Review
04:59
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.4
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8
Avg 8.1

Web Content Creation

Features that support the creation of website content.

7.5
Avg 7.6

Web Content Management

Features for managing website content

7.3
Avg 7.1
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Product Details

What is Adobe Experience Manager?

Adobe Experience Manager, part of Adobe Experience Cloud, combines digital asset management with the power of a content management system.

Adobe Experience Manager Sites is an AI-powered content management system built on a scalable, agile, and secure cloud-native foundation for creating and managing digital experiences across web, mobile, and emerging channels. Users can create content and manage updates with re-usable Content and Experience Fragments and deliver content using template-driven page authoring or a headless approach with GraphQL. Interactive WYSIWYG authoring of React- and Angular-based single-page applications (SPAs) is available using the JavaScript SDK. Experience Manager as a Cloud Service eliminates the need for version upgrades and scales within seconds to handle high traffic with guaranteed uptime SLAs of up to 99.99%.

Adobe Experience Manager Assets is a cloud-native digital asset management (DAM) system that enables the management of thousands of assets to create, manage, deliver, and optimize personalized experiences at scale. Users can create and share asset collections and connect to the DAM from within Creative Cloud apps using Adobe Asset Link. Assets uses AI and machine learning to automatically tag, crop, and manipulate images and video. It also offers rich media delivery, technology that automates the creation of unlimited variations of rich media from a single piece of content for various devices and bandwidths.

Additional Adobe Experience Manager applications that integrate with Experience Manager Sites and Experience Manager include Experience Manager Forms for responsive forms creation and Experience Manager Screens for digital signage.

Adobe Experience Manager Videos

Adobe Experience Manager Competitors

Adobe Experience Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.

Salesforce CMS, Acquia Digital Experience Platform, and Contentful are common alternatives for Adobe Experience Manager.

Reviewers rate Role-based user permissions highest, with a score of 8.4.

The most common users of Adobe Experience Manager are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(1-25 of 82)
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Score 9 out of 10
Vetted Review
Verified User
We use it to manage the web page content of almost 4 different enterprises. We use it to create, edit, arrange, organize and redistribute content to all the world. It means we create content yin local and foreign language. Knowledge content, news content and events content. We also manage assets like banners, logos, photographs, pdf files and more.
Anshum Malhotra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am working as a frontend developer(ReactJS) on a Client Project with Adobe as a vendor worker through my own organization. Also, I have knowledge of Adobe Experience Manager. Business problems the product addresses and its scope: - Authoring(WYSIWYG) - Workflows make it easier to perform several tasks - Asset Management - Security - Used Java, JavaScript - most functionalities can be achieved easily - Single Page Application(SPA) with AEM - Integration with Magento and Analytics - Commerce Website
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to support our websites, as right now what we're using it for is our public websites. It hosts all of our public sites, if you're looking out at like anthem.com, elancehealth.com, and carelon.com, it's our public presence, so it allows our authors to be able to author content quickly and get it out to production. It allows us to get quick speed to market for any of the changes we need it to get out there. Also, there is another part of the company that also uses it for EAP, messaging, and campaigns. We also use different parts for other branches of it like Adobe Target and Adobe Analytics. So we use it to get more information about how the product's actually being used, and how the sites are being used to make sure that we get the best information out there for the customer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to manage websites for 70-plus hotel properties. Our stakeholders submit tickets, we use it in conjunction with Workfront, and then our team implements changes on the website. We use the DAM for images. We use content fragments to control different sections of the website. So it's basically a website manager for a big enterprise website of more than 70 properties.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Experience Manager for our websites. All of our websites are built on AEM because the website gives you another mind-blowing look and feel. Experience of the UX is very important and we use AEM for our sustainability platform where we capture all the sustainable data across the globe and then we create a sustainability footprint calculator as well as part of the platform and show it to our customers. So to tell the customers that's how our products are so sustainable. So it's a sustainability platform that you built completely.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is one of our customer-facing channels. We essentially use that as our acquisition channel for our customers to come in and go through an application process and apply for a product that we provide. That's essentially our main platform of engagement for acquiring new customers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps the customers get a great customer experience and digital experience, and the website built by Adobe Experience Manager is great. It helps content authors quickly build the content, publish it immediately, which will be available on the site within half an hour maximum. Additionally, it has seamless integration with the different products that help to have one enterprise cloud solution, and there we can have customer journey tracking as well as personalization and even content management. Great content management. So that's a reason it's a great product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have close to thousands of web pages. When we create content templates for each of those pages, the majority of those pages fall into 14 to 16 components. The business will give the content writings to the authors, and then they'll publish those pages using those components. For business problems, we need a management system to host our Juniper website. So AEM is like a CMS platform where we can launch and publish Juniper content for the customers. Where the customers can see all the things we do, the product information, customer case studies, and a lot more information we put up.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my current organization it plays a key role. Most of our customer-facing web applications are deployed on Adobe Experience Manager. So it's our go-to platform for all our external-facing websites. The healthcare industry includes several key web-facing features like finding a doctor and our patients and other audiences come to our sites and book their appointments for care. And we also have to host kidhealth.org. So that is the number one kid health-related, pediatric-related health content site in the US. That's hosted on Adobe Experience Manager and that's a big success story with Adobe as well. We are moving to the cloud, and that's an ongoing project now. So we are completely going to cloud very live soon.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I don't really use it in my organization, I use it in other people's organizations, so I'm on the development side, architectural side, so I configure, develop, build. I don't actually use it to author the site itself but I empower other people to do that for themselves.
September 11, 2023

Adobe Experience Manager

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our group is responsible for content enablement and content management. We access the product, make changes to our different websites, and add, update, and delete content. It's site maintenance for our various sites, but it also allows us to implement changes quickly as opposed to waiting for releases and encoding code updates. It allows us to do things in real time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
So for Canadian Tire Financial Services, we use Adobe Experience Manager for all of our online offerings, so our banking portal, our credit card applications, and our landing pages for social and paid search. A generic non-authenticated, non-banking portal website with all our card comparison options and stuff like that. So basically any content that's online for us is on AEM.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Like as part of marketing team, we are responsible for, you know maintaining and hosting the website for our company. Like and also we made a lot of other applications. So these earlier we were using another CMS solution, so last three years back we moved to AEM solution. Like considering like this product have lot of benefits and compared to the previous one, which you're using, among those that I would like to point out you like especially in the experience manager we can integrate easily with the other solutions like Target and, you know, easy to track that. And and we do, you know as a developer day to day, I face the problems. I think, most of them are rid of the experience Managership, right? And especially when it comes to the reason technologies, like in terms of you know, front end, like React angle. We have a good support from the, you know EAM side like single pay powers, Adobe. So that makes sense.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The main use case scenario is to create a very user-friendly drag and drop interface to build and maintain websites so that a non-technical, non like software focused user, someone that has like a marketing degree can maintain an operating large scale enterprise website with like minimal involvement. so I'm there to build custom components, custom features any kind of like optimizations that, or any sort of like improvements that I get under the hood to kind of improve services so then someone can come in and say, we need a new page, we have new product. And all they need to know is what that new page should look like and what the product should be. And that's all the experience they'll need and everything else should just work. and they can deploy that out to multiple languages, multiple different countries. it can do translation, it can do all that sort of things for you automatically. so you can maintain and operate this giant scale site with a smaller core team of individuals.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We do have different websites that we are trying to build. And now with the cloud services, I think there's one piece which I definitely don't understand is how do I integrate all these websites with each other, with the workflows that are there. I think workflows are still not a part of the different sites that need orchestration between them. That's one piece. I do understand that they do have a digital asset management. So basically we have different problems in different verticals and I'd like to have the AEM product not as different programs but as one unified piece. And that is I think that is somewhere where we are kind of struggling. How do we have the pieces which are within each of these segments, how do we kind of tie all of them together and not have three different products with three different analytics and three different pieces.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I primarily use it for design purposes. So it's uploading all the different assets, managing the assets that are on the platform itself and just making sure everything is all consistent throughout all the different touch points that we use that we have with our consumer.
September 07, 2023

Adobe Experience Manager

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use it to manage all of our property and brand websites. So our company has 70 plus websites and they're all hosted on Adobe Experience Manager. Being able to have so many different websites to differentiate between just being able to have the website structure that we need in there and being able to have users go in and make the edits that they need. It's fairly easy to navigate. So if you know the platform, then it is easy to find what you are looking for. Being able to structure the content is probably, for me, one of the best things about it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Adobe Experience Manager to manage our content production delivery to our members. So that's the key purpose of using Adobe AEM. The key problems and issues right now is we are in the process of transforming our legacy website to the AEM platform. So a lot of the design and content needs to be reviewed and tested. We are also developing new, best-in-class components and templates for mobile responsiveness to increase and improve our user experience. So there are a lot of challenges in terms of the skillset and knowledge of using the product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everyday use, we get web content requests, go to the simple pages, update it. Another one: he announcements that we have, so different segmentations to apply on the segments to filter out the users who can see those spotlights. Upload the images, assets that we have.
What business problems? With the touch UI, it's easier to see things much cleaner, simpler. I guess more like very little things. I would say on the classic UI you can see what's active and what's not, but on the touch UI, you have to go into it and see which one is active, just like little things.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use a lot of the Adobe stack from our producers, which are our sales drivers. So producers use Marketo. A lot of the design and communications and marketing teams use things from InDesign, After Effects, and Adobe Workfront. We're using all of these things and there's all kinds of assets upon assets upon assets and documents and deliverables. We use it to tame the beast, wrangle all the work in, and corral everything in one place. That makes things super easy too for our designers working within InDesign. We can use AEM to corral pieces, whatever it might be, whether it's contracts or photos or logos, whatever the case may be, whatever kind of asset they need, we can load them up with it. So they have everything they need to actually focus on designing, which is their job. So it makes life easy. It kind of cuts away the distractions and clutter and puts everything in one place.
Kwazi Henderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Within my organization, we heavily utilize AEM as our sole content manager of choice to support our SaaS solution site. We needed a dynamic way to provide an in-depth customer journey for our salesforce products. Our team was focused on the implementation of digital roadmaps within marketing technologies to support revenue and ROMI goals. Our goal is to make our site a lead generation machine, and thanks to AEM we are able publish and display content to our customers swiftly allowing us to go to market at a faster rate. We support multiple business units and subject areas. In regards to AEM's multi-site capabilities, it has granted my team the ability to setup sites and configurations in half the time in comparison to other content management systems used.
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