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We needed a way to send forms to candidates and remote employees to avoid having them come into our office to complete forms. Adobe is a …
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What is Adobe Acrobat Sign?
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…
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Acrobat Standard DC for teams
$14.99
Cloud
per month license
Acrobat Pro DC with advanced e-sign
$16.99
Cloud
per month license
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- $34.99 license per monthOptional
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Adobe Acrobat Sign?
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.
As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.
Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.
The vendor's value proposition for Acrobat Sign:
· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world
· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps
· 80+ integrations with key business apps
· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business
· Transparent, all-inclusive pricing – no hidden fees or extra charges
Adobe Acrobat Sign Screenshots
Adobe Acrobat Sign Video
A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.
Adobe Acrobat Sign Integrations
- Microsoft 365
- SAP Ariba Contracts
- Google Drive
- Box
- Microsoft Dynamics 365
- Notarize
- Icertis
- Guidewire InsuranceSuite
- Veeva CRM
- Salesforce
- ServiceNow
- Workday
- Mastercard
Adobe Acrobat Sign Competitors
Adobe Acrobat Sign Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Andorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City |
| Supported Languages | US English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish |
Adobe Acrobat Sign Downloadables
- This eBook, demonstrates that by making the e-signature capabilities that businesses rely on work right inside the Microsoft application employees are familiar with, organizations aren’t just getting more done – they’re doing it more efficiently and delivering a better experience in the process.
- Adobe commissioned Forrester Consulting to conduct a 2022 Total Economic Impact (TEI) study to help customers understand the economic impact of implementing Adobe Acrobat Sign. Forrester interviewed and surveyed Adobe customers and found that they achieved a 519% return on investment with Adobe Acrobat Sign. This study focuses on the insights and positive impact of implementing Adobe Acrobat Sign, part of Adobe Document Cloud.
- Adobe Sign provides an always-on, birds-eye view of deals in progress, enabling everything from checking an e-signature status in real time to quickly making revisions or additions. Sales agreements are a big component of any customer relationship. Adobe Sign allows sales leaders an always-on dashboard of their deals with regard to signatures directly in Salesforce — providing a chance to check a status, and make a mid-deal change requested by a prospective client. The solution helps deliver a positive experience to prospects and customers while removing inefficient processes (e.g., tracking down signatures).
- In a recent Forrester study, 58 percent of business leaders said that the pandemic led more people in their companies to adopt e-signatures. While document workflows have become more automated and streamlined, some businesses still rely on manual signatures. The customer testimonials in this eBook give an inside view into why five companies chose Adobe Sign and the results that followed. Reasons include: ability to integrate Adobe Sign into their existing process, simplifying document flows, making compliance easier, and saving time.
- This white paper provides an overview of why small and medium business customers should consider e-signatures and how their business can benefit from e-signatures and from Adobe Sign in particular.
Frequently Asked Questions
Reviewers rate Availability and Performance and Configurability highest, with a score of 9.
The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).
Adobe Acrobat Sign Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 30% |
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December 20, 2020
Integration with Adobe Sign API from an engineer's perspective
My organization provides workflow solutions to our users. We integrate with Adobe Sign as one of our connector actions so that our users who use Adobe Sign can also benefit from the integration. Our users can create Adobe Sign agreements, send them to target user for signatures, and store the signed documents, via our workflow solution.
- Works well with different document format.
- A good set of functionalities provided by the API and good documentation.
- Fairly speedy email responses after agreement is requested for signature and signed.
- Portal UX could be better designed.
- Have a way for users to see the agreement ID in "Manage" page.
- Better debugging/troubleshooting support for API.
- More information display for errors when using API, retain for longer period of time in "API Request Log" page.
I use Adobe Sign to send the program agreements for my clients. It makes it easy for them to sign electronically since almost all of my clients are online.
- I love having my templates that I can just fill in the blank for each client. Saves me time
- Having an electronic signature makes things much easier for the client instead of asking them to print & sign, then scan, mail or fax their program agreement.
- I enjoy the simplicity of bringing a PDF that already has my logo and branding into a singable document. Makes me feel and look professional
- I've had to use private navigation windows to use it with Chrome and this was very annoying at first when I didn't know what to do. The page would not come up
- The templates stored in my library aren't always easy to get to
- There used to be a feature to change the language from English to French and I liked selecting the proper language depending if my client is French or English speaking . I coach in both languages
- Support has been difficult to find at times when I couldn't run the Adobe sign program. I looked in the forums but really needed someone to look into this with me
December 15, 2020
Our contractors love it!
We are a small music festival in San Francisco and bring in outside performing artists and support staff for our annual festival. We use Adobe Sign for their contracts and their tax forms. Further, we use Adobe Sign to coordinate with staff at our parent organization so that they can sign off on things for us.
- Once you have a form set up it's really easy to upload and reuse it.
- It's very easy to send forms and to track progress.
- Passwords can be applied to the PDF of the signed form, or to the ability to sign the form (or both).
- PDFs of the signed form are automatically emailed to all parties.
- The UI is very self evident and easy for people signing the forms. Our artists love it!
- There is no way at a basic CC membership level to send a number of documents to one person and then to separate out the documents later. For instance, I can send a contract and W9 to an artist, but then there are support staff at our parent organization who really only need to receive the contract.
- Because there is a social security number on the W9 we have to do additional steps to securely transmit the documents. This wouldn't be needed if we were able to send only the parts that were needed.
- The functionality and user experience is different between Adobe Acrobat on a desktop and through documents.adobe.com. Forms created on desktop sometimes lose functionality when uploaded to the website. For instance buttons can stop working.
December 15, 2020
Pretty good!
I use Adobe Sign almost every day. It's very easy to throw a PDF up there and fill as needed, and sign with pre-filled signature. I used to dread signing contracts and NDA's, because I couldn't find an easy, secure way to do it. Now I'm able to speed through "paperwork" and assure that I'm not missing deadlines, etc.
- Ease of signing.
- Eliminates need to print out and scan.
- Convenient.
- Keep all signed documents in one place.
- Allow more annotation (drawing).
December 12, 2020
Adobe saves you time and helps improve tracking
Adobe Sign is being used by all the sales departments. It is used for Quotations and Agreement processing.
- Saves time and increases efficiency.
- Ability to see log history for audits.
- Ability to store digital copies of signed agreements.
- Ability to resend the document to other signers on the fly.
- Ability to send multiple documents.
- Ability to get alerts when there are delays.
December 09, 2020
Adobe Sign leading the charge to a paperless work space
Currently we use Adobe Sign for the approval of invoices and other documents. We are able to send several documents, each requiring a signature and coding, at a time to a single individual. Most of these documents have time restrictions and require additional information from the signer. All of these things are made possible with Adobe Sign. The only limitation that I see from our version of the program is the amount of pages it allows us to send, which is capped at 100 pages. It is rare we have documents that large, but there are times. Otherwise, Adobe Sign is invaluable to the work we do here in Finance.
- The ability to have multiple signers on a single document
- The ability to repeat the requirements from one document to all documents within the file
- The speed at which the documents are sent out to our "free signers"
- Larger file uploads
- The ability to edit the document after upload, prior to sending
December 09, 2020
Works well for Paperless Processes in HR
[Adobe Sign] is being used across multiple departments to facilitate paperless processes
- Audit trail on documents is excellent
- Template setup is easy but could be more intuitive
- Customer support
- Users/Groups configuration
- Editing/managing templates and files
- Downloading mega email responses is annoying
December 08, 2020
Great resource for getting HR documents signed in a timely manner
Currently Adobe Sign is used mainly by our HR department, but our Product Management and Legal Departments sometimes use it as well. We currently use it in HR for all of our Onboarding Documents, including Offer Letters, Job Description Signatures, and Policy Signatures. Legal uses it at time[s] for policy signatures for some of our customers. Product Management does the same. It has addressed our needs of having a single place to send and receive HR-required signatures on our documents. It has allowed our team to work seamlessly without having to forward or send email updates.
- It is very easy to set up documents to be sent to multiple signers.
- It is very easy to take a normal document and edit it in Adobe Sign to include sign-able fields.
- It is very helpful to receive confirmation emails when things are signed, and to be immediately provided with a signed copy and audit trail in those emails. It is great that we don't have to access the site each time to pull those things down.
- We are often confused on the IT side, as employees will open a ticket stating a[n] Adobe Sign issue, but we come to find out that it is an issue through their Adobe Acrobat, not our Adobe Sign website. It has been confusing to explain the difference between the two.
Adobe Sign is being used district wide to process documents in a timely matter. With many workers and new hires working remotely during the pandemic, Adobe Sign has eliminated the need for paper/pen documentation. We are able to process invoices, POs, mileage etc using Adobe Sign.
- Being able to send documents to be signed is especially helpful. Adobe Sign makes that very easy. If you have a document that requires a list of people that need to sign, it allows for that in a workflow.
- I find it difficult to make corrections to a document in the Adobe Sign template library. Many documents are changing, but only one word or a section. It would be nice to be able to just edit the document template instead of having to recreate it.
December 03, 2020
Great for sales!
We use Adobe Sign to quickly sign up future customers with estimates and contracts. It allows us to reach our customers fast and efficient. We are a small business without a lot of employees so this allows us to save time. The way it incorporates with other Adobe products makes it easy to use.
- Easily repeats fields
- Integrated with Adobe pdf
- The resizing automatically function can be annoying.
- Color coded options.
- Make changes to document.
December 02, 2020
Simple and exceptional product, love the integrations!
We are currently using Adobe Sign in a few ways across our organization. We onboard hundreds sometime thousands of new employees each week through our ATS system. Adobe Sign is integrated with that system to be able to easily send the needed information, pre-employment screenings and needed documentation directly to our new employees.
We are also using Adobe Sign for our contracting process. We use the Microsoft Teams integration to make the training and accessibility much more simple.
We are also using Adobe Sign for our contracting process. We use the Microsoft Teams integration to make the training and accessibility much more simple.
- Easy to send documents.
- Being able to create templates for reusable documents.
- Third-party integrations.
- Once we send a contract to a customer and they want to make adjustments, it is required that we create an entirely different document instead of being able to make adjustments and track the changes.
- It would be nice to be able to customize [the] view more specifically, instead of just by the "Group" the user is a member of.
- Having a notes tracking system that is more visible between the sender and receiver.
December 02, 2020
Great tool - lacking documentation
Adobe Sign is highly effective at accelerating any processes by controlling inputs, and eliminating manual back-and-forth that sales teams experience with contracting. The Salesforce integration has been particularly helpful.
- API
- Salesforce connectivity
- Support
- Documentation
December 01, 2020
Adobe Sign Simplifies the e-Sig Process for Graduate Programs
Our graduate program includes a student internship opportunity that requires paperwork from school representatives, students, and internship sites. In the wake of the COVID-19 pandemic, our department needed to transition from paper agreements to an e-sign program with the ability to legally track and ensure electronic signatures. Adobe Sign allowed us to collect signatures from all parties remotely. Our department is currently the only team in our organization that uses Adobe Sign.
- For organizations that need to ensure the legal integrity of their documents, Adobe Sign tracks when each party opens and signs the document. When all parties have finished signing, the program creates a summary of IP addresses and signatures that is attached to the end of the document. The final PDF is protected and is not amendable afterward.
- Adobe Sign is very user friendly and guides the signer through the document, indicating where to sign. Even users who are unfamiliar with the program find it easy to use.
- Adobe Sign allows the sender to prefill and customize each form. This simplifies the signing process, since other signers are only able to sign in the spaces that have been assigned to them.
- More transparency from Adobe regarding the number of documents included per package. Adobe regulates this by the number of "transactions" per package, but made it difficult to determine what constitutes a "transaction" (a document, or the number of times a document is signed?).
- Better customer support. Attempts to clarify questions about the program were passed off between multiple phone lines within Adobe and calls were sometimes dropped.
- One downside to Adobe Sign is that if someone makes a mistake on a form, it cannot be unlocked or amended (a new document/transaction must be used). I understand that this is to protect the legal integrity of the document, but this can be inconvenient.
November 24, 2020
Adobe Sign: Cost effective compared to the competition, but not the greatest product or customer services
We use Adobe Sign across our entire organization. My team uses it to collect signatures from students we support. Students review and sign Release of Information documents which gives us permission to work with their school on their behalf should a situation arise where that would be needed. We also have them complete gift card recipient acknowledgement forms for accounting auditing purposes if they receive a gift card through a drawing that we're doing.
- More affordable than other esignature solutions (i.e. DocuSign)
- Brand / name recognition - people trust Adobe and generally know what it is
- Once you know how to use it, it's pretty easy to send documents out for signature
- Reporting functionality - I find the reporting functionality to be pretty bad within Adobe Sign
- Integration with Salesforce - it was not easy to integrate our Adobe Sign account with Salesforce. We had to hire an outside consultant to set it up and it's still pretty clunky.
- The way the email looks to the recipient - they have to click one small link in the email to be taken to their document. This is a mistake as far as I'm concerned. There should be lots of ways to click through from the email to the document they are being asked to review and sign.
November 22, 2020
Adobe Sign signs away the competition
We use Adobe Sign across our entire organization. It is very useful for signing contracts, NDAs, any pretty much anything else that requires a signature. It is very easy to use and integrates nicely into other apps that we use. It solves the problem of, "how do i sign this" and "who signs this and how do I get it to them".
- Easy to use
- Works great
- Adobe is a trusted name in the business
- User management needs work
- Expensive
- Generates a lot of emails
November 21, 2020
Great Product!
Adobe Sign is simple and user friendly! We never have any issues.
- Alerts sent to user notifying them of document sent and signed. Love!
- Canceling a form sent out for signature. Would like one clear button that you do not have to look for.
November 17, 2020
Adobe Sign?? YES
We use Adobe Sign for contract routing, employee reimbursement, credit card purchase request. It is currently being used across the university. It helps with the tracking of documents, through the approvals of several departments. Since Covid-19, our use has dramatically increased as it allows for an electronic process where in the past it was paper.
- Tracking of all actions on a document.
- Daily emails when approvals are pending.
- Being able to attach notes or comments, which will be seen by all parties.
- Being able to add individuals, who need the final copy only.
November 17, 2020
Solid product
Adobe Sign is being used by our engineering department for contract sign offs.
- Customer service.
- Our sales rep has been helpful.
- The program itself is widely used by our organization.
- The administration interface could be more intuitive.
- It's hard to find the site where problems are reported.
- I would like customer service to be more prompt.
November 17, 2020
Easy and Simple
We use Adobe Sign to have our employees sign job offers, employment documents, training records, etc. We also have our customers use it to fill out first-time forms and access those on their own devices. We use it across our organization so that time is not wasted tracking an individual for an in person signature. It has been very helpful with work from home.
- Adobe Sign is great with notification - we like to know if something has been received, signed.
- Their platform is very straightforward and easy to use.
- Adobe Sign is very versatile and can be used for a range of documents.
- I wish I could edit who I was sending it for once the document has been created.
- I wish the suggested formatting recognized more blanks in a document.
- I wish that multiple people could have admin access.
November 17, 2020
Adobe Sign - follows accountability
It's used in the whole entire organization, to execute contracts that need to be signed by multiple parties (internally and externally). Sometimes we have vendors that send us agreements to sign on Adobe Sign, and sometimes we use Adobe Sign internally when we have an agreement that needs to be acknowledged among different departments.
- It feels very safe and confidential.
- I like that you can choose a signature.
- It's good to track accountability (who hasn't signed yet?).
- Sometimes it can be hard to navigate, since there are so many options of what to do.
- It will be nice if there is a "lite" version for those more technologically challenged, where all they have to do is open it, select "sign/not sign/amend," and possibly a comments box - that's it.
- Make it more compatible with other apps.
November 17, 2020
Adobe Sign is awesome!
I have used Adobe Sign for about 10 years and it has saved significant time for me. I prefer to save all documents electronically and many of them need to be signed. Adobe Sign is so much faster than printing, signing, and scanning.
- Adobe Sign makes it so easy to create and apply your signature.
- The older version of Adobe Sign took a little time to set up but the newer versions have made it much quicker and easier.
November 17, 2020
Adobe Sign in HealthCare
We use this company wide to manage discipline forms, changes in payroll or position status, as well as contracts with local police and other companies. We started with a slow role and then included other departments as the forms were converted over to Adobe Sign. We also use this as a transfer form for hospitals to complete
- Very easy to use
- Compatible with mobile
- Management side is easy
- Setup of new forms can take a while
- Training of staff can take some time
November 17, 2020
Adobe Sign considers all of its user base
In tech consulting, we often onboard several partners per engagement. These partners are sometimes a mix of domestic and offshore and this helps to unify the logistical process of collecting and signing all necessary documents that are needed either by our organization our our clients. I have seen an otherwise painful process become more streamlined.
- Workflow notifications is very valuable as often folks are multitasking
- Aahdar signature for offshore teams, especially important for clients in the field of sensitive data
- Color coding needs to be tested for folks with visual impairments and red/green color blindness
November 10, 2020
Great Product, Some Shortcomings
We are using it for secure, encrypted signatures on foundational enrollment documents as well as large distributions of occassional documents that still need to be signed.
- Being able to run a report to csv for all fields is fantastic.
- The interplay between Acrobat and Sign is vital.
- Copy/paste for fields in signatures would be better if they defaulted to a new name instead of a copied name. That would allow for better csv reports after signatures have been applied.
- Some merge fields would be a big help, allowing us to automatically complete some fields without forcing users to input data we already captured. if those merged fields could remain editable, that would be even better.
- Linking signatories into groups so that one member can sign for all would be a helpful feature for megasign.
- I can still access an editable version of the form through the webpage after it has been signed. I would feel better if it was more secure.
- 300 has a cutoff for megasign is annoying as our list of households is usually around 160 and so we just exceed that limit.
November 10, 2020
Lifesaver for our business model
Many of our transactions are done over the phone and we send customer an invoice with pertinent information to confirm and verify order as well as ship to address, and payment type.
- Speed at which we receive confirmation of signature is good. We work on last minute orders all the time and speed is good.
- Preparing the form for signature is efficient and easy. Straightforward.
- Mobile phone approval easier, some times customers claim they didn't get my email.
- Sorting them once they have returned.
- We use to be able to see if they have looked at them on initial screen now we have to go into the file to verify.