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Adobe Acrobat Sign

Adobe Acrobat Sign

Overview

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…

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Recent Reviews

Huge Time Saver!

8 out of 10
January 16, 2024
Incentivized
We use it for both employee and client electronic signatures. We primarily have a work from home workforce so being able to obtain …
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Save paper and Time

7 out of 10
January 12, 2024
Incentivized
We use it so we can do everything digital now. Instead of having to print out a copy, sign, and the send an email with the signed scanned …
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Adobe Sign - Edu

9 out of 10
September 18, 2023
Incentivized
We use Adobe Sign across several departments. It allows us to gather permission forms from parents, as well as distribute docs that need …
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Love Adobe Sign!

9 out of 10
September 09, 2023
Incentivized
I use it for just about everything - Adobe Acrobat makes signing and executing contracts extremely easy so that is what we use it for a …
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eSignature made easy

8 out of 10
September 07, 2023
Incentivized
Using it for e-Signing different documents both internally and externally. It makes the signature process easy to get the signature done …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Acrobat Standard DC for teams

$14.99

Cloud
per month license

Acrobat Pro DC with advanced e-sign

$16.99

Cloud
per month license

Acrobat Sign Solutions

Call 800-685-4192 for pricing

Cloud

Entry-level set up fee?

  • $34.99 license per month
    Optional
For the latest information on pricing, visithttps://www.adobe.com/sign/pricing/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.

As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.

Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.

The vendor's value proposition for Acrobat Sign:

· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world

· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps

· 80+ integrations with key business apps

· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business

· Transparent, all-inclusive pricing – no hidden fees or extra charges

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Adobe Acrobat Sign Video

A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.

Adobe Acrobat Sign Competitors

Adobe Acrobat Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAndorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City
Supported LanguagesUS English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish

Adobe Acrobat Sign Downloadables

Frequently Asked Questions

DocuSign, Dropbox Sign, and PandaDoc are common alternatives for Adobe Acrobat Sign.

Reviewers rate Availability and Performance and Configurability highest, with a score of 9.

The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).

Adobe Acrobat Sign Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(527)

Attribute Ratings

Reviews

(101-125 of 227)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very easy and convenient to use.
  • End users are thrilled with functionality and ease of e-signing documents.
  • Uploading documents is quick and painless.
  • Tracking documents signature is beneficial in case it gets "hung up" with someone.
  • It would be GREAT to have the ability to go back to the first screen to include additional signers without having to cancel and start all over again.
  • The program sometimes "freezes" up after uploading a document, but not sure if that's an issue on our end or with the program.
  • I can't think of any other improvements needed - it is an awesome program!
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • System reliability - Although there have been times when their system has gone down for a few hours, in general their 'uptime' is consistently reliable.
  • API Integration - The API is relatively easy to tie into our software, and the accompanying documentation is easy to follow.
  • Standard e-Signature Services - Covers all the basic needs for an e-signature service and does exactly what we need it to do.
  • Price - We just received an email this week saying that Adobe would be increasing its pricing 400% in a few months. While it was not the cheapest company to start with, this will make them BY FAR the most expensive for our usage bracket.
  • Customer Appreciation - We have been using Adobe Sign for 10 years, and we use Adobe to send out over 35,000 contracts per year. Yet even though we use Adobe more and more each year (and therefore pay more), over the years they have been less and less inclined to work with us as they increase their prices. They actually gave us more consideration when we were a fledgling company first looking to use their product.
  • Point of Contact - Every time we are in contact with Adobe, we talk to a different account manager. This makes it extremely difficult to know who to contact when we have issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The simplicity and ease of use is exceptional, especially for someone in my position where I need to get documents signed with extreme frequency.
  • The speed of the process is incredibly useful, as I am often juggling several tasks, and among several projects, at once - the efficiency allows the flow to be uninterrupted.
  • The time stamps and the way the files are distributed to all of the signers makes using the tool very effective and efficient, and ensures I am efficient.
  • I was using Adobe Sign so frequently that I found the newest interface redesign a little cumbersome, so I have been switching back to Classic View, so I am not a fan of the redesign.
  • One of the only other con's I found in using documents signed in Adobe Sign is that a couple of times when I wanted to share the completed and fully executed copy of the file, but needed to redact a sensitive section of the file - Client Facing costs - I was not able to use the redaction feature in Acrobat Pro, only realizing this after about 30 minutes of attempting to do so, and abandoned the attempt.
  • I do feel that there are too many notifications - I think it could be cut down - fr the way we use it at least - by minimum one notification email, which is the notification that the document has been fully executed, and then immediately followd by a formal, final notification with the document - I tend to only keep that one on file.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to use. Even my non-tech-savvy users are able to pick this up with too many issues.
  • The existing document upload feature works great. Instead of having to recreate all of our documents we are able to just upload them in many different formats and create an Adobe Sign document easily.
  • The Office 365 SharePoint integration is really slick, easy to implement from the administration side, and easy to use from the user's point of view.
  • From the administration side of things, it can be quite challenging to deploy if your users have existing Adobe accounts. It seems that the Adobe Sign system is kind of integrated with their other products, but also not. If your users have existing user accounts you will need to email Adobe Sign support to add every new user. Adobe is aware of the issue but still has not resolved it. If you are deploying to thousands of users this could be a deal breaker.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Emails customers
  • Allows legally binding signatures
  • Webhooks back to the original application
  • End user friendly
  • Requesting signatures via text messaging requires use of a third-party SMS solution.
  • Email not being able to be the same for production accounts, and developer accounts prevented us from being able to use development accounts. It is against company policy to use external emails for work functions.
  • Customization of email templates(Html templates), requires assistance from adobe, and limits functionality.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Love the confidentiality of the documents
  • Ease of creating a document requiring signature
  • Ability to retrieve archived documents - love the HIDE feature and being able to go back and retrieve if necessary
  • First thing that comes to mind is the classic view vs the other view - don't have it open right now so I can't remember the name. Both have points I like and some that are not as favorable
  • Not sure how to categorize this but when creating a document and you make an error, oftentimes I am unable to go back and correct and need to start all over
  • Or - along with the previous point - when sending out a document and say it has an incorrect address on it - again, we have to cancel the first document and create an entirely new one. Unless I am missing any editing options after it has been sent out - would be nice to have that option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to apply rules for each and every field.
  • Ability to format each field according to desired value.
  • Upload is fast and easy.
  • Compatibility with other programs like DocuSign for simplified users.
  • Mobile App version of this so staff can sign documents on their phone.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Streamlined process from requesting signature to final sign; cuts out on the need to manage, as once final signature has been signed, all parties receive a copy
  • Able to add reminders and password protect as you request
  • More customizability on the admin portal side
  • Unable to add users with personal email domains in portal without needing to add DNS record to "own" them
March 11, 2021

Sign with Ease!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use & pace
  • Simplicity to add the signatory lines & participants.
  • Gentle reminders are so nice.
  • Grouping of signatory items is sometimes not intuitive.
  • Need to have easier ways to delete/edit draft agreements.
  • Choice between encrypted & non-encrypted PDF pull-downs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Adding my signature is VERY user friendly. The buttons to edit the document are clear and leave no room for confusion.
  • I love that when I click the "Sign" button my signature appears so I can drag it easily to the signature block on the document.
  • I was unable to keep previous documents I signed when we transitioned to a transaction based account. I don't feel that a ticket being opened is a user friendly approach to any transition. Our archived documents should have just been transferred over seamlessly.
  • There are times when I'm not able to add a signature to a PDF file. I opened a ticket with Adobe, but eventually gave up when the issue couldn't be solved. It hasn't happened since then, but because I am an authorized signatory within my team, I certainly don't want to hold up adding my signature when functionality fails.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The library of documents
  • Shared Libraries among users
  • Easy set up of forms to be filled and signed.
  • Documents only stay in the system for 30 days
  • Having issues setting up other account users
  • Removing old items in the library.
  • Wish we could have admin type users - they don't make changes but just send out docs for signature
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Adobe Sign is pretty intuitive. I was trained only on the minimal basics, but through use I've discovered additional features and ways to better utilize [it] for our purposes. We've since expanded to other departments in the organization and were able to easily find solutions to their needs. The user guides are clear and immensely helpful.
  • It is easy to set up groups and users as an admin and customize to their needs. Adobe Sign allows for easy self-service.
  • Automatic sizing is good when ensuring the text does not cut off, but I typically change to a set size or adjust the box so some field won't end up being comically large. I would like the ability to set a default size for all fields while allowing auto size to make it smaller if the text is too long.
  • Maintain the files names when executing multiple documents rather than part 1, part 2, etc. This would save time renaming and other recipient confusion after-the-fact.
  • Allow Digital Signatures on each document when sending multiples. Our Providers can only accept digital signatures (electronic does not suffice). The group needs to send multiple one page documents as a package to be signed. Because of this limit they are not able to utilize Adobe Sign.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Streamline process from creation to delivery.
  • Emails to alert you to where things are in the process (Sent to ….Signed by...).
  • Easier access.
  • Reminders to the sender when it's been a certain period of time and the signatures haven't been obtained.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • In general, it is very user friendly. The interface is clear and navigate.
  • It's very easy to upload new documents and then pick the ones needed for each client.
  • I like the ability to have templates for messages, but customize as needed before each is sent. This makes it very efficient on our end.
  • It would be great if it were easier and faster to create longer forms with more input boxes. I know that isn't the primary focus, but it would let us integrate more.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Moves the document through the process automatically
  • Reduces administrative burden
  • Reduces the elapsed time that it formerly took to have documents fully executed
  • The cc box should be similar to the signer box so you can select users, contacts
  • You should be able to go back to the email to add another signer or cc without losing the process on the document
  • It would be helpful if there was a way to include a cc for only the fully executed document rather than receiving all the emails as the doc moves through the process
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • When there are multiple pages that a signer needs to sign, the issuer doesn't have to put the sign and date field on each page. All you have to do is put it on the first page and there is an option to "repeat on all pages," this is an awesome feature as it saves the issuer so much time.
  • Having the ability to CC another person is wonderful especially when it comes to important/confidential information, you don't have to forward the completed signed document as the person CC'd will automatically receive a copy.
  • The fact that you can add multiple signers to one document is one of the best features.
  • You can easily replace a signer if you have the wrong email address, you don't have to start over and initiate the document again, it is easy to fix.
  • It would be great if there is a way to combine documents into one file. Once documents are uploaded now, they all come back as a single document, but having an all in one file would be better.
  • If there is a way to automatically have the date set to the day that the signer signs so that they don't have to manually click on the date then that would also be helpful, it is one less click for the signer. Many are VPss and CEOs and anything that can be done to reduce their time (even one extra step) would save them time.
January 25, 2021

Adobe Sign Pros and Cons

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • From an Admin side, easy to manage the users.
  • From a user side, easy to navigate
  • I've had one user experience issues after they had signed up for a trial, then attempt to use their company profile. Both were tied to the same email. Adobe Sign didn't recognize the licensed product.
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