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Adobe Acrobat Sign

Adobe Acrobat Sign

Overview

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…

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Recent Reviews

Huge Time Saver!

8 out of 10
January 16, 2024
Incentivized
We use it for both employee and client electronic signatures. We primarily have a work from home workforce so being able to obtain …
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Save paper and Time

7 out of 10
January 12, 2024
Incentivized
We use it so we can do everything digital now. Instead of having to print out a copy, sign, and the send an email with the signed scanned …
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Adobe Sign - Edu

9 out of 10
September 18, 2023
Incentivized
We use Adobe Sign across several departments. It allows us to gather permission forms from parents, as well as distribute docs that need …
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Love Adobe Sign!

9 out of 10
September 09, 2023
Incentivized
I use it for just about everything - Adobe Acrobat makes signing and executing contracts extremely easy so that is what we use it for a …
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eSignature made easy

8 out of 10
September 07, 2023
Incentivized
Using it for e-Signing different documents both internally and externally. It makes the signature process easy to get the signature done …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Acrobat Standard DC for teams

$14.99

Cloud
per month license

Acrobat Pro DC with advanced e-sign

$16.99

Cloud
per month license

Acrobat Sign Solutions

Call 800-685-4192 for pricing

Cloud

Entry-level set up fee?

  • $34.99 license per month
    Optional
For the latest information on pricing, visithttps://www.adobe.com/sign/pricing/plan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Adobe Acrobat Sign?

Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.

As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.

Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.

The vendor's value proposition for Acrobat Sign:

· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world

· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps

· 80+ integrations with key business apps

· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business

· Transparent, all-inclusive pricing – no hidden fees or extra charges

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Adobe Acrobat Sign Video

A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.

Adobe Acrobat Sign Competitors

Adobe Acrobat Sign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAndorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City
Supported LanguagesUS English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish

Adobe Acrobat Sign Downloadables

Frequently Asked Questions

DocuSign, Dropbox Sign, and PandaDoc are common alternatives for Adobe Acrobat Sign.

Reviewers rate Availability and Performance and Configurability highest, with a score of 9.

The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).

Adobe Acrobat Sign Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(526)

Attribute Ratings

Reviews

(76-100 of 227)
Companies can't remove reviews or game the system. Here's why
Cindy Moore | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • It allows a customer or client to sign documents over the computer rather than in person.
  • Easy to find documents that have been signed.
  • I cannot print out a document that has been signed or [one] that I sign unless I have Adobe for converting to PDF.
  • The ability to print a document from a mobile phone would be great.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Once you have a template set up, repeated use is easy.
  • [It is] dependable and accurate.
  • [The] security and trust [are] excellent.
  • It doesn't play well with Salesforce.
  • [The] cost is higher than some alternatives.
  • [It] can be complex to configure.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Its use on mobile devices is beneficial.
  • [It has a good] price.
  • [It has good] usability.
  • [A] color scheme modification feature would be nice.
  • [I would like] greater compatibility with other programs.
  • [I would appreciate] broader backwards compatibility.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Setting up and managing templates is reasonably easy.
  • Reminders and status updates happen automatically and sleekly.
  • The brand name gives confidence in the security of the system.
  • [The] log-in [page could use improvement because] unless you have saved the exact URL, it is very hard to find your way to it.
  • Support [could use improvement]. There is little to no support available. If you click on "chat" from [Adobe] Sign, you are taken to a service that doesn't provide help on [Adobe] Sign. Trying to get help takes a VERY long time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Notifying when a contract goes out for signature
  • Ease of downloading signed document
  • Ease of routing for approvals
  • Improve ease of rerouting if the approval chain changes
  • Improve visibility of who is cc'd when a contract goes out for signature
  • Recommend cc'ing any external parties (maybe with AI?)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integration into Office 365 with Microsoft Flow [(currently named Power Automate)]
  • Simple to use interface and navigation
  • Integration with SharePoint
  • Customer Support
  • Pricing
  • Documentation concerning integration into third-party services, like Office 365
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It does the most important things well - easily lets you send out a document to be signed.
  • It easily allows you to sign the document. This is the most important area as prospects shouldn't have to scramble to find how to sign your contract.
  • Setting up the fields that need to be signed could be a bit easier. Honestly, for me, I was fine, but for others who aren't as tech-savvy, they would get annoyed at inserting the proper signing instructions next to each place to be signed.
  • [I] would like it to be easier to set up who's email the signed copies go to after signature. Sometimes, I might not have sent the contract out, my manager has, and to include my email on there for someone who should receive a signed copy is not easy to set up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Supports collecting signatures in a specific order. This was a priority for us.
  • Allows for executed documents to be sent to both sender, signees and other interested parties.
  • Huge time saver! By electronically capturing signatures, turnaround for executing documents has decreased by several days.
  • 3 free signature requests per month are available through Adobe Reader (free software), but not through Adobe Acrobat Pro (paid version). As Acrobat is my default PDF software, it was highly inconvenient to access PDFs through Reader when I was initially testing Adobe Sign. Would recommend making the 3 free requests available through Acrobat Pro as well.
  • Analyzing fields for signatures, signature dates, etc. I do think this has actually improved recently, but there's always room for improvement.
  • Allow recipients of executed documents to be BCCed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integrated callback to user to validate identity feature was a selling point for us when selecting system around two years ago. It solved the issue of how you know the person logged in to sign is actually the correct person. The callback/code feature solved that for us.
  • Would like more onscreen pop-up help prompts to help process along. Sometimes signing a document is a bit confusing for new users
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Adding signature, name, and date, etc are organized in a very intuitive way. It's very easy to prepare a document.
  • The provisioning to add data fields and options such as radio buttons, drop-down, etc is very useful for the healthcare industry as the regulatory documents more often need these provisions.
  • Tracking the document to understand the current status / with whom the document is pending, as well as sending follow-up requests is another useful feature that's well done.
  • "Waiting for You" documents, when they are stale or no longer valid, there should be an option to reject or cancel it
  • When sending a document for signature, the tool should by default ask for the signature fields. Currently, there is a tiny check box "Preview and add signature fields"- and one needs to check it. It's sometimes easy to miss this checkbox. If the purpose is to "request signature", not sure why this additional step of checking the box is needed.
  • When attaching a file from a computer, or converting the document, Adobe Sign often takes a while (sometimes more than 10 seconds) to pop up the file explorer window. Tool performance (speed of upload) has some room for improvement.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Adobe Sign has improved greatly in the last few years and has closed the gap considerably between itself and DocuSign.
  • While not as polished as DocuSign, it is still a slick experience overall, especially with recent improvements/simplification to UI.
  • Adobe Sign would benefit greatly from features beyond document editing. True document generation would go a long way to being more competitive in the marketplace
  • Additionally, the overall polish and ease of use when compared to DocuSign is not quite there. DocuSign just feels snappier and has less clicks overall.
  • Lastly, I think the software is quite expensive for what it is, and some of the thresholds you need to hit in terms of user base size + signed docs/month are unrealistic and unfeasible, depending on the size of your business.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy for families to use.
  • Documents scanned with phone are good quality.
  • Mobile completion important.
  • Collect the email first, to ensure family responds before they enter personal information.
  • Move the cookie banner so that it doesn't block the final step of the process (number one glitch for families).
  • Allow configuration of file size.
Shanna Baty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It auto-fills client information into legal documents.
  • Clients only sign one time and signature is applied to all pages.
  • There is an electronic trail with dates documents are sent, received, and returned.
  • The home screen could be more simplified.
  • It seems like there are too many options for how to send the documents.
  • It's easier search tool to find documents that have already been sent or received.
David Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Once everything is setup correctly, performs reliably.
  • eSign process in document is intuitive and user friendly.
  • There are many global configuration options and settings that can be used to enforce specific workflows or company policies.
  • Excellent audit trail on signature request and activities that occurred for it.
  • Integration with Salesforce is overly complex.
  • Account user managements is all manual and cannot automate via integrations.
  • UI for Adobe pages in Salesforce looks a bit dated and busy.
  • Account maintenance can be a headache because once Adobe has an email address in their system, it cannot be used in any other account.
  • Certain account status restricts the administrator from managing the account.
  • Reporting is very limited to basic information about Adobe Sign transactions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The area where you manage the documents out for signature is very user friendly and helpful.
  • It is very intuitive, I never needed training on it but was just able to figure it out.
  • If you go back to where you input the email it clears everything out - would like for the information to still be there if I am just updating one part.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Fairly robust form creator.
  • Simplistic approach to sending docs.
  • Easy to track documents that are out for signature.
  • Would like to be able to add dropdown boxes in designing forms.
  • More flexibility to go back and edit forms and packets of forms to add more forms and names before sending a packet out... after preview would like to be able to go back and continue to edit before sending docs for signature.
  • Would like to have folders in the manage area in order to file older docs that are completed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Signing is easy-peasy; a bit of a double-edged sword.
  • Ensures all appropriate unit, department, and divisional heads are in the loop automatically.
  • Saves a ton of time that usually gets wasted on interoffice mail, couriers, and physical inboxes that often make it easy for individual documents to get lost.
  • Form generation is a bit obscure; easy to accidentally send a blank form.
  • Could use field-by-field validation.
  • Difficult to cancel a form that needs to be recalled due to errors, especially once the signature process begins.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use in getting documents signed; very user friendly.
  • The ability to send documents to more than one signatory at a time and that they can be signed in the order you enter the signatories.
  • The fact that our clients can easily sign from wherever they are and also get copies of the documents they've just signed.
  • Easier management of documents that have already been signed.
  • The ability to delete drafts instead of just hiding them.
  • The ability to see more than 30 days' of documents awaiting signature.
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