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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.8
    68%
  • Document Management (275)
    6.6
    66%
  • Team Collaboration (292)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Microsoft Project?

Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.5
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.4
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(1-25 of 157)
Companies can't remove reviews or game the system. Here's why
Rob Gokee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I subcontract for a large corporation that utilizes Adobe Workfront for all of it's projects. Having never used it before, I was surprised at how easy I was able to jump into it (I have previous experience with Microsoft Office, which helped). The UI is clean and well-organized, and being able to keep everyone I report to up-to-date is vital, and easy to achieve with Adobe Workfront.
  • Project management
  • Keeping employees accountable for deadlines
  • Keeping the whole team in the loop with updates in real time
  • It's a very large program - which is a good thing for a large corporation with hundreds of ongoing projects, but can be daunting if you're not used to it
  • Although it's scalable, It could be a bit more user-friendly for small business owners
  • It's expensive - and rightfully so - but for a small biz to incorporate it's definitely an investment
I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Adobe] Workfront application has been used by our Business Development functional area to streamline their new opportunities that the current employees have to audit, follow up on, and then file according to the priority. Each case is treated as a mini project in itself and so requires task management, task assignment, status updates as well as [the] attachment of documentation to be reviewed by senior management.
  • Easy to use
  • Ability to create notes/write comments
  • Ability to add the predecessor link in tasks
  • Ability to add screenshots in the comment section
  • Modern UI - it can use a little improvement there
  • Automation of similar tasks
A lot of the projects or business development projects/accounts that we process are mini-projects in itself, however, there are a few similarities in some projects related to the improvements required or the type of technology needed. So the idea of creating templates was something that we missed in other applications. Workfront is great for managing tasks according to the category of templates we have used in the past. It keeps our employees' life easy and super easy to onboard new team members where we can show them the previous projects.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Workfront is used in my department for most web, creative, and cross-team projects. It makes keeping track of work, project status, and next steps easy. It also lets us set up workflows or processes for different projects, so we don't re-invent the wheel each time - we can just do the same system that worked before.
  • Organizing everyone's work
  • Adding visibility to everyone's work
  • Supporting robust customizations
  • Having tasks/projects without a due date (if it is in a backlog or prioritization queue).
  • Navigating can be a little complicated - it is robust, but sometimes a bit of navigating to get to the right area.
In my experience, Workfront is a really robust and useful tool. It is not my personal favorite because it did not support tasks/projects that did not have a date associated with them, and it required a bit of navigation work to get around. That being said, it is a good tool. It does great at keeping projects organized, keeping team members on track and collaborating, commenting on tasks or work (ie. images/designs).
Patrick Stephens | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
This is for a consulting position I held - the school had anywhere between 20 to 40 things going at once, projects like enrichment, after school, internal projects for marketing, etc... so this program was reviewed to keep track of them, have visibility and keep an eye on projects that might have normally fallen by the wayside.
  • Tracking (in that you don't easily lose track of projects).
  • Cross department friendly (it can be used by anyone who needs a role in the project).
  • Project management (with visibility, employees were less likely to let the project slip away).
  • Conversations, communications, aren't handled very well in the program.
You need to, first, actually have a need for a project management system. If you are doing well with a spreadsheet, then you don't need to spend money on this. It has a LOT of functionality, but you need to have established the need before throwing something like this at your business. A team of two people isn't going to need this. A team that crosses departments which could be between 10 and 50 people would use this very well. I could go on about the features, which are essentially the same as most any project management software these days, but the bottom line is - you need to have the need first to make this work well for you. Otherwise, you are spending money on a tool that will be used by half of the people on the team, and eventually it will become a project that needs managing itself!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Workfront is utilized by the marketing, communications and events team at BJC HealthCare. As many of our projects involve multiple users (now all remote workers), it's a way for everyone to communicate and update everyone on the progress, and also to share resources and documents as the project moves forward. It also lets people know when the project is complete, or what roadblocks there might be.
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
  • Notifications - at times it is difficult to receive updates from team members unless you log in.
  • Cumbersome - at least at BJC HealthCare, there's a lot of steps to get things logged.
  • Archive system - you have to set up a whole other folder or archive to put projects that are closed out.
A specific example is Heart Month at BJC HealthCare. There were marketing materials, media stories, patient testimonials and events. Using Workfront allowed everyone to keep the list of projects straight. Team members could log their specific projects and provide updates, and tag specific colleagues who might want to utilize their materials or at least be "in the know" about the project.

Less appropriate - a specific media story. This is a bulk of my work. Oftentimes media stories pop up quickly and are resolved quickly - and stopping to track in Workfront is a cumbersome task, especially when other colleagues will not be involved. However, it has proved to be useful in tracking for the media relations team specifically.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Workfront across different departments and teams to automate our workflows, simplify digital asset management and be in control of all our work. Workfront has been an important tool in our remote work since the onset of the COVID 19 pandemic. It has facilitated communication and collaboration among teams with the valuable features it offers. Our IT professionals have received great benefits from using features like keep track of bugs, milestones, status, product road mapping, and issue management. On a single platform, we can have projects delivered in a timely manner and quality work delivered which leaves our customers satisfied.
  • The powerful communication tools ensures that all team members working remotely are always up to date and everyone on the same page
  • Gantt chart is flexible to adjust to changes made on projects and ensures it is easy to track the progress of the team members.
  • The robust automation tools has reduced our team members workload and saves time for everyone.
  • The user interface is not easy to navigate.
  • The software has a learning curve.
  • It is costly for small organizations.
Workfront is well suited for remote workers with tons of features that are important for them to collaborate and communicate efficiently. The mobile app can also facilitate the work of remote workers by assisting them to work from any location.It is also ideal for medium to large enterprises since it manages the complexity of projects in an easy way.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workfront allows our teams to manage projects and process work requests. Nearly everyone in the company, across departments, uses it. Workfront allows management to track time allocations and helps staff members manage their individual workloads. I'm not sure what we would do without a tool of this kind at this point.
  • Easy-to-use interface, especially for tracking time and project tasks
  • Customizable admin settings
  • Extensive dashboards/reporting
  • Probably not a good fit for small teams/companies--best if managed by a dedicated administrator.
  • Tracking projects by the minute feels too granular at times.
  • Would love to see an integration with Marketo campaigns and calendar.
I've only used Workfront as part of an enterprise team. It offers the features and controls that we need, and as a non-admin user, I've found it to be very friendly and flexible. That said, our company has invested significant resources into implementing and maintaining our instance. Other solutions (cheaper, simpler) would likely suit smaller companies better.
Dominik Ras | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Many employees have created [a need for] more dynamic management. [With Workfront] good decisions are made because everything is in optimal control of tasks and projects, improving workflows and generating readable and well-structured reports.
  • I have a lot of vision with Workfront; I analyze projects better and better until I find the maximum point of understanding projects.
  • It's been exciting to develop situations that require follow-up of activities in more rigorous processes.
  • The interface is very comfortable and very useful.
  • I do not use it to perform a continuous search because it does not yield the best results.
  • To be able to handle all its tools, there is a specific learning curve.
There are more than enough reasons to accept it as an essential software for the different subsystems of the companies. It has obtained the result that is needed. It works excellent and has been the best program we have had to manage generally.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Workfront as part of a client's project management system. They tracked and managed all digital projects (everything from email to website to social) and used it as a hub for collaboration and centralization between their business and all partner agencies involved. It was a good tool from this perspective because it allowed all partners involved in a particular project to stay up to date on project status, documents, timelines, etc. It served not only as a repository for all project documents but also a forum to discuss project milestones, dependencies, and updates. The centralization between companies and resources was great at mitigating siloed workflows, out of the loop team members, and disorganized project management.
  • Centralization of project resources, such as documents, timelines, discussions
  • Easy-to-learn and navigable UI
  • Email notifications of published updates from other users
  • Notifications generated by members of your own organization don't send an email notification
  • Access has to be granted on a project and document level
  • Once a thread is started, you can't un-cc a member if the thread is no longer relevant to them
Workfront is well suited for companies that employ multiple agency partners who all work on a singular initiative, such as search agencies, creative agencies, and dev agencies would work on a website. As a platform to be used within a single organization, there may be a better, more appropriate project management tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used across the whole organization. It helps us to keep our many projects on task, and for everyone involved in specific projects to see where they stand and the project stands as a whole. It is useful for communicating with coworkers in my department and outside my department.
  • Organization
  • Communication
  • Consolidation
  • Initially I was confused concerning work orders and projects being different things.
  • Logging tasks and progress could be clearer.
Workfront is very useful with team projects with multiple people doing multiple tasks. You can, at a glance, get a good idea of where the project stands. It is also easy to communicate with team members and get on the same page about tasks. It wouldn't be as useful for personal projects.
Katrina Modica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used to track employee time on projects as well as analyze the burn on each project. We use the raw data export to manipulate into a table and mapped excel spreadsheet to present to the internal client team and higher management.
  • Export employee time.
  • Tracking time sheets.
  • Managing tasks and projects in your queue.
  • Unless otherwise put, the employee rate can come up as zero.
  • People can still post time unless the other program Workfront is synced to is used to close the project/task.
It's very practical and easy to use. It functions as a great tool to do reporting and manage employee time. It is a bit of a task when doing your own timesheets and getting the proper approval for time off. It has to go through a chain in order for the project to code the time off becomes available. Data is easy to understand and read.
Casey Gold | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Workfront was used as a project management routing system and to own the digital project management experience for the agency. The platform allowed for remote teams to work together to complete projects on time and on budget. Workfront was used to collect team feedback as assigned by the Project Manager to keep projects moving through the agency. Project Managers would create timelines within the system.
  • Ability for teams to work remotely and still collaborate on feedback
  • Integrations with different systems like Proof HQ and Slack
  • Timeline creation and flexibility to communicate project steps with appropriate people in the way they want to receive notifications
  • If agencies do not follow its' intended use, the platform can be overkill in features and complicated to use
  • There are too many options for notifications to users and many of them do not fall into the "just right" category
  • If Project Managers are not using the system as intended, run/timing reports are not accurate and makes it challenging to go back and make updates for the team and run reports for leadership.
Workfront is great when setting up a new project with being able to input a lot of pieces of information to get accurate timing and costs by project and to automate the step-by-step of each project. The challenge really comes in with PMs that need to manually update each step with the correct information because as users, we cannot be beholden to accounting for own time within the system and so project timelines can derail quickly due to the need to manually make adjustments. Because [Workfront] has a lot of integrations with other systems, there are a lot of one way notification pushes, but there are not system updates that seem to flow back into the platform for the system to account for and must be manually noted.
Pricillar Nyokabi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
There's a lot I love about Workfront. As someone who works on the creative services side of the business, Workfront allows for an orderly intake process using its custom forms (a questionnaire) that allows the project manager to identify the exact asks that are being made. Workfront allows us to easily flip requests into full blown projects, using its task feature to assign each user their own role in the larger project. From a creative perspective, I can use agile project management and set tasks to happen concurrently, or waterfall project management and customize tasks so that one task cannot be started until the previous task is complete. Overall, Workfront offers a really clear process that creates the accountability throughout my team's creative process.
  • It's easy to stay up to speed with and make changes based on system changes and your organization changing.
  • The support team is very nice and professional.
  • Setting up can be time consuming if you don't already have a process in place.
  • Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
This software works great to track your KPI's and to update and monitor your progress on any assignments that are assigned to your and projects you are working on. For simple to-dos and assignments and tasks, etc. it's really effective with a pick list of choices to choose from to update the status, upload files, log hours work, comment, etc. and inform business stakeholders requesting on the progress of a given workfront request it is less appropriate when it comes too it being complex at first, especially if you don't have any training. Like anything newly learned, it takes time and if you're not experienced with project management software you may find yourself in a bit of frustration using it.
Alexander Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used as a project management suite, aiding our project members to work in an agile way effectively. The tool my team and I use most frequently is the issue tracking, which is invaluable as a developer.
  • Ease of use, nice layout, and good colours.
  • Most features needed are out of the box, little need for an external solution for project management.
  • Graphical representations can be automatically produced from data rather than manually configuring them.
  • Other project management tools, though they may be limited, offer excellent solutions for free.
  • Workfront benefits from large teams, rather than smaller more intimate teams.
  • Not the easiest to pick up for brand new users compared to simpler competitors.
Workfont is well suited for large teams, especially those working across departments. If you have a large consulting team with functional and technical staff, it's a great place to manage all of the staff under one roof.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is being used to manage marketing project requests and execution. It seems to address the problem of needing a collaborative space to execute on marketing deliverables.
  • Workfront is great at task management and project timeline planning. It has the capability of having different layouts and views for different users.
  • The reporting capabilities of Workfront are incredible. The system presents data in an easy to understand format.
  • The overall setup and configuration is more confusing than it should be. Once it is set up, it seems to work well, but setting up the system and ensuring that everything is connected is harder than it should be.
  • The focus on individual projects instead of overall campaigns is a drawback. Requests are linked to individual projects. This makes it hard to link requests to multiple projects that could be part of an overall campaign request.
  • The overall look and feel of the program is becoming a little dated compared to competitor programs.
I would certainly recommend Workfront for project management solutions. It is easy to create tasks and manage documents and approvals within the program. However, I think the overall user experience of the system could be improved. It seems to be getting dated and the configuration and management of the program can be very messy and complicated from the back-end.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We heavily use Workfront as a project management tool for our Biz-Ops department. It's very easy to use, and the reporting allows you to get in-depth on what is the current status is for each product. We use it to proof our projects and manage our resources/workflows. This software has been vital to keeping our biz-ops employees on track.
  • The reporting is very robust and easy to use. You can literally report on anything you can think of.
  • iT Creates transparency for all of our employees and how they are doing on their projects.
  • Allows you to track activities in real-time.
  • There can be a steep learning curve, as this software has so much to offer.
  • There's no integration with Gmail.
  • It takes a while to set up the integration and to get all the features set up correctly.
It's well suited for businesses trying to create uniformity for projects, especially medium to large size companies. It works very well for team collaboration and keeping employees on task. It might not be the best software for small businesses or small teams. This software can be expensive, making it not a viable solution for businesses that are on a budget.
August 09, 2019

Almost a perfect tool!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used within a couple departments, but we are looking to expand to other ones. It helps us with initiating projects. We get more details on the PRFs for new projects. Its transparency allows a better view of the project and its status. It also allows to see any comments, or approvals where teams can communicate with one another. HQ proof is also useful as all comments are incorporated in one document, so they can be analyzed by the reviewer.
  • Transparency: approve/ reject buttons with comments visible to everyone on the project. Proof HQ. Status updates visible to everyone.
  • Notifications.
  • Flexibility. Allows to adjust settings, views and how projects are run
  • Easy on the eye! User friendly
  • Fast. Hardly any freezing.
  • Implements project management ideas. This allows for better project tracking and managing
  • Date adjustments. When one task is completed earlier, the dates could adjust from when it was approved taking in the amount of days per task.
  • Notifying the project owner when documents are uploaded
  • Overall cons are small but would make the work easier and initiate a faster response.
It works great for smaller to medium projects. I am not sure how it would be on more complex projects, but I am sure it could be adjusted.
It works well for projects which have documents to be reviewed. It is great for following the progress of the project. I am sure for a tool to track teams and internal project stakeholders it works well! It manages all the approvals, tracks the work, and allows for communication. I am not sure how WF would behave if there were more stakeholders involved, like procurement and client facing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workfront is used in this organization to facilitate different working projects. It is the main tool of recording and coordinating all the projects in progress and posting updates in regard to timelines. We all trust in the efficiency of this software as far as coordinating project team members are concerned to enable us to meet project deadlines. Through its tracking features, accountability for all requests and transparency of all the tasks has been realized.
  • With Workfront, its very easy to come up with templates from the previous projects incase they are related
  • Projects can be easily set up with everything on the same page without rushing back and forth for different sections
  • It has been developed in a way that understanding project visuals, assigned people and due dates is easy and straightforward
  • Workfront does not have a native Digital Asset Management features which should have been integrated to make the software more attractive and improve its usability
  • Some of the very useful visuals of Workfront have been buried in its navigation which makes it hard for new users to use it
  • The software tends to send too many emails which may get ones mail account flooded
Honestly speaking, Workfront is a well suited project management tool because it has been developed in a way that the user doesn’t have to have a six-sigma black belt in managing projects. However, the software is less suited for complex projects because its bug tracking features are sophisticated to handle such projects.
Jen Aguirre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Sierra Nevada Brewing Co. is a craft brewery with a large portfolio. Our Workfront use started in the Graphics department to manage incoming graphics requests, and has started to catch on across other departments (such as Legal and Supply Chain) in order to keep each other well-communicated on high-level projects. It eliminates the "off the record" background chatter and consolidates all of the information we need into one centralized place.
  • Helps organize projects and workflow.
  • Templates save time and error.
  • Seamless communication across the board.
  • Provides accountability.
  • It is difficult and time-consuming to learn the interface, and is therefore difficult to get people on board. Employees often miss projects because of the complexity of "Workfront Home," so we use Legacy. It would be nice to be on the most up-to-date version of the interface, and I really want to see the New Workfront Experience. However, we have had no info about this launch since LEAP.
  • The DAM is slow and clunky. I have been told that Workfront Library is where Workfront's focus is now driven, but there is concern about whether it has a lot of the same functionality as the DAM. For example, dynamic templates are necessary to what we do for our sales team. It may also be expensive to transition.
  • The overarching concept of Workfront is daunting and hard to sell to other departments.
I absolutely want all of my colleagues to be on Workfront, especially those within my organization. I am willing to get as many people on board as possible, because all it does is make my job easier if I'm not tracking down answers and info via email.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize the device to deal with all site advancement ventures (undertakings, assignments, plan, LOE, execution announcing, group the board, and so on). It helps with time logging, Agile burndown, Kanban, worker following, and charging-- practically every part of our business. Likewise, all correspondence for the undertaking lives in a single spot for everybody on the venture, so you don't need to be stressed over dropping or being unaware of present circumstances by means of messages, like previously. Client reception has been gratitude for the extraordinary training camp preparing me as a framework administrator. Workfront gives you a chance to turn into an SME and become more acquainted with the framework effectively, without continually evolving it or giving straightforward changes that don't intrude on your everyday work.
  • We are utilizing four unique stages in our organization to deal with the admission, arranging, and execution of undertakings (ServiceNow, exceed expectations, Smartsheet and Microsoft Project). Getting down to 1 single stage has been a lifeline for the groups that I am on for my organization.
  • We had the option to prepare our submitter on one framework, fabricated our very own work processes, and afterward convoluted and prepared our PM's on a similar framework. One Pro I adore is that we can make changes and upgrades at the drop of a hat (well, with the preparing of time), versus ServiceNow, where it took us 2-3 minutes to just change a field name
  • Additionally, we appreciate the time and consideration that Workfront has given to my organization. They listen well and issue fathom close with us, not only for us.
  • I truly like the authoritative components, but building layouts takes a ton of time. However, once they're fabricated, it makes it simple for mass altering and changing over solicitations into undertakings.
  • When it was first actualized, the organization wasn't ready outside of the Marketing division. In the wake of going to Admin Boot Camp, I made a staff preparing system and now client appropriation is a lot higher. I particularly love the inheritance of ventures.
  • You can allude to earlier years for repeating occasions/ventures. The help group is exceptionally decent and proficient. Of late, the group has offered calls in the wake of submitting tickets, which I incredibly value. It makes it much more clear on the two closures. Likewise love that all archives, refreshes, and so on live in one spot and not in many disconnected messages.
Workfront has the capacity to alter the product to fit inside your business tasks. It is anything but one-size fits all where you need to change your organization's tasks to fit inside its capabilities, like with other PM programming. As for the revealing usefulness, and the capacity to construct custom reports-- once you figure out how to utilize it and become acquainted with the complexities, textmode is AMAZING! It enables you to fabricate custom reports, formats, fields, estimations, and so on, to address the issues of your business. The help group is incredible! Having a devoted help contact with standing week by week 30-minute gatherings has been useful. Furthermore, the "counseling hours" are convenient when there are things that myself or other framework specialists inside my organization can't make sense of, on the grounds that they can utilize their insight and skill to get us what we need.
Shriya Narula | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In my prior consulting job, we used Workfront internally and externally. Externally it was useful loading up a project plan and the dashboard functionality was helpful for conducting status report meetings. The problems we had with it was that it was difficult to hide other clients' dashboards which is a huge security risk. Also adding tasks and the indentation was not very user-friendly.
  • Loading up a project plan.
  • Custom dashboard.
  • Assigning tasks to users.
  • Changing due dates in bulk was tedious on a project plan.
  • Folder structuring or accessing a document easily.
  • Creating custom forms was not very intuitive.
Workfront works well if everyone is committed to it and willing to go through the learning curve. It works well for smaller projects and a project which has set due dates for each task. It is well-suited to for having a set of guidelines to clearly differentiate between a task or an action item. I really liked the dashboards that we created using Workfront but it definitely took a lot of learning to figure out how to make those custom forms and set who can see them. Also for the consulting use case, keeping in mind that we have several clients, having different dashboards was also difficult.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workfront is currently being used as our primary project management software, mainly by our Client Success, Client Operations, and Creative teams for client projects. It allows us to house all client and internal projects under one roof and provides consistency across those projects by allowing us to create and use templates. We will be implementing financial data and tracking in Workfront this year to be able to accurately measure project success.
  • Templates - allowing us to create and use templates keeps projects and timelines consistent
  • My Work - having a clearly laid out work area detailing what's ready, what's coming up, and what's overdue helps keep our teams on track
  • Reports - being able to pull reports based on almost any data point allows for easy data collection and analysis
  • Easier standard reporting and built-in executive dashboards would be helpful so you don't have to pretend to know how to edit in text mode
  • Modification of in-app notifications would be helpful
Workfront is great if you have any type of project management going on in your business. It's especially great for projects that need to be kept within scope. It is not as helpful for projects that don't have timelines (you need to put in dates for everything, adjust when overdue, etc when you're not sure when it will actually get done), but it still helps keep track of tasks.
Stephen Jonas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Workfront (WF) to track our Communications projects from submission, to approvals, to delivery. We are currently in the process of building out a second instance of Workfront for another business area, and will eventually build out a process for our web agile teams. Workfront allows our customers to have insights into their projects, creating transparency and accountability for both the writers, designers, account managers, and customers.
  • Approval process.
  • Reporting.
  • Project insights.
  • Allows better customization of the users home page.
  • The ability to review proofs with no comments, as it gets messy when there are many comments.
  • In reporting or views the ability to easily add fields without the use of TextMode.
For what we do-- project management, tracking, approvals, and reporting-- it's a great fit. Customers love the dashboards and appreciate the dashboards when they realize they provide deeper insights. It provides accountability; when tasks are late, management is automatically notified (it was set up for Admins to notify when a task is 1 day late, and Execs when it's 2 days late).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workfront as our single source of record for Marketing Initiatives. This includes any and all Sales and Marketing Collateral related to print, digital, web, email, and events. We have partnered with our legal and compliance teams and integrated our workflows to include their review processes. This tool is a great way to promote visibility across an organization. Having one source of record ensures that we don't miss a beat, whether an employee is out on leave or a project is put on hold and brought back to life, we can stop and pick up right where we left off.
  • Source of record for all work.
  • Great for communication and collaboration.
  • Document Repository.
  • There are a few gaps in reporting functionality.
  • Some of the views and terminology are confusing.
  • I don't have three bad things to say...
Workfront is a great tool for communicating, collaborating, and documenting work. We did have to help our users understand that it is not an automation tool. It won't do your job or your taxes, but it could help you find any details you need to help you do either if they are recorded in Workfront.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Workfront is currently used mainly by our Marketing department as well as by some of the departments in IT. It helps to organize and track projects and tasks as they relate to Marketing and IT deliverables.
  • Workfront is very good at organizing tasks and setting a hierarchy in which dependencies can be shown.
  • Very collaborative and allows cross-functional teams to work together.
  • Highly customized options allow for tailoring the application to our organization's needs.
  • Notifications can use a lot of work, mainly due to the fact that e-mail notifications are not sent out to assigned groups, but only when individuals are assigned to the tasks.
  • Reporting can be a little bit clunky, it may benefit from an easier to use UI.
  • Once a task is completed, it is hard to relocate that task again for reference. Better history logging and reporting would be beneficial.
Workfront is great for managing tasks which span across multiple cross-functional teams and allows for great document management and some version control. When used in a marketing setting in which creative development tasks are assigned, it easily allows one to upload mock-ups and final assets for approval and to be shifted to the next stage.
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