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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.7
    77%
  • Resource Management (274)
    6.9
    69%
  • Document Management (275)
    6.7
    67%
  • Team Collaboration (292)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.6
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.5
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.7.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(628)

Attribute Ratings

Reviews

(176-200 of 354)
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April 12, 2017

Love Workfront

Kimberly Nixon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Utilizing templates allows our teams to quickly start projects that follow the same project timeline
  • Their Agile processes have been great for our digital teams who found it hard to work through the traditional project management paths.
  • Proofing is great for the amount of content that we have to review.
  • There are some things that could work better in the Agile back log - primarily a place for projects that are on hold, but we still want to see visibility.
  • Information is in several places - which can make some people not know where to look for the right information.
  • The proof exports could be better displayed.
Score 8 out of 10
Vetted Review
Verified User
  • Project Management
  • Reporting
  • Customization based on customer need
  • Training- it's too long
  • Complexity- the tool is extremely robust, which makes it overwhelming
  • Best practices- share what other companies are doing well!
Chris Watson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Very easy task management
  • Great collaborative review and proofing
  • Easy to develop workflow templates and implementation
  • It would have helped to know up front how much project management and system admin time it would require.
April 12, 2017

Workfront Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Initial setup and implementation. We had a research person who came on site to investigate our process and team, and then formulated our workflow for the system. Corey my buildout consultant at the time was phenomenal. They have good people on staff who really want the best for your team.
  • Customer support has been amazing.
  • Community - a worldwide network of users who are open to sharing and collaborating on best practices.
  • There tend to be glitches weekly where there are hangups. As soon as something goes down, as the admin I get an email from workfront and then my inbox fills up with users pointing out the issue. might be good to put the glitch report as a notification system wide.
Score 10 out of 10
Vetted Review
Verified User
  • Gives full visibility into project plans and deliverables.
  • Provides customization so users see only what they need, no more, no less.
  • Has a very strong reporting architecture.
  • Integration with workfront
  • Better chat window, maybe at a project level.
  • More after rollout plans or tips to track user adoption.
Alex Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Workfront does a great job managing the work for each of our employees - it gives us a place to keep all of work in one place, and helps prioritize and schedule the work so we always know what we need to work on next.
  • Collaboration - Workfront allows us to post updates on projects, tasks, and issues, so that everyone is always on the same page and knows what is going well and what is going not-so-well with the different challenges we face daily.
  • Project Management - Workfront gives us a great way to always know the status of our projects - whether a project is behind or ahead of schedule, whether or not a project is below or above budget, and whether or not we have enough resources assigned to a project that we need, we always know what our focus areas are and how we can improve them.
  • My team deals with over 6000 projects split between a small team of 10 people. This is the nature of our implementation.
  • Because of this, we struggle with "information overload" - any one of our technicians may have a few thousand tasks assigned to them at any one time. We always know what we need to do next thanks to the great work management tool - but we suffer from "alert fatigue."
  • For instance, if we create a new project, the technicians on the project may receive over 200 notifications - each notification letting them know that they have a new task assigned to them.
Jenna Horton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Great proofing tool.
  • Fairly easy set up and implementation team was great with assisting this process.
  • Keeping communication in one central location and not locked in individuals email accounts.
  • Easier to use Resource management tool - I believe this functionality is coming soon.
  • Outlook integration with the calendar tool.
Score 8 out of 10
Vetted Review
Verified User
  • Great for managing tasks.
  • Great for tracking and monitoring work.
  • Really like the user experience.
  • Integrations are not built in.
  • Financial piece is lacking. Need to be able to do real baselines of scope, cost, and schedule.
  • Need to be able to do budget approvals and lock down approved numbers.
April 11, 2017

Workfront Is Awesome

Ray Cody Hart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Manages tasks and timelines
  • Allows for proofing all in one tool
  • Everything for your project can be done within one tool
  • Implementation process could be made easier
April 11, 2017

We love Workfront

Layne Boss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Customer Service is fantastic
  • Always enhancing the program
  • Great networking among other Workfront users
  • Easier to implement bigger pieces of WorkFront post launch such as capacity/resource management or diving into agile. Adding a large piece like this many years later is a little tougher, doable, but a little challenging to get a new big piece introduced.
Molly Waddell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We appreciate the automated workflows and the ability to run sequential workflows on rush projects.
  • The clients appreciate having more visibility into their project and approvals of their collateral.
  • The reports save my boss so much time and validate to her boss that the system is worth it.
  • The updates tab could be a little more intuitive, but they are currently in the process of fixing this.
  • The view for clients could be simpler, or best ways to use it for clients should be communicated better. They don't care about all of the layers.
Tamika Roberts | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The ability to build custom forms which are tailored to specific projects
  • The ability to generate reports quickly
  • The ease of the product
  • The ability to allow for dynamic reporting
  • The levels of administrative access to not bottle neck the process for programs
  • The ability to have user friendly API assistance
  • We do not have the ability to hard code items and use historical views - be able to track the change and once the field is changed it does not adjust all the data in the system with the new material (budget)
April 11, 2017

WF- love it!

Score 10 out of 10
Vetted Review
Verified User
  • Project planning
  • Resource planning
  • Reporting
  • Queue setup
  • UI design
  • Customizing the "my work" page
Norbert Birman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Workfront helps standardize the design process for our design teams so that the same process is being repeated for all projects. This helps reduce confusion and design timelines.
  • All communication regarding projects is now done in Workfront instead of email. This gives visibility to current and historical projects to all design team members.
  • Would like to see more easily customizable reports in Workfront. The current reporting features are able to produce needed reports but sometimes multiple hoops need to be jumped through to get exactly what is needed.
  • workfront offers many notification options but there are very few customizations that can be done to them. Would like to be able to build my own custom notification rules.
  • Workfront would benefit greatly from triggered actions based on workflow rules to help with more robust automation.
April 11, 2017

Great product

Danny Thankachan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Organizes projects in one central location making it available to all customers across our enterprise
  • Helps streamline and prioritize our projects
  • Helps track resources and plan resource utilization through reporting
  • Detailed customizable reporting
  • Need more agile capabilities
  • Ability to do code reviews for developers
March 17, 2017

Workfront Review

Brad Hunter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We have been able to automate a project Intake process to better prioritize projects.
  • With better understanding of actual time spent on different stages, we are better able to determine our capacity and manage resources better.
  • Capacity planning and strategic resource planning could be improved.
  • Integration with time keeping and HR systems would help to reduce duplicative entry for PTO.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Ticket visibility and knowing what tickets are "on your plate", and what the status of them are.
  • Search functionality is simple. Seems to work well.
  • The tool is very extensible and the API works well for simple tasks.
  • Field management can be clunky/difficult at times.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Track a budget in real time.
  • Proof documents in one place where several users will need to review and check work (ProofHQ).
  • Wide array of reports to monitor client projects as a whole, makes our status meetings easy and far more efficient.
  • Manage resources allocations and projects in one place
  • Track hours spent on a project, where are we overburning and on what area of the project
  • There's so much going on, sometimes Workfront can lag when adding project information. Can make it frustrating when we have large projects to add tasks to and organize.
  • No real easy way of adding people globally to all tasks without several steps to get there.
  • Copy/Pasting tasks is not simple, requires several steps rather than a simple CTRL/PASTE.
  • Posting in workfront is not easy if you have a lot to post, it doesn't allow you to use bullet points/make bold etc to highlight key points/dates.
March 07, 2017

Simple

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It allows you to manage your resources well as long as you set the tool up correctly.
  • You can manage documents well.
  • You can charge time to tasks.
  • It is difficult to set up completely.
  • The reporting is not great.
  • Licensing is not cost effective.
March 06, 2017

meh

Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Cloud solutions are nice, easy access.
  • Calendar functionality is buried about 3 clicks deep and in astrange spot (reporting???). It is also slow.
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