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ADP Mobile Solutions

ADP Mobile Solutions

Overview

What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

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Recent Reviews

Payroll Director

10 out of 10
April 20, 2021
Incentivized
We use ADP Mobile Solutions for employees to check their pay statements, tax statements, update their addresses, their direct deposit and …
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Works Well

8 out of 10
April 20, 2021
Incentivized
We use [ADP Mobile Solutions] for payroll and professional development tracking. It helps keep track of who has completed required PD and …
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Awards

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Pricing

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ADP Mobile Solutions

ADP Mobile Solutions

N/A
Unavailable

What is ADP Mobile Solutions?

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is ADP Mobile Solutions?

ADP Mobile Solutions Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of ADP Mobile Solutions are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(91)

Attribute Ratings

Reviews

(1-2 of 2)
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August 14, 2019

ADP Mobile Solutions App Review

Verified User
Manager in Finance and Accounting
Non-Profit Organization Management Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Currently, ADP Mobile Solutions is being used globally in our company for employees to check their direct deposits on payday, leave time balances, pay stubs, taxes, and deductions. We plan in the near future to be upgrading our systems to allow employees to see their schedules, request time off and shift swap with other employees.
Pros and Cons
  • Futuristic look.
  • Intuitive.
  • Mapping out pay stubs, pie chart for gross pay, percentage of taxes, percentage of deductions, etc.
  • More interactive.
  • A chat for help topics. I have personally never been trained on the APP professionally, so I am unable to answer questions if there seems to be something incorrect.
  • More training on the functionality of the app.
Likelihood to Recommend
The app is well suited for on the go access for our employees to see their paystubs and to be able to make better, informed decisions while out and about, living their life. Employees have used this info to make changes to their federal tax withholdings, direct deposit accounts, employee benefit deductions and the like.
ADP Mobile Solutions Feature Ratings
Return on Investment
  • Fewer phone calls to our Payroll Administrators.
  • Helpful to our employees who are on the go.
  • Information at our fingertips.
Usability
7
The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
Support Rating
5
There may have been changes since, but I had called out a seeming glitch over a year ago and the ADP representative was unable to help me that day, hopefully, things have improved. From what I can tell, there is not a customer service team or hotline dedicated specifically to the ADP Mobile Solutions App.
Alternatives Considered
The ADP Enterprise eTIME customer service team is excellent. I hope that ADP gears up their support for the ADP Mobile Solutions app and models it after ADP Enterprise eTIME. They are very professional and knowledgeable whenever my payroll needs to call them for a solution. With a team like that for support, it would knock it out of the park.
Other Software Used
April 24, 2017

Mobile Solutions...An employee's one touch access to their pay data!!!

Yvette Calhoun | TrustRadius Reviewer
Yvette Calhoun
Payroll Administrator
Northwest Exterminating (Consumer Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Right now some people are allowed to use ADP mobile solutions to clock in and out. All employees have access to ADP mobile solutions to view and print their pay statements, W2's, 1095's. They may also request time off and view their benefits.
Pros and Cons
  • I am impressed with the layout of mobile solutions. It is very simple to read and use.
  • I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
  • Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.
  • Since our company would like to use this tool for their techs, it would be nice if there was bar code reader (or something similar) so they tie their time card with our serv suite pest management technology.
  • I would like for the mobile app to give the individual the ability to send in address / phone number changes.
Likelihood to Recommend
I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent.
Return on Investment
  • We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
  • I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
Alternatives Considered
I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
Other Software Used
Easy Tasks
  • Clocking In and Out are easy.
  • Looking at and/or printing a pay statement is super simple.
  • W2 access to print/view when you need it is also super simple.
Usability
9
Because at 52 years old I use this app easily and often.
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