Overview
What is ADP Resource (Discontinued)?
ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.
Payroll is a breeze
ADP Resource Review
Awards
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Pricing
What is ADP Resource (Discontinued)?
ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Rippling?
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…
Product Details
- About
- Tech Details
What is ADP Resource (Discontinued)?
ADP Resource (Discontinued) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(31)Attribute Ratings
Reviews
(1-3 of 3)ADP Resource - A work in progress
Specifically, we use the ADP portal to track PTO, employee timecards, track employees by headcount, chart organizational hierarchy, and to manager overall HR and payroll needs.
- ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
- The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
- The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
- ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
- There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
- During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
- Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
- Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
- Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
Payroll is a breeze
- It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
- I love that I can balance the payroll and send it knowing it is 100% correct.
- I can process payroll as late as 6pm and have it back the next day.
- I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
- Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
- My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
- We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
- The customer service is outstanding. I would not change anything.
- I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Number one is knowledge of human resources of course and processing of the payroll for different states, and any special taxes that need to be applied to the employee record.
The other important factor would be confidentially since this person has access to everyone's information. I am proud to say I do not discuss pay rates or any other information that is confidential. In all the years experience that I have had, I can honestly say I have not discussed any information with any other person outside of their manager, president of the company or the controller.
Keeping records up to date.
- Records can be changed easily.
- Even if a mistake is made, it can be reversed and reprocessed correctly and quickly.
- If there is a special project that needs to be done, if my rep can't help me she will get me to someone who can.
- We have a employee from Japan that has a special payroll and the calculation can be tricky at times but with ADP Resource we can get it processed without to many issues.
- As stated before ADP Recourse offers a complete package for 401k and insurance packages, we however have other sources for these.
- Year end...never have a problem balancing the W-2s - very important.
- Calculating bonuses - also very important.
- Since we are all salaried, the payroll is already done every pay period unless there is special calculation that needs to be done.
- My one and only pet peeve is setting up a new employee in a new state.
- ADP states that they now have a department to help with this but, there is a 7 week wait time.........REALLY?
ADP Resource Review
- HR Documentation and record keeping
- Easy payroll access.
- Multiple training resources
- The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
- When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
- Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.