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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (199)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (129)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(568)

Attribute Ratings

Reviews

(101-125 of 272)
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November 04, 2021

A rough start

Score 2 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for our regular payroll services.
  • Deals with state taxes.
  • Collects federal taxes.
  • Is supposed to pay our employees.
  • Horrible interface with customers.
  • Confusing and incomplete system.
  • It took over a month for our first payroll to run and it was not done correctly.
  • We were ignored when we had questions.
We are a brand new company needing payroll and needed a great deal of handholding, but RUN Powered by ADP® does not seem equipped to make it easy. Every step was difficult and challenging. In the end, I had to write out company checks myself since they attempted to withdraw payroll from the wrong account. It seems as though they are very focused on making money for themselves and less interested on customer service.
November 04, 2021

ADP is a great help!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to run payroll. We do payroll once a month for our 2 employees.
  • It is easy to get employees set up.
  • It is easy to run payroll when it's time to do that.
  • There could be more consistent with how it integrates with reporting entries for QuickBooks.
Once everything is entered into the system such as bank info and employee info it is easy to run payroll when needed.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
RUN ADP has been extremely helpful with having my payroll in order and handling all the paperwork for me.
  • Payroll.
  • Their sales team is really persistent and on top of things.
  • Connecting to QuickBooks.
  • Customer service reps are not always the most helpful.
  • It sometimes takes forever to get ahold of a customer service rep.
  • Employees should be able to make notes about hours they work, but they are unable to do so. ADP adds more work for both employees and me since they have to create a separate hourly tracking document for me to review.
October 31, 2021

User-friendly and quick

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use to run payroll for two entities, issue off-cycle bonuses.
  • User friendly.
  • Easy to navigate.
  • Help section is actually very helpful.
  • Calculations not rounding up.
It is very user-friendly and easy to use. Easy to navigate and the help section is actually helpful.
October 23, 2021

A time saver

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[RUN Powered by ADP®] is being used for the entire company. It makes all of the payroll processes easier and more streamlined. I no longer have to email everyone their pay stubs, worry about the taxes, or design special reports as I did with Quickbooks.
  • Payroll.
  • Reports.
  • Taxes.
  • W-2.
  • Some of the reports could use a little tweaking.
RUN Powered by ADP® cuts the time it takes us to do payroll, pay taxes, send paystubs by 75%.
October 12, 2021

Disappointed in reports

Score 5 out of 10
Vetted Review
Verified User
Incentivized
It's being used for payroll for our employees.
  • User friendly.
  • I can't get a report with totals for taxes withheld, net pay and employer tax by department when employees work in more than one department. This is very important to me. I have to calculate totals manually.
  • Hold times for support are extremely long.
It would work great for me if we didn't have employees that work in more than one department. I can't get totals by department in these cases.
October 07, 2021

Driven by Clients

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used by both owners of the company. It addresses all payroll issues and workers comp.
  • Organized.
  • Customer support.
  • Efficient and user-friendly.
  • Easier implementation from other sites.
Much more user-friendly than competitors. ADP has provided us with excellent customer service. We were appointed a representative that handle each and every question in a timely fashion. Always available by phone, text, and email. The support we received helped us make the decision to go with ADP.
October 07, 2021

The best out there!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ADP for our payroll needs as well as for retirement plans. They handle our payroll taxes entirely so we don’t have to worry about paying on time to TGIF right departments. Their retirement programs are reasonable and easy to set up. We would recommend them to other business owners.
  • Payroll taxes.
  • Employee payment.
  • Retirement plans.
  • Mentoring.
ADP does a great job of reaching out to solve any issues there may be, and is super helpful in simplifying payroll.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Run Powered by ADP has been easy to work with. The employees have logins if they need paystubs or any information about the payroll is easy access. Reports for the company payroll is simple and easy to work with. I have a small business and it makes my life easier to just log in anywhere to run payroll or find any reports needed.
  • Paystubs.
  • Alerts for payroll.
  • Customer service is easy to work with.
  • Helping clients receive unemployment state numbers.
  • Paystubs emailed to clients each week through system if email on file.
This system has allowed me to have one less aspect of owning a business hanging over me where I know ADP has it covered. It has allowed me to offer this wonderful service to my clients that are starting a business or just need help with payroll. The idea that everything is just easy to access is the best.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN is being used to manage and execute our time keeping and payroll solutions.
  • The process of setting up new employees is easy and very intuitive.
  • Executing payroll bi-weekly runs smoothly and efficiently.
  • Our deductions and benefits are much easier to track than previous payroll service provider.
  • Running in tandem with the Time and Attendance could be better, with less conflicting overlap of functions like PTO accruals.
  • Adding and editing deductions and earnings could be easier.
We have had a very happy experience with RUN by ADP, in that, it is much more user friendly than our previous payroll services provider. Overall, the site is pretty easy to navigate and the processes make sense to most of our users who are older without a lot of computer comfort.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use it for hourly and salary payroll. We have only been using it about 2 months.
  • Run and done.
  • Ease of use.
  • Transition from our previous payroll company was very time consuming.
  • Would like more support by phone.
  • Would like to have a local company.
Maybe it is better suited for large companies with more employees.
Chad Chernet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use RUN by ADP to do our payroll for 8 employees. It saves me time from having to determine taxes and pay them also. I also use the RUN by ADP for Human Resources like job descriptions, job postings and for health info for my employees.
  • Ease of use for processing payroll.
  • Great tech support when I don't know how to do something.
  • Detailed line item info for employee taxes.
  • Ability to easily add or terminate employees.
  • Would like the payroll processing fees to be less.
  • ADP to automatically pull timesheet info from my childcare timekeeping software and pay employees without me having to do anything.
Well suited for paying employees and taxes to relevant tax authorities. Not well suited for automatically pulling time info from my timekeeping software and inputing it into RUN ADP and paying employees without having to enter anything.
October 05, 2021

Great program!!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN is used by my company to run payroll. It has made running payroll a breeze for my company. It allows reminders of the days ahead of time when to run my payroll & I am even able to do it from the convenience of my smartphone. I love this program & I would recommend it to anyone looking for a program to run payroll for their business.
  • Payroll.
  • Reminders.
  • Healthcare coverage for employees.
I believe RUN is very appropriate for any company. It is very easy to use & the ability to access RUN on the go is amazing. I’ve been with RUN for a while now & I have yet to experience any issues with the program. It’s very easy to understand and in my case, it even pre-fills some areas so I don’t have to. It just makes my job 100% easier!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP® is used as the payroll solution for the whole company and is also used for tax payments and filings at both the state and federal levels.
  • Understanding state and federal tax requirements.
  • Employee setup and maintenance.
  • Automated payroll each month without manual intervention.
  • Ability to add a one-time bonus or commission to monthly paycheck.
  • Reports that include legacy payroll information entered as part of the onboarding process from another payroll vendor.
  • Our previous payroll provider allowed me to log into our portal and see the dates and amounts of tax payments that had been made and the dates and amounts of future payments. They also sent an email when a tax payment was made so I could check in EFTPS to make sure it was credited correctly. I think your clients would also appreciate these features in RUN if you could add them. I know I would.
RUN Powered by ADP® is well-suited to both payroll and tax payments and reporting. Relying on and feeling comfortable with it for these functions frees me up to focus on the revenue side of our business. Our previous payroll provider allowed me to log into our portal and see the dates and amounts of tax payments that had been made and the dates and amounts of future payments. They also sent an email when a tax payment was made so I could check in EFTPS to make sure it was credited correctly. I think your clients would also appreciate these features in RUN if you could add them. I know I would.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are currently using RUN ADP for the entire US staff. The functions are very basic and are easy to use. The one issue I find is the lack of reporting and ease for employee access. I would prefer to have the employees add their Direct Deposit info instead of me collecting it. Our firm is on the smaller side, so cost wise, it doesn't make sense for us to pay for the large ADP platforms. The hold times for customer support can be extremely long at times.
  • User friendly.
  • Great support staff.
  • Added value.
  • Reporting.
  • Hold times.
  • Employee access.
A small company under 50 employees is a perfect RUN client. The system is worth the cost vs. you processing this on your own. They handle the tax filing and are very helpful with companies across many states. If your company has over 50 employees, you would need to look at a different ADP product.
September 14, 2021

ADP Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for the whole organization. This helps us manage payroll and time off and appropriate tax deductions to be compliant with various regulatory requirements. We are looking forward to incorporating more features as we grow, as a company as there seems to be many more features to take advantage of.
  • Payroll.
  • Time off.
  • Deductions.
  • Would like it to be easier to navigate unpaid time off.
  • Some of the notifications are annoying.
Works well for running payroll and managing time off. User-friendly interface that makes it a pleasure to navigate this system. I can process the regular payroll for my employees knowing that I am compliant with requirements for tax purposes. I can use this to better manage paid time off to meet my employee's needs.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP takes care of payroll across my client's whole organization. It helps the client comply with all payroll taxes and laws. Simple to use.
  • Weekly processing of payroll.
  • Payment of payroll taxes.
  • Quarterly payroll tax filing.
  • Reports are cumbersome to generate.
  • Hard to get support from a human.
RUN is well suited to an organization where people have experience working with outside payroll processors. Access to support needs improvement; however, once you gain experience using the software it is extremely flexible and quick to use.
September 08, 2021

CEO

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP to run payroll, expense, and deduction reports. Also, ZipRecruiter is a tremendous asset to the service.
  • Timely.
  • Separate deductions per contractor or employee.
  • ZipRecruiter is a great tool.
  • Direct deposit setup.
With RUN Powered by ADP, payroll is quick and easy and staying in compliance is good.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN for payroll processing, automated payment of payroll taxes, and HR services. RUN is used by the whole organization and we use it to track out 1099 contractors. It is a one-stop, couple of clicks solution for our payroll needs.
  • Payroll processing.
  • Employee interface.
  • 1099 Contractor tracking.
ADP RUN has many scenarios for use, but our situation was that it was much more economical to have RUN process our payroll than to pay an employee or independent accountant.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Run is being used to run weekly payroll for six employees. I am the only one in the company accessing RUN.
  • It is very easy to submit payroll.
  • The payroll summary is very informative.
  • I also like the flexibility of the reports.
  • The font on the reports is very small.
In making a transition from 1099 workers to W4 employees, RUN has made it an easy transition. Submitting payroll and checking the reports has been very easy.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We signed on with RUN by ADP to manage payroll and HR. The sales process was very easy and the rep was great. However, the product was definitely misrepresented from our team's perspective. All of the additional features are also additional logins and bolt-on systems, so an SSO experience is impossible. The implementation itself felt like something out of 1995 riddled with 3-way phone calls and difficulty creating accounts etc. The response time for e-mail help is very slow. I would not recommend this service unless you absolutely have no other option. Hindsight 20:20, we would have probably gone with another company and will definitely be looking in the future.
  • Basic legal docs.
  • Payroll.
  • Customer service.
  • Single sign-on.
  • Implementation.
Great for a 2-3 person team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been pretty happy with Run by ADP so far. The transition to them was very smooth, their customer service is excellent and I get a lot of data and reports. Being a Bank of America Preferred Customer, I got a great deal from them too.

The only suggestion I would add, their UI seems a bit overwhelming. It's a lot of information they provide. But it can seem a bit daunting at first.
  • Customer service.
  • Transition.
  • Follow up new services or changes.
  • The cost is not shared outright on their website, would be nice to have some transparency there.
Their price structure seems more suitable for medium to big businesses. Otherwise, they are great.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP is being used to process payroll and onboard new employees to the company. This software is being used across the whole organization. It addresses our need to complete payroll in a timely manner without any technical issues. It also allows us to onboard our new employees and manage our HR processes.
  • Processes Payroll
  • Customer service is top notch
  • Affordable for smaller businesses
  • Employees have issues with the app sometimes
  • We've had a few issues with onboarding. The onboarding wizard will not allow us to resend the registration invitation. The employee has to be totally deleted and then restarted again.
It is well suited for payroll and HR especially when there is a small Payroll staff. I cannot think of any scenarios where it is less appropriate.
Saul Cruze Amezquita | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it primarily for our payroll. We are a small church with only 1 employee. This is a great product that not only pays our employee but also does it via direct deposit and pays our quarterly taxes.
  • Payroll - easy automatic setup
  • Pays taxes quarterly (automatically)
  • Customer service has been excellent (Losha!) helping walking me through any hiccups I've encountered along the way
  • The portal could be slightly easier to navigate, perhaps using pop-ups
My experience is limited to the setup of payroll for our church which is new and small. We only have one employee but needed to get the payroll and taxes part set up. The reps have been excellent in helping set everything up. They walked me through the sections I was missing information. It was discovered I was missing some info from the state office so they called the state office with me on the line. This would definitely address any issues with payroll, taxes, and legal status. I highly recommend it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP has made it easy to track employee times, breaks and labor laws. The features provided by RUN Powered by ADP have helped me to eliminate a lot of stress and worry from my business.
  • Time Card Management
  • Labor laws
  • Workers comp
  • The RUN Powered by ADP app freezes from time to time
  • App does not show exact location and messes up time punches
I referred a friend to RUN Powered by ADP. They offered me $100 off payroll services. If I refer two more I get free payroll for a year. All scenarios have worked out well.
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