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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (199)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (129)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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13 people also want pricing

Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Paychex Flex?

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(568)

Attribute Ratings

Reviews

(126-150 of 272)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire company. It makes my job much easier. It’s simple clicks to run payroll.
  • Payroll taxes
  • Collects data from employees
  • 24 hour customer service
  • Mobile app easy to use but processed payroll without finishing by accident.
I appreciate the customer service, local representative who is available to answer all questions and sit with me to do the initial payroll setup.
June 22, 2021

CRM Manager

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to submit payroll for our company. We are a small company so we use it across the whole organization. It is a huge help managing payroll, taxes, etc.
  • Easy to use and update.
  • ADP customer service is excellent.
  • Very intuitive
  • The message board does not delete properly.
  • Hard to understand what some of the messages on the message board mean or relate to.
  • Should be able to run reports over a span of a couple of years.
I feel that it is very easy to use and can complete my payroll very quickly. It has been extremely helpful once I learned about General Ledger and integration with QuickBooks. Every time I have a question, customer service has always answered or handled it very quickly other than on one occasion.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Run for Payroll, to pay our taxes and will be using it for 401K.
  • Easy to use.
  • A lot of resources.
  • Providing detailed costs of items. Each item should be broken down.
  • Better help with representatives.
  • Good to do payroll but can be more user-friendly. If you want to give a raise, you should be able to put in the annual amount instead of breaking it down to what it would be bi-weekly.
  • Needs a better breakdown of what is being charged to the client.
  • Good library. Also, good at sending our what to stay on top of regarding HR.
June 08, 2021

Happy with RUN

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We previously used Asure to process payroll but our parent company switched to ADP in the beginning of the year and encouraged us to do the same. It took about a month to implement and get all of the paperwork ready to set up our account. We mainly use ADP for payroll, HR, and 401K. We were not having any "issues" with Asure but I do enjoy how easy to use and make adjustments it is with ADP RUN.
  • Run is simple to use
  • Very easy to make one-time adjustments
  • The report feature is extremely helpful
  • Going in and out of reports can be laggy and a bit clunky but not a huge deal
I am enjoying running payroll and it is easy to do remotely.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are a small business, that has grown tremendously over the past year. We've gone from 1 employee to 10. We selected RUN Powered by ADP® becuase of ease of use and the need to accurately and effeciently manage our tax whitholdings and payment process.
  • Customer Service has been great. I had a fantastic experience in getting set up, and have had strong support from my account executive for any questions I have.
  • Easy use of time clock for employees.
  • Easy Adminstrative tasks for processing payroll.
  • The fees are higher and more frequent than I would like.
The only issue I have that would keep this from being a 10 are the numerous fees, that begin to add up quickly. For a small business, this can make a difference.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As the owner of my practice, I manage the hiring of employees, and RUN Powered by ADP® makes it easy to get them enrolled in payroll, manage their pay deductions, keeps up with accrued vacation and sick days, and allowed me to customize how my employees receive their benefits. RUN Powered by ADP® set up the direct deposit, etc. so simple to set up and use and well worth the fee! Makes being the boss snd doing admin while seeing patients easy to accomplish all the necessary tasks to keep a medical clinic running!!!! Onboarding with [name] was fun and super simple. And he continues to help guide me in the right direction if I have a question. The response time when I need help is immediate! The additional resources ADP-Run provides: zip recruiter, time card management, etc allows me to address all of my employee's needs with regards to pay snd potential benefits as we grow. We’ve only been open for 6 weeks. RUN Powered by ADP® helped me run the first payroll [...] without a hiccup. All ADP reports can be connected to quick books and easily received by my accountant for end-of-year taxes, etc.
  • Onboarding new employees seamlessly
  • Takes care of all the background details (w-4, tax deductions, vacation [sick] time accrual and documentation, direct deposit) so I didn’t have to and more cost-effective than my accountant doing this for me
  • Allows me to be in control of money matters so I can insure employees are paid at the correct times without delay
  • Give [name] a HUGE RAISE! He convinced me RUN Powered by ADP® was what my new practice needed as an important piece of our success puzzle and he was right!!!!
  • Need to have someone in payroll contact me about my employee time cards to make sure their benefits are showing up for their documentation and ours as a business.
Stated already
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Payroll, time keeping and scheduling.
  • Easy.
  • User friendly.
  • Terminating an employee prior to end of pay cycle.
  • Reaching someone in customer service.
Well suited for processing payroll. Less appropriate for removing a employee out of the system.
May 21, 2021

ADP Run Payroll

William Ragan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Run is used for our Payroll within the entire company. This product address the worries of collecting the payroll taxes and makes receiving pay for my employees easy. The product is very easy to use and my payroll can be processed within minutes. ADP also offers several other products to help my business run.
  • Simple to use.
  • Dependable services.
  • Friendly staff.
  • Small business pricing
  • Insurance options covering all industries.
  • Implementation support.
Payroll for small business is made simple. My company doesn't have to worry about calculating taxes and making sure these taxes are getting paid.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[RUN Powered by ADP is] used by management such as myself and the owner to process payroll. It mainly addresses everything we need for accounting and keeping track of employee hours and bonuses. More recently, it has been key to obtaining all the files and forms we needed for the PPP First and Second Draw loans. We tried using resource before, but it was more difficult to use, not as intuitive and not as simplified.
  • Reports
  • Payroll
  • Needed Funds tracking
  • Finding reports. I love that they are all there, but it is hard to find them without support.
  • More attention given to the time tracking feature, to see where we can go to check employee hours.
  • I'd love an over-time calculator, to project monthly or yearly added overtime costs.
I would definitely recommend RUN [Powered by ADP], and plan to use it myself once I establish my own dental office. The reason is it is simplified and intuitive, and has all the reports I need. I haven't used HR yet, but I'm curious to see how it can help the company. I also like that it shows just how much funds are needed for payroll, and I'm confident that any tax form I need will be found within RUN. I'm also very happy with their customer support, even though right now it takes longer to connect with an agent it has always been worth it, and I love that they give the option to call us back.
April 26, 2021

Time and Money Saver

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP is used across our entire company for payroll, time management, benefit management, as well as HR resources.
  • Payroll
  • Customer support
  • User-friendly interface
  • Direct support
  • Catches the small stuff
  • Only change would be a larger HR integration in terms of custom signed documents to each employee's file
We were a startup company and had a hard time mainstreaming our timekeeping into our payroll; it was a hands-on nightmare. We switched to RUN Powered by ADP® and moved over to their timekeeping portion, which has cut our payroll time in half. They assisted with clarity on regulations and labor laws for our city and state and got our PTO and sick time accrual in order. To us, RUN Powered by ADP® is a leader in the industry.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used RUN Powered by ADP to support my payroll efforts. It is and will be used to support all our clients. It brings an ease to payroll process execution.
  • Simplifies the Payroll Process
  • Provides tools to help assess our client's spend, with helpful reports
  • Provides data to align with needs in QB
  • When trying to run payroll, it should be easier to find the link. It is buried and not apparent.
  • There are ADP fees associated with payroll. These should be included with the total needed, so I can transfer the total amount to my payroll account for withdrawal.
I love the text reminder on when payroll should be submitted
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using RUN [Powered by ADP] for our entire organization. When combined with the ADP timekeeping software it saves me a tremendous amount of time processing payroll. In our previous system all our time was tracked on paper timecards and manually entered leaving us vulnerable to typos and other errors as well as being very time consuming. [RUN Powered by ADP] has also allowed me to do payroll from anywhere with an internet connection which in the days of Covid is priceless.
  • Easy to understand intuitive interface
  • Good integration with other products we use like Quickbooks
  • Excellent Customer Service and Support
  • Better integration between timekeeper and run, not all info carries back & forth
  • Easier to access supervisor approval for timecards and time off requests. I'd love to see that functionality added to the app
For another small business like ours I would recommend RUN [Powered by ADP] 10/10 times. We have about 30 employees at the moment and only one location and it suits our needs just fine. It has taken a number of time consuming tasks off my plate including quarterly tax, workers comp and FMLA filings. However for a very small business with only a couple employees this program may be overkill, though you could grow into it. Also for a larger company with more employees scattered over multiple locations I think that there are other programs that would suit better.
Miriam Rangel-Silos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The RUN Powered by ADP is being used by the payroll department only not the entire company. We have no business problems to address.
  • Their website is easy to use.
  • Easy access to customer service.
  • Video Tutorials
  • Faster way to reach customer service
  • The service request is not as fast as a chat request.
I recommend RUN to another colleague.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use RUN [Powered by ADP] to run payroll for small business. It's used by my entire company. It addresses the need of helping me organize payroll, and quarterly taxes.
  • Love the fact it has a mobile app
  • Love the fact it has tutorials to help you understand in depth features
  • Love how ADP's reps will schedule virtual meetings to help assist
  • I don't like the fact that a lot of features aren't included in the app
  • When you have invoices on autopay, they still send alerts saying it's past due
  • It's kind of high (fee wise) for a small business still
I believe if you have PPP, or multiple employees, [RUN Powered by ADP] works. If its just you as staff, and you aren't bringing in at least 6k a month, I don't believe it's for you
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Thus far, using Run powered by ADP has been convenient and beneficial to our organization. Its ease of use is why I will recommend them to anyone looking for a payroll company.
  • Files federal and state tax documents
  • Pays federal and state tax's on time
  • Provide payroll running ease
  • I'd like the process of implementing direct deposit to be quicker
ADP is very beneficial, [especially] for small businesses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use [RUN Powered by ADP] for HR and for payroll as well as reporting. This helps us track our employees dates, hiring actions, PTO and payroll information including rates of pay, deductions and contributions to the IRA. This system makes it easy to get the job done including paying our employees, entering a new hire or changes and to be able to run reports with ease.
  • Ease of running reports
  • Payroll is easy to process and complete
  • Entering new information and new employees is a simple process step by step
  • Customer Service is usually pretty easy to get...some waits for call backs at times
  • You need to be able to put job titles in but you cannot! This is the worst thing missing.
  • More customer service reps to lower wait times would be helpful.
  • Job categories should be able to be entered manually as they rarely match our job's categories.
[RUN Powered by ADP] is great for small businesses or non-profits who do not need all the bells and whistles. I was using Workforce Now before this and it is much more complete and has many more features. But not all of that is needed for my new company that is a small non-profit. For either it would be good to be able to add job titles and for this system you cannot at this time. That is the thing that is the most needed in [RUN Powered by ADP].
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a very small organization and underwent a leadership change in 2017. At that time we went from Trinet to ADP Run. It was a no-brainer to be able to do as I wanted all of my contacts to be local and me to be able to quickly reach the individuals that were helping me run the program, even in the background. We used RUN for payroll services but ended up switching last March due to needing a bit more (like a PEO platform for cheaper insurance). However, being with the larger company now has me ready to go back to RUN as there is not that big of a difference in the platforms beyond the cheaper insurance rates.
  • Easy access to the platform.
  • Quick responses.
  • Knowledgeable about their products.
  • Ease of access to documents.
  • learning more about nonprofits they did not pay my nonprofit unemployment taxes for three years which ended up getting me a large penalty.
  • Having a PEO option.
  • Allowing me to send an email and allowing staff to put in their direct deposit info or choosing their insurance similar to what total source does but less expensive.
RUN was the first platform I used in my current role. Switching to another really made me miss RUN. RUN is very attentive to needs, their chat is easy to locate and they are responsive. I enjoyed RUN but was hoping for a more all-inclusive platform that provided a one-stop-shop. I think if RUN could provide the insurance options where staff can log in to select benefits and add their direct deposit, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for our payroll service at this time. We do not utilize any other features that Run ADP offers. It addresses the need to run our payroll, which is important, as it is not something I want to manage directly and would rather have another company take care of.
  • Support
  • Usability
  • Easy
They are extremely fast to respond when questions come up and the usability is as good as it gets. There are absolutely zero complaints on our end at this time. We look forward to working with them in the future and keeping our business growing.
Lisa Tran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP is used as our main US payroll provider. As a Canadian business with US employees, we required a provider that could work with a small start-up to jump-start providing US payments in accordance with US laws. We needed something that could be set up fairly quickly, is easy to learn, and is cost-effective.
  • Great support team! Questions are answered fairly quickly and they're very helpful.
  • Software is easy to learn and use.
  • Too many emails.
It's great for small businesses and start-ups. It's a popular tool that many companies use so being able to use this can be a great skill to have fro all HR/Payroll professionals.
April 16, 2021

Support Failure

Score 2 out of 10
Vetted Review
Verified User
Incentivized
I am the office manager at a small commercial real estate office. We switched from QB payroll to Run to process bi-weekly payroll and handle deposits and tax returns.
  • Processing is easy.
  • The support is horrible once setup was completed.
I have questions regarding the G/L setup that only came up when the first quarterly tax deposit had to be made. I am the only one in the office and cannot stay on hold for hours or have a call back at a time when I cannot talk. I have spent hours trying to get my question answered without success. The support is not what I am used to with ADP.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently have an S- corp and I am currently enrolled as an employee in ADP to pay myself a salary. It addresses the tax part of my business.
  • Easy to use
  • User friendly interface and process.
  • Can be administered using the mobile app.
  • Make the mobile app better.
  • Add a new user tutorial.
  • Live chat
RUN meets all my requirements and helps me automate my payroll.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My office switched a few months ago to RUN Powered by ADP® and so far I have nothing but great things to say. It is user-friendly and simple to use. I would recommend this company to anyone that is looking for a new payroll company!
  • Reports
  • Contacting representatives
Love how easy it is to navigate the site!
Score 1 out of 10
Vetted Review
Verified User
Incentivized
RUN is being used to process payroll for one person in my organization on a weekly basis. The service solves (or so I am told) issues with making sure taxes are filed and and reported to the proper state and local agencies on my behalf. The use of a web browser/app and internet are how I access the service.
  • [I feel] the service is great for not making all of their services available as one package at a reasonable price.
  • [I feel] the service is great for breaking out the most useful services and offering them as add-one for nominal monthly fees.
  • [I feel] the service is great at retaining business by offering huge discounts and price match offers that “weren’t available” at the time of sale.
  • No comment
  • No comment
  • No comment
The service is well suited for companies with deep pockets that can absorb all of the fees that are associated with running a payroll service, or even businesses that struggle to to cover the fees but would rather not have issues dealing with taxing agencies. The service is not suited for businesses with limited cash flow.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
[RUN Powered by] ADP is being used for all payroll related business purposes. It is being used across the whole organization which is currently 2 automotive shops, as we seek to expand to 7 shops. We use[RUN Powered by ADP] for background checks when hiring employees. I like how it synchs to my calendar so I receive reminders when a payroll is due.
  • Easy to add / remove employees
  • Easy to run payroll
  • Good for background checks on new hires
  • Some many different reps from ADP have reached out to me regarding the same thing & they are unaware that others within their company have contacted us already. They are basically upselling additional features.
  • I have been in communication with at least 5 or more reps about different things but I'd prefer to deal with just one person
  • If you need assistance you have to submit a ticket and wait for a response. I was able to find a phone number after the fact so that I can speak to someone real time.
[RUN Powered by ADP is] perfect for small businesses. I can easily run payroll at a moments notice. However, if you need assistance sometimes it is a struggle to get it. It is good to run background checks that is included with the package we purchased. However, the fact that I continue to hear from 3 different reps over 4 different times about the same upselling service they want to push, which I declined since the 1st time it was offered, concerns me.
March 30, 2021

I love this company!

Donisha Law | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP Run makes it easy for me to process a single-member business and pay myself. It calculates my taxes and everything for me. I have not had any issues.
  • You can process payroll with one click!
  • Calculates your taxes being paid easily.
  • Great customer service.
  • Always available when I call.
  • So far, since I have been using it, I haven’t seen any missing functionalities.
When I first signed up, Chanel walked me through the whole set up and she reached out many times to make sure I was okay or if I need anything! She is awesome!
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