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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (199)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (129)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(568)

Attribute Ratings

Reviews

(76-100 of 272)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for our company payroll and it is easy to learn and access.
  • Allow changes
  • Easily accessible
  • Very easy to learn
  • Being able to add and change deductions easier.
  • Allowing me to add city and school districts myself.
Every single payroll of ours is different—the pay of the employees and the hours—everything changes and the RUN Powered by ADP® makes it very easy to do that all on one screen. There are also pre-reports that generate to make it easy to check for mistakes and it has pop-ups for things it thinks are out of the norm, which is very helpful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Run for our own payroll as well as our clients.
  • Updated email reminders.
  • Customer Support.
  • Logging In. I have issues because we are a user and have clients. One login would be helpful.
It is helpful to onboard clients and use the payroll system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to run payroll biweekly. I have not had any issues. If there is a question or concern, ADP representatives are quick to respond with answers.
  • Customer service
  • Training/Educating
  • Quick response time
Suited for hiring and onboarding process as well as payroll management /disbursements
December 01, 2022

ADP....AD(FOR)PAYROLL

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® to process payroll for employees.
  • Easy website
  • Fast reponse
  • Good customer service
  • Website can be slow sometimes
  • Sometimes the wait time to talk to customer service is long
  • Some of the notifications/messages on the website are confusing
RUN Powered by ADP® is great for processing payroll and keeping employee information organized and at your fingertips.
December 01, 2022

Payroll Buddy!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP® is designed to make the business payroll quick and easy. When we implemented this in the company, it streamlined the processes and with robust technology, we could complete payroll in no time. Also, review all employee time for this pay period — and with Time and Attendance from ADP, employee hours are automatically added.
  • I like the chat feature when asking for help
  • faster and easier for payroll processing
  • seamless addons and integrations
  • tax and compliance are already built-in
  • Make navigating from one screen to another easier without logging in from your ADP portal.
  • There are several quirky features of the RUN system - the oddest feature being that automatic payroll management isn't handled directly on the homepage. For example, if you want to have payroll run automatically bi-weekly, you have to find this 'control' under the settings > features menu. Why not just put that on the homepage?
  • There is not much that I dislike. I am not sure if this is an ADP issue or our IT network issues, but I can only access Run by being in private browsing mode on my computer. It is the only site that I need to do this. it took me a little bit to figure this out when it was not working, but now that I know, it is not a big deal.
I appreciate how seamless RUN Powered by ADP® is with most timekeeping and scheduling software. It makes payroll really easy and usually only takes me 15 minutes to process payroll. They recently just updated the app and now I don't even have to be in the office to process payroll. I can do everything from my phone now.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses RUN Powered by ADP® for payroll and filing payroll taxes. Everything is quick and easy to maneuver around, and having the app to direct employees is great.
  • The app
  • Reminders sent via email on when payroll is due. It helps keep me organized
  • Easy access to W2s and paystubs
  • Honestly, I haven't run into many difficulties with RUN Powered by ADP®
  • Getting used to the new look didn't take long at all. It was a smooth adjustment to make.
  • I also love that everything is right there once you log in: graphs, calendars, reminders. It's very convenient.
The owner of the company is very tech illiterate, and always has difficulties with new apps and technologies. I was very surprised when he was able to login and figure out where to click to find what he was looking for. Everything on the site is very self explanatory.
Score 9 out of 10
Vetted Review
Verified User
We use RUN Powered by ADP to run our biweekly payroll. We also use it to pull different types of reports from the system. As RUN Powered by ADP made it so easy to customize the report. It was really very difficult to pull reports from the other company. Once we switched to APD everything have been simplified and easy to work with.
  • Easy to enter new employee to the system.
  • Really helpful in calculating payroll if we have to write a in house check.
  • This system allows to pull various kind of reports.
  • I would say if they can make it easy to work from the ADP run app.
  • It would be even better if we are able to see if can void a check.
RUN Powered by ADP has made my life easier by making it very simple to enter payroll. As I frequently need various types of reports to run my company smoothly. Its feature of letting me run various types of reports has made mine, as well as my staff, work efficiently. The app for the employee lets them do a lot of things. The only thing that I see for them to improve is to work on the RUN mobile app. It does not let lots of things to do.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for payroll, and 401k and are going to be signing up for healthcare. The system is easy to use and quick to learn. We had 2 account reps who helped us get set up who I still speak to this day. I would highly recommend it to anyone looking to switch.
  • Calculate an off pay check
  • Allow access to employees to control their taxes/deductions
  • Allow access to employees to control their direct deposit account
  • Offer prepaid accounts to those without
  • Reporting options are endless
  • Batch print pay stubs
  • Local tax entry
I haven't come across a lot of scenarios where ADP run is less appropriate. I appreciate the way that they handle our tax reporting. They even showed us how to do our Workers Comp true-up report. I don't know that anyone has the customer service that ADP Run does. We have always appreciated their willingness to help and to offer to make things right if they ever fell short.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for our biweekly payroll. It has made it easier for the business to run smoothly. A lot of employees ask for their paystubs. RUN Powered by ADP has made it easy to download their stuff and print it. A lot of our employees prefer to access their account in ADP to view their paystubs and change their info.
  • Easy to enter employee in ADP System
  • Pulling various kinds of reports is very easy as it let us customize the thing that I need.
  • Easy to enter the data for payroll. Easy to to do pay calculation. Its really user friendly.
  • It would be really easy if we could select the paystubs and download them all at a time. Right now it only lets you download one by one.
  • There is limited access to the mobile apps. If they could add the features like viewing paystubs.
WELL SUITED It is user-friendly and easy to enter data. Pulling various reports has been very easy. The employee can access their account and ADP has made it easy so that they can do so many things on their own. LESS APPROPRIATE It would be better if they could add more features to the app. The Payroll Run app does not support lots of things.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP to process our weekly payroll.
  • Ease of use
  • Easy to navigate website
  • Process payroll taxes
  • The first time I had to add a deduction for a W2 it was hard to understand, but I have mastered it!
  • Our insurance is not on a calendar year, it would be nice to run payroll reports starting in one year and ending in another.
I really like how easy and fast it is to run my payroll, I get reports immediately. Also, really like the RUN Powered by ADP app so I can run payroll when I am away from the office.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for our monthly payroll service. It is very user-friendly and has a great interface. All of the information you need is easily accessible - adding new employees, viewing reports, running payroll, etc. Now that you can put in a ticket to request assistance, my questions have been answered much more quickly than before.
  • Electronic pay stubs and tax documents.
  • User friendly.
  • Affordable.
  • Customer service.
  • Fewer pestering junk emails.
Suits my small business needs well!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They run my quarterly paychecks for my S-Corp. I sell products on an ecommerce store for profit.
  • On time.
  • Good fee structure.
  • Reachable.
  • Time on hold for phone questions.
If you need to use a company for paychecks to stay compliant for your S Corp I would 100% recommend ADP because they are one of the largest and most respected payroll companies in the United States.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN to process payroll and track our workman's comp insurance. We no longer have to track everything by hand. Everything is submitted for us including the insurance information, state and federal taxes. W2s and 1099s are issued through them as well. Makes it so much easier to do business.
  • Reports.
  • Payroll.
  • Workman's comp insurance.
  • Pay taxes.
  • More specified local regulation outlines
If you have fewer employees it's easy but if there was a company that had over 100 employees it would become a bit tedious as you have to individually put in all hours manually. If you have Workforce Now, they have time & attendance and those hours get automatically put in per employee.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for our Payroll and Time and Attendance. I am the office manager and I approve time cards and PTO requests through ADP. We also utilize paying our employees through this program. I did not come from a payroll background so your product makes my job more simple. You also have great customer service.
  • Easy navigation through screens
  • Excellent customer support
  • Great Reports
  • It would be nice to enter time off in blocks of time instead of each day.
  • More clarity on how to set up new systems for new companies.
  • It would be nice to not have to pay extra for the HR service or if ADP could answer questions that may have to do with HR.
I have always had excellent customer service, the staff are patient and explain well if you are a new user of ADP. I like the ease of the website and doing what I need to do as far as payroll and time off. The website is very easy to navigate. It would be helpful to have an area where you can see how something is done if you don't have time to call customer service.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I run payroll and ADP takes care of everything including a tax deduction and payment. I also see the reports which show information about pay, taxes, and other deductions.
  • Taxes and reports submitted on time.
  • Friendly customer service
  • It takes information about 1099 payments.
  • As user, I should be able to use special payroll by myself.
  • Check information for 1099 payment should be easily put in by myself.
  • Adp should have an accounting software built in.
ADP is very reliable and we fear less that it will ever be negligent when it comes to our information. ADP should have accounting software connected to ADP. And it should possibly have a software program that helps make income statements and balance sheets.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Run is a great software that we use every month for our payroll processing. It is great for the following reasons: 1. Payroll - Allows for both hourly and salary payroll, even for a business of our size. - Allows for pretty much any cadence of payment, including monthly (bi-weekly, etc.) - Allows for both normal, cycle, and off-cycle payments. Also during COVID, there were months when we did not have payroll payments which allowed us to skip certain payments if needed. - Reports are great, and were a huge help during COVID, pretty much allowing us to slice the data as needed. - Taxes are taken care of based on the payments, which is also great! 2. HR - The system allows for the customization of handbooks and policies, which is a great add-on for new businesses. - The system is paired with ZipRecruiter to enable easy hiring and resourcing. Overall we are a fairly small business, but this platform affords us all the big business needs at a very affordable price.
  • Taxes
  • Reporting
  • Payroll
  • Recruiting
  • Fee structure
  • Expand on cadence of payments
  • Support
It's well suited for most businesses. The best use case for us is being a small business and having all the features of a big business payroll system. Few areas for improvement, for monthly payroll, the check date should be based on the following month rather than the current month and it would also be great to have better support. We have a local rep to help us out, however, they never seem to have the answer and will usually defer us to another member of their team. Would be better if the call center would assist as needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I run bi-weekly payroll which includes paying commissions, hourly, salary, bonuses, and 401k deductions.
  • I pay commissions once a we receive payment from a client.
  • I pay bonuses based on hitting individual goals.
  • I deduct weekly 401k contributions.
  • Reports could be run and sent to me automatically after payroll is processed.
I love the reminders and the ease to process payroll. Customer Service has been timely and helpful when I have needed it. The reports are pretty self-explanatory and easy to run. I love that ADP processes the taxes and processes all of the year-end documentation needed.
February 24, 2022

Eh!

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use it for automatic payroll. It keeps us in line with our state's tax requirements.
  • automatic payroll
  • notifications that payroll is going out
  • lower fees
  • better transition from sales process to support
  • easier access to support and customer care
My overall experience hasn't been a happy one. I'm just too busy at this point to start over with another company.
Marcus Kowal | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We've had [RUN Powered by ADP®] for a long time and [in my belief] you would think they are an ethical and professional company. [In my experience,] they are not. It's now the 2nd time they take money out of our account without notifying us. The first time was $8,000 which was ultimately returned but [in my experience] it was an ordeal and [I believe] we even caught one of the employees lying. [My understanding,] the 2nd time was recently when they took $20,000 (!!) from us without notifying us. [In my experience,] once proven to be wrong, they returned $17,000 of it without as much as an apology and still [in my belief,]falsely claimed that the last $3,000 was owed, even though it was not and [I feel] we can prove it. [I feel you should] use ANYONE but RUN Powered by ADP®. [...]
  • [I feel] Not notifying you as a business on what's available to you (during COVID)
  • [In my opinion] upsell you on things you don't need.
  • [In my experience]Taking money from you without permission or any notification.
  • [In my option,] customer service.
  • [I feel,] ethics & morals
  • [In my experience,] basic calculous.
[I feel I would give them a] 0 [for]customer service [and] morals. Terrible staff [...] behavior.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using RUN for over 12 years and is very helpful in addressing several helpful areas like processing payroll, maintaining employees records, providing W-2's for all my employees, and great customer service. RUN has also been a big help in processing the PPP loans that were much needed at the time. RUN is also very user-friendly and continually updates, and offers new features to its system. I am very happy and would recommend RUN to anyone needing this type of service.
  • Great customer service! Have made many calls over the past 12 years and have always received great sincere and friendly help.
  • RUN keeps up with the times! Often, RUN has made updated improvements that have simplified the system and made things a little easier.
  • RUN provided help with all the needed reports for the PPP loans, and also great customer support.
  • As a smaller company, 3-5 employees, I have not found any features hard to use or anything missing.
RUN is well suited for me as with only 3-5 employees I receive the same features and benefits of much larger companies. A great example is all the help I received gathering all the needed reports for the PPP loans.
November 24, 2021

Awesome

Cecilia Gutierrez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small but growing company that is moving towards integrating software solutions for our HR department. ADP is a one-stop shop, we love it.
  • Customer service oriented
  • Great availability
  • Empowered people to do things along side them
  • Cant think of any right now
Payroll is awesome, one to one service is great. I hate automated click here and their service.
November 24, 2021

Run to RUN Powered by ADP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN [Powered by ADP®] for our monthly payroll. The product is very user-friendly and intuitively anticipates the flow of payroll processing. They make it run smoothly and easily. I once had a company undercut RUN/ADP on price, so I decided to give them a try. Big mistake! After just three months, I went back to RUN/ADP. Lesson learned! Seriously!
  • Clear, easy to print and understand reports
  • Government tax documents & reporting are a breeze
  • Fast, friendly, technical support should I need it (but rarely need)
  • Keep pricing competitive
  • Automatically [queue] up the few reports I routinely run, so they print for me automatically
  • Give me a free month or a reduction in price for faithfully using the product for X number of years
We're a small credit union. We need just a handful of the reports available. But should I require more in-depth reporting, it is there for me, ready and available with just a click of the mouse. Even though the price has increased a bit from year to year, I wouldn't dream of trying another product. This has been by far the BEST payroll processing product we have ever used.
November 11, 2021

New Small Business User

Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN is being used to manage the payroll for the entire company. It creates ease of use for personnel records, tax records, as well as support to navigate the state's process for enrolling in the correct employer-required areas (i.e unemployment accounts and workers compensation).
  • Payroll processing reminders
  • Connection to other employer needs like employee benefits and insurance
  • The additional product solicitation can be confusing and overwhelming, sending fewer emails.
RUN is well suited to handle the needs for payroll solutions especially for a small business that does not have a separate HR department.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used to run our payroll.
  • It is very easy to use.
  • I don't have to worry about my taxes being done.
  • Great customer service.
RUN Powered by ADP® is very well suited for any size company because it is a complete payroll package and takes care of all our needs. I love the direct deposit, PTO tracker and the taxes being done.
November 04, 2021

Good program

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® to pay employees payroll and pay employee taxes. We're using it for all employees. Saves time to pay employees and offer direct deposit, pay taxes, withhold taxes, and provide paystubs.
  • Easy.
  • Fast.
  • Convenient.
  • Allowing employees to log their own hours for approval is not included.
  • Pricing could be better.
  • Editing.
Could have more options for employees to log their own hours for approvals included for free. Could make it easier to edit payroll that was already submitted. Email reminders for payroll processing could have more accurate deadlines. Could make it more user-friendly experience. Overall a good straightforward program though.
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