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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (199)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (129)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(568)

Attribute Ratings

Reviews

(1-25 of 175)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® to run our payrolls and related payroll taxes reporting and payment. ADP enables use to understand the latest update on appliable laws and requirements and make sure we're in compliance, including but not limited to payroll related matters and 401K annual compliance testing and reporting. The service we received from ADP is professional, efficient and effective.
  • Provide seminars on best practice and latest updates
  • Send reminder on annual compliance testing timeline and requirements
  • Process payrolls and complete related reporting
  • I need help on 401K annual testing and sent an email to ADP a week ago with a high importance marked, but so far no response received. Though I receive prompt help after finding and calling into the customer service line, having the email communication channel work will be better.
Based on my own experience, RUN Powered by ADP® is well suited to run, manage payrolls and company 401K plans, provide professional input on upcoming regulation changes and how to best prepare for it, and remind required compliance testing and reporting and assist along the way to ensure such testing and reporting are done and meet the compliance requirement.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Run for all company Payroll and tax needs. Before RUN, the biggest problem we faced was figuring out and paying the company's taxes.
  • Job costing
They are efficient when it comes to Payroll and tax services but I have to manually job cost hours into Quickbooks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for payroll and tax purposes.
  • Reporting
  • Organization
  • Customer Service
  • Bonus payroll
  • I cannot think of anything that is missing or needs improvement. I am very satisfied with RUN.
RUN Powered by ADP® is very user-friendly for off-cycle payroll and bonus payroll.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for Payroll, 401k, HR, and more. It's easy to use and easy to figure out most things on our own without having to contact customer service for every little thing like we've had to with some other previous payroll providers.
  • Payroll
  • HR
  • 401k
  • Customer care
  • Pricing
RUN Powered by ADP® is great for a small business like ours.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RUN Powered by ADP® has made running payroll in several different states a breeze! Anytime I've had a question, their live chat representatives have quickly helped me know where I need to go to get the answers I needed. They've also helped me register for the needed payroll tax ID's every time we hire in a new state. I would definitely recommend their services to similar companies.
  • Assistance registering for Tax ID's
  • Quick and Knowledgeable Customer Service
  • Easy to use dashboard
  • Information regarding the purpose of different reports
RUN Powered by ADP® is great for multi-state payroll.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for payroll, employee information, direct deposit, employee access. No major problems that weren't solved.
  • No payroll issues.
  • Able to write paper checks with taxes and deductions calculated
  • Deductions and garnishments are simplified
  • If you owe employee and they no longer are employed, need area for that
  • other explanations for termination or allow to add information
I have had no issues with RUN Powered by ADP®, their customer service is very helpful.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® to issue payroll with direct deposit to employees and to HSA accounts, track 401k contributions and matches, local, state and federal tax filings for payroll, track sick, vacation and banked time for each employee.
  • PTO accrual
  • HSA deduction
  • 401k deductions/match
  • import/export data
  • Inputting employee data not generated in ADP for W-2's - very frustrating to have to contact support instead of entering myself - they mess enter incorrect totals and try to adjust employee info, when it is company end or report only (box 12 info).
I should not have to contact RUN Powered by ADP®'s customer service to do so many tasks and enter box 12 reporting information.
January 03, 2024

Office MANager

Score 8 out of 10
Vetted Review
Verified User
Incentivized
[RUN Powered by ADP is used] across the whole organization, payroll and payroll taxes.
  • Ease of use
  • Automatic reminders
  • Regular support
  • Maybe additional instructions on how to update insurance taxes.
  • Clarity of how taxes are calculated per employee.
The price is right, they have service when you need it. The program runs easily month to month.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Additional automation of tasks, integration of benefits within the system.
  • Integrating earnings and deductions
  • Automation of PTO/Holidays
  • Integration of Retirement services
  • Automation of employee recognition gifting
  • Cleaner implementation process - it was not ideal
  • Clarity of earning and deductions tax status in payroll run setup
n/a
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN ADP to process payroll. Not only is processing payroll each week super easy, but the platform itself is easy to navigate when looking for reports. I can print employee pay stubs, look at their earnings, plus access end-of-year reports needed for audits, taxes, etc.
  • Customer Service
  • Payroll Reports
  • Access to Employee Information
RUN by ADP makes my life so much easier. When I don't know the answer to a question, I call customer service and I am always helped quickly.
November 18, 2023

Valuable Resource

Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a small business, we don't have a full HR/Accounting department as there is no need. RUN Powered by ADP helps us use our time more efficiently and effectively by providing tools we wouldn't otherwise have at our fingertips. It's almost like having an extra employee.
  • Keeps accurate payroll data for employees as well as the business
  • Provides 24/7 access to employees for their personal needs
  • Keeps us informed of changes in the laws/regulations/rules pertaining to hiring, minimum wage, etc.
  • Submits wages reports to Federal and State authorities
  • Helps us find answers to questions regarding hiring out-of-state employees (remote workers).
  • Pre-packaged reports could be improved. Our previous payroll provider had standard (canned) Quarterly and Year-End Reports. I couldn't find any on RUN and had to make up my own, which took some time. I had to pull reports from previous quarters/years from the other provider to figure out what I needed. While having the ability to customize reports is great, I feel that more "standard" packages could be offered.
  • When starting a ticket, I don't need to be emailed about my own updates to the ticket. I did that. I know I did that. Stop sending emails regarding my updates. I only need to be notified when someone from ADP updates my ticket.
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
November 18, 2023

Small Business Savior!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
After 13 painstaking years with Paychex, we made the big jump to RUN Powered by ADP in 2022 & everything ever since has been smooth sailing! Implementation was made extremely easy and worked around our schedule. And even now, in the day-to-day use of the payroll services, we have hardly had any issues and I have found more and more benefits to being with ADP: The ability to run and create my own reports for any of the odds and end scenarios that may arise. Submit help tickets if I am unable to complete a task on my own or just need some additional assistance. Our employees are able to make their own adjustments and view all of their information at their own discretion. Time Tracking services that allow our employees to have an idea of what their paycheck will look like in advance. Training platform to assist HR in ensuring that we are meeting all of the government mandated requirements. These are just some of the many benefits that we have taken advantage of since switching to RUN Powered by ADP!
  • Help Ticket timeliness
  • Seamless onboarding
  • Report creation
  • Time & Attendance GPS issues
We are a small business with 1 sole employee that handles HR and I oversee the department. We are able to seamlessly review timecards and time off requests virtually, employees are held accountable for their time since they can view it themselves, less frustrated employees that do no understand their paycheck or time since they are able to be in more control. The world is becoming virtual, so we are able to jump right in with on boarding and training expectations. When we receive garnishment documentation, we submit a ticket and it is handled in a timely manner, this is extremely beneficial for us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I really like the website & having a single portal where I can manage multiple aspects of our business. The snapshots on the homepage are helpful & efficient. ADP Workforce makes the onboarding process much easier, and I love that the employees can have their own log-in and the ability to make certain changes and access their pay stubs and information, etc. We also have our Workers' Comp through ADP and the process of creating my own COIs has been super quick & easy...saving me a ton of time. I also have found the Customer Service, especially the chat option, to be super helpful.
  • Easy onboarding process for new employees
  • Ability to get help when needed
  • User friendly website
  • Some difficulty/confusion with the 401K changes not being able to be made on the ADP website
  • Sometimes wait is long to connect with a Customer Service Rep
ADP has the tools & assistance in a user-friendly format to help you process your payroll in minutes...leaving you time to do other things. If most of your employees are salaried it's super easy to process payroll with the click of a button.
Brandy Tracy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have a small church and this is our payroll service, we manage our time and payroll using this app. it's great that I can take a few minutes and have payroll done. This isn't my primary job, I volunteer at the church. I have another full time job, I'm a full time student and a full time mom. So anything to make the process of helping the church and doing it quickly is great!
  • Quickly and easily processes our payroll
  • Tracks employee time
  • Saves me time from having to do payroll taxes and reporting
  • Once in a while the time clock feature wont let people clock in or out and I have to manually enter their time.
With our small number of employees, it just makes it easier to let someone else deal with all the paperwork and the filings. I know everything is done on time and done correctly. I don't have to work about the process!
November 17, 2023

ADP is just fine with me!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The business problems that we had were with another payroll company before we had ADP --unfortunately our payroll taxes were not being paid or being paid correctly. Due to this issue we were in the market to switch our payroll provider. In the past we previously had ADP and due to the circumstances of our situation, it was beneficial to go with ADP as we had them previously, so making the switch back was relatively easy.
  • Payroll
  • User friendly
  • Easy onboarding process
  • Employee Self-Service
  • More versatile mobile app
  • Streamline reporting
  • Sometimes hard to get a resolution to your problem especially if it is a reporting issue
I think if you were to have a very small business with very few employees, RUN Powered by ADP may be too involved for what you need it for. Don't get me wrong it is always good to grow as a business and look towards future growth, but if you are just starting out, this may be something to build up to or strive for due to the program being relatively expensive in comparison to other products.
Carmen Pomales | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We keep it simple. We use it to stay in compliance with the state (insurance and tax reporting) and for W2 employee(s). We run payroll once at the end of the year and do monthly check-ins to make sure insurance remains active. That's pretty much it.
  • Create tax documents and reports
  • Makes sending payroll a breeze
  • Offers fun give-a-ways in the Advisory Circle
  • Listens to users
  • The constant switching between customer service reps can be rough. It's like each one knows something but doesn't really know how all the pieces and parts connect.
  • Customer service reps should understand tax laws in the state they work in and then be guided to those same state clients .
As I've been learning the system it's getting better. There was just a lot of run around in the beginning. I don't know maybe the reps make a commission so they're not as concerned with the clients as if they'd be if they were paid a higher hourly rate...? To counteract this I've just made it regular to call and check in on items monthly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Run Powered By ADP on a daily basis for our own payroll and for the payroll of the 55+ accounts we manage. I like that it is a simple to use platform and it gives us notices about holidays that are coming up or if the system thinks that there is an error. It's also very helpful with our clients who are multistate because it helps us to ensure that we are in compliance.
  • Customer Service is exceptional. They respond quickly and are always kind.
  • The system is user friendly and it takes little time to learn the layout.
  • The employee onboarding is straightforward and we have the option of allowing the employee to do this themselves, which we like.
  • Downloading certain tax reports could be more simple
  • On the wholesale platform we are unable to chat with a live agent
  • It'd be nice if we're able to add the client's logo to the profile and pay stubs
RUN Powered by ADP is perfect for those small businesses that are starting with their business journey and don't need a lot of extra services. The system is straightforward and both easy to learn and easy to use. It's also great for those busy managers or owners because with the employee access, employees are able to go in and change their address or withholding status. This is less work for the Payroll manager and there's less room for error.
Roderick Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As hr/payroll director, I handle all facets and, since converting from another provider over to RUN Powered by ADP®, my life has been much smoother and stress levels have dropped significantly thanks to the user-friendliness of RUN Powered by ADP®. With our prior provider reporting was cumbersome and time consuming while we find ADP unbelievably user-friendly and so much faster there is no comparison. With my time being of great value this is but one of the many areas where our conversion over to ADP has brought an obvious return on investment to not only our organization but to myself.
  • Employee usage is very simple for them to grasp vs our prior provider.
  • Reporting is easy to navigate and user friendly with more options.
  • Updating information is quick and easy while still safe and secure
  • Shorten times required to obtain assistance with issues.
  • Improved training during onboarding
  • Better understanding that not everyone understands ADP and industry terminology and information at same levels so when speaking to people you must understand your audience and adjust accordingly. You can't instruct with resolutions as if helping coworker that has same level of knowledge as you when person has little to no understanding of what you are referring to leading to mutual frustration and no resolution of issues...only poor experiences.
Compared to the multiple providers I have used in the past, RUN Powered by ADP® is head and shoulders above all. Ease of use, the expanse of reports to fit any and all needs, and training are vast.
August 29, 2023

Gets the job done

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used for payroll processing, time and attendance, as well as Background checks with the HR Portal. Included in time and attendance are leave accruals and requests.
  • Onboarding new hires: acquiring the needed information from them
  • Verifies banking information so that first check is Direct Deposit
  • Shows an alert if Payroll is different for an individual
  • Reliability. Frequent problems logging into platform
  • Registering Time entries correctly
  • Time Off Requests: Confirmation email should show the type of request employee submitted, not just the date
  • Platform needs to be fully functional on Firefox
  • Notes function in Time & Attendance glitches often and notes cannot be found.
RUN Powered by ADP® is great for a tech-savvy workforce that is accustomed to doing everything on a computer. Older users who are accustomed to paper will be challenged with RUN Powered by ADP®. The onboarding manager for new customers disappears after the account is active for payroll. It's not easy to form relationships with a "go-to person".
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For my companys biweekly payroll, and also to provide payroll services for clients
  • Customer Service
  • Provide reports and forms
  • Providing pricing
  • More webinars or self guided videos
  • Faster telephone features, it's very hard to contact someone in person
RUN Powered by ADP® is very useful if you are an accountant or provide tax services to clients. You can easily link accounts between clients and the Accountant Connect dashboard. It is less suitable for very small businesses with only 1 employee.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Organization: PCM Associates Ltd. I am able to manage my own payroll from anywhere. I just need my log in. My employees can view their data as well. Also I am able to manage the 401l plans that I advise. Some problems are making updates because both payroll and retirement need to be in sync. If there is an issue the back office team readilly assists.
  • Timely reminders
  • quick and easy interface
  • all internet based
  • prompts to keep me on schedule
  • email notices to confirm my activity
  • historical data is always available
  • drop down menus
  • better automatic scheduling of data
  • monthly calendar to schedule events
  • confirmation of banking debit
RUN Powered by ADP is suited well for small businesses because it is cost-effective. The cost is very competitive and is standard. Very few times are there extra fees or costs. I always know what my monthly expenses are to be. The price is very competitive for a small business while dealing with a major company. I am always able to reach a live person if necessary. I would like the ability to correct it within 24 hours.
August 29, 2023

Easy to use

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® for our W2 employees. RUN Powered by ADP® makes logging hours for employees and running payroll easy. Employees can log in and out and admins can edit time as necessary.
  • Timekeeping
  • Direct deposit
  • Recording accrual of PTO and sick time
  • The ability to mark that PTO an sick time will not be paid out upon separation of employment.
RUN Powered by ADP® is easy to use for both the employer and the employee. Time tracking is key with remote work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I run semi-monthly payroll for the office and use the Retirement Service product. It helps to have the 401k plan part of the payroll service to eliminate duplicate work around processing and administering the 401k plan.
  • Intuitive and easy to use and implement.
  • Retirement Service makes it easy to have employee deductions and distributions to their 401k plan investment choices.
  • Employees can access their data and update themselves.
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
Super easy to implement. This version that my company is on works for a small company where internal control audits are not performed and the "owner" can trust that payroll is being submitted properly without too much oversight. I heard that there is another platform with many other features that I could use, but it is "only available to a headcount of 25 or more."
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Run Powered by ADP to run our bi-weekly payroll, run background checks, and access our company handbook.
  • runs payroll
  • background checks
  • help with writing handbook
  • be able to change a contractor to a W-2 employee without firing
  • none
  • none
ADP Run is easy to use. You can run through payroll in no time.
Jess Feder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I set up and manage payroll for several small businesses. Some are owner only, and some have a few employees. Most of them use it to pay themselves regularly while freelancing to benefit credit score, mortgages and loans, and help them budget. Most of the challenges faced by these businesses are inconsistent or sporadic income.
  • Reminders on payroll due dates and active checkins
  • easy payroll processing
  • easy report generation for taxes and p&ls
  • auto generated weekly pay
  • often "reminder emails" come out after Ive already run payroll
  • owner payroll initial setup (lots of information has to be entered twice)
I can only speak to ADP being great for small businesses. Payroll can be run for the week with the click of two buttons, and it really is easy to streamline and simplify. The sales reps have been great, and I've been able to get payroll operational within 2 days for some of the companies.
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