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RUN Powered by ADP®

RUN Powered by ADP®

Overview

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

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Recent Reviews

Run ADP Run!

9 out of 10
November 30, 2023
Incentivized
I currently support my clients and assist them with reporting and running payroll. RUN by ADP ability to provide 24 hour support and the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (192)
    9.5
    95%
  • Pay calculation (199)
    9.4
    94%
  • Salary revision and increment management (148)
    9.3
    93%
  • Off-cycle/On-Demand payment (129)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is RUN Powered by ADP®?

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adp.com/semlps/0001/payroll…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Paychex Flex?

Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.

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Product Demos

Run Demo

www.adp.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3
Avg 8.3
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Product Details

What is RUN Powered by ADP®?

A payroll and HR solution

For small business owners, RUN Powered by ADP is presented as a trusted payroll and HR platform that can help stay ahead and free up the user to focus on driving the business forward.

The vendor describes the solution as:

Faster:
  • Payroll in a flash: RUN can automatically process payroll .
  • Intelligent search: A smart search tool with auto suggestions instantly connects the user to popular resources, favorite reports, and frequent tasks.

Smarter:
  • Payroll with confidence: RUN learns the user's payroll, reviews data and flags potential errors before they happen.
  • Simplified payroll taxes: RUN calculates, deducts and files payroll taxes automatically, and delivers proactive alerts to help users stay compliant.

Easier:
  • Personalized dashboard: One view tailored just for the user. Review payroll history, priority to-dos and next payroll.
  • Step-by-step guidance: Relevant tips and support for payroll and HR tasks are served up along the way.

RUN presents options to use it for basic payroll to a full suite of HR tools and services.

ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2021 ADP, Inc. All rights reserved.

RUN Powered by ADP® Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

RUN Powered by ADP® Video

RUN Powered by ADP® – Small Business Payroll & HR

RUN Powered by ADP® Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.

Paychex Flex, Intuit Online Payroll (discontinued), and Gusto are common alternatives for RUN Powered by ADP®.

Reviewers rate Direct deposit files highest, with a score of 9.5.

The most common users of RUN Powered by ADP® are from Small Businesses (1-50 employees).

RUN Powered by ADP® Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(568)

Attribute Ratings

Reviews

(1-25 of 87)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use RUN Powered by ADP® for payroll and tax purposes.
  • Reporting
  • Organization
  • Customer Service
  • Bonus payroll
  • I cannot think of anything that is missing or needs improvement. I am very satisfied with RUN.
RUN Powered by ADP® is very user-friendly for off-cycle payroll and bonus payroll.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I really like the website & having a single portal where I can manage multiple aspects of our business. The snapshots on the homepage are helpful & efficient. ADP Workforce makes the onboarding process much easier, and I love that the employees can have their own log-in and the ability to make certain changes and access their pay stubs and information, etc. We also have our Workers' Comp through ADP and the process of creating my own COIs has been super quick & easy...saving me a ton of time. I also have found the Customer Service, especially the chat option, to be super helpful.
  • Easy onboarding process for new employees
  • Ability to get help when needed
  • User friendly website
  • Some difficulty/confusion with the 401K changes not being able to be made on the ADP website
  • Sometimes wait is long to connect with a Customer Service Rep
ADP has the tools & assistance in a user-friendly format to help you process your payroll in minutes...leaving you time to do other things. If most of your employees are salaried it's super easy to process payroll with the click of a button.
November 17, 2023

ADP is just fine with me!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The business problems that we had were with another payroll company before we had ADP --unfortunately our payroll taxes were not being paid or being paid correctly. Due to this issue we were in the market to switch our payroll provider. In the past we previously had ADP and due to the circumstances of our situation, it was beneficial to go with ADP as we had them previously, so making the switch back was relatively easy.
  • Payroll
  • User friendly
  • Easy onboarding process
  • Employee Self-Service
  • More versatile mobile app
  • Streamline reporting
  • Sometimes hard to get a resolution to your problem especially if it is a reporting issue
I think if you were to have a very small business with very few employees, RUN Powered by ADP may be too involved for what you need it for. Don't get me wrong it is always good to grow as a business and look towards future growth, but if you are just starting out, this may be something to build up to or strive for due to the program being relatively expensive in comparison to other products.
Carmen Pomales | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We keep it simple. We use it to stay in compliance with the state (insurance and tax reporting) and for W2 employee(s). We run payroll once at the end of the year and do monthly check-ins to make sure insurance remains active. That's pretty much it.
  • Create tax documents and reports
  • Makes sending payroll a breeze
  • Offers fun give-a-ways in the Advisory Circle
  • Listens to users
  • The constant switching between customer service reps can be rough. It's like each one knows something but doesn't really know how all the pieces and parts connect.
  • Customer service reps should understand tax laws in the state they work in and then be guided to those same state clients .
As I've been learning the system it's getting better. There was just a lot of run around in the beginning. I don't know maybe the reps make a commission so they're not as concerned with the clients as if they'd be if they were paid a higher hourly rate...? To counteract this I've just made it regular to call and check in on items monthly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use RUN to process my clients payroll. By using the RUN platform payroll is easy enough for my clients (and in some cases their employees) to enter themselves in a short amount of time. So I am no longer required to spend paydays in front of my computer entering hours and filing forms with IRS & state agencies.
  • Once set up RUN is simple enough for non-accountants to feel comfortable navigating
  • RUN provides ample notifications to ensure payroll is processed in time for employees to receive their pay checks on schedule.
  • RUN does a great job of making sure all state and federal reporting is taken care of
  • The reporting in RUN is not as useful or intuitive as it's similar competitors
  • The setup and accounting system integration process could be more user friendly
The clients I see that have the most benefit from RUN are those with only a few salaried employees. They are able to "set it & forget it". Once the initial setup is in place, the system is pretty much hands free. Direct deposits hit the employee accounts when they are scheduled and email notifications update management when/if an additional action is needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Run Powered By ADP on a daily basis for our own payroll and for the payroll of the 55+ accounts we manage. I like that it is a simple to use platform and it gives us notices about holidays that are coming up or if the system thinks that there is an error. It's also very helpful with our clients who are multistate because it helps us to ensure that we are in compliance.
  • Customer Service is exceptional. They respond quickly and are always kind.
  • The system is user friendly and it takes little time to learn the layout.
  • The employee onboarding is straightforward and we have the option of allowing the employee to do this themselves, which we like.
  • Downloading certain tax reports could be more simple
  • On the wholesale platform we are unable to chat with a live agent
  • It'd be nice if we're able to add the client's logo to the profile and pay stubs
RUN Powered by ADP is perfect for those small businesses that are starting with their business journey and don't need a lot of extra services. The system is straightforward and both easy to learn and easy to use. It's also great for those busy managers or owners because with the employee access, employees are able to go in and change their address or withholding status. This is less work for the Payroll manager and there's less room for error.
Roderick Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As hr/payroll director, I handle all facets and, since converting from another provider over to RUN Powered by ADP®, my life has been much smoother and stress levels have dropped significantly thanks to the user-friendliness of RUN Powered by ADP®. With our prior provider reporting was cumbersome and time consuming while we find ADP unbelievably user-friendly and so much faster there is no comparison. With my time being of great value this is but one of the many areas where our conversion over to ADP has brought an obvious return on investment to not only our organization but to myself.
  • Employee usage is very simple for them to grasp vs our prior provider.
  • Reporting is easy to navigate and user friendly with more options.
  • Updating information is quick and easy while still safe and secure
  • Shorten times required to obtain assistance with issues.
  • Improved training during onboarding
  • Better understanding that not everyone understands ADP and industry terminology and information at same levels so when speaking to people you must understand your audience and adjust accordingly. You can't instruct with resolutions as if helping coworker that has same level of knowledge as you when person has little to no understanding of what you are referring to leading to mutual frustration and no resolution of issues...only poor experiences.
Compared to the multiple providers I have used in the past, RUN Powered by ADP® is head and shoulders above all. Ease of use, the expanse of reports to fit any and all needs, and training are vast.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are farmers who grow sweet cherries, and often hire summer college interns. We use RUN for payroll, and it has significantly reduced the amount of time I spent calculating taxes etc. The program is straightforward and easy to use, especially once used a few times. Year-end W2s and filings were a breeze, eliminating the work on my end.
  • Year-end reporting
  • Reporting
  • Input entry
  • I understand that the timekeeping part could be more user-friendly and consistent, based on feedback form last year's summer employees. I will be checking it out myself this year.
  • Because we farm in Michigan, OT pay is not required. I did not look closely enough to see that it was being paid, and we spent $750 unintentionally on OT. Would be great to have that as a question on the "onboarding" process.
Well-suited for hourly and/or seasonal workers
August 29, 2023

Gets the job done

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used for payroll processing, time and attendance, as well as Background checks with the HR Portal. Included in time and attendance are leave accruals and requests.
  • Onboarding new hires: acquiring the needed information from them
  • Verifies banking information so that first check is Direct Deposit
  • Shows an alert if Payroll is different for an individual
  • Reliability. Frequent problems logging into platform
  • Registering Time entries correctly
  • Time Off Requests: Confirmation email should show the type of request employee submitted, not just the date
  • Platform needs to be fully functional on Firefox
  • Notes function in Time & Attendance glitches often and notes cannot be found.
RUN Powered by ADP® is great for a tech-savvy workforce that is accustomed to doing everything on a computer. Older users who are accustomed to paper will be challenged with RUN Powered by ADP®. The onboarding manager for new customers disappears after the account is active for payroll. It's not easy to form relationships with a "go-to person".
August 29, 2023

ADP Rocks

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Run makes our payroll easy
  • Entering payroll is easy
  • They Handle the taxes
  • They handle completion of w-2's
  • Run works well for us
  • maybe some additional reports formats
  • Changing employee information
We have had a small tax issue however their team handled it quickly
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Run Powered by ADP to run our bi-weekly payroll, run background checks, and access our company handbook.
  • runs payroll
  • background checks
  • help with writing handbook
  • be able to change a contractor to a W-2 employee without firing
  • none
  • none
ADP Run is easy to use. You can run through payroll in no time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for running payroll and tax payments. We are currently learning how to create our new handbook with RUN as we a new company implementing it for the first time. We use the HR section of RUN to help us find forms for our employees for onboarding and HR questions.
  • Customer service - the quick response to our questions is excellent
  • Very easy to understand and use for weekly payroll
  • Employee Onboarding is very easy with RUN
  • I'd like the time keeping reports to be exportable in Excel
We just switched to ADP and the help was very good to get us going. Then as we are new users the chat and calls we have received with help have been very useful and so quick to help us find solutions for our issues.
December 15, 2022

New User to ADP

Score 9 out of 10
Vetted Review
Verified User
We utilize it for all things payroll and tax filing! They have made it easy to access and process payroll anywhere and the system set up is incredible user friendly and easy to use. The reports function is simple. I have utilized other companies before that are clunky, but RUN Powered by ADP is a powerful tool yet manageable to use. With only a few clicks of the buttons, I can add deductions, run earnings and deduction reports, especially for our IRA employee deductions. I also like the notifications that they send to you to ensure tasks can be managed timely and without delay. The customer service has been great, but also enjoy how many of the answers you can find online.
  • Reporting
  • Payroll processing
  • tax filing
  • I love having one individual contact person from ADP if possible
BBBSL staff is small and we often encompass various roles; thus, the ability to process payroll quickly without a major time constraint is key for us. I am a novice when it comes to payroll processing; thus, they make it automated and easy for those learning. There are no major changes that I have to do in the system for our biweekly pay; thus, within a click of a few keys we are done and ready to roll. Also, it makes calculating health insurance and IRA deductions seamless.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have not experienced day-to-day issues. We did however experience issues when changing entity names. We were unaware that the Tax Liability defaults to "1" unless you enter the employee's election. Another thing is we were not aware that this change would prompt two separate W-2s.
  • Easy to navigate payroll system
  • Easy to manage settings for reports and view them
  • Keeping terminated self-service employee access for up to 2-3 years
  • Offering more transparent rates for medical, dental and vision base on criteria
  • Not trying to 'Upsell' so much
I am a new employee and have had little experience with ADP Run but was able to quickly and comprehensively navigate the program.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For a small company, we really appreciate the consolidated place to take care of payroll, tax liability management, worker's compensation management, and year-end reporting. As a startup, we have also made use of and appreciate the training materials supplied by RUN Powered by ADP®.
  • Payroll processing
  • Contractor pay processing
  • Tax liability management
  • Easy interface
  • Customer service
  • Switching a W2 employee to a contractor is difficult.
RUN Powered by ADP® has been fantastic in managing payroll liabilities and payroll/employee interface. We have some contractors who may become employees and this year had an employee who decided to become a contractor. The change was confusing. Errors when the browser crashes or closes the browser window without clicking log out and then trying to get back in. Have to clear the cache and try again. So anyone not clicking "log out" can get an error. Suggest coding a pop-up blocking closing the browser window before hitting log out that asks for confirmation and logs the user out.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use RUN Powered by ADP® to process our biweekly payrolls, perform payroll reporting, and reimburse employees for business expenses they incur on behalf of the company. There aren't any specific business problems that RUN Powered by ADP® solves for us, other than just normal payroll services. We are a moderately small company with about 25 employees.
  • Easy to enter and process recurring payrolls.
  • Easy to enter and pay reimbursements.
  • Easy for employees to log in and see pay stubs.
  • Easy to download reports for importing transactions into our accounting software.
  • Ability to import files for processing/entering payroll could be helpful.
  • Better user interfaces for the ability to freeze panes/headers when entering payroll info for processing.
  • Easier report customization/report writing features.
RUN Powered by ADP® seems well suited for basic payroll entry and processing for small to medium-sized companies. The website is fairly clean and simple to understand. The Help button is very useful and the live chat has great customer service. It isn't a great solution for more complicated payroll scenarios, and sometimes corrections can be finicky, but overall it's a good system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Run for our own payroll as well as our clients.
  • Updated email reminders.
  • Customer Support.
  • Logging In. I have issues because we are a user and have clients. One login would be helpful.
It is helpful to onboard clients and use the payroll system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for payroll, and 401k and are going to be signing up for healthcare. The system is easy to use and quick to learn. We had 2 account reps who helped us get set up who I still speak to this day. I would highly recommend it to anyone looking to switch.
  • Calculate an off pay check
  • Allow access to employees to control their taxes/deductions
  • Allow access to employees to control their direct deposit account
  • Offer prepaid accounts to those without
  • Reporting options are endless
  • Batch print pay stubs
  • Local tax entry
I haven't come across a lot of scenarios where ADP run is less appropriate. I appreciate the way that they handle our tax reporting. They even showed us how to do our Workers Comp true-up report. I don't know that anyone has the customer service that ADP Run does. We have always appreciated their willingness to help and to offer to make things right if they ever fell short.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for our biweekly payroll. It has made it easier for the business to run smoothly. A lot of employees ask for their paystubs. RUN Powered by ADP has made it easy to download their stuff and print it. A lot of our employees prefer to access their account in ADP to view their paystubs and change their info.
  • Easy to enter employee in ADP System
  • Pulling various kinds of reports is very easy as it let us customize the thing that I need.
  • Easy to enter the data for payroll. Easy to to do pay calculation. Its really user friendly.
  • It would be really easy if we could select the paystubs and download them all at a time. Right now it only lets you download one by one.
  • There is limited access to the mobile apps. If they could add the features like viewing paystubs.
WELL SUITED It is user-friendly and easy to enter data. Pulling various reports has been very easy. The employee can access their account and ADP has made it easy so that they can do so many things on their own. LESS APPROPRIATE It would be better if they could add more features to the app. The Payroll Run app does not support lots of things.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for our monthly payroll service. It is very user-friendly and has a great interface. All of the information you need is easily accessible - adding new employees, viewing reports, running payroll, etc. Now that you can put in a ticket to request assistance, my questions have been answered much more quickly than before.
  • Electronic pay stubs and tax documents.
  • User friendly.
  • Affordable.
  • Customer service.
  • Fewer pestering junk emails.
Suits my small business needs well!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN to process payroll and track our workman's comp insurance. We no longer have to track everything by hand. Everything is submitted for us including the insurance information, state and federal taxes. W2s and 1099s are issued through them as well. Makes it so much easier to do business.
  • Reports.
  • Payroll.
  • Workman's comp insurance.
  • Pay taxes.
  • More specified local regulation outlines
If you have fewer employees it's easy but if there was a company that had over 100 employees it would become a bit tedious as you have to individually put in all hours manually. If you have Workforce Now, they have time & attendance and those hours get automatically put in per employee.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use RUN for our Payroll and Time and Attendance. I am the office manager and I approve time cards and PTO requests through ADP. We also utilize paying our employees through this program. I did not come from a payroll background so your product makes my job more simple. You also have great customer service.
  • Easy navigation through screens
  • Excellent customer support
  • Great Reports
  • It would be nice to enter time off in blocks of time instead of each day.
  • More clarity on how to set up new systems for new companies.
  • It would be nice to not have to pay extra for the HR service or if ADP could answer questions that may have to do with HR.
I have always had excellent customer service, the staff are patient and explain well if you are a new user of ADP. I like the ease of the website and doing what I need to do as far as payroll and time off. The website is very easy to navigate. It would be helpful to have an area where you can see how something is done if you don't have time to call customer service.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I run payroll and ADP takes care of everything including a tax deduction and payment. I also see the reports which show information about pay, taxes, and other deductions.
  • Taxes and reports submitted on time.
  • Friendly customer service
  • It takes information about 1099 payments.
  • As user, I should be able to use special payroll by myself.
  • Check information for 1099 payment should be easily put in by myself.
  • Adp should have an accounting software built in.
ADP is very reliable and we fear less that it will ever be negligent when it comes to our information. ADP should have accounting software connected to ADP. And it should possibly have a software program that helps make income statements and balance sheets.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I run bi-weekly payroll which includes paying commissions, hourly, salary, bonuses, and 401k deductions.
  • I pay commissions once a we receive payment from a client.
  • I pay bonuses based on hitting individual goals.
  • I deduct weekly 401k contributions.
  • Reports could be run and sent to me automatically after payroll is processed.
I love the reminders and the ease to process payroll. Customer Service has been timely and helpful when I have needed it. The reports are pretty self-explanatory and easy to run. I love that ADP processes the taxes and processes all of the year-end documentation needed.
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