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ADP SmartCompliance

ADP SmartCompliance

Overview

What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

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Recent Reviews

Thanks

6 out of 10
March 01, 2024
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
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Centralized tool.

9 out of 10
February 14, 2024
Incentivized
I have used ADP for 20+ years. We use ADP SmartCompliance to manage our state tax notices. Its a great place to organize and see the …
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How ADP SmartCompliance Differs From Its Competitors

Compliance Visibility

Simplify compliance complexity. The ADP links has a tax resource area for research and helps link you to application forms for new state registrations. There are a lot of resources in this area to help you stay up to date and in the know. Good info can help to make good changes and decisions.
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Integrations

We use ADP- WorkForce Now. We also use ADP check, ADP Tax Filing, WGPS and Time and Attendance. Having it all integrated frees up time so I can focus on running an accurate payroll and know that my taxes will be paid and deposited correctly and on time. I am more available to my employees with the …
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Expert Help and Resources

ADP updates us when a state or Federal agency has added a new tax or made a change. For example the WA Cares tax was set up by ADP. I just needed to collect exemption letters and block the tax on those who had them, but the tax set up and ready to go by the deadline.
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Multiple Solutions

I like that it all integrates and that I can access it from any computer. I can view amendments and tax notices and also run reports from ADP SmartCompliance. Its also nice that its built into WGPS so I can just click on the tab and get right to ADP SmartCompliance
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Compliance Solutions

Signing up for publications like "Spark" help me stay in compliance by making me aware of up and coming changes by state so that I can reserach further or just stay informed by the publication. Having access to Smart Compliance also allows me to keep up with my organizations tax liabilities and …
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Compliance Visibility

ADP SmartCompliance provides access to all your Tax Profiles, allows for maintenance & reporting. The "Help" function not only assist with getting you to what you may be looking for, but also provides links to external resources for garnishment information or to the IRS. The ADP links has a …
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Compliance Services

For the most part I have had a good experience with compliance personnel, though there have been times where I don't feel I have received a straight answer and they kind of go in circles. ADP has served me well with the amount of information provided in SmartCompliance, as well as the links …
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Compliance Solutions

I will receive notices from SmartCompliance on regulations that are changing and the actions that my company will need to do to stay compliant. I believe that set up tax could use some work, when you request ADP to help you set up the new tax jurgistion, they should have a better way of reporting …
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Integrations

We have integrated: tax liability, child support, garnishment processing, and a wage payment portal for W2s and pay stubs.
We use ADP SmartCompliance on a daily basis. Our employees' login into ADP weekly to review their pay stubs. This has helped to reduce paper by not having to deliver ACH …
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Compliance Solutions

ADP was instrumental in helping our organization with its FICA ER Deferral process, and to ensure payments were made timely to the IRS. The Eye on Washington newsletter and notifications on regulatory changes are beneficial to us.
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Compliance Solutions

I never have to worry about this which is a huge reason that we obtained ADP. They have the best resources and make sure that we are confident in their product.
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Compliance Visibility

Speaking only for the tax module, we are able to make sure that we file accurately and on time. We are also able to open reports that will let us know that we have incorrect tax rates or that there are some tax issues with our employees.
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Compliance Services

Our compliance representative from ADP is very knowledgeable on all tax aspects. What I like the most is that if she does not know the answer, she usually finds someone who does. There have been many times when she has reached out to IT or someone who can help us outside of her area. This is so …
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Compliance Solutions

SmartCompliance provides helpful information so I can ensure we are in comliance, as there are a lot of regulatory obligations to keep up with when you are in multiple states. It allows me to to inquire on our compliance status
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Compliance Visibility

SmartCompliance allows for you to access and view information about a tax jurisdiction, as well as make any necessary changes such as updating an SUI rate, filing requirements, new jurisdiction set-up. We have access to several reports to assist with monitoring the companies filing requirements as …
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Compliance Services

My client representative is very good at pointing out changes or new features within SmartCompliance. Even though I have used the site for many years, there have been functionalities I had not used, and was guided on how to do so. For example the manual amendment input. This is a great tool if you …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Complex Tax Scenario Management (24)
    8.1
    81%
  • Tax Data Reporting (39)
    7.9
    79%
  • Tax Document Management (32)
    7.4
    74%
  • Compliance Administration Management (32)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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ADP SmartCompliance

ADP SmartCompliance

N/A
Unavailable

What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.9
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

7.7
Avg 8.4
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Product Details

What is ADP SmartCompliance?

ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.


The ADP SmartCompliance portfolio includes:

  • Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
  • Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
  • Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
  • Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
  • Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
  • Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
  • Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.

ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.

ADP SmartCompliance Screenshots

Screenshot of

ADP SmartCompliance Videos

Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data

ADP SmartCompliance Integrations

ADP SmartCompliance Competitors

ADP SmartCompliance Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, U.S. Territories
Supported LanguagesEnglish

Frequently Asked Questions

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

OneSource Virtual are common alternatives for ADP SmartCompliance.

Reviewers rate Sales and Use Taxes highest, with a score of 9.5.

The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(240)

Attribute Ratings

Reviews

(1-25 of 134)
Companies can't remove reviews or game the system. Here's why
March 01, 2024

Thanks

Verified User
Employee in Human Resources
Real Estate Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I personally like to have a client rep that knows our company details specifically. They understand all aspects of Payroll, taxes, garnishments etc. So a 1 person shop as opposed to multiple "general" group(s) that only understand 1 piece of ADP
February 22, 2024

ADP SmartCompliance Review from Roto Rooter Services Company Payroll Tax Accountant

PW
Patricia Wilson
Payroll Tax Accountant
Roto Rooter Services Company, Inc 12th Floor (Consumer Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
ADP Smart Compliance is well suited to help you identify state and local differences but federal differences are more dificult to idenify down to the employee data level. When you need to find an employee who is causing an exception it is hard to know what the problem is because our interface is not with ADP so we are limited in the ability to use the finder tax tools created.
February 22, 2024

Would choose it again and again

Verified User
Employee in Finance and Accounting
Logistics & Supply Chain Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are new to SIT, SUI, PFM , local etc. tax accounts , you will love SmartCompliance and how easy it makes it to navigate. And if you are in need of more understanding, service request staff are there to explain and offer needed advise. It could be scary and overwhelming knowing what do file and where to call as each state is so different. I cannot imagine a better tool to help me stay complaint.
February 19, 2024

ADP SmartCompliance Review

Verified User
Manager in Human Resources
Biotechnology Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ADP SmartCompliance is user-friendly and easy to use. There is no need to deal directly with government agencies, which normally takes a long time and is time-consuming. Also, wage payment and employment tax are already paid on time to avoid any penalty and interest that may occur. ADP is a trusted well-known payroll company.
February 15, 2024

A resource you can trust!

Verified User
Employee in Finance and Accounting
Health, Wellness and Fitness Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We had a difference in the total of FICA taxes in the 4th quarter, our ADP SmartCompliance representative helped us using the quarter balance version and the ledger tool, and we were able to find the difference and submit the quarter on time.
February 14, 2024

Client Conference

KV
Kim van Oppen Cross
General Ledger Accountant
Dohherty Staffing Solution (Staffing & Recruiting, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Now that I have had some formal training on ADP SmartCompliance, with SOAR, and know about the Knowledge Base, next year should go smoothly in working through Periodic errors and balancing for the Quarter tax filing and year-end.
February 14, 2024

Centralized tool.

Verified User
Manager in Human Resources
Real Estate Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use it to store tax records and it works well for us. One centralized place. I can view the status of open tax issues, view invoices and run reports. I also like that I can access it from any computer so I can look up documents when I am out of the office.
December 28, 2023

SmartCompliance- Your one stop shop for tax compliance

Verified User
Manager in Finance and Accounting
Management Consulting Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
SmartCompliance does a great job providing access to Tax Profiles, the ability to set up, maintain, and report on is a great feature for clients, though it is lacking in providing the ability to close a profile. This may be due to ADP wanting to ensure all things are considered before doing so, it's just not communicated. WIth the updated tool, adding Tax Locator is a great addion for the user.
November 29, 2023

ADP SmartCompliance is a great choice

Deidre Whelan, CPP | TrustRadius Reviewer
Deidre Whelan, CPP
Payroll Supervisor
Vitesco Technologies (Electrical & Electronic Manufacturing, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We use ADP SmartCompliance to manage tax credits and payments, missing company information such as jurisdiction account numbers, managing tax rates, and uploading tax agency notices, plus have ADP research on our behalf.
November 27, 2023

All in One Stop Shop

Verified User
Employee in Finance and Accounting
Hospitality Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ADP is a good system and provides access to you profile to review, make changes directly without the assistance of a rep and I love that part. You can see the changes immediately and know that it' has been taken care of. I like that I am able to access the 941 and any of the annual reports once the quarter/year has closed.
November 26, 2023

Need Help Staying Compiant

SF
Sabrina Fain
Sr Payroll Tax Analyst
Brinks Inc (Financial Services, 5001-10,000 employees)
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It is very helpful to have them process all of the tax returns, however I've found it is an added time managment issue on our side. In my experience, even though they do fairly well, it does take alot of review to ensure both systems balance and the responses we receive are adequate.
November 20, 2023

ADP Smart Compliance is the Best in the market!!!

Verified User
Analyst in Finance and Accounting
Internet Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I don't have any specific scenarios that would be helpful at this time. I have used ADP Smart Compliance at my previous employer and loved it. I actually don't think I appreciated it enough. I hope that we will be using more of ADPs full package in the future. Oracle should not be offering payroll service. They don't have a clue compared to ADP.
March 15, 2023

ADP SmartCompliance is a great product

BH
Bronwin Hudson
Payroll Manager
Covercraft Industries LLC (Automotive, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When I had to pull tax notices for our auditors, I was able to go to on place and pull them all at one time. This is also true for any billing, tax notices and tax credits. Being able to find and download as needed instead of having to save a copy of everything on our server is nice.
February 24, 2023

Good for new users

Verified User
Employee in Human Resources
Religious Institutions Company, 1001-5000 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
While they have a wealth of information, their communication and turnaround times and detail of response needs improvement. Often we get responses that they are reviewing an agency notice, but it is a long unknown amount of time until we hear back.
February 21, 2023

ADP Solutions for Compliance in Payroll and HR

Julie Ann Magallanes | TrustRadius Reviewer
Julie Ann Magallanes
Corporate Payroll Manager
Monterey Mushrooms, LLC (Food Production, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
ADP SmartCompliance is well suited to organizations that process multi-state payrolls. State and federal laws can differ and understanding how to best process liabilities in every state can be challenging. If a company has few employees, an integrated suite may not be necessary. However, with a multi-state payroll and varied industries under one umbrella, ADP offers a great solution.
February 16, 2023

Awesome system and representatives!

Verified User
Professional in Human Resources
Airlines/Aviation Company, 5001-10,000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I have not used some of the features on ADP SmartCompliance, so I do not feel that I am well suited to answer this question for anything other than Taxes. I think that the agency notice feature is great; however, the search does not always find the case number that is entered. There are some quirks that need to be worked out.
February 16, 2023

SmartCompliance is exactly that...SMART!

Ginger Javor, FPC | TrustRadius Reviewer
Ginger Javor, FPC
Payroll Supervisor
Armstrong Group of Companies (Consumer Services, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I have used ADP SmartCompliance for several years and have watched it grow and expand. It is constantly changing and upgrading. There is so much you can accomplish on just this one site. With using Workday for payroll, we need the ease of using ADP SmartCompliance integration. Once set up, it is smooth sailing to provide our tax data to ADP.
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