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ADP SmartCompliance

ADP SmartCompliance

Overview

What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

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Recent Reviews

Thanks

6 out of 10
March 01, 2024
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
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Centralized tool.

9 out of 10
February 14, 2024
Incentivized
I have used ADP for 20+ years. We use ADP SmartCompliance to manage our state tax notices. Its a great place to organize and see the …
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How ADP SmartCompliance Differs From Its Competitors

Compliance Solutions

I appreciate that as each new payroll file is fed to ADP i get notified if a new jurisdiction needs set up. Our old system required that we manually set up each new jurisdiction as there was no notification when we sent it to our prior tax processor. ADP also feeds new data back form the agencies …
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Integrations

We use SAP to process payroll. SAP sends a file to ADP to process our taxes.
We work with ADP programmers to develop a file transfer that links SAP to ADP. Anytime we need a configuration change, we reach out to ADP and develop a plan to reconfigure our tax file.
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Compliance Solutions

I have to commend ADP SmartCompliance on this effort. I constantly receive updates from ADP/SmartCompliance about changes and I'm able to make any necessary updates/changes to the way we are currently operating. Kudos to ADP SC!
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Integrations

We exported Microsoft great plains data into ADP and it was a bit of a headache matching everything with their GSI. Once it was integrated, we continued to have issues with new states and mapping issues in SQL so I wouldn't recommend using this software with Great Plains again.
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Compliance Visibility

Even though we use ADP for check print it, our physical check layout is maintained by us. ADP provides a list of pay stub requirements, by state, to keep us in compliance. Dedicated account manager and weekly status updates keeps both user and manager aligned and focused. Annual web training is …
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Compliance Services

For example, ADP made the setup for the employer social security deferral very painless. I only hope the 50% payback is as easy of a process. Account managers are up to date on upcoming trends. I have also found their backup to be very attentive and responsive. This is truly appreciated.
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Compliance Services

A lot of money is spent on giving general overviews without direct answers. They don't want to be responsible for some things. This requires us to use our CPA firm to get confirmed answers.
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Compliance Visibility

This product allows us to keep track of our agency notices in one place which is important as we have over 200 jurisdictions between state and locals. We're able to pull reporting when needed and review the Statements of Deposit for every quarter. ADP is also really great about sending out …
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Compliance Services

We have had mixed experience with the personnel working in ADP's tax department. There are some individuals that are very knowledgeable and there are others who are not that have created challenges for us. My recommendation for anyone looking at this service is once you have found a knowledgeable …
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Compliance Visibility

We are confident with our company compliance with ADP Smart Compliance- users, partners, and audit staff are able to review easily, and we are able to confirm and get the details we need for the audit requirements easily- a great tool to use in conjunction with Workday- Recruitment team is happy …
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Compliance Services

We recently renewed our licensing with ADP, the team is very helpful in providing all the details in a timely manner; as the timeline was getting closer and we needed the support to validate in our sandbox before we could migrate into production- the ADP integration team personnel worked with us …
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Compliance Services

The customer service with SmartCompliance has been very helpful. We never have to wait for a response for more than a day and they always come with more information than what was originally asked for. We haven't had any complaints with the service we've received thus far. We also receive updates …
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Compliance Services

My ADP account Manger is the best of the bunch. She is always staying in contact with me in regards to changes at both the federal, state, and local level in regards to tax credit changes and opportunities.
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Compliance Visibility

ADP SmartCompliance allows us to review and audit compliance with local, regional, and federal payroll tax agencies. For example, if we have a new employee, or an employee who relocated to a new jurisdiction and is not set up with ADP SmartCompliance, we receive an immediate notification of this …
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Compliance Services

Shout out to Stephanie Trimble and her team. When I started with this company in early 2019, Stephanie and her team rectified an immense amount of tax issues that were dropped in our laps. I can honestly say that if it weren't for Stephanie and her team, we would still be dealing with these tax …
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Compliance Visibility

The reports and graphs show how our company is performing while also indicating what area we are not meeting compliance. It helps so we can target those areas and assist our managers to be as close to 100% compliance as possible. They also assist with being able to identify what areas we need …
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Compliance Services

Our experience with compliance personnel has been great. The communication is great, they are quick to respond with information and provide assistance when needed. The support that they have provided has assisted with keeping us as compliant as we can. They have also kept track on any pending …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Complex Tax Scenario Management (24)
    8.1
    81%
  • Tax Data Reporting (39)
    7.9
    79%
  • Tax Document Management (32)
    7.3
    73%
  • Compliance Administration Management (32)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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ADP SmartCompliance

ADP SmartCompliance

N/A
Unavailable

What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

15 people also want pricing

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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.9
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

7.7
Avg 8.4
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Product Details

What is ADP SmartCompliance?

ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.


The ADP SmartCompliance portfolio includes:

  • Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
  • Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
  • Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
  • Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
  • Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
  • Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
  • Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.

ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.

ADP SmartCompliance Screenshots

Screenshot of

ADP SmartCompliance Videos

Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data

ADP SmartCompliance Integrations

ADP SmartCompliance Competitors

ADP SmartCompliance Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, U.S. Territories
Supported LanguagesEnglish

Frequently Asked Questions

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

OneSource Virtual are common alternatives for ADP SmartCompliance.

Reviewers rate Sales and Use Taxes highest, with a score of 9.5.

The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(240)

Attribute Ratings

Reviews

(26-50 of 134)
Companies can't remove reviews or game the system. Here's why
February 16, 2023

ADP Smart and Secure Software

NH
Nikki Hanson
Payroll & Benefits Manager
Southern Wesleyan University (Higher Education, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ADP SmartCompliance is definitely well suited to process multi-state returns and tax filings. It has taken such a burden off of me for each payroll batch run (semi-monthly and monthly). I don't have to worry about meeting all of the deadlines since ADP Smart Compliance takes care of that end of things for me.
February 16, 2023

SmartCompliance: Your one stop shop for tax compliance

Verified User
Manager in Finance and Accounting
Wholesale Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Again, I only use the tax service and have been very happy with the accuracy of our filings, and for the most part, issues get resolved in a pretty good time frame. Having ADP to reserach and resolve any type of agency notice is a gret time saver, especially if you operate with a very lean payroll department. I have a good client representative who takes the time to meet on a regular basis to discuss any concerns I may have or assist with issue resolution if I am unable to get it resolved through an agency notice.
November 16, 2022

ADP SmartCompliance = Trust, Ease and Confidence

RA
Ruth Arnone
Payroll Manager
Citi Trends, Inc. (Retail, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SmartCompliance gives me all the information I need to handle the payroll taxes. The integrations with Workday work without incident and I can balance the files by easily accessing reports. The email communications let me know that everything is fine or that attention is needed. If something needs to be corrected, in just a few clicks I can have it completed. Huge timesaver! Access to the Wisely pay card program has been very valuable so that we can get our employees paid with instant funding and manually enroll easily. I have no complaints only praise.
September 27, 2022

Meeting and Complying with our Organizations needs.

Jill Ergenbright | TrustRadius Reviewer
Jill Ergenbright
Payroll Tax Administrator
Pella Corporation (Building Materials, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
There has been much end user improvement on this site over the 3 years that I have been using it. I really appreciate the focus and attention ADP has place on making this a user friendly site so that their customers can better navigate their payroll tax issues. I look forward to the additional features that will be added in another three years time. I really am able to be quite efficient within my role because of the ease of use of this site.
September 25, 2022

ADP SmartCompliance is the best Employer Tax Service in the market!

Verified User
Manager in Human Resources
Automotive Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
ADP SmartCompliance is well suited to register my company for new tax agencies. They did a great job in taking care of this process at a low cost. The process was smooth and easy and didn't require too much paperwork.
August 02, 2022

ADP SmartCompliance - A must have!

Verified User
Employee in Finance and Accounting
Computer Software Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's definitely worth the cost when you have many states and employees to manage. There's some confusion when you will see the payroll wage reports and tax returns filed and you find a month or so later they were rejected by the state. ADP SmartCompliance doesn't always let you know that you have to get the nasty letter from the state in the mail.
February 21, 2022

Good for Smaller Businesses Without a Tax Professional Onsite

John Bodenschatz | TrustRadius Reviewer
John Bodenschatz
Payroll Analyst
Dawson (Staffing & Recruiting, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's a great resource and a wealth of knowledge but can be tricky finding the right information because everything in the tax world does change so frequently. You really need to check the dates of articles to make sure you have the most recent information. ADP is helpful for smaller businesses.
December 01, 2021

Are you in control of you tax and wage?

Verified User
Manager in Corporate
Retail Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Very pleased to be partnered with a dedicated account manager who truly cares about our success. SmartCompliance allows users the ability to easily transfer files. In addition, their system prohibits multiple tax files to be processed if the file is a duplicate. ADP also sends email notices confirming receipt of files. Adp truly wants their clients to succeed and offers many learning activities.
November 24, 2021

ADP SmartCompliance saves me time!

Mary Huffer | TrustRadius Reviewer
Mary Huffer
Payroll Manager
Doherty Staffing Solutions (Staffing & Recruiting, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We work in many states (30+), so there are a lot of moving parts. ADP SmartCompliance helps us along the way to make sure we are set up and ready to go in any new state we go into. ADP SmartCompliance has also helped us along through all the new tax laws that have come about due to Covid.
November 24, 2021

ADP SmartCompliance Makes Everyone a Tax Expert!

Verified User
Supervisor in Finance and Accounting
Internet Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
With a majority of worksite locations being in PA and OH, it is very easy to add the needed local tax jurisdictions to the appropriate company codes. It is a very simple and easy process. Also, it is simple to upload any agency notices we receive and follow the progress. We can also leave notes for the associate working on the case.
November 22, 2021

ADP SmartCompliance is a Smart Choice for Companies

Verified User
Manager in Finance and Accounting
Gambling & Casinos Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
ADP SmartCompliance is great for managing your state and local tax jurisdiction profiles. It allows you to manage them all in one place, you have the ability to filter by entity, jurisdiction type (specific states or localities), tax type, or tax ID. This comes in extremely handy with new hires when verifying you're already set up in the jurisdiction they're located (especially for PA). It's also very easy to manage user access to the system for your company.
November 11, 2021

Great tool with awesome support

RD
Ramesh Dhullipaua
Sr IT Developer
Calwater (Utilities, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It is very helpful for our new hires and staffing purposes. It avoids lots of manual processes. Users are very happy with things moving with real-time clicks instead of waiting for days or weeks to offer a job to a candidate. We highly recommend this to any customer in a heartbeat. We are extremely happy with this.
July 11, 2021

All the right stuff at your fingertips

Verified User
Employee in Corporate
Oil & Energy Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think there is always room for improvement. The wage garnishment is not perfect. We have problems with the PQ for employees that are rehired with a different employee number. Usually, a UTL letter is sent out and we have to call ADP to let them know the employee was a rehire. Somehow, it would be better if the PQ would go off the last hire date. This could be an integration problem between Workday and ADP. Would just be nice if it could be fixed.
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