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ADP Vantage HCM

ADP Vantage HCM

Overview

What is ADP Vantage HCM?

ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.

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Recent Reviews

ADP Review

10 out of 10
March 16, 2021
ADP Vantage is used for HR (Core HR, Benefits, Talent, Recruitment) and payroll. Our employees use ADP on a daily basis to punch in and …
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It's getting there

8 out of 10
March 04, 2021
It is being used by payroll and HR at this time. We will roll it out to managers in the future once we continue to build out the areas we …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (60)
    9.4
    94%
  • Report builder (60)
    9.1
    91%
  • View and generate pay and benefit information (63)
    9.0
    90%
  • Employment history (59)
    9.0
    90%
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Pricing

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What is ADP Vantage HCM?

ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

9.2
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

9.3
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

9.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

9.4
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

9.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

8.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

9.4
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

9.3
Avg 7.7
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Product Details

What is ADP Vantage HCM?

ADP Vantage HCM® offers global compliance capabilities, powerful technology and expert service for users to enable their teams, enhance workforce agility and upgrade the employee experience. According to ADP, this translates into big wins for customers by lowering costs, increasing profits, increasing employee engagement and lowering overall risk.

ADP Vantage HCM® aims to offer easy-to-use technology and expert guidance that helps organizations focus on their vision while simplifying administration, managing costs, and minimizing risk.

Capabilities include:

  • Recruiting
  • Talent Management
  • Onboarding
  • ACA and Benefits Administration
  • Time and Labor
  • Payroll
  • Analytics & Benchmarking
  • Expertise


ADP Vantage HCM Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Travel absence management

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Vantage HCM Screenshots

Screenshot of Pay group SelectionScreenshot of Screenshot of Myself Dashboard:
Self-service views empower your people to take charge of their employee experience.Screenshot of Admin Custom Content:
Deep but simple configuration, easily yet precisely tailored to current or future needs.Screenshot of ADP Mobile App: Highly rated on the App Store
View your pay and much more anytime and virtually anywhere.

ADP Vantage HCM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesNorth America
Supported LanguagesEnglish, Spanish, French, Dutch, German, Portuguese, Chinese, French and Italian

ADP Vantage HCM Downloadables

Frequently Asked Questions

ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.

Workday Human Capital Management, Dayforce, and Triton HR are common alternatives for ADP Vantage HCM.

Reviewers rate Tracking of all physical assets highest, with a score of 9.9.

The most common users of ADP Vantage HCM are from Enterprises (1,001+ employees).

ADP Vantage HCM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)8%
Enterprises (more than 500 employees)92%
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Comparisons

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Reviews and Ratings

(169)

Attribute Ratings

Reviews

(1-25 of 39)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
HCM is one of the top class HR solution availble right now. It can be use for any size of company. Employees can excess it from anywhere and reduces work force.
  • It’s good in managing staff
  • Accessibility from anywhere
  • It’s easy to use
  • It’s interface is bit tricky. But eventually get used to it.
  • Other then that it’s one of the best tool.
  • It’s manages everything
It’s best for the company of any size. It’s really beneficial for employees as well as for the management . It refuses workforce.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Vantage across our organization for HR data and Payroll processing. Vantage allows us to keep all of our HR records and payroll in one place, making Vantage the central hub for all of our employee information and serving other platforms such as our network security, time clock, benefits management, intranet, etc. <br><br>Having worked with other ADP products in other companies, as well as home grown and competitor solutions, I am happy to have a centralized solution. As an analyst, I have a single system of record for all things related to the employee, which makes serving my stakeholders that much simpler. Having a single system to maintain also makes vendor-level escalations simpler, which saves us time and money.
  • User Security Granularity: I can fine-tune access exactly, rather than give someone too little or too much access.
  • Employee Data Security: All of our data is secure and encrypted by ADP. I do not have to manage security beyond keeping users from giving their username and password to someone. The rest is out of sight and out of mind, handled by ADP.
  • Out of the Box Functionality: While we did have to make configuration decisions in implementation, the functions and customizations we make inside of ADP all function from day one and are not affected by security updates, new versions, or patches. With other highly customized products, any update to the stock system poses a threat to functionality. ADP Vantage does exactly what we want it to do, the way we want it, and without being disabled by ongoing life-cycle management by ADP.
  • ADP Reporting: Let's be honest. Few managers actually use ADP. Most of the people in ADP are practitioners and techs/analysts. The canned reports likely are not being used, while analysts like myself who want to put together powerful analytics reports, do not have full access to the data through the dashboards or advanced reporting options. Give us the ability to have access to the database tables so we can run reports as needed, without having to navigate the odd semantics inside the shell of ADPR. I've seen this done with day old data dumps to SQL, but the data is not real time. My preference would be for an API or similar link so that I could create live dashboards in PowerBI or Tableau.
  • Support Tickets: We live and die by our emails. Yet we have a few products, such as ADP, that require us to go to their internal ticketing system to see the status of our service requests. It would be beneficial to be able to manage status updates and communication through email, including the ability to generate a new ticket.
As I stated earlier, ADP as an out of the box solution, it is far better for a company who is moving away from a home grown or overly complex system. It does exactly what is necessary and provides powerful options to boot, while not [requiring] advanced degrees to operate. ADP has been around long enough that it has experience with most 3rd party platforms for integration, and that makes it easier for companies to be able to customize their total HR solution, be it through a full ADP suite or by connecting ADP to systems they already have in place.
April 26, 2021

My Vantage Experience

Score 5 out of 10
Vetted Review
Verified User
Incentivized
We currently use it to process our payroll in the United States. It does process payroll faster than our old system.
  • Speed in Processing.
  • Employee self Service is awesome.
  • Quick reporting.
  • We can download paystubs and w2s easily.
  • Better notification of when there will be a system change.
  • Have one dedicated support person instead of a team.
  • It is difficult to get immediate answers when needed.
  • The one-off tax service is more efficient [than] the full-service tax support.
  • One-off services appear to be much more effective than full service.
Not in states/cities with complicated tax structures, eg PA , city of Detroit, and New York City.
March 16, 2021

ADP Review

Marcy Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ADP Vantage is used for HR (Core HR, Benefits, Talent, Recruitment) and payroll. Our employees use ADP on a daily basis to punch in and out for timecards. Employees are also able to update all their personal information such as address, phone, life events etc. Managers also use ADP Vantage self-service to enter information on transfers, pay changes, etc. We are completely paperless for all activities.
  • Ambassador Rewards is a great program that practitioners can participate in.
  • MyADP has a great look and feel but needs to be rolled out and not everything is there yet for our company.
  • Self Service is the best part about ADP. Supervisors/Managers can submit items to be approved. Practitioners in ADP set up the workflow for the activities they can submit.
  • I like the control practitioners have when it comes to security settings.
  • ADP in general LOVES to roll out new products however it is very clear the new products are not tested by people that actually would use the product. Also they tend to roll out products that are NOT ready to be rolled out. ADP Vantage in general is a great example of this. ADP wanted to be a contender in the product solutions of everything is 1 product and it is seamless. That is NOT true about ADP Vantage. ADP Vantage is not real time when it comes to benefits talking to payroll. Ben Calc still needs to run in the background and be set to payroll. ADP Vantage should have never been marketed the way it was. Unfortunately our company bought into it and we have the product we have and now have to work with what we have.
  • Another example of ADP rolling out new products before they are ready is My ADP. I tested this thoroughly before and I had to send a 17 page document to my service team to fix items that were not correct. Its frustrating to say the least.
  • ADP loves to change your service team on you. We have had it rough since day 1 with ADP.... our service team is who we rely on to get answers to issues. ADP will just switch them without any notices. Mary Ladwig was a great service rep for benefits and without notice Mary was pulled from my account and I was given a different rep. Not only did ADP do this without notice but they did it right before Open Enrollment the absolute worst time for ADP to pull a rep. We have had the most challenging Open Enrollment and it is purely because ADP decided to pull my rep and then give me a completely inexperienced rep for Open Enrollment implementation.
  • ADP Reporting is horrible. There is nothing to say other than it is not user friendly.
  • ADP loves a good release to try and fix issues. However 99.9% of the time the release causes more issues that ADP did not test for.
Our company now has worked out most of the kinks but it has taken us 4 years. Items that you think would be easy are never easy with ADP. Overall out product is working the way it is working because we worked 16+ hours days to figure out the issues. We didn't have the time to do this but unfortunately we don't have the ability to switch at this time so we have to figure it out.
March 11, 2021

Accuracy is key!!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently have 31 different pay groups that we process payroll for. We just implemented the recruiting module a few months ago that feeds into VantageHCM for all new hires. We're still trying to reduce the amount of paper that is processed between the business units, HR, and payroll. Everything is working as we expect it to.
  • The dedicated service team allows for faster response to issues.
  • It provides easy navigation for all employees, managers, and practitioners.
  • Time cards, benefits, and payroll are all part of VantageHCM -- instead of three separate systems.
  • It could provide a better reporting functionality for practitioners.
  • I would like notifications from ADP when certain areas of the system are not working or are running slow.
  • I would like more detailed instructions on how to do certain things, such as a new state tax setup.
ADP is well suited for a larger company with at least 100 or more employees. It's too complex for a small company with less than 50 employees, but it is a great system to migrate to if using multiple systems for timecards, benefits, and payroll. when ensuring we are compliance with new state requirements, hard to verify with ADP is all of our companies have been set up correctly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP Vantage HCM is being used by our entire organization. The self-service aspect is great. It has empowered our team members to do training online, update their information, and get their pay statements and W-2s any time and any place they'd like. We've also gone almost completely paperless in HR and have been able to save money with ADP Vantage HCM.
  • Learning Management--this is great because team members can do required training courses online at any time. This saves us money and time because we don't need to travel as much.
  • Employee self-service--team members can update their personal information without having to fill out paper forms and send them in. This has resulted in savings regarding paper purchases and ink.
  • Manager self-service--managers are able to initiate some changes for their team and this has simplified processes and resulted in fewer lost changes.
  • eTime doesn't always work properly. The support team is a bit slow in responding and resolving issues.
  • Onboarding needs to become more user friendly, especially for managers and practitioners to audit progress.
  • The mobile app needs to have the same accessibility as the mobile website.
We have been having some issues with time and time access. I'm not sure why these issues pop up suddenly. I really like the learning management and performance management modules. They're pretty easy to set up and use. There are a few little tweaks that could help make the system work more smoothly. I wish we could configure more items ourselves.
March 04, 2021

It's getting there

Score 8 out of 10
Vetted Review
Verified User
It is being used by payroll and HR at this time. We will roll it out to managers in the future once we continue to build out the areas we want them to use.
  • Reporting
  • Payroll
  • User defined areas
  • Performance management
I think this platform is better for a medium to large sized company.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In our company ADP Vantage HCM is being used across the organization, from human resources and payroll to employees to reporting for senior management. The main purpose we use it for is payroll, although it is also used for recruiting and other purposes.
  • It is very easy to learn and use, especially if you are familiar with ADP products
  • The support team at ADP has been great and extremely helpful
  • Employee self service portion is very beneficial
  • The training information provided is definitely lacking, it is hard to find ways to learn quick tips or techniques and there appear to be no pre-recorded training sessions
  • After using both Vantage HCM and WorkforceNow - Vantage is definitely a step backwards or a downgrade regarding its capabilities
  • The reporting also seems to be lacking and/or the training is hidden somewhere. I am a quick learner but do not find the reporting tool to be easy to self-teach on and so I have been extremely limited in the reporting I have been able to use.
Although ADP Vantage HCM is no a terrible product, it is by far not the best product that ADP has to offer. If the main reason for choosing it is the cost, then I would be sure to calculate the cost of having employees, managers need to use other programs to backup or create information that Vantage is not able to. With that said, it is a fairly easy system to learn (especially if you are familiar with ADP products) and the support team that I have had experience with has been, for the most part, exceptional.
Score 9 out of 10
Vetted Review
Verified User
We are using ADP Vantage for SRC Federal. It is also being used for all on-boarding, recruiting, and payroll needs within the organization.
  • Self-service gives our employees the ability to own the process.
  • Payroll reporting is so much easier.
  • Customer service could use more coaching and development.
ADP Vantage has the ability to grow alongside your company.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP Vantage HCM is being used company-wide for recruitment, HR, payroll and time. This system allowed us to standardize processes and implement more security so we could open up more options for self-service.
  • ADP Vantage has a wonderful reporting feature called "Field Grabber". This allows even very inexperienced users to create the reports they need.
  • ADP Vantage has a robust security management tool. We can set up users into a standard profile or easily create unique profiles for special circumstances.
  • ADP Vantage gives the client access to manage their own setup, for the most part. We can manage our setup to incorporate changes in our processes.
  • ADP Vantage can improve it's effective dating options. Many users don't understand what date to use and end up selecting a date that causes a problem with the data. It would be nice if we could set parameters to this field on certain screens.
  • It is not easy to audit any user activity ADP Vantage. It's a complex report to run that needs to be deciphered, not easy to read for the occasional ADP user.
  • Several fields are not as they are named, so it is not as user-friendly as it appears. For example, in Garnishments, if you have a Federal Tax Levy Agreement it has to be entered as Lien Type of Child Support order with a Sub Type of Private Order. No one would figure that out on their own.
I believe ADP is great for large businesses that are expanding. There are lots of cool features that we haven't used simply because they don't apply to us yet, but I hope to use them in the future. The Data Cloud and Bench Marking are ideal for the large business that wants to see where they are in the market and their changes over time.
Score 8 out of 10
Vetted Review
Verified User
We only use ADP Vantage HCM to process our payroll.
  • Pretty consistent in accuracy
  • Up to date with federal and state laws
  • Provides different solutions based on needs
  • Report writing
  • Access to view setups
  • Speed of return calls, solving service requests, overall customer service
It's been working for us so far but definitely the experience could be better. I remember when we had just launched ADP Vantage HCM, there were no proper directions and some issues that we had to solve, but now things are going smoothly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use Vantage HCM across the whole organization. For the past year, we have been transitioning to a Shared Service Model where we are implementing companies from our parent company to service their Benefits, Human Resources, and Payroll needs. Because we are transitioning to this shared service model using ADP as our platform, it is saving our parent company a significant amount of money.
  • Payroll processing
  • ADP mobile app
  • Health & welfare platform
  • Not all screens are set up uniformly.
  • Issues with product enhancements are communicated quickly.
ADP Vantage HCM has amazing reporting features. You are able to build reports on the fly for specific things asked by different departments. The user-friendliness of the mobile app makes it easy to give our employees the ability to do things on their own that took a bit of time away from the back office. Payroll processing is a breeze with the tools that ADP provides.
May 12, 2020

ADP Vantage

Karen Posso | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We currently use ADP Vantage for our payroll, Hr, benefits, and time.
  • ADP is very user friendly.
  • Customer service is a main focus.
  • Always stays on top of updates.
  • The reporting side could be a bit challenging if you are not a little technical.
  • The requesting time off can be a bit user friendly and simpler to navigate.
It's a very easy system to use, if set up properly it's very useful.
Jon Freedman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization utilizes the ADP Vantage HCM application in various capacities. Employees use the ADP Vantage HCM application to log in/out, check their time cards and PTO balances. Managers use ADP Vantage HCM to review time cards, perform edits, and run reports. HR and Finance practitioners perform payroll and HR related duties in ADP Vantage HCM.

My overall feedback is that ADP Vantage HCM is an above-average application and fits our business needs for the most part. There are a few areas within the payroll sections that still need to be updated, and we have lost some functionality that we experienced with Payforce.
  • The flow of data from payroll to time now takes minutes, and there is no need to wait until the next day.
  • The general look and feel of the application, especially the layout, make it easy for all users to perform their duties.
  • The insight metric and analytic dashboards are an updated view on a variety of data points.
  • The Pay Data views, while helpful in some data entry cases, can slow down batch entries if you have to update or create new views continually.
  • The state tax withholding section is a bit cumbersome and involves unnecessary movement to another screen and then back again to save the updated information.
  • ADP Vantage HCM cannot default the effective data of incoming payroll changes to the 1st day of the pay period. ADP Payforce had a flag that we could check that would do this. This is critical because although the payroll section will include retro the changes to the beginning of the pay period, the actual effective date will map over to time and not the beginning of the pay period.
ADP Vantage HCM is well suited for large accounts with more complex payroll and time and attendance needs. I would not recommend this product for basic payroll processing. These business would be much better suited to use a lower level payroll product.

I am pleased with the level of growth potential that ADP Vantage HCM has and look forward to utilizing these in the future.
March 27, 2020

Room to Improve

Score 4 out of 10
Vetted Review
Verified User
It is used as a single source for all HCM data. Time, Payroll, HR, recruiting RM feeds in.
  • Easy to locate data
  • Steps for processing payroll better than Enterprise
  • Continuous development
  • Reporting in ADPR is not intuitive or user-friendly
  • Lacks advanced technology that other payroll systems provide
  • It is not as integrated as they think
  • It is too hard to get the capabilities you need to be successful in using the system
ADP does not meet deadlines on projects, they take no accountability for their mistakes, they hold data hostage and cannot access on their own, and make it so hard to get the solutions we need because they only think towards the future and do not help us with issues happening now.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Vantage is being used by Payroll for the entire organization. With multiple pay groups it streamlines our processes when we have to upload commissions, etc. as one file, and it knows where to go. Able to see all employees, without having to know the pay group they are in. Transfers without having to add information.
  • No matter the number of companies, you can get information quickly without having to pinpoint that info 1st.
  • Great reporting capabilities.
  • Continued upgrades as this is ADP's future.
  • Need to upgrade their manual check process in a BIG way.
  • Need to better test before deployment.
  • Allow the company to make the adjustments when filing amendments, rather than filling out that form. Less time and less error.
For large companies, this is a good product especially if used with self-service. It has robust functionality, ease of use for pay cards. Easily customized. Able to bring in data from other systems, if HR is not ADP. Ability to retain batches used all the time, and able to transmit payroll on the fly, but not send data you've already uploaded.

Expensive.
Sarah Truman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP Vantage is used for domestic payroll in the United States. There is a feed from Celergo for the global payroll that comes back into Vantage for both shadow payroll reporting as well as reporting to the GL for one consolidated GL report to Accounting. I managed the payroll department when we converted to ADP Vantage from ADP ProBusiness a couple of years ago. This solved some pain points of ProBusiness as it was a DOS greenscreen program that would not let you even copy and paste data. With ADP Vantage we were able to convert almost everything, including garnishments to uploads or integrations, and automate more of our processes.
  • EPIP batch uploads are customizable. Each payroll processor was given their own upload template so they could input all of their changes on it, and then upload at payroll processing time.
  • We had multiple pay groups. ADP Vantage makes the ability to submit and close multiple pay groups individually very easy. This was a big pain point for us and we were able to speed our timing up by opening and closing our pay groups individually.
  • Report writing in ADP Vantage is a breeze. It has the ability to drag fields into the report writer, so you don't have to remember the exact fields you need. You can literally go to the screen you want to report off of, and drag the field into your report.
  • Prior year tax adjustment functionality could be more user friendly.
  • If you do not have the full ADP Vantage HCM package, and you use something like Workday for HCM, you will be manually calculating retros.
ADP Vantage is suited in large companies if you like ADP, are planning on staying with ADP, and are knowledgeable with autopay, how to stop autopay, familiar with multi-J reports, understand ADP tax adjustments and manual check adjustments, and have multiple pay groups. If you have a need for multiple retro calculations and use a different system for HCM then you do for payroll, you will still have some manual work, and need to watch your date data lines as this can cause issues. Once you understand how it works, and create a system, you will be ok.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Vantage HCM is being used across the whole organization to process payroll accurately and efficiently for 7,000+ employees.
  • Payroll processing.
  • Garnishment processing.
  • Tax & compliance.
  • More customization within the platform.
ADP Vantage HCM is well suited for companies who process payroll for multiple, high-volume pay groups concurrently.
Kathy LaViolette | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Vantage and several other ADP-related products are being used by the whole company. It is our system of record for all employee HR functions. We also use ESS/MSS, payroll, recruiting and supporting processes. We needed an integrated HR process, from hire to fire, and this solved our most critical business needs. The goal for our purchase of Vantage was one-stop shopping for our HR users and employees in the field.
  • The user interface and end-user experience is really the best of breed. The mobile app is user-friendly and the ability to flip into alternate languages has improved our adoption of this feature.
  • The administration of the back end of Vantage is easy for practitioners to modify with minimal ADP intervention on run and maintain items.
  • Vantage implementation has helped us standardize our processes across the company.
  • Customer Service and the support team at ADP continues to be the biggest issue we have. Configuration requiring SME input requires a lengthy ticket process and the assigned resources are overburdened with other responsibilities. We struggle to get dedicated help and quick response times.
  • Small changes to interfaces or tweaked to the configuration we cannot perform ourselves require costly change control requests. A simple change to an ADPR can cost $6000. We feel nickel and dimed.
  • The technology is not aligned between the systems. Payroll is old and needs updating. Recruiting doesn't have the same look and feel and has minimal mobile capability. We purchased the suite of products hoping for alignment and continuity of products and it's clunky and provides a very dissimilar user experience. The separation of functionality between Talent and Time and Vantage and RM required cumbersome batches to update the systems and synch issues are common problems we have.
  • not enough development in the Vantage roadmap of features -- the MY ADP mobile interface is slow to encompass the classic views for performance and time -- we need to be able to do everything in My ADP and mobile, and that is not the case.
  • We haven't felt comfortable turning on MSS since the workflow and functionality isn't truly fleshed out.
If you have experienced in-house administration and experienced configurers you will spend less on the configuration. Also, the Spanish language features aren't fluid through the system. You should be able to switch a page and have all standard and custom fields flip to the other language. ADP Vantage is a hodgepodge of available translation. It's not out of the box.
September 13, 2019

ADP Vantage HCM Review

Score 4 out of 10
Vetted Review
Verified User
Our entire organization uses ADP Vantage. Being a somewhat new employee, I am not sure what problems it has helped to address versus the platform we had prior to Vantage. I do like how it is easier to navigate about the site when hiring new employees, looking up information, etc.
  • I like the ability to create reports with the field grabber option.
  • New design is simple to use and understand.
  • Efficient
  • All fields are pretty self explanatory
  • It does tend to "freeze" occasionally, or buffers for seconds on end causing your site to log out.
  • Customization to your organizations needs is definitely limited.
  • More cons than pros.😕
Overall Vantage works and is easy to navigate through different fields. Creating reports is not too difficult as well. However, there are areas that may need improvement such as customization, & features offered by Vantage should actually be available to organizations.
August 26, 2019

ADP has potential

Score 8 out of 10
Vetted Review
Verified User
We use ADP Vantage across the organization for the following areas:
  • HR
  • Talent
  • Learning
  • Performance
  • Benefits
  • Payroll
  • Time/Attendance
  • Reporting
Our Employees use it for their HR/Payroll portal to submit things electronically and our Management team utilizes this for their staff to approve time cards, time off, changes, etc.

It streamlines workflow.
  • Technology Advancement - striving to make changes that companies need.
  • getting buyer input
  • Reporting
  • Missing functionality across their ADP Vantage platform. It has a lot of room for improvement especially with myADP and the Talent Management full suite. Not very customizable for our organization.
  • Releases tend to create new problems which cause some of our staff to not be able to do their job.
  • ADP charges for every little add-on where we are finding competitors do not.
  • Performance Management
  • Recruitment
  • Payroll seems to work seamlessly.
  • Need a better presence with HR, benefits and recruiting!
  • The more customization you have, the more potential issues you could have with releases (upgrades)
August 09, 2019

ADP Vantage HCM Review

Sean Serpe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our company uses Vantage for all HR related functions including recruiting, training and development, succession planning, benefits, payroll, etc.
  • Easy to navigate
  • Looks good
  • Limited audit abilities
  • Reporting can be difficult at times
  • Random latency issues seemingly monthly
I think Vantage offers a great full package that can be easily utilized by companies under 5,000 associates. Once you get to a larger size it can be a bit hectic.
Shelly Guilmette | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Vantage for payroll processes and it was implemented as a replacement for PayForce.
  • fairly intuitive most of the time
  • nice new user experience for employees with MyADP
  • can process payroll
  • functionality is spotty - some things work differently depending on the field or page you are on - but not consistently across the application - some user ID fields need to use a leading zero - some you cannot use a leading zero
  • lots of wasted space which requires the use of slide bars to view info - tons of extra key strokes to view or get into the information you want
  • not a lot of thought given to how users will utilize/interact with the application - during our testing phase we were finding issue that should have been resolved in beta testing - some reports the headers are illegible due to poor formatting which we were told were a 'vantage design' and that we would get used to it
  • the best way to get system enhancement requests to ADP is to complain/comment on The Bridge was the direction we were given
  • we had a fully functional system which did all that we needed and were forced to 'upgrade' to a product which does not provide the basic functions that we had on the 'old/outdated' application - would have expected to get at least what we had plus some new functionality - now forced to redesign processes and find ways to work around vantages' limitations
It might be a better fit for companies looking for an HR solution as it seems that more thought and attention was paid to non-payroll functions - but for payroll only not the best option.
July 24, 2018

VANTAGE

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Benefits with ADP is great, open enrollment is initiated and employees go into the benefits section and enroll themselves, less paperwork, less human error. I used to have to go over 200 timesheets, now all the time is handled through Vantage. It used to take me almost 2 days for timesheets alone, now it takes me 4 hours to process time for 460 people.
  • The processes are simple
  • ADP always help to fix any issues that may arise.
  • It is nice to have a knowledgeable source to go to if you are in many states and the laws are different for each.
  • All of our taxes are also completed and submitted by ADP
  • Customer service - solving issues in a timely manner
  • More explaining why the problems actually happen so we can avoid future issues
  • Benefit quirks during open enrollment and the small issues that happen
I have not seen an area of my job yet where ADP has not improved the efficiency of it
March 23, 2018

ADP Products

Marissa Johnson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP Vantage is used by our entire organization for payroll
  • Easily navigate the system
  • Process payroll accurately
  • Easy to create batches for processing
  • Retro calculations systemically
  • Ability to set-up codes without needing ADP's assistance
  • Transfer of data between ADP & HCM
ADP's systems calculate payroll very accurately. The tax services also work extremely well. A cloud based system would be more efficient.
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