Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
How ADP Workforce Now Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
Essential
Contact sales team
Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(2092)Attribute Ratings
Reviews
(1-25 of 83)Companies can't remove reviews or game the system. Here's why
July 08, 2023
Workforce Now has made my job easier.
We use it to enter our time on the timecards. We use the Time Off feature to request time off, and that makes it easier to track our balances. I run reports to see what percentages were coded to certain grants. The payroll has become less time-consuming and much easier to process.
- Chatting with a representative.
- Keeping track of time off balances.
- Processing payroll tax returns and forms.
- Reports can be hard to create.
- I would like to be able to notify employees to complete their timecards.
- I would like to receive birthday notifications.
July 07, 2023
ADP WFN Review
We use ADP Work Force Now to handle payroll and HR needs. We process payroll for all staff that are paid bi-weekly and we have Board members that are paid once a month. We use the HR portion of Work Force Now to process hiring new employees and also terminating employees.
- HR onboarding
- Time & Attendance/Leave Requests
- Very user friendly
- Implementation staff
- Customer Service
July 03, 2023
Help for the newby
ADP is our sole payroll provider. I was new to payroll in 2017, the transition was very smooth thanks to the wonderful support from our ADP sales and customer service center.
The employee portal is easy for my staff and I never hesitate a call to customer service no matter the scope of my question or concern.
ADP has helped to streamline the process in all aspects of the HR and Payroll I am responsible for.
I get solicitation of other payroll platforms, but have no desire or need to leave ADP WFN!
The employee portal is easy for my staff and I never hesitate a call to customer service no matter the scope of my question or concern.
ADP has helped to streamline the process in all aspects of the HR and Payroll I am responsible for.
I get solicitation of other payroll platforms, but have no desire or need to leave ADP WFN!
- customer service is generally nice and helpful
- I am able to customize reports specific to my needs with ease
- so helpful to have chat and the bridge which eleviates the need to be on the phone for help
- customer service needs to direct to the correct department as soon as they realize its not their expertise
- customizing reports, step by step, to attempt on my own would be nice
- validation tables are very confusing, would be great to have again, step by step inside that area to attempt to do on my own
- Quick calc for a potential employee
June 05, 2023
It PAYS to use ADP.
We use ADP for Our employee record keeping ,in term of clocking in and out, vacation ,benefits and employee manual updates.
- Track Vacation and approvals.
- Track missed hours and ease of notifications for management to adjust any mistakes.
- Makes finding pertinent information easier to find.
- Sometimes, ADP does not log hours when punching in.
We are using it across our whole organization of around 50 employees. We have been using ADP for the last 5 years or so at least. We are using it for Payroll, Benefits, Learning Management Software. We also use it for time keeping purposes and for time off record keeping.
- Payroll Support
- Learning Management Software
- Taxes and smart compliance
- Dedicated support lines for certain areas of the system. Not everyone can know everything about the software
- Timely notifications
December 02, 2021
ADP Workforce Now - the easiest choice in Payroll & HR
Our organization currently uses ADP Workforce to process and manage payroll and HR operations for our employees. We run bi-monthly payroll for our employees and third-party contractors. Employees have access to their paystubs, vacation time, sick time, etc. all through the ADP app. Operations within this platform run smoothly and are as simple as any payroll software that I've used.
- Simple payroll administration.
- Generation of monthly payroll reports.
- Employee access to digital payroll records.
- Comprehensive HR solution.
- A greater variety of packages (i.e. tiered pricing for smaller organizations).
- Interactive training opportunities.
- More communication between organization representatives and end users.
November 24, 2021
ADP Workforce Now from a user's perspective
We use ADP Workforce Now to process payroll and HR functions for 2 companies. Workforce Now enables us to onboard a new employee seamlessly, and the employee can choose to elect e-Earning Statements once an invite is sent and an account created. Every step of adding a new employee is easy to follow and self-explanatory. The payroll and reporting ends are efficient, without my payroll person having to spend a lot of time to get payroll and reporting done.
- Employee profiles; pay, personal, and employment are easy to navigate and edit.
- Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
- We can easily upload a file with hourly employees' hours.
- The font size of employees' pay rate on Pay Profile should be smaller. I'm always worried someone walks up to me and I can't minimize the screen fast enough.
- Assigning a time-off policy isn't easy to find.
- Vacation accrual policy is set up behind the scenes, I'd like to see the criteria without calling customer service.
November 17, 2021
Happy with ADP Workforce Now
It is used across the whole company. Payroll, HRIS, Recruiting, Time Keeping
- HRIS
- Updates regularly
- Good Support
- Performance Review is a little hard to get started
- Supporting documents be able to be deleted
October 29, 2021
ADP candid review
ADP Workforce Now (WFN) is the exclusive software used to track time, labor costs, costs by department and payroll/tax functions. WFN is our recordkeeper, payroll producer and tax advisor on all things payroll.
- Calculate and record payroll
- Timekeeping
- Cost analysis by project name or organizational code
- Tax recording is complicated and prone to errors.
- Customer service is provided by random individual instead of a dedicated representative
- Onboarding of new companies takes MONTHS!!!!
October 06, 2021
Not the Best Service
ADP Workforce Now is used for payroll and time off across the entire company.
- Processes payroll
- Has webinars
- Connects other users
- Clear communication
- Help and support
- Nomenclature and ease of use.
October 06, 2021
ADP is Easy as 123
ADP Workforce Now is used for employees' time, attendance, and benefits. Leavitt is a corporate organization, however, we are part of the Redwoods Leavitt branch. We have approximately 16 employees in our department, throughout the two offices in Oregon and two in California. We have our HR in another area/state that can assist with any questions or concerns we may have. I assist with approving and submitting payroll for our employees, while the agency co-owner is informed of the employees' times and attendance. Leavitt Enterprise uses ADP Workforce Now as a whole.
- User Friendly: Easy to read and follow.
- Organized: Keeps important details.
- Thorough: Makes you save progress with tasks, keeps you updated with changes.
- Convenient: Able to access once logged onto the system, simple concept with clocking in and out. Able to pull tax forms and payment summary for ones self.
- Notes: Unable to post notes to employees' times/days when they are out of the office. This would be nice to note why a person is gone for record-keeping.
- User Settings: ADP Workforce Now would be neat if you can customize your user portal with backgrounds and colors - make it your own.
- More often company news and announcements updates.
October 06, 2021
Lifesaver for HR professionals
I used ADP as an employee at another organization. In my current role, I underwent the process of reviewing and changing HRIS providers for the organization after negative feedback about the current provider. I was very pleased and impressed with the products and support offered by the team at ADP. The implementation was thorough and allowed us to train staff over time. The system effectively streamlined HR functions and recordkeeping into being more efficient than with our previous service provider.
- Timekeeping
- Performance review
- Onboarding
- Some features are too restricted once you have started to make changes
October 06, 2021
ADP Workforce Now Review
We use [ADP Workforce Now] for payroll, benefits management, and time-off tracking - [I feel] it is extremely flawed software with so many issues and bugs, that it honestly would be faster to do payroll manually. [In my opinion] customer service is horrific and has to be hounded to address concerns.
- [In my opinion] nothing
- Payroll tax processing
- Customer service
- Fix glitchy bugs
- [I feel they should] stop selling extraneous items and fix the basics
October 06, 2021
Great implementation!
ADP WFN implementation was super easy and pretty quick. The staff is knowledgeable and helpful. I have gone through an implementation before and this was seamless compared to my last one. IT also has metrics that I would normally track on my own and now it is all automated and accurate which makes my job more simple.
- Implementation
- Customer service
- More step by step guides could be helpful.
October 06, 2021
We love ADP
We have roughly 20 employees that use our ADP Kiosk and we love it. It makes sure that our employees take a full 30 minute break per CA requirements but not allowing them to clock back in early from break. They use a passcode since the biometric processing became difficult and cumbersome.
- Meal attestation
- Ease of use
- Easy to navigate online data
- Biometric feature needs improvement
- Restriction of starting work too early
October 05, 2021
Could be better, could be worse
We use it to onboard our new hires, keep track of time clock functions, and run payroll. It does allow us the convenience of having one program to assist with all of these functions.
- It makes onboarding a new employee simple while eliminating paper copies of everything
- Reviewing time card punches is streamlined and easily fixed when there is a mistake
- I appreciate all of the training on the program there is available.
- Sometimes, it is difficult for new hires to use the program to enter the information
- Time clock functionality is oftentimes down during the time of day we need it most
- Would like some sort of time clock option that allows non-management associates to be able to check their time clock punches for the day and correct them on the spot.
October 05, 2021
Easy Payroll
ADP Workforce manages my bi-monthly payroll and does a good job
- Direct deposits
- Communication to employee
- payroll made easy
- Grossing up bonuses
- n/a
September 29, 2021
NEW to ADP but love it
We are using it for outsourcing our payroll and tracking time. All employees are clocking in and out so time is recorded accurately. It helps with timing issues and saves time with payroll and handing out checks each week. Everyone is adjusting to the new ways of using ADP. It seems to be moving along in the right direction. So far all is good.
- Customer service with handling issues.
- Saves time when preparing payroll.
- Employee times.
- Paydata batches.
- Correcting times.
September 24, 2021
ADP Workforce Now - Pretty good so far!
ADP Workforce Now is used in my center and in about fifteen other centers under the same umbrella. I use it for payroll, tracking hours, staff signing in using facial recognition, onboarding, time and attendance, all employee documents, and more. I haven't experienced any major issues as of yet. They are always available to assist when needed.
- Keeping track of employee records
- Alerting me when needed
- Ease in Payroll processing
- I have a lot of trouble with the disciplinary section
- Required fields are not always starred (*)
- Some of the wording can be confusing
September 24, 2021
Easiest HR Software to Use
We are using ADP across the whole organization for Payroll and Onboarding and will continue to add to our portfolio of the tools they offer. It has helped streamline our payroll and onboarding offer a better employee and new hire experience.
- Simple interface.
- Great help resources.
- Easy setup.
- Getting through to technical support can be tough.
- Better support during implementation.
- A test or demo environment during implementation.
September 24, 2021
I am more comfortable ADP Run. I liked it better than WFN, much more user friendly.
It is used company wide in all departments. As well as on a corporate level.
- Time and attendance.
- Being able to speak with a customer service rep personally instead of everything online.
September 23, 2021
ADP Workforce Now is a Must!
Our whole organization uses [ADP] Workforce Now. We have used the HRIS, Benefits, 401K, Time & Attendance, Talent Requisitions, and Payroll. Our financials are in Navision so we utilize the GL Upload Reporting to upload the data into that system. I can't express how much I, myself, use every aspect of [ADP] Workforce Now; reporting is huge as I use it for so many different things daily which helps all departments.
- Reports are amazing! So much data is available and customizable.
- So many reasons I am happy with ADP [Workforce Now], it is hard to name just a few. I am happy with the many aspects of ADP [Workforce Now].
- I wish I had access to the actual reports for the carrier connections. There are concerns and issues with some reports with a carrier and it has been a long process to try and fix. It is also frustrating since I can't see if the data that is going to them is correct or not since I can't see the report.
- Other than that, I cannot think of anything else at the moment. I know there are a few things that pop up that I would like to see or have the ability to do. [However,] the updates do help with adding features that we suggest throughout the year.
September 23, 2021
ADP Workforce Now for HR, payroll and benefits support
ADP Workforce Now is being used across the organization. We use it for payroll and benefits.
- Simple scheduling
- Training availability
- Reporting can be tricky to set up in Custom Reports
- Setting up PTO is cumbersome
September 15, 2021
Great for Big Businesses
We use the ADP Workforce Now as the payroll and time management system for our company.
- Time tracking is very easy
- Highly secure app
- Easy payroll distribution to employees
- The need to change a password every month is annoying, though respectable
September 14, 2021
ADP is the Real MVP
ADP Workforce Now is being utilized across my entire organization. New hires are welcomed to the platform on their very first day of onboarding. Workers at my organization then go on to use the platform every single day of work after onboarding is completed. My organization also puts all of our training and quarterly assessments through the platform. We get very good use of the portal.
- Easy access to Human Resources materials and info
- Easy, on-demand access to payroll and benefits information
- Organization-wide time and labor management portal
- Would love to see easier accessibility on main page for the tabs most used
- An easier to view time approval page by manager
- More security for the platform overall to protect users' information