Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
How ADP Workforce Now Differs From Its Competitors
Awards
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Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
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Cloud
Enhanced
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Complete
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Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(2090)Attribute Ratings
Reviews
(126-150 of 1089)Companies can't remove reviews or game the system. Here's why
December 06, 2021
ADP = Always dependable programming
We are currently using ADP Workforce Now in the following ways: Onboarding Benefits Administration HR/Payroll Performance Management Equipment Tracking Document Control Training
- Communication
- How To Guides
- User Friendly
December 05, 2021
Basic, could use some more assistance, very doable
ADP Workforce Now [is used] for payroll services.
- Online customer assistance
- Answering questions via phone/ remote chat
- Phone call assistance was very helpful
ADP Workforce Now is being used by our entire organization across three states. We use Time & Attendance, Payroll, HR and Timeclocks.
- Continued upgrades to better their software
- Free webinars and online classes
- Personal account manager who is very prompt and [efficient]
- The ability to synchronize all the modules (payroll and time & attendance)
- User-friendly custom reports
December 05, 2021
ADP Workforce Now Review
Overall ADP Workforce Now [has] been a positive experience and has been easy to navigate to support employees and manage my own profile. The interface is very user-friendly and it has aided in me being productive while at my program. Finally, it is easy to see where my employees stand with overtime while working for the organization.
- Schedules
- Payroll
- Agency updates
- Vacation time
- Better report layouts
- Over under reports
- Less updates about ADP to general users
December 05, 2021
Not highly recommended
[We use for] payroll services.
- Processing
- Timelines
- Reporting
- User friendliness
December 05, 2021
Positive switch to ADP Workforce Now so far
My current organization just switched to ADP Workforce Now and so far, so good. There are some features that would make it more efficient, however, overall, it is a simple system to use, and ADP Workforce Now support has been wonderful.
- Time keeping
- Personnel info
- PTO balances
- Easy reporting for birthdays
- Message center
December 05, 2021
Simple and Easy, Gets the Job Done!
ADP Workforce Now is currently being used across the Sage Intacct organization as our main portal for referencing information such as benefits, emergency contacts, training, policies, time cards, etc. ADP Workforce Now is our portal for all HR resources and contacts.
- Time Cards
- Requesting Time Off
- Library of Gathered Information
- Layout Organization
December 05, 2021
ADP use is easy
I use ADP to access any pay deposits to my account and reference my overall compensation plan. Very easy to use and has no issues at all. I have used their support desk and they’re very helpful as well. I would highly recommend using this ADP system with your workforce as well.
- Summary page
- Detailed info
- Support system
- Mobile app access updates
- Longer support hours
- Send out print updates
December 03, 2021
Best tool for payroll management
Accessing paychecks and keeping a track of my salary slips[.]
- Track salary
- Track deductions and taxes
- Past history
- Ability to view income changes for the past year or so[.]
- Deduction/taxes %
- Nothing else
December 03, 2021
ADP - Easy to use!
Predominately, our organizaiton uses ADP Workforce as a way of managing time sheets. We are a national organization so we utilize this product for entering our time sheets, as well as inputting any time off requests. Additionally, we use ADP Workforce to manage and enroll into our benefits. Lastly, our personal information, such as addresses and numbers are located there and we edit our personal information via ADP Workforce.
- Organization
- Communication
- Easy to Use
- Poor user experience
- Some links are not found where expected
- Outdated website
December 03, 2021
Solid software that meets our company's needs
ADP is used by our associates and enables them to request vacation, obtain pay statements and T4 statements, access benefit information, and receive communication and links to important resources. This process was traditionally manual with paper statements, vacation manually inputted, etc. This has provided associates with a one-stop location for all the information they need and is accessible to associates on leave or who leave the company.
- Helps you to manage vacation[.]
- Benefit enrolment is simple and easy to follow[.]
- Easy to update associate information to ensure they receive information they need[.]
- Easy to track beneficiaries and dependents[.]
- Easy to access documents like pay statements and T4s[.]
- Was especially helpful during Covid-19 lockdown as we were able to communicate easily with associates throughout layoffs etc[.]
- Allows us to modify branding for different divisions[.]
- Robust reporting[.]
- Toggling between English and French is complicated[.]
- Defaults to [the] US even though we are based in Canada and profiles are created in Canada. This causes user issues[.]
- Forgot username/password process doesn't always work easily and associates often require admin assistance when they need to update this information[.]
December 03, 2021
ADP Workforce Now WORKS
We use ADP Workforce now as our HCM/Payroll system. We combined a number of disparate systems to actively manage everything on 1 easy to use software platform. We now track time and attendance, process payroll, and manage benefits through ADP Workforce Now. Historically this was through 2 different systems (and manual paper processing).
- Payroll processing
- Time and Attendance
- Benefits/401k
- Time and Attendance
- Features on phone app
- Reporting
December 03, 2021
ADP Workforce Now
I am an end-user of ADP Workforce Now; I use it primarily for things like entering PTO requests, quarterly and annual performance review feedback, paystub/W2 printouts, and to access internal links (i.e. benefits, company directory, handbook, etc.). It's a great central repository that allows users to access relevant information in a very easy way. Simple to navigate, easy to use.
- Easily integrates with other platforms for seamless access
- Straightforward UI
- Great record of history (if you've been at previous organizations that leveraged ADP Workforce Now, you've got access to that info)
- Certain areas are clunky (i.e. entering PTO over multiple days and using various types of PTO is a bit of trial and error)
- The login process is a bit strange; wish it would integrate with the existing tech stack from a universal login perspective
- Maybe push app usage a bit more; currently, not very many employees use the app
December 03, 2021
ADP WorkForce Now, well suited for companies that want an easy to use off the shelf experience
We used ADP Workforce Now for our Employee onboarding, as well as our payroll processing, tax processing, and garnishment. Our workforce size varies seasonally due to our customer's demands, it averaged around Five Thousand total employees. ADP Workforce Now's integration of onboarding and Payroll is seamless. I could not complain about anything.
- integration of onboarding
- Payroll processing
- Garnishment processing
- Tax processing
- ADP has issues handling uncommon situations
- Adding of additional fields for Covid was unnecessarily cumbersome
- Difficulty processing multiple company divisions with only one EIN
December 02, 2021
ADP is my the best payroll solution I've used!
We used ADP Workforce Now for our payroll system and HRIS system. The payroll system is the best around! The payroll system is easy to use, up to date, and accurate. I loved having all the employee information at my fingertips and not buried in endless menus. ADP was extremely easy to work with. They keep their system and their knowledge current so you never need to worry about being compliant.
- Taxes and filings.
- Quarter and Year End processing (W2s, 941s, etc).
- Updating employee information.
- The Bridge and finding new information.
December 02, 2021
ADP Workforce Now - A Solid Solution
Porch Group uses the ADP workforce now to process payroll and related taxes, administer 401(K) benefits, capture time off requests, keep vacation balances, and act as a time card keeper for hourly employees. For employees, w-2 and pay stubs and any other tax-related document are housed in ADP Workforce Now.
- Time Off.
- Time Cards.
- Documentation for employee taxes.
- 401(K) benefit product selection.
- 401(K) costs to the employee.
- 401(k) ease of use of the product, it's just not as good as competitors (Guideline, HumanInterest).
December 02, 2021
ADP Workforce Now - the easiest choice in Payroll & HR
Our organization currently uses ADP Workforce to process and manage payroll and HR operations for our employees. We run bi-monthly payroll for our employees and third-party contractors. Employees have access to their paystubs, vacation time, sick time, etc. all through the ADP app. Operations within this platform run smoothly and are as simple as any payroll software that I've used.
- Simple payroll administration.
- Generation of monthly payroll reports.
- Employee access to digital payroll records.
- Comprehensive HR solution.
- A greater variety of packages (i.e. tiered pricing for smaller organizations).
- Interactive training opportunities.
- More communication between organization representatives and end users.
December 02, 2021
ADP Workforce has helped my business
We use ADP Workforce to help our employees access their paychecks and 401k information. With so many things out there we have found ADP to be the easiest to use and to extract data from when needed. With desktop and mobile solutions, it's hard to find a more user-friendly tool.
- Access.
- Printability.
- Mobile Friendly.
- Easier Login.
December 02, 2021
ADP At A Glance
I use Workforce ADP Now to support annual evaluations, set goals and objectives, monitor time-off requests, vacation time, holiday schedules, storage bank for documents and certificates for my staff, work schedules, HR resources, supporting a communal message board to my team, use as a two-way communication with my staff, ADP supports our storage of company documents that govern our organization, we use it to support our community contracts.
- Tracking time off.
- Storing documents.
- Easily accessible and to use.
- Customizable to meet my need.
- I will need to check, but we have a staff that speaks Arabic and I am not sure if that is an option in ADP to translate in.
- Being able to batch previous certificates would be helpful by year.
- Attach a summary page for an at a glance look at all times staff has available to them.
December 02, 2021
One-stop-shop!
ADP WFN is being used across the entire organization in the US. It is being used for HR, benefits, time and attendance, and performance management.
- It is easy to navigate and is date driven so you can review entries when change was made.
- It is a one-stop-shop for all HR needs.
- Upgrades should be fully tested before being released so as to provide minimal impact when published and have a cut off time for release. No upgrades should be released as the end of the calendar year approaches as there is enough going on with closing out the year and to avoid any disruption with the WFN platform.
December 02, 2021
BLadd review of ADP Workforce
We use ADP for the following activities. 1 Payroll 2 Employee Reviews and Goals 3. Attendance and Calendar 4. Benefits Dashboard 5. Employee communications 6. Copensentation management 7. Data Import/Export
- The phone app works so well I don't want to use the Web app
- Payroll
- Employee calendar
- Employee reviews are cumbersome and the screen isn't intuitive
- Goals management is the same not intuitive
- The general interface takes too long to learn especially when you only use it 4-5 times a month.
- Email notifications don't have links to open ADP Workforce
December 02, 2021
All in one place, but a few upgrades would be appreciated.
We use ADP Workforce Now for our whole organization. Before we used it, our payroll, scheduling, PTO, and benefits were all on different platforms. Having them all accessible in one place has been the best-addressed problem. Giving our employees access to their employment information has improved relations between our corporate level and entry levels.
- Recruitment.
- Time Off mangement.
- Department schedule budget planning.
- Recruitment application flow.
December 01, 2021
ADP - is horrible - Support is Zero! They are a real bummer!!!
Score 1 out of 10
Vetted Review
Verified User
I attempted to review my paystubs. Unfortunately, ADP has poor customer support. No ability to talk to a person. And they have taken over 60 days to allow me access to see my paystubs. Things are still not correct. They have been a big waste of time.
- Nothing.
- Having their software work.
- Customer Service, especially directly to the person affected.
- Did I say having any support? That is correct they refuse to talk to employees whom they do not support. :(
December 01, 2021
ADP is a great step towards a better future for HR Departments
In our organization, we use ADP Workforce Now to manage our HR and Payroll functions. In one simple Dashboard, I am able to view edit, and derive reporting material regarding human capital and their salaries. This makes it much easier as opposed to filing paperwork and keeping hard copy records.
- Security
- Ease of Use
- Accuracy & mistake detection to reduce errors.
- Cluttered Interface
- Slow Load times
- Expensive
December 01, 2021
We'll be sourcing a new HRIS platform....
We use the WFN platform and have added on the Onboarding and Document Cloud features. We will be sending off our employee files soon for digitalization so I can't speak to the Cloud features as of now. If it promises what they say, we should be happy & more effective paper-free.
- Honestly, I can't think of one thing they do well and that it no exaggeration.
- Performance Mgmt product is terrible - not at all user friendly so we outsourced to another vendor.
- Calibration tools would be excellent as we have to manually do this function during our annual performance reviews.
- Silly updates, like new dashboards, are continually rolled out, which are senseless when they have much larger issues to fix with compensation particularly.