Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
How ADP Workforce Now Differs From Its Competitors
Awards
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Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
Essential
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Cloud
Enhanced
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Cloud
Complete
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Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(2092)Attribute Ratings
Reviews
(26-50 of 1089)Companies can't remove reviews or game the system. Here's why
July 10, 2023
ADP is an excellent program.
Currently, we use ADP to process our biweekly payroll for three companies. It helps us with all our calculations, garnishments, and special payrolls. I use WFN daily to help employees with any questions they have on their payroll. We also use ADP to transmit information to other software for insurance billing.
- They have great support.
- Reports help in many instances.
- ADP is always updating and changing its software.
- Easier search for what report can be used in certain circumstances.
- Make the bridge less confusing.
- Offer more classes.
July 10, 2023
ADP delivers and listens to their client's needs.
At TS, ADP Workforce Now is used for HRIS, Recruitment, Onboarding, Performance Reviews, Payroll, Tax and Banking, and Time. We made the decision ten years ago and have no desire to change. Although there can be issues and struggles, ADP does stand on its word to address issues and correct them. I have had colleagues try other vendors and quickly wish they were back with ADP. I'm also part of a client advisory board, and I can tell you that ADP and their leadership strive every day to address what is needed for the client, what is next, how to make the product even better, etc. It is very eye-opening to see this side firsthand and comforting knowing they keep themselves to such high standards.
- HRIS that is personalized for the employee and addresses DE&I needs.
- Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
- Onboarding is an excellent way to stay in compliance and have all documents completed.
- Tax and Banking and resolution to any issues.
- System wide issues such as "benefits" on app, "bug" notifications that are incorrect, reports not generating.
- Better communication internally for file feeds to vendors.
- Better set up of vendor file feeds - one-stop shop vs. different areas working on parts.
July 10, 2023
ADP Workforce Now Solutions
We use ADP Workforce now for all our HR and Payroll services. ADP Workforce now is our HRIS and Payroll system. Within the program, we use the Recruiting, Onboarding, Benefits, Performance Management, Compensation, Analytics, Data Management, Payroll, Garnishment and Tax modules. Before ADP, we were using a manual, in-house system. ADP has taken our HR/Payroll into the 21st century and continues to evolve.
- Tracks time and attendance including with the mobile app
- Processes payroll garnishments and taxes
- Provides a comprehensive recruiting, applicant tracking and onboarding system
- Provides a strong performance management tool
- Would like to see more training opportunities on reporting and analytics
- Would like to see additional customized fields in recruiting and performance
- The system could be more user-friendly in terms of finding training materials
July 10, 2023
Highly Recommend ADP WFN
I have been using ADP for 18+ years and currently use WFN. The WFN platform has so much capability with fufilling the needs of an organization. We currently use the Recruitment & Onboarding, Payroll, Time and Attendance, Tax Service, WGPS, Benefit Module and are looking into expanding into the Performance and 401k management modules. WFN is a one stop shop for payroll services and that is extremely helpful with ensuring that your day to day operations are more simplified and all located in one platform.
- Employee Self Service
- Time and Attendance
- Account Representatives consistently available for assistance
- Profile management & security systems
- Position control should be added
- Activity configuration is too cumbersome and not user friendly
July 10, 2023
ADP helps in payroll efficiency and accuracy!
We use the Human Capital Management, Payroll, Time Off, Essential Time, ACA Reporting, and Benefits. This product helps with Annual Open Enrollment, Time-Keeping Management for our employees, benefit deductions for efficient payroll. Also, the time off is essential in keeping up with 100+ employees annually. It is great in calculating the time off so it does not have to be manually calculated every payroll.
- Payroll processing
- Benefit deductions
- Annual Reporting
- Summarize real-time paid time off balances
- The ability to have more than one manager assigned to employees
- The ability to have more than one manager to approve time off requests
July 09, 2023
May the Workforce Be with You.
I process time/attendance and payroll in ADP Workforce Now. I do not have any problems at the moment with the processes that I use in the product. The system is very user-friendly, and easy to access other features that ADP Workforce Now offers.
- Gives you the history of pay rate increases.
- Gives you detail of pay stubs.
- Reports are customizable and easy to follow.
- Our business needs 401k QACA Match to calculate correctly.
- Enhanced Time - Customizable reports.
July 09, 2023
ADP Workforce Now - One Stop Shop for HRIS.
I have been using ADP for over 20 years. I have watched it grow and evolve into the comprehensive HR and Payroll system it is now. ADP Workforce Now is user-friendly for employees, managers, and practitioners. Having a system that houses time and attendance, payroll, hr, benefits, talent management, and a multitude of other things is convenient, cost-effective, and brings value to our company. It allows us to operate with a slim staff of hr and payroll professionals.
- Payroll
- Talent Management.
- Benefits
- The implementation process could be better. Some of the specialists are not as knowledgeable nor as speedy as they should be.
July 09, 2023
ADP user
Keeping track of employees' attendance, payroll, and garnishments. And staying in compliance with State and Federal Laws.
- Keeping up to date with technology, and apps for employees.
- User-friendly system for supervisors.
- Reliable ADP staff that answers all questions and follow up on cases.
- Reports can be more friendly to users.
- ADP account manager handling too many accounts at once.
July 08, 2023
ADP Workforce Now is a Payroll Leader
We use ADP Workforce Now for payroll, time in attendance, PTO, tracking, biometric, time, clocks, 401(k), administration, and carrier connections for our healthcare benefits.
- Ease of using the system
- Training/Support
- Time in attendance via biometric time clock integration.
- Carrier Conbections for the healthcare
- The candidate has several feels that I need to complete, but this information was already input it when they first applied be at the online Recruitment.
July 08, 2023
Workforce Now has made my job easier.
We use it to enter our time on the timecards. We use the Time Off feature to request time off, and that makes it easier to track our balances. I run reports to see what percentages were coded to certain grants. The payroll has become less time-consuming and much easier to process.
- Chatting with a representative.
- Keeping track of time off balances.
- Processing payroll tax returns and forms.
- Reports can be hard to create.
- I would like to be able to notify employees to complete their timecards.
- I would like to receive birthday notifications.
July 08, 2023
Viewpoint from a newer user
It's being used across our entire organization for employee data & payroll tracking.
- GL tracking.
- Manager access to employee information.
- Communication between departments about new hires.
- Time keeping
- GPS tracking would be useful on time and attendance on mobile.
- E-sign on mobile
- Workflow implementation.
- Mobile app could use some improvement .
- Text messaging & email from inside Adp
July 07, 2023
ADP WFN Review
We use ADP Work Force Now to handle payroll and HR needs. We process payroll for all staff that are paid bi-weekly and we have Board members that are paid once a month. We use the HR portion of Work Force Now to process hiring new employees and also terminating employees.
- HR onboarding
- Time & Attendance/Leave Requests
- Very user friendly
- Implementation staff
- Customer Service
July 04, 2023
ADP for the Win
I process bi-weekly payroll for CDS. We also use essential time. No issues with either system
- ADP app
- Utilization of data - easy to navigate
- continuous updates
- Customer Support
- IT support
- Response time on resolving issues
- Automation of bonus process
- Direct deposit workflows
July 04, 2023
Honest Review of ADP.
We use it for payroll processing. It has made it much easier to process payroll, and being able to access it from any computer is convenient. We were not able to do that with our previous software. It is much easier to run reports and look up information.
- Ease of use.
- Reports.
- Convenient.
- Glitches.
- Customer service.
- Support.
- Training.
ADP WFN is our Payroll, HRIS, and ATS system.
- It is a good payroll system
- It has a mobile app
- The UI is good for most applications
- Their is a user forum where ADP has moderators that usually provide quick answers, but knowing when other companies have the same issues is helpful.
- The technology is very glitchy and unreliable
- Employees and candidates find it very difficult to use
- The ATS and HRIS functionality is severely lacking compared to competitors
July 03, 2023
Workforce Now for the HRIS Win!
We currently use ADP WFN to recruit candidates, store pertinent documents, conduct reviews, manage benefits open enrollment, manage time, and pay employees. This product allows us to have a holistic hire-to-term experience for our employees. While I am still learning the many modules of the platform and how they interact, I utilize the different components to give a complete view of an employee to managers and senior leaders as necessary.
- Workforce Now is great about listening to user input and consistently updating modules.
- Workforce Now is great at placing learning right on the screen you are working with to get quick answers.
- Workforce Now has a great team answering questions in a timely manner.
- I’m still learning a lot, so I don’t feel I can speak to this yet.
July 03, 2023
Well rounded and easy to use
- Employee management: We manage all employees' personal info and employment info, we have a good visual on our employee data/average tenure/location/cost
- Benefits: open enrolment and benefit management through ADP, we use EDI feeds with all carriers, we have accurate enrollments, almost no enrollment issues
- 401K retirement services: SSO and easy for employees to access, manage their plan, directly feeds into payroll
- Time and attendance and time off
- payroll
- a very large number of reports and very easy system to create custom reports
- good admin system, easy for HR to manage the system, manage validation tables, policies, etc
- self portal and mobile app for employees
- mobile app for practitioners
I use it for all HR and Payroll functions. It has helped automate these tasks. We just opened up recruitment and this has made hiring much easier.
- Automation
- Ease of use
- Resources
- Reports
- Tutorials
- Analytics
July 03, 2023
I really want this to work
In my experience, we have not had a smooth implementation, and there has been a concern at every turn. I am finally in contact with the 5th or 6th person who claims that will help figure out the issues - this is after 4 years
- Welcome page
- Payroll support
- I think it is too confusing
- too many tabs/options
- Tax issues
- Clear HRIS function
We use Workforce now for payroll administration, learning management, and HR management. The software helps us organize our employee personnel information, and makes payroll processing easier by automating salaried employees' pay and allowing manual adjustment for anything that is out of the ordinary.
- Intuitive navigation - easy to find where things are
- payroll processing - we have all of the reports and failstops to make sure it is accurate
- reporting - custom reports utilize as much or as little data as we want to include
- pay profile should be with the employee profile so we don't have to click back and forth
- in the hire/rehire process, the "done" button is only at the top of the page before I finalize the new hire. So when I review all of the information, I have to scroll all the way to the top of the page to finish the step.
- learning management notification doesn't exist to tell me when a course is being archived until I go all the way into the learning catalogue.
July 03, 2023
Extremely Good Functionally but Want More
ADP is our current platform for payroll and the HRIS for benefits and connectivity with vendors. We are reviewing their performance management portal, compensation, document cloud, and potential applicant tracking system. Learning module may be reviewed at a later date.
- user friendly system
- single sign on
- accessibility
- ability to find what I am looking for easily is sometime hard
- customizable fields sometime lack
- generating reports can be challenging
- proactive customer service - checking in to see how things are going
- sometime follow up and follow through is lacking
July 03, 2023
Help for the newby
ADP is our sole payroll provider. I was new to payroll in 2017, the transition was very smooth thanks to the wonderful support from our ADP sales and customer service center.
The employee portal is easy for my staff and I never hesitate a call to customer service no matter the scope of my question or concern.
ADP has helped to streamline the process in all aspects of the HR and Payroll I am responsible for.
I get solicitation of other payroll platforms, but have no desire or need to leave ADP WFN!
The employee portal is easy for my staff and I never hesitate a call to customer service no matter the scope of my question or concern.
ADP has helped to streamline the process in all aspects of the HR and Payroll I am responsible for.
I get solicitation of other payroll platforms, but have no desire or need to leave ADP WFN!
- customer service is generally nice and helpful
- I am able to customize reports specific to my needs with ease
- so helpful to have chat and the bridge which eleviates the need to be on the phone for help
- customer service needs to direct to the correct department as soon as they realize its not their expertise
- customizing reports, step by step, to attempt on my own would be nice
- validation tables are very confusing, would be great to have again, step by step inside that area to attempt to do on my own
- Quick calc for a potential employee
July 03, 2023
Shop Around
Currently I use it as a secondary HRIS with payroll as the core use. I have used the entire suite from recruiting, on boarding, Performance management, payroll, benefits, comp, ACA, taxes, cobra, etc...
- Mostly user friendly
- Training bridge
- Payroll analytics
- Truly all in one without logging into other browsers to navigate
- Audit tools for reconciliation
- Customer support
June 27, 2023
ADP Workforce Now is GREAT!
I use ADP Workforce Now on a daily basis maintaining employee personal and employment data, tax changes, and banking information. Cost centers, report to managers, etc. We import time and attendance into ADP Workforce Now and process payroll.
I have worked with many payroll processing systems; however, I prefer ADP Workforce Now. I love the reporting and checks in balance features via employee insight. When I submit the payrolls, I am confident that ADP has given me all the tools to ensure accuracy.
I have worked with many payroll processing systems; however, I prefer ADP Workforce Now. I love the reporting and checks in balance features via employee insight. When I submit the payrolls, I am confident that ADP has given me all the tools to ensure accuracy.
- Easy to Navigate
- Reporting Features
- Employee Insight Features
- Customer Support other than the Bridge.
- Offer some of the niceties in a package, not everything should be ala carte, pay for each feature individually.
- Print the 2nd line of the address on the remittance advise.
- Do not make so many facelifts that are totally unnecessary and do not add value. We are forced to learn how to navigate on a busy payroll processing day.
June 27, 2023
50/50 with WFN
We utilize ADP workforce now for HRIS, benefits, payroll, recruitment, onboarding, HR assist, and performance management. <div>We use it daily for all payroll and HR tasks. </div><div>The HR assist helps to ensure that I am able to follow through on HR task that are sensitive in nature. </div><div>Are use on boarding daily to manage my new hires and rehires.</div>
- Payroll
- Onboarding
- Data management
- User interface
- Learning Development