Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
Essential
Contact sales team
Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(2090)Attribute Ratings
Reviews
(276-300 of 1089)Companies can't remove reviews or game the system. Here's why
October 05, 2021
ADP - Always Delivers a great Product
It is currently being used company wide. It helps us manage employees with new hire process and also assist in each employee to see their status and to make changes to their personal information. It can be used to delegate jobs and to manage employee profiles for quick access.
- New hire process
- Employee can update tax info
- Onboarding process
- No issues at this time
- Easy access by phone to make changes
October 05, 2021
Could be better, could be worse
We use it to onboard our new hires, keep track of time clock functions, and run payroll. It does allow us the convenience of having one program to assist with all of these functions.
- It makes onboarding a new employee simple while eliminating paper copies of everything
- Reviewing time card punches is streamlined and easily fixed when there is a mistake
- I appreciate all of the training on the program there is available.
- Sometimes, it is difficult for new hires to use the program to enter the information
- Time clock functionality is oftentimes down during the time of day we need it most
- Would like some sort of time clock option that allows non-management associates to be able to check their time clock punches for the day and correct them on the spot.
October 05, 2021
Workforce Now works for you if you take the time to learn how to make it work best for you.
ADP Workforce Now is our full HRIS system. We use it for Payroll, Time & Attendance, Recruiting, Benefits and Performance Management. Our HR department is constantly in this system all day every day.
- Customizeable
- Learning Tools
- Our account managers keep getting promoted and we continually have to get used to someone new.
October 05, 2021
Workforce Now Review
ADP Workforce Now is used company wide. MaxSent has offices all over the US and it is used in all offices for payroll. All employees have access to Workforce Now so that they can review their paystubs, etc.
- Time Entering
- New Hire Onboarding
- Ease of making corrections
- Reporting is difficult
October 05, 2021
Workforce Now delivers! Great software for any sized company.
ADP Workforce now is a great tool in administering Human Resource functions for any company. Use is relatively simple and quite user friendly.
- Disseminating information to all employees.
- Time tracking and record keeping.
- Housing all information useful in Human Resource tracking.
- Updates aren't always seamless.
- Automatically tracking anniversary dates and special dates.
October 05, 2021
Payroll
We used ADP Workforce Now across our whole organization. We use the time & attendance for payroll to track all our staff's clock in and out, time off requests as well as HR/ benefit module.
- Assigned each organization to an Account Manager to help resolve issues
- Great support help all online instead of calling in and talking to someone
- Easy navigation in ADP
- New screen layout for manual checks, too much data displayed on the screen
- Better communication if there is any system problem instead of searching through the bridge for issue
- Too many updates
October 05, 2021
A great product with customer service that could be improved.
ADP Workforce Now is being used by the Payroll team to process payroll for multiple companies. In addition, we make use of the tax services and benefits module. It simplifies the payroll process and helps ensure the employee benefits are assigned correctly. In addition, it saves time by completing quarterly filings and annual employee tax documents.
- Tax accuracy
- Payment accuracy
- API integrations
- Customer service responsiveness
- Amendment filing speed
- Local tax compliance updates
October 05, 2021
Easy Payroll
ADP Workforce manages my bi-monthly payroll and does a good job
- Direct deposits
- Communication to employee
- payroll made easy
- Grossing up bonuses
- n/a
October 05, 2021
ADP Workforce Now for Mid Size Company
We currently use the system for housing employee information globally, but processing US payroll, compliance, benefits, and performance management (annual reviews). It is used by Human Resources, payroll, employees, and managers. Employees are able to have self service globally which is helpful.
- Data automation
- US Payroll
- Compliance
- Would love for the system to be global so we could process payroll globally and administer benefits globally
- Would love to see an update to time and attendance feature
- Would like to see a better onboarding options and compensation management
October 05, 2021
Great software for companies of any size!
We just implemented quite a few other add on's for ADP Workforce Now so I've been learning so much lately with the implementation process. It is being used by our department and whole organization. We haven't seen very many issues at all other than a couple user friendly things through the app with onboarding.
- Report writing is great
- Transition between recruiting module and onboarding is extremely user friendly.
- Support staff is usually quick to get back to us.
- Some of the things from an employee user end aren't very friendly or effective
- Have an app for practitioners to use - it would be nice to have access to applications on the fly
- Apps in general more user friendly
We use this for payroll, PTO requests & approvals, performance management reviews, timekeeping, reports
- clear interface
- simple
- pronounce
- I can never reach someone quickly on customer service
- I want to EMAIL my issue and get a resolution and/or phone call
October 05, 2021
ADP Workforce Now for Dummies - That's how easy it is!
We currently utilize ADP for our time & attendance, payroll, reporting, HR & taxes and just added 401k services. We use it across the entire company including all branches.
- Excellent reporting
- Ease of use
- Onboarding made easy
- Employee tracking
- Payroll
- SUI/SIT codes / setup training
- View ( onboarding ) setup after completed
- Online chat support
October 05, 2021
Easy every day use
I use ADP for payroll
- Maintain information
- Timecards
- Tax Information
- Help Desk - shorter wait
- Reports - ease of creating
- Archive Documents - easier to locate
October 05, 2021
ADP WFN as a whole
ERC currently uses LMS, Talent Performance, Payroll, HR and Compliance platforms. ADP is used daily by many different departments. We are currently combining two of our international sites with our Domestic information currently listed in ADP.
- Process payroll
- Supplies an Account Rep for each department to help with questions
- Always training
- Effective dating with vacation accurals
- Have mandatory fields. ie ER contact info, correction on timecard - add a note
- Better reports ie Employee's and Supervisors approve timecards. It lists each day/entry. I'd like to know the timecard has been approved as a whole.
October 05, 2021
[In My Experience:] A Painful, Prolonged Implementation
ADP Workforce Now is used across the entire organization.
- [It] potentially could streamline open enrollment for health insurance annually, if set up appropriately.
- [It] houses and tracks all employee data in one software system for reporting.
- Implementation - [in my experience,] we're still trying to get every aspect set up correctly after over two years.
- [I think a] dedicated HR representative is necessary, but [in my experience, was] not provided or available ([during my experience,] once we threatened to leave, we finally got [a representative], [but then] they left ADP [and now,] we [are] struggling to get another).
- [Because of my experience, I would appreciate] a dedicated payroll representative, who actually attends meetings instead of regularly cancelling them, [which has] not helpful.
- [Because of my experience, I would like] a Time & Attendance representative who can help us resolve setup issues and troubleshoot errors, instead of just telling us to ignore them.
October 05, 2021
ADP makes it look easy
ADP Workforce Now is used across the whole organization and allows us to more efficiently operate having locations all over the East Coast.
- Provide useful reporting
- Excellent support
- Regular updates and improvements
- Improved help features to assist users in finding reports and tools that can be useful
October 05, 2021
Love ADP workforce now! Prefer it over any other system
HR uses it daily for payroll/benefits/time and attendance/reporting and so many more. The whole company uses it as well for time keeping/forms library/personal-professional information. I personally as an HR person absolutely love ADP. It's so easy to use and everything we need is in there. I prefer using ADP over any other system
- Payroll
- Time and Attendance
- Personal Information
- Reports
- Entering Codes
- Changing position for employees (position info)
October 05, 2021
ADP Reporting for duty!
The whole organization uses ADP. It is our one stop shop for benefits, time keeping, payroll, etc.
- Reporting
- On Boarding
- Employee Information
- Payroll Processing
- Reviews
- Benefit enrollment
- Benefit management
- Time off tracking
October 05, 2021
ADP - Awfully Dumb Program
We use it for time and attendance for most of the company, and payroll for the whole company.
It creates more problems than it solved moving to ADP. You cannot rely upon the math, it is very clunky to use, help is questionable. It is very limited as to what it can do.
It creates more problems than it solved moving to ADP. You cannot rely upon the math, it is very clunky to use, help is questionable. It is very limited as to what it can do.
- Not much
- When multiplying the same 2 numbers you get different answers. But both are "right" per ADP.
- Some reports give you too much info, which is a waste of paper and is not needed i.e. the Time Off Report. When I talked to them about it there wasn't anything they could do. Why do I need to know of an adjustment I made months ago on the current report. All I need is the beginning balance, changes within the period and the ending balance. Other reports aren't available in an easy to read, everything you need basis. I sent a copy from our old program on a Payroll Detail Report for one individual several weeks ago, and they were going to see if they could come up with something similar. I have not heard from them.
- When setting up a new employee you need to go into several screens to finish entering all the data after you have "completed" the set up. We are in the middle of one time zone, but ADP cannot default our time zone, because some companies use several time zones. Rehires are even worse as ADP wants to put the old file info with the new file. They are two different "files". ADP also assumes home phone and banking info (to name a few) did not change, even though it has been 5 or 6 years since they were here. You have to read all the info in every tile to make sure it is accurate.
- When setting up a garnishment/lien, you cannot put the goal in. You must save it then go to another place to put the goal in. There are a lot of places that this is the case. You can only do some of the info in one place then go somewhere else to finish it. There would be less room for errors if it was all in one place.
- When an employee changes positions you have to change supervisor in two different places. Why can't they be linked together?
- While ADP expects us to fully know and understand how the system works, they themselves barely know and understand their part. They do not understand how it interacts with other parts. For example setting up a new employee, Time & Attendance, Payroll.
- I have been 5 - 6 months waiting for the manager to call me back in regards to an issue I was having. He was going to help me with it. The last I heard was "give me some dates you are available" I did two weeks worth, with follow-up emails on my part. No response from him.
October 05, 2021
General Insight into ADP Workforce Now
We use it company wide at 15 different locations. We utilize time and attendance, record keeping, benefits, ACA, 401k and time off policies.
- payroll processing
- benefit management
- Reporting
- Implementation process
- Guidance to new users
- Tax
October 05, 2021
ADP Workforce Now - Easy to Use
We use workforce now mainly for payroll processing.
- Easy to navigate
- Comprehensive reporting
- Training Resources
- Customer Support wait times are too long
- Tax reporting processes/training could be simplified
- Employee recruting platform
October 05, 2021
Good but needs improvement
We use ADP for payroll and as our HRIS and applicant tracking tool. We just recently started utilizing ADP for our open enrollment process and we use the electronic offer letters in the recruiting module to make offers to applicants. We use the electronic onboarding module to onboard our associates. This is very helpful as our HR office is in a central location and we have properties in 18 states.
- Easy access to employee documents for all
- Integrates with our Hotel Effectiveness for projecting and reporting
- Onboarding is great since we do not have HR staff at each location
- Would be greta if more than one practitioner was able to process the onboarding of new employees
- Reporting is a little complicated
October 05, 2021
Happy with ADP
We use it for payroll and timeclock
- Payroll processing
- W2 and reporting
- Time and Attendance
- Performance management
- Open enrollment for benefits
- Customer service
- Report creation could be simpler and better standard reports
October 05, 2021
A Place to Grow
Currently, and for many years now, ADP WorkForceNow has been our primary payroll software company wide. We have found that it allows us to manage our payroll needs including tax filings and benefit management. We are utilizing more and more of the reporting to better address needs of accounting as well. Enhancements that have been made to ADP over the last few years have really addressed many of the government requirements.
- Tax Filings and any follow up required
- Assistance with ERC and PPP filings
- Benefits management
- General Payroll processing
- Report creations
- Ability to change items as new company software changes
- Long wait times for support
October 05, 2021
User Friendly
Currently, only HR can make the updates in ADP; however, we are slowly rolling out features that staff and managers can do on their own in ADP. This will allow staff to control their profile and for managers to hire and terminate staff in the system. We have tried other payroll programs, but ADP has been the most user friendly.
- Ease of use by staff
- System is set up logically
- There should be custom fields to use. Currently, you need to buy a different version in order to get the custom fields.
- I like the Bridge, but it can be difficult to find answers sometimes.