Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
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Complete
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Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
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Product Details
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- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(2092)Attribute Ratings
Reviews
(626-650 of 1089)Companies can't remove reviews or game the system. Here's why
February 21, 2020
ADP Review
It is used by the whole organization. It allows employees to view their pay and tax info and allows for time tracking.
- It is user friendly.
- You can use it as an application on your mobile device.
- You should be able to enter notes on a specific day when employees are out on their time card.
- Not all enhancements are effective.
February 21, 2020
One platform that integrates many HRIS systems seamlessly
We use ADP Workforce Now company wide, across several locations and multiple states. We utilize the recruiting and onboarding modules to help streamline finding candidates and getting them started. We also utilize the payroll function which gives us the visibility that we need from a corporate standpoint to understand what is going on across all of our locations.
- Payroll is done well. All of the functions are user friendly and intuitive.
- The strength and size of the company helps leverage and find partners that make tasks within HR easier to accomplish.
- Customer service can be cumbersome sometimes. Their teams are specialized and being shuffled around until you find the right one is frustrating.
February 21, 2020
Government Experiences
The District is using ADP Workforce Now across the entire organization. We are using it for payroll, time and attendance, benefits, and performance management.
- User Friendly
- Cannot handle all the complexities of a union contract, need to implement bridges
- Cannot handle pro-rated based on hourly rate change for non-exempt employees, need to implement bridges
February 21, 2020
ADP Review
We use ADP Workforce Now for payroll processing, time off, benefits enrollments, and recruiting. It is used across the whole organization. It helps us to house all employee information in one place.
- Client Services - every time I call into ADP with a question or issue, it usually is resolved promptly by a friendly representative.
- Payroll processing - very simple process to ensure employees are paid accurately and on time.
- Reporting - sometimes it's hard to find the correct report you are looking to reflect the data that you need. I also find it difficult to make custom reports on my own and the phone wait for reporting is usually quite some time.
February 21, 2020
Go paperless with ADP
We fully utilize ADP Workforce Now to nearly the fullest extent. We have all the features from time and attendance, recruitment, background screening, performance management, and onboarding. We own 3 companies and all 3 use ADP Workforce Now. I like that everything integrates throughout the system and the reporting is super helpful when I have finance and other executives asking for information quickly.
- Consistent experience across the platform/easy to use - i.e. recruitment looks like the benefit portal and onboarding - same functions.
- Helpful call support/dedicated account manager especially reporting support - ADP has 1,000's of clients and they make you feel like you're the only one.
- I've used UltiPro and what I like about that is you don't have to go to 3 different screens to look for employee info and also when running payroll in UP you can edit the checks directly and not do batches.
- Time and attendance customization - we have very complex pay policies and I'd like to be able to add different fields to the timecards.
February 21, 2020
One-stop shopping made user friendly
It is being used across the organization. It reduces the amount of paper transactions, acts as a document repository, and serves as an intranet.
- Organized Quarterly Reporting - ADP also alerts us to the need for county filings.
- Vacation/Personal Requests - System will track and calculate vacation based on your requirements.
- ADP Pay statement Notification emails - they offer a link to the former ADP website, not the Workforce Now site.
- Benefit statements - They do not display cost to employee by pay periods - only monthly costs.
February 20, 2020
ADP Review
We use ADP across our whole organization for Time and Attendance and Payroll.
- Easy access to payroll information.
- Access to hundreds of much needed reports.
- The bridge is not very helpful.
- Lots of glitches when running payroll. Things to not load properly and you have to refresh the page several times.
February 20, 2020
ADP Workforce Now - 2 Years In
We currently use ADP WFN for our HR, Benefits, Payroll and Time & Attendance. The entire organization uses it across the USA and is used by multiple departments. The business problems it addresses are those of all employee changes and information management, we use it to track all time and attendance at our job sites, performance management and goal tracking, benefit changes and total rewards. It allows our management team to access important data in regards to our people and their teams.
- The benefits module is excellent.
- The payroll system is fairly efficient.
- The onboarding needs to be simplified.
- ADP needs to stop making changes just for the sake of making changes, do not reinvent the wheel.
February 20, 2020
Manual to Time Saver
Our law firm uses ADP Workforce Now for Time and Attendance and Payroll for our organization. It tracks employee's hourly clock in/out time without someone inside the firm manually calculating. Also, tracks hire information and vacation/sick request and time off accruals.
- Time and Attendance - we were calculating manually and depending on employees to track their in/out hours. With ADP each employee clocks in/out by click of a button and the record is automatically updated.
- Reports - there are many reports and sometimes hard to find the one that is specific to your needs.
February 20, 2020
Easy Peasy
ADP is being used across the company by all employees for time keeping and pay, employee records, PTO and Sick tracking, benefits and 401k. ADP holds all our information and keeps our human resources and accounting departments running smoothly and keeps all the information we may need at our fingertips.Its extremely important to my job and they also help keep us to date with current laws and changes. They may my life and job so much easier.
- Law changes and compliance
- Housing employee information
- I still believe reporting is a little difficult/not user friendly
- Not being able to adjustment past information (such as time sheets)
February 20, 2020
ADP Review
Our whole organization uses ADP for Time & Attendance, Payroll, Talent Acquisition, Performance Evaluations, and Benefit Tracking.
- It contains all employee records in one location - Cuts down on having to use multiple platforms.
- Easy to access for managers and employees - Although the information accessed is different, each party can use the platform for specific tasks and information.
- Definitely need additional support for TAS system - Better integration of cover letters and attachments.
- Policy document portion needs work - I would like to see uploaded document show digital signature instead of running a report to show acknowledgments.
February 20, 2020
ADP Review
We are using self-service and time & attendance for employees. The other modules we are using are ATS, onboarding, and background checks. We are using ADP organization-wide.
- Self-service for employees.
- ATS module.
- Customizing needs.
- Support.
February 20, 2020
WFN Review
We use ADP currently for all 6 locations for payroll and ACA. We started using the ACA about 2 years ago. In the beginning, it was very difficult to keep track of hours, etc. but now is getting much easier with use and employee's benefit statuses kicking in. We hope to start using HR in 2020. It is being used by the main office managers -2 of us.
- The ADP app is very user-friendly.
- Tracking of ACA.
- Reports are hard to complete if making a new report.
- ACA - Employee's hours should show on every part time and full time employee.
February 20, 2020
Dental Depot - ADP Review
Dental Depot uses ADP company wide. We have 24+ offices. Managers use the system to approve employee time, track PTO and submit reviews. The human resources department uses it much more extensively. ADP runs all payrolls for Depot, including our doctor commissions. We also use the talent module as a pipeline for all candidates.
- The new hire dashboard is helpful and easy to navigate.
- The home page is customization. Employees don't have difficulty learning where to find items.
- The report center is not user friendly. The layout of reports is not helpful.
- The onboarding setup should have more customization. You also can't upload videos that aren't a URL/from YouTube.
February 20, 2020
All information/source in one place.
Currently using ADP WFN for HR/Benefits, Performance and Payroll. Opengate rolled out several self-service products for employees. Most of our employees currently use the mobile app. We would like for the app to provide more user features.
- Accessibility of the different functions for administrative users.
- Mobile app should have more features that employees can utilize.
- When upgrades are done, ensure that this has not disrupted functionality in the system.
February 20, 2020
Great product - highly recommend it to all.
We just converted our HR and Payroll system to ADP, both in our US and Spain offices.
- Payroll processing is excellent. It is an easy platform, all your information and tools are at your fingertips.
- Reporting capabilities are the best in the industry.
- Carrier connections was a challenge, but we got it done.
February 20, 2020
Workforce Now is what every small company should be using
In my organization, WFN is used for payroll, taxes and HRIS. It is only used by the HR and Accounting departments. No other departments have access to WFN.
- PTO Tracking
- Payroll
- Time and Attendance user interface
- Customer Support
February 20, 2020
ADP is consistent
All locations of our company use the time clock and payroll system. The web-based program allows our centrally located H/R and payroll departments to access all employee information.
- The accuracy of tax calculation.
- Resources to streamline processes without sacrificing oversight.
- System support - You can get different to the same question and they don't all work.
- System updates have broken or eliminated useful tools.
February 20, 2020
ADP Workforce Now Review
Currently, we are using ADP as our payroll and employee record-keeping system. ADP is used company-wide for our full-time employees. All performance reviews are completed and housed in ADP, and we recently just rolled out our performance improvement plan as well. We utilize the reporting features for everything from headcounts to benefit invoices.
- Running simple reports.
- Making mass updates.
- Some key features are lost when a new upgrade is implemented.
- Reporting structures are a little difficult to use.
We use ADP for payroll and human resources activities. Employees have self service access.
- Benefits Administration
- Legal Compliance
- Long wait times to talk with customer service
- Too many separate departments which makes for longer time on the phone to resolve issues
February 20, 2020
ADP Review
ADP Workforce Now is being used by the entire organization for payroll, timecard management, HR and benefits.
- APP makes it easily accessible for users.
- Relatively easy to learn as a new user.
- Customer support isn't very helpful.
- The Bridge should be a guide/extra resource, not the main tool for support.
February 20, 2020
ADP WFN - Paying Your Employees More Efficiently
We currently use ADP WFN for all our HR and payroll needs. We onboard all our new hires through ADP, manage their time off, and process their pay. The platform is extremely user friendly and we love that our employees can download the app so they can see their pay and request time off on the go.
- The field grabber feature makes it so easy to build custom reports and find the exact data needed.
- The whole interface of ADP in general is fantastic. The site is easy to navigate and looks clean and professional.
- Many times we have employees that receive salary changes mid pay period and the Retro Pay feature can be confusing when trying to calculate these changes.
- Every now and then, the system will freeze when running a payroll preview. It's nothing major, just a little annoying when you're on a tight deadline and you have to keep refreshing the page.
February 20, 2020
ADP Workforce Now - A Great Tool Which Grows With Today's Needs
Onset uses ADP across the entire organization. We are able to track engineering project hours, time off and absenteeism. We just purchased a timeclock which will allow for more efficient accounting of time worked.
We also use the performance reviews which suit our needs quite well.
We also use the performance reviews which suit our needs quite well.
- Great payroll support
- Easier reporting
- Recruiting process
- Complicated benefits programs set up
February 20, 2020
ADP Workforce Now is good, but not perfect
Our organization uses Workforce Now for our entire organization, including payroll processing. It is our database for employee information and speaks to other systems for updates.
- The Merit system is very well-designed and is reflective of the complexities that can come about from implementing Merit-based pay
- The user-interface is nice, making it relatively easy for managers to figure out where they need to go.
- Custom activities have bugs that made us quit using them.
- The goals/performance dashboard doesn't seem like it was designed by HR professionals and is confusing for managers.
February 20, 2020
ADP Workforce Now love/hate relationship - More love than hate
We use ADP Workforce Now throughout the entire company for our payroll and time keeping needs. Initially we wanted a system to help with the 1095c forms and our W2's but have since incorporated the time keeping system as well. We also use it as our intranet to post current and important information for our employees.
- The finger punch system for time keeping is very easy to use.
- Paperless information is easier for employees to access.
- The reports ADP provides have a lot to be desired. Very hard to use and manipulate.
- Recovering previous year's information is very difficult.