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Popular Features
View all 48 featuresDirect deposit files (912)
Update personal information (897)
View and generate pay and benefit information (909)
Pay calculation (921)
Reviewer Pros & Cons
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- Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end video...
- The Self Service module is amazing! What would be appreciated is a dedicated customer service representative to walk through set up with the client. T...
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Pricing
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Enhanced
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Complete
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Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Human Resource Management
Payroll Management
Leave and Attendance Management
Employee Self Service
Asset Management
HR Reporting
Onboarding
Performance and Goals
Performance Management
Succession Planning
Recruiting / ATS
Product Details
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to efficiently manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Make decisions with confidence, informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broaden people management capabilities with the largest HR ecosystem that integrates with leading third-party solutions. Connect with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improve accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow. Manage payroll for a global workforce with a single solution.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduce the time spent with paperwork and increase the time managing and transforming your people. Automate and streamline key needs including new hire onboarding and employee acknowledgment. Reduce employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attract top talent with intelligent and easy-to-use tools. Advertise open positions across 25,000+ Job Sites with JobTarget. Take a proactive approach to hiring with embedded ZipRecruiter Job Slots that helps you identify and match active job seekers with best fit jobs. Intelligently analyze which applicants best match your job description with Profile Relevancy. Define job requisitions with confidence using industry and geographic Compensation Benchmarks. Streamline the performance review process to better assess and develop high-performing teams. Align performance to corporate goals with the help of cascading and weighted goals and view team priorities and goal progress in one place with an organized Performance dashboard. Provide flexibility outside of the traditional annual review process with continuous and non-common date reviews. Develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Administer benefit plans, execute a smooth open enrollment process, and collect the data required to be compliant with the ACA. Utilize electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Manage labor costs, boost productivity and simplify compliance by automating timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equip employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broaden the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Videos
Watch ADP Workforce Now: human capital management solutions from hire to retire
ADP Workforce Now Downloadables
ADP Workforce Now Integrations
- Oracle Cloud HCM
- Concur Travel and Expense
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Competitors
ADP Workforce Now Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 20% |
Mid-Size Companies (51-500 employees) | 70% |
Enterprises (more than 500 employees) | 10% |
ADP Workforce Now Technical Details
Deployment Types | SaaS |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | more than 50 countries currently supported |
Supported Languages | English, Spanish, Canadian French |
Comparisons
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Frequently Asked Questions
What is ADP Workforce Now?
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Reviews and Ratings
Reviews
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Views of ADP Workforce Now from a new user
- Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
- Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
- Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
- There are some screen printing issues with relationship to the pay statements. There are great capabilities to compare up to 5 pay statements for an employee. The view of information is both helpful and powerful. However, if a printout is desired, it is impossible! It prints with all the underlying layers of data versus what is seen on the screen. So frustrating to have such a wonderful tool available, but no way to print or pdf to share with an employee.
- As fantastic as the customer service is, my experience has included some very challenging issues. In these cases, it would be helpful to have a dedicated phone line to reach the manager, team leader, or highly experienced team member that has been involved along the way. I have spent much time being transferred, waiting, explaining and re-explaining only to have to wait for a return call from the person I initially needed to speak with.
- The benefit and payroll modules are extensive and very well integrated. However, in the set up process, it would be helpful to have someone 'lead' the process from ADP along side the client. In setting up some benefits, we felt stuck in the middle knowing what the outcome should look like, but not how to get there. And the ADP benefit rep didn't understand the payroll side, while the ADP payroll rep didn't understand the benefit side. So we, the employer, had to attempt to understand both and guide the ADP reps in the set up. It felt a little disconnected. Eventually, we worked it out, but it seems a more smooth process from within ADP would provide more customer satisfaction.
- The Self Service module is amazing! What would be appreciated is a dedicated customer service representative to walk through set up with the client. There is a cost associated with that option, and I feel that should be included. There are some tricky set up steps that truly deserve dedicated support.
ADP Workforce Now
- Payroll
- Taxes
- Employee Management
- Recruiting
- Training
- Updates
We love ADP Workforce Now
- The continued support is amazing
- Our dedicated account managers have been fantastic
- Lots of learning opportunities as well
- I feel the reports are still a little hard to navigate
- I wish the the ability to switch between items in employee profiles were easier
ADP Workforce Now - Can't live without it!
- Onboarding cuts the process down by half the time
- Time & Attendance allows for easy collection of time from 35 different locations
- Performance reviews cuts down on so much paper
- Self-service terms could be more user-friendly
- Mobile app could have the ability to enter state withholdings
See how ADP Workforce Now can help you save money and staff with their All in One Solutions
- Integration between Payroll, time & attendance and benefits
- All in one recruitment module, including background & drug screenings with the ability to hire them directly from their application and convert them into an employee
- Open enrollment & new hire benefit selections are so easy and user-friendly to make open enrollment a breeze
- I would like to see their Organizational chart of our employees in the future be broken down to include T&A supervisors, not just managers.
- They also allow an employee to see three years of Holiday dates but only allow the practitioner to edit one year at a time, so the other two years could be wrong if the holiday falls over a weekend during one of the years.
ADP Workforce now simplifies on-boarding
- timesheets
- policy acknowledgements
- time off requests
- carry over vacation - hard to differentiate between earned this year vs. carry over
- Needs more reminders to the approving party - sometimes employee does not have an approval prior to the requested day off
- Taxes calculated and paid automatically on your behalf.
- You can process employee payroll in few steps.
- You can use on your computer as well as on your mobile phone.
- You can manage time, attendance and payroll etc.
- Customer service quality can be improved.
- Less information online about this management system for the new user.
- Reporting tools in ADP Workforce Now can be improved.
- I faced problems with Check delivery option, that can be improved.
A Great All-In-One HR Tool
- Easy to navigate from a user standpoint.
- All-in-one package for essential HR functions.
- Simple process to update and access information.
- Access levels and approvals restrict the necessary parts of the platform.
- Great support, never crashes either.
- The interface is kind of clunky and old-school looking.
- I feel like the category labels could be more clear about what they actually are/do.
- A page listing out the approval process to gain access to certain info would be nice, that way people know who to reach out to.
My experience
- Storage
- HR Management
- Payroll
- Reporting
- Timecard Management
- Self Relience
Great product!!!! Tons of functionality
- Tracking PTO
- Time clock
- Updating benefits at renewal time
- PTO request process
- Remove the prenote option
Great for Employees
- Keeps track of PTO
- Allows users to clock in from mobile
- Easy to obtain paystubs
- Sometimes the login in takes a lot of time
ADP [Workforce Now] Payroll/HR Review
- Payroll
- Reporting
- Consolidate tax functions
- [An improvement would be] uniform instructions from customer service.
- [Improving the] phone system by allowing customers to reach ADP consultants directly, instead of always receiving voicemail and waiting for return calls especially during implementations.
- [It would be helpful if a] grace period [was] added for submitting payroll (30 minutes past the deadline would help a lot).
Human Resources Manager
The Benefit Portal, Talent portal and the Cloud have really assisted all HR Professionals in time-saving. Our company uses ADP across the whole organization and within the last years we have implemented both the Benefit Portal and Cloud.
- Time and Attendance
- Benefit
- Reporting
- Paid Time Off
- Provide documents like policies
Best-in-class workforce pay platform
- Quick access to punching in and out
- Shows previous pay period, current pay period and future pay period
- Shows holidays and paid time off
- Easy to navigate menus
- It would be nice to be able to adjust your punches without having to use the notes feature
- We don't use it to request time off but that would be a nice feature
- Payroll Support
- Learning Management Software
- Taxes and smart compliance
- Dedicated support lines for certain areas of the system. Not everyone can know everything about the software
- Timely notifications
ADP Workforce Now
- time clocks
- payroll
- handling time off
- tax calculation quarterly
- showing previous payroll information
- federal and state tax are not easy
ADP - the good, the bad, and the painful
- Custom Reports
- Payroll Preview and auditing access
- EDI files connecting to outside vendors (medical, 401k, etc.)
- Reporting can come from several different "buckets" of data
- Customizing fields
ADP -A Must Have
- Payroll Dashboard.
- Performance Dashboard.
- Recruitment Dashboard.
- Benefits Dashboard.
- Onboarding Dashboard.
- ACA Dashboard.
- N/A
Great program! User friendly and efficient!
- Training.
- Payroll.
- New Hire Paperwork.
- I did not have any issues with the product.
A top notch platform for all things payfoll and HR related.
- Presentation of information.
- Security.
- Ease of use.
- I honestly don't have any complaints!
- I honestly don't have any complaints!
- I honestly don't have any complaints!
New ADP Workforce Now User
- Reports.
- User friendly.
- Easy to learn.
- Health and Welfare calculations for federal contractors.
Workforce Now Works
- ADP Workforce Now has helped our employees have an easy, efficient way to clock in to work every day.
- ADP Workforce Now has provided the HR department with reports needed monthly for recording purposes.
- ADP Workforce Now has a payroll system that our HR department uses bi-weekly in order to pay our employees.
- ADP Workforce Now can improve its functionality by making payroll a tailored process for each company.
- ADP Workforce Now can improve the process of creating general ledgers.
- ADP Workforce Now can improve by giving employees access to create their own account and enter information that HR would typically enter.
STAY AWAY FROM WFN AND NEXT GEN.
- Nothing.
- Service Specialist Knowledge of Product.
- Clear training and Modules.
- ANY Support.
Lacks Bells and Whistles But Gets the Job Done
- Downloading your tax documents.
- Requesting time off and notifying you of your manager's approval.
- Checking your pay stubs.
- While secure, the platform was generally hard to access and constantly required password changes with increasingly stricter requirements.
- It did not have a mobile app at the time.
- Was used by HR for company news but the content formatting seemed limited and accessibility was not the greatest.
As an employee using this product, I love it!
- Time-off.
- Breakdown of pay by category (tax, 401k, take home).
- Benefits elections are very easy.
- Convenient and easy access to tax documents for filing season.
- When taking time off, I wish the app would show a calendar view of days to better distinguish week/weekend days.