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Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Learn from top reviewers
Good experience with ADP Workforce Now
Rating: 9 out of 10
September 18, 2024We use ADP Workforce Now for our US and Canada payroll processing, which covers ~300 employees. WFN helps us do tax filing, provide timely payments to our employees, and provi...
Jonathan Gauss
Manager - Finance and Accounting
Sr. Manager, Treasury and Payroll
Arlo Technologies, Inc.
4 years of experienceVerified user
Director
1 year of experienceADP Workforce Now: HRs Tool for Success!
Rating: 10 out of 10
September 10, 2024ADP Workforce Now is used by us to bring a better onboarding, pay and benefit experience to our associates. It also allows our HR Practitioners the ability to work smarter not...
Verified user
Analyst
3 years of experienceADP Workforce Now is well suited for payroll and HRIS use.
Rating: 8 out of 10
August 29, 2024I use ADP Workforce Now for human resource management. I use it to pull reports from the data base for censuses that I need for various reasons. I also use it to examine time ...
Verified user
Administrator
3 years of experienceGood- but still a few issues
Rating: 10 out of 10
June 12, 2024ADP is our payroll software. We use it for every aspect of payroll. ADP keeps track of all of our employee's pay, also we utilize the tax service.
LAURIE GRZEJKA
Administrator - Human Resources
Payroll Administrator
BC International Group, Inc.
7 years of experienceSwitching to Workforce Now most costly business mistake made in 30 years
Rating: 1 out of 10
May 1, 2024We have 2 companies and over 200 employees and have been processing
payroll for over a year through ADP's Workforce platform. We had
previously used the Run platform for ove...
Verified user
Executive
1 year of experienceGreat to keep all documents in one place....
Rating: 8 out of 10
April 1, 2024We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce Now is working wonderful for the com...
Verified user
Manager
5 years of experienceADP Workforce Now is an Essential tool for your HR Department
Rating: 10 out of 10
March 31, 2024ADP Workforce Now is essential to not only our HR department but our employees too. It is an all in one HR solution because payroll and benefits can be managed here. Every yea...
Verified user
Consultant
6 years of experienceADP Workforce Now - Great for Payroll
Rating: 8 out of 10
March 29, 2024I have used ADP Workforce Now since around 2019 and find it much more intuitive now. When I used it a few years ago it did not seem very modern. Now, with the updates to make ...
Verified user
Contributor
1 year of experienceADP for outside sales team.
Rating: 5 out of 10
March 29, 2024I am an employee whose employer uses ADP Workforce Now for time/attendance and payroll/benefits.
ADP Workforce Now - In my experience, always developing problems!
Rating: 1 out of 10
March 25, 2024We were with ADP Workforce Now for one year. The expense was over $48,000. From day one, the payroll was wrong. In my opinion, the software is antiquated. In my experience, so...
Verified user
Executive
1 year of experienceHR Department of One Savior
Rating: 8 out of 10
December 6, 2023As an HR/Payroll department of one ADP Workforce now was able to assist in automating many different processes. We currently use the onboarding function which allows new emplo...
Kelly Janssen Wooley
Manager - Human Resources
HR Business Partner
Valmet Tissue Converting, Inc
3 years of experienceADP is a great source for handling our pay needs
Rating: 9 out of 10
October 25, 2023I have used ADP Workforce Now for over 8 years. The representatives are always helpful to resolve issues when they arise & keep us updated as compliance laws are always ch...
Verified user
Supervisor
8 years of experiencePayroll gets the job done, the other products.....
Rating: 6 out of 10
October 24, 2023Our business is a non-profit that operates decentralized with a large number of the workforce comprised of 1500 employees, most are part-time variable hour and seasonal staff....
Verified user
Manager
19 years of experienceADP Workforce Now is extremely user friendly!
Rating: 10 out of 10
October 24, 2023I use ADP Workforce Now for Onboarding, Recruiting, Payroll processing, Benefits, Smart Compliance, and Reporting. The Onboarding module has decreased the time it takes to onb...
Julie Hess-Dorsett
Employee - Human Resources
Payroll Manager
NY Community Financial, LLC
6 years of experience
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How ADP Workforce Now Differs From Its Competitors
Awards
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Reviewer Pros & Cons
Pricing
Essential
Contact sales team
Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Direct deposit files highest, with a score of 8.6.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(2122)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Centralized Document Management: Users have appreciated having all HR documents in one place, finding it convenient and easy to access.
Effortless Time Off Requests: Reviewers highlighted the simplicity of requesting time off, describing the process as straightforward and user-friendly.
Effective Customer Service: Customers have commended the customer service for efficiently resolving issues and keeping them informed, contributing to a smooth experience with the system.
Onboarding Efficiency: Users valued the ease of onboarding new hires using online features instead of traditional paperwork.
Constantly Evolving Self-Service Options: The addition of new self-service options has been well-received by users, enhancing their overall experience with the system.
Users frequently encounter technical issues and glitches with the system, leading to a subpar user experience. These challenges include slow performance, frequent errors, disruptions in workflow, and overall system unreliability.
Inadequate Support Services: Users have expressed dissatisfaction with the lack of effective support from the team. They feel unsupported during system failures and report a general lack of accountability within the support structure, causing frustration and hindering problem resolution.
Complex User Interface: The platform's interface is often criticized for being overly complicated and difficult to navigate. Users struggle with finding essential features, completing tasks efficiently, and suggest a more intuitive design for improved usability and productivity.
Reviews
(1-25 of 311)Companies can't remove reviews or game the system. Here's why
Professional Service
Rating: 10 out of 10
September 13, 2024
Verified User
Vetted Review
Verified User
1 year of experience
- Payroll Time and Attendance
- Paystub Availability
- Customer support
ADP Workforce Now is well suited for payroll and HRIS use.
Rating: 8 out of 10
August 29, 2024
Verified User
Vetted Review
Verified User
3 years of experience
I use ADP Workforce Now for human resource management. I use it to pull reports from the data base for censuses that I need for various reasons. I also use it to examine time cards, PTO balances, and benefits administration tasks. I also maintain a page for my employees to access any HR-related policies or information, such as a digital version of the employee handbook.
- Easy to use user interface
- Payroll
- Benefits Administration
Good- but still a few issues
Rating: 10 out of 10
June 12, 2024
LG
Vetted Review
Verified User
7 years of experience
ADP is our payroll software. We use it for every aspect of payroll. ADP keeps track of all of our employee's pay, also we utilize the tax service.
- Paying employees on time
- Figuring taxes and deductions
- Easy to access information on employee's pay.
Switching to Workforce Now most costly business mistake made in 30 years
Rating: 1 out of 10
May 01, 2024
Verified User
Vetted Review
Verified User
1 year of experience
We have 2 companies and over 200 employees and have been processing
payroll for over a year through ADP's Workforce platform. We had
previously used the Run platform for over 10 yrs. The workforce platform
has been fine for HR related tasks but an absolute nightmare for
payroll. The nightmare began with set up, an implementation team that
changed, lacked knowledge and skills for proper set up. Ongoing issues
with disappearing tax codes, and tax errors. Site functionality is
pathetic, numerous technical glitches, tax returns not available within
the reports module, to be told to use a work around, for the
"workaround" not to work either. 4 support tickets and hours on the
phone and still can not access or get copies of our local tax returns.
Their support is frustrating at best but more often than not worthless.
It takes 2-3 phone calls to solve an issue or to get a support ticket.
Paychecks voided only to reappear and after 4 phone calls and the pay
showing as corrected to still be included on their W2's. We have been
grossly overcharged for tax set ups and filings in local jurisdictions
with 0 amounts that were never needed and should never have been set up and we made numerous attempts to correct.
Numerous calls to be told it was fixed and charges corrected, the charges stopped for 1 month and then started again. There have been more
issues and errors in 1 year than in the previous 20 years of processing
payrolls and the fees were 4x more not including over a hundred hours
dealing with issues and support and again we still have no access to our
local municipality tax returns that were filed, if they were filed and
30 days after the qtr end no access to our state UC returns that are
needed for an audit.
- employee reporting
ADP is a great source for handling our pay needs
Rating: 9 out of 10
October 25, 2023
Verified User
Vetted Review
Verified User
8 years of experience
I have used ADP Workforce Now for over 8 years. The representatives are always helpful to resolve issues when they arise & keep us updated as compliance laws are always changing.
- Resolve issues
- Keep us informed with changes
- Ease of navigation
Payroll gets the job done, the other products.....
Rating: 6 out of 10
October 24, 2023
Verified User
Vetted Review
Verified User
19 years of experience
Our business is a non-profit that operates decentralized with a large number of the workforce comprised of 1500 employees, most are part-time variable hour and seasonal staff. Our operations span over 4 counties. We utilize most all products ADP offers. We struggle with quality candidates in recruitment, communication/training, retention, stats, and limited funding large spans of control/streamlined approached to staffing due to limited funding.
- Payroll is consistent and precise
- Professional Services Team
ADP Workforce Now is extremely user friendly!
Rating: 10 out of 10
October 24, 2023
JH
Vetted Review
Verified User
6 years of experience
I use ADP Workforce Now for Onboarding, Recruiting, Payroll processing, Benefits, Smart Compliance, and Reporting. The Onboarding module has decreased the time it takes to onboard an employee dramatically, putting the new hire in charge of the process. The recruiting module flows directly into the onboarding reducing a lot of data entry. Smart Compliance has recently become much more user friendly, giving the user access to information we previously had to call ADP to obtain. Overall, ADP Workforce Now has become much more user friendly, allowing the company to reduce costs incurred with overtime. The Human Resources, Payroll, and Finance departments are much more efficient, not having to rely on ADP help desk to solve minor issues.
- ADP Workforce Now is extremely user friendly!
- Onboarding is easier with the new hire using online features instead of filling out mountains of paperwork!
- ADP Workforce Now's self service options are constantly being added!
Buyer Beware - ADP Workforce Now will not be available when you need them.
Rating: 1 out of 10
September 13, 2023
Verified User
Vetted Review
Verified User
1 year of experience
Our company creates and implements lighting designs for major events and luxury brands. We employ a core team of designers and engineers who plan the work and interact with clients and then a we have a massive network of casual employees we bring in to execute the design. Each design is bespoke, technically complex, and short term, so our implementation teams are specially selected for each job to ensure we have the right people with the right skill sets on the job site. This creates several payroll challenges, I have a huge pool of folks who may or may not work for us in a given week, quarter, or year, and there's really no way for me to know which employees will get a lot of work and which ones will only work for a day or two. I was looking for a payroll company that could handle the expansion and contraction of our label pool without requiring a bunch of busy work from me. ADP Workforce Now appeared to be that solution.
- ADP Workforce Now only bills clients for how many employees are paid in a cycle rather than billing for every "active" employee. In my research, they were the only major US payroll company with this billing option. Since our company goes from paying 20 people one cycle to 150 people the next, this is a very important cost control measure for our company.
ADP’s downside
Rating: 5 out of 10
August 17, 2023
CM
Vetted Review
Verified User
2 years of experience
We use ADP for onboarding, Time & Attendance, job posts, reports, analytics, etc… I personally do the onboarding as well as trouble shooting anything within ADP. I also set up out holidays, PTO, import any changes, and assign practitioner access levels to all of our directors. Overall, we use ADP for the majority of our workflow.
- Onboarding
- Reports
Overall, ADP Workforce Now is a Good Product.
Rating: 8 out of 10
July 11, 2023
Verified User
Vetted Review
Verified User
5 years of experience
It is our main HCM system and is used for all aspects of payroll.
- It is easy to use.
ADP is an excellent program.
Rating: 10 out of 10
July 10, 2023
JK
Vetted Review
Verified User
12 years of experience
Currently, we use ADP to process our biweekly payroll for three companies. It helps us with all our calculations, garnishments, and special payrolls. I use WFN daily to help employees with any questions they have on their payroll. We also use ADP to transmit information to other software for insurance billing.
- They have great support.
- Reports help in many instances.
- ADP is always updating and changing its software.
ADP delivers and listens to their client's needs.
Rating: 9 out of 10
July 10, 2023
GH
Vetted Review
Verified User
10 years of experience
At TS, ADP Workforce Now is used for HRIS, Recruitment, Onboarding, Performance Reviews, Payroll, Tax and Banking, and Time. We made the decision ten years ago and have no desire to change. Although there can be issues and struggles, ADP does stand on its word to address issues and correct them. I have had colleagues try other vendors and quickly wish they were back with ADP. I'm also part of a client advisory board, and I can tell you that ADP and their leadership strive every day to address what is needed for the client, what is next, how to make the product even better, etc. It is very eye-opening to see this side firsthand and comforting knowing they keep themselves to such high standards.
- HRIS that is personalized for the employee and addresses DE&I needs.
- Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
- Onboarding is an excellent way to stay in compliance and have all documents completed.
- Tax and Banking and resolution to any issues.
Viewpoint from a newer user
Rating: 10 out of 10
July 08, 2023
JH
Vetted Review
Verified User
It's being used across our entire organization for employee data & payroll tracking.
- GL tracking.
- Manager access to employee information.
- Communication between departments about new hires.
- Time keeping
Honest Review of ADP.
Rating: 8 out of 10
July 04, 2023
Verified User
Vetted Review
Verified User
1 year of experience
We use it for payroll processing. It has made it much easier to process payroll, and being able to access it from any computer is convenient. We were not able to do that with our previous software. It is much easier to run reports and look up information.
- Ease of use.
- Reports.
- Convenient.
I really want this to work
Rating: 6 out of 10
July 03, 2023
ZG
Vetted Review
Verified User
20 years of experience
In my experience, we have not had a smooth implementation, and there has been a concern at every turn. I am finally in contact with the 5th or 6th person who claims that will help figure out the issues - this is after 4 years
- Welcome page
- Payroll support
Workforce Now - it can be whatever you want it to be!
Rating: 9 out of 10
July 03, 2023
Verified User
Vetted Review
Verified User
We use Workforce now for payroll administration, learning management, and HR management. The software helps us organize our employee personnel information, and makes payroll processing easier by automating salaried employees' pay and allowing manual adjustment for anything that is out of the ordinary.
- Intuitive navigation - easy to find where things are
- payroll processing - we have all of the reports and failstops to make sure it is accurate
- reporting - custom reports utilize as much or as little data as we want to include
ADP Workforce Now is GREAT!
Rating: 10 out of 10
June 27, 2023
AE
Vetted Review
Verified User
15 years of experience
I use ADP Workforce Now on a daily basis maintaining employee personal and employment data, tax changes, and banking information. Cost centers, report to managers, etc. We import time and attendance into ADP Workforce Now and process payroll.
I have worked with many payroll processing systems; however, I prefer ADP Workforce Now. I love the reporting and checks in balance features via employee insight. When I submit the payrolls, I am confident that ADP has given me all the tools to ensure accuracy.
I have worked with many payroll processing systems; however, I prefer ADP Workforce Now. I love the reporting and checks in balance features via employee insight. When I submit the payrolls, I am confident that ADP has given me all the tools to ensure accuracy.
- Easy to Navigate
- Reporting Features
- Employee Insight Features
50/50 with WFN
Rating: 7 out of 10
June 27, 2023
DR
Vetted Review
Verified User
2 years of experience
We utilize ADP workforce now for HRIS, benefits, payroll, recruitment, onboarding, HR assist, and performance management. <div>We use it daily for all payroll and HR tasks. </div><div>The HR assist helps to ensure that I am able to follow through on HR task that are sensitive in nature. </div><div>Are use on boarding daily to manage my new hires and rehires.</div>
- Payroll
- Onboarding
- Data management
Would definitely recommend!
Rating: 10 out of 10
June 01, 2023
ms
Vetted Review
Verified User
1 year of experience
We use ADP to process our payroll and utilize the different reports.
- Calculate Payroll
- Manage employees, new and existing.
- Provides different reports for different things
Almost There!
Rating: 9 out of 10
June 01, 2023
Verified User
Vetted Review
Verified User
16 years of experience
I have Practitioner access. In my role as Staffing Manager I run different reports for statistics and audit purposes. I utilize the learning to brush up my skills and to figure out new things. I will be implementing the online recruitment soon, I will be going back to learning modules as it has been awhile.
- The support is usually quick with responses, but other times not so much
- The Bridge is amazing, found many answers here and even supplied answers for others.
- The payroll function is ever evolving and it is nice to see updates
Payroll and Tax Manager.
Rating: 8 out of 10
June 01, 2023
Verified User
Vetted Review
Verified User
12 years of experience
Process payroll and benefits administration. We are currently implementing recruiting, onboarding, compensation, employee performance, and voice of the employee.
- Payroll Batches.
- Tax Set UP.
- Vendor EDI Files.
We love ADP WorkForce Now.
Rating: 10 out of 10
June 01, 2023
AL
Vetted Review
Verified User
4 years of experience
ADP WFN and ADP Canada users for eight different company codes. We use ADP Time and Attendance as well as UKG timekeeping with integrations to ADP to process payroll on several different pay cycles - weekly, biweekly, and monthly.
- Time and Attendance.
- Tax Administration.
- Integrations with UKG.
ADP Workforce NOW update.
Rating: 10 out of 10
June 01, 2023
MS
Vetted Review
Verified User
10 years of experience
At Moxtek, the ADP Workforce Now is used for time clocking and payroll. We also use it for onboarding and data analysis. The issue that the company used to face is the reporting was done manually, and it was hard to track data. Now using Workforce Now has allowed for automating the process of reporting and is correct compared to the manual entry.
- Benchmark data.
- Onboarding
- Reporting
ADP is Mediocre.
Rating: 7 out of 10
May 31, 2023
ND
Vetted Review
Verified User
4 years of experience
We use WFN in full for all our payroll and HR needs. The biggest issue we face is that our system is not set up to support what we need. We do not have the option to track grants and have been told multiple times by multiple different people that something that should be very simple is impossible.
- Friendly Customer Service.
- The new home page is much easier to use and navigate compared to the classic view.
- Quick to escalate problems with the software to tech support.
ADP - You are valued.
Rating: 9 out of 10
May 31, 2023
KY
Vetted Review
Verified User
3 years of experience
I enter new hires from the Hiring wizard; I enter all deduction codes from medical garnishments to our company-specific codes. I do all employee changes within WFN. I process payroll by entering in vacation, commissions, and Driver pay that are not on a full-time or part-time status (on-call, miles paid). I will also submit payroll if our Accounting supervisor is out. There are times after we have had them enter new information that some of our reports do not come through correctly, and we have to call support back to have those automatic reports regenerated (Payroll reports that come with running of payroll, set up at implementation.) They are usually quick to fix the issue and get it back online. At the first of the year, there is another file to upload to make our deduction codes load into ADP, and they are always happy to explain that.
- Wizards for hiring/Terminating.
- Lets you know if there is an error when processing payroll (missing punches etc.).
- Keeps track of all the changes made through the payroll period and has a report for such.