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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(51-75 of 1089)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforcenow is great for easy timecards and has tons of connectors for benefits, taxes, etc. The new design is great as well but could be more user friendly. Onboarding is very helpful but could have better flow and allow collaboration between users.
June 22, 2023

Happy Days!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Works well for regular employees but less so for contract 1099 employees. 1099 employees are much easier to pay through accounts payable than WFN. Absolutely love effective date changes & reporting features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have 7 companies, all with different requirements and needs. ADP is capable of adjusting to our needs on the fly. Our Account Manager is always available to assist with any problems that may arise during the day-to-day payroll process. Excellent company!
June 02, 2023

Get the job done!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Analytics Dashboard is one of the best features that I enjoy about ADP. It makes it easy to analyze employee data especially tracking turnover and retention rate. The Performance Module has been helpful for automating our 90 day and annual reviews. Before we started using the Performance module is was a paper process. This way it is much easier to track and is helpful for our managers. About 6 years ago we uploaded our employees files in ADP and have been paperless. It was a huge project as we had a lot of employees but once it was done it was so worth it to not have paper files and quickly able to find employee's data in ADP.
mary scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I do not any scenarios where it is less appropriate but it is very easy to maneuver. When I need to see if an employee is currently working, the option see is present on the employees job page and if they are are currently on LOA the start date is present there as well.
June 01, 2023

We love ADP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I really appreciate the support from ADP as its primary feature. Yes, it's fuctional, but other companies can do that too. What I count on and value from ADP is the support that I receive when I have questions or face problems. I usually have a prompt and reliable solution.
June 01, 2023

Almost There!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I understand that there is now a new tier available for purchase which basically puts you first in line for questions, but why do we need to pay for better customer service. Shouldn't ADP just provide it?
Score 5 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now may work for some organizations, but it doesn't provide us with what we need due to the complexity of our organization, but we try to work with what we have. We always have issues, but there is a lack of customer service support. We assigned a rep which we rarely ever hear from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for bi-weekly payroll processing with no frills. Not well suited for non-profit T&A, need more ability to update timecards post-processing, understanding you can't change what has happened.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I believe ADP can be customized to pretty much anyone. I like that each service is separate, and that way, you can only purchase what you need. I do not like the sales calls, though, trying to get us to add more products to our ADP.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workforce Now is a great tool for any company of any size because you are able to customize the product to your needs. As long as training is done correctly the company is able to utilize the program to its full potential. When first starting to work for Moxtek they were unhappy with the product until I showed them what could be done with it when set up correctly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
They have helped me set up new tax codes when we go into other states. They have helped me create specific reports, and they send notifications to help keep us in compliance with state and federal law changes.
May 31, 2023

ADP is Mediocre.

Nikki Derkach Bryant | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP has improved the WFN experience in recent years, which is a great upgrade! However, there are some kinks that still need to be worked out, and very little assistance in working them out as most customer service don't know an answer or transfer you around until you hang up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At the previous employer I was at, we used Quickbooks first, then changed to Paycom. ADP is much simpler and easier to navigate, and the level of technology behind the product is larger than the prior two. I enjoy using the bridge to help me try to find my answer or dig through ADP on my own.
May 31, 2023

New to ADP.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have employees in a few different states. I really like that ADP will set up the Withholding and Unemployment for the states (with a fee, of course), but it is nice not to do that myself since every state is different. I wish it was easier to find my monthly and quarterly tax reports. It is very confusing.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ADP is an amazing HRIS platform that is capable of so many different things. Every module we use is awesome. The downfall is customer service. Getting accurate answers to questions, and sometimes even getting any answers, is very difficult. There is so much information at your fingertips when it comes to learning, which is amazing. But troubleshooting and issues on the backend are disappointing because of the lack of assistance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP is well suited for onboarding and especially if the information is properly entered. It's less appropriate if you are trying to get a message to another person within the company (like a text message to a superior.)
May 26, 2023

ADP Workforce Now

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP is well rounded in what they offer. It is great to be able to do everything we need in one platform. However, we are not even using ADP to its full extent at the moment. Since it has so many different features, we try to implement a new feature at least once a year.
Melissa Rauch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations. For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
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