Skip to main content
TrustRadius
ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Essential

Contact sales team

Cloud

Enhanced

Contact sales team

Cloud

Complete

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
Return to navigation

Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(651-675 of 1089)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I believe ADP is really good at payroll and the retirement. We have little issue there. We've struggled a bit with managing time and attendance, and the benefits but it is still easier having them all under one umbrella then separate systems.
February 20, 2020

Optimistic

Jessica Harmon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP is great for time and attendance and process payroll. Areas that need more attendance are performance reviews, wizards for new hires and terminations. There are a lot of different pieces that have to be updated that it would work better and be more time effective if they all updated as you make one update.
February 20, 2020

Try ADP!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I feel that ADP Workforce Now is better suited for large companies rather than small. It has more features than a small company would need. It's been great for our company with the reporting, time cards and PTO process. We've been able to simplify processes with approving time cards and PTO requests.
Evan Luczak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used different payroll systems in the past, and ADP Workforce Now is by far the most comprehensive and complete tool that you could ask for as a payroll professional. I use it every day to process payroll adjustments, track employee pay and run reports. For smaller companies that don't need as many resources it might not be as appropriate, but it is well suited for ours.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I love it because I don't have to have two separate accounts with ADP. Both my personal information account and the payroll processing account are under one login. That helps a lot.

The problem I have with Workforce Now is that it has too much information. There are too many steps just to process payroll. We don't use it for anything else but payroll, so the other menu items are just distractions because I have to click on each until I find the one I am looking for. Some of the menus I have not even been in. I would have loved a more compact, custom page.
February 20, 2020

ADP WFN Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
Being only 6 months past implementation, I feel as though we have faced more challenges with adapting to the functionality of ADP WFN and discovering that some options presented during implementation do not function as described. Overall, the system will get you to the desired outcome, but sometimes the process or steps to get to that outcome are not efficient.
February 20, 2020

Workforce Now Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce is great for tracking employee punches and managing time, however, it is less appropriate and user-friendly when it comes to the hiring process itself. The information and layout of employee profiles change too often and consistency is lacking.
February 20, 2020

Lost in Changes

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is much more efficient than paper tracking of information. The ease of looking up information is nice. The transition of the HR and benefit information directly into payroll is a breeze. In the case of upper management not having or taking the time to review/approve time off, it would be nice if there was a way to delegate their responsibilities to their administrator/assistant to make the process easier.
February 20, 2020

Could be better

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I think it is well suited for people that are not payroll savvy and lack experience. I think the system is not very intuitive and can be frustrating to use if you are used to more advanced systems with more technical functionality.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Whether you have an accounting background or not, ADP Workforce Now is usable to a variety of businesses. Large companies will benefit the most with all the great features that they can utilize to make their business run smoothly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now is well suited for our small organization. I can manage payroll, employee information, training, onboarding documents, and I-9's all on one platform. I can process a new hire, scan all of the documents into their profile, manage direct deposit, print an employee's W2 or pay statement, and download state and federal 941 forms for an audit - and all of this can be done on one platform.
Madison Kinter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workforce allows us to easily monitor and analyze data for reporting purposes. We love the Time and attendance, Compensation/Payroll and On-boarding modules. These modules make it easy for us as a company to effectively and efficiently track our employee's time, as well as pay our employees. We use the onboarding module to process new hires, complete new hire paperwork, federal paperwork and have the employee sign off on ALI policies and procedures.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The system works well with the majority of payroll related items but their are aspects of the interface that lack efficiency. The layout of the website is difficult to navigate and can be frustrating when in a time crunch for payroll. I often find myself looking through 3-4 tabs to find the one piece of information.

Overall, in the actually processing of payroll it works very well just a few nuance issues.
Josh Crawford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used several different brands of payroll software and ADP Workforce Now is the most comprehensive while also easy to use. I think the bigger your employee count the better suited ADP Workforce Now will be for your needs. A smaller company may not get as many benefits from ADP Workforce Now compared to one with a large workforce. The employee self-service in ADP Workforce Now is great.
February 20, 2020

Fed up in PA

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I would like an individual rep for ADP that I can call when I need help. Instead they give a Central Core number to call and most of the time all reps are busy and have to call back. I don't appreciate the waiting when I need an answer quickly.
I do like the details that are available on the pay profile screen for each employee. Everything I need to see is right in front of me.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I like the employee self-service options, especially for time off submissions and approvals.
Our team tends to get confused with the interface in some areas, but once I explain it they are good. I would like to see if our team members could be notified when they are close to their maximum vacation accrual.
February 20, 2020

An all-around great HRIS!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP is great for our organization since it's so large and helps with a ton of general record keeping! It's great for companies with many employees who need to track different areas like goals, skills, drivers licenses, I-9's, etc. I don't think it would be suited for a smaller company unless just using for payroll processing and T&A.
February 20, 2020

Workforce Now Review

Shanele E. Thompson, SHRM-SCP | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
ADP is good for payroll processing and timekeeping and terrible at most everything else. Customer service is hit or miss. Sometimes you will get a rep who loves their job and will work to fix the issue for you and identify the root cause and ensure it is fixed going forward. Other times, you get an inexperienced rep who "fixes" something to rush you off the phone and then 2 weeks later when you try to duplicate it, you find they did nothing to avoid the issue from reoccurring.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think ADP was the right solution for our size company. Our previous solution was ill-equipped to handle a company of our size. So when we converted to ADP it was like you were driving a Cadillac. Plus with the additional modules, we were able to free up HR time for other projects. I can't think of a scenario where ADP would be a less appropriate solution.
Return to navigation