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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(76-100 of 1089)
Companies can't remove reviews or game the system. Here's why
Jonatan Bouchard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP workforce is vastly used for HR purposes such as pay management, compensation, bonus, holidays, and benefits. It contains tons of functionality and self-serve tools for our employees and many great functionalities for our HR and HRIS department. There's some data behind that could be leveraged by an HRIS department or with some limited self-serve BI reporting by HR. There's also add-on and other functionality, such as Tax forms and other paperwork that could be used by your employees.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now offers compliant solutions as document depository for companies like mine operating in a multi-state environment.It provides standard reports with customisable fields and sorting options as per the requirements. Although, Glitches in registration and accessing trainings on comprehensive learning system could be fixed to ensure hassle-free learning environment
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The website sometimes freezes on me and I will have to clear the cache for me to be able to log in and check my pay. I like the ease to navigate and helps me to file the tax very easily. I personally have not used the mobile apps but heard from colleagues that they had issues when using them
Score 1 out of 10
Vetted Review
Verified User
I would never recommend ADP. I am currently looking to switch payroll companies as I am riddled with anxiety. I have made numerous fair attempts to resolve the issue at hand with the representatives at ADP to no avail. The lack of professionalism and knowledge is distasteful. I can not continue to use a service I do not trust and support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workforce Now is not necessarily at a price point that is realistic for companies with less than 50 employees. We didn't choose WFN for our smaller company in Canada because it just wasn't worth the extra cost.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now is great for large companies trying to treat employees all from the same fair perspective. It makes it easy to pull data at any time and for any need. Easy payroll submission process as well which makes the job easier for such a large company.
Score 4 out of 10
Vetted Review
Verified User
ADP has been the industry leader in payroll and benefits administration throughout the years. It's a very comfortable choice if you've used ADP before at other companies but making sure the pricing on the various products and services fits your budget is becoming more difficult as more product enhancements rollout. ADP can provide it's clients with the opportunity of being a one-stop shop with payroll and benefits in house without the exorbitant costs of being on a PEO. We have chosen their pay-by-pay workers compensation offering which is one of the best offerings with competitive insurance rates and low admin costs. We also have ADP's 401K service which is a huge value add if you can spare the money with your budget. On the flip side, ADP likely experienced a lot of turnover in 2021 and was not prepared to take on as many clients as it did. We experienced 3 key resignations on our assigned team from ADP and it caused the worst implementation experience from both a practitioner and employee experience, especially after all of the preparation work my team put into this project.
Allison Sproul | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
If you need to process payroll frequently for several hundred employees and file various reports for tax/compliance purposes, ADP is a sound tool. If you are looking for a comprehensive employee onboarding solution, there are many more automated and advanced tools on the market. The benefits administration tools are decent once you have completed the implementation but mentally prepare yourself for the implementation to take several months longer than what you originally anticipated.
June 30, 2022

Excellent product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now has streamlined our onboarding process, specifically by allowing applicants to enter their own information. When applicants are hired as employees, the information comes over automatically, saving time and money! ADP Workforce Now also has a robust payroll processing feature, and the dashboard has made it much easier to find the information we need.
June 16, 2022

ADP Workforce Now

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The CSRs are, for the most part, patient. Recently we installed a new time clock. The CSR was able to call me on my cell phone to guide me through the configuration process while I was standing in front of the time clock.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Everything is in ADP Workforce Now, and that makes it great. But turning on all the features usually comes with a cost and implementation fees. It is a good product, and I haven't found any other product that can do everything, and it is correct.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think it is well suited for all of your HR & payroll needs. We use a lot of different modules. One downside of integration between the recruitment module to the HR/Payroll side is that the offer letter created on the recruitment side doesn't transfer over, so you have to go back to recruitment and look up the employee to see their offer letter. It would be great if it would appear in their documents as the background consent forms do.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hard to request time off months in advance if you haven't accrued the hours yet. The roll-over of vacation time doesn't work very well and you cannot differentiate between what was earned this year, compared to what what carried over from the previous year.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are looking for Human capital management software that can manage payroll, time, attendance, and tax calculation with many other great options, ADP Workforce Now is the great option to go with. ADP Workforce Now processes your payroll in a few steps and calculates your taxes paid automatically on your behalf. It is less appropriate when you face any problems with this HCM software and contact customer service. They take too much time to reply back.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Really my only complaint with the tool is the look and feel. In terms of functionality, this is hands down one of the best HRISs out there. It houses all the essential functions in one place and it can perform all these functions seamlessly regardless of how big or small an organization is. Even though it's not pleasing to the eye, it is still simple to navigate as well.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We have 2 groups, office/corp group, and our PTO policies reflect the different roles. WFN is the prefect tool for keeping the multiple policies separate and tracking accruals. We have no issue with policies being incorrect or not reflecting usage. The one thing we have issues with the system defaulting to use the prenote. It is no longer required and should be removed.
March 23, 2022

Great for Employees

Score 7 out of 10
Vetted Review
Verified User
It is great for tracking, however it's slow to connect. This was the only major issue I ever had with the program. Other than the speed of the app, it worked well for tracking and documentation. I was not an administrator, so my review is based on using the program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I don't make recommendations to colleagues unless my opinion is solicited. But if I knew that a colleague's company was really struggling with their Payroll or HR departments and it was related to the product/vendor they were using, I would suggest that they contact ADP just to have a conversation and see if ADP would be a good fit for their situation.
Mark Hautala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now is an easy to use platform for punching in and out for shifts and keeping track of your pay statements. They recently updated a tile on the home screen that allows for quicker punching in and out. It's easy to navigate pay statements and easy to read each part of the statement. We don't use it for requesting time off but it may still have that feature. Overall happy with ADP Workforce Now
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