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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2092)

Attribute Ratings

Reviews

(126-150 of 1088)
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December 05, 2021

ADP Workforce Now Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall ADP Workforce Now [has] been a positive experience and has been easy to navigate to support employees and manage my own profile. The interface is very user-friendly and it has aided in me being productive while at my program. Finally, it is easy to see where my employees stand with overtime while working for the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My current organization just switched to ADP Workforce Now and so far, so good. There are some features that would make it more efficient, however, overall, it is a simple system to use, and ADP Workforce Now support has been wonderful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now is currently being used across the Sage Intacct organization as our main portal for referencing information such as benefits, emergency contacts, training, policies, time cards, etc. ADP Workforce Now is our portal for all HR resources and contacts.
December 05, 2021

ADP use is easy

Jim Schuman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ADP to access any pay deposits to my account and reference my overall compensation plan. Very easy to use and has no issues at all. I have used their support desk and they’re very helpful as well. I would highly recommend using this ADP system with your workforce as well.
December 03, 2021

ADP - Easy to use!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Predominately, our organizaiton uses ADP Workforce as a way of managing time sheets. We are a national organization so we utilize this product for entering our time sheets, as well as inputting any time off requests. Additionally, we use ADP Workforce to manage and enroll into our benefits. Lastly, our personal information, such as addresses and numbers are located there and we edit our personal information via ADP Workforce.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP is used by our associates and enables them to request vacation, obtain pay statements and T4 statements, access benefit information, and receive communication and links to important resources. This process was traditionally manual with paper statements, vacation manually inputted, etc. This has provided associates with a one-stop location for all the information they need and is accessible to associates on leave or who leave the company.
December 03, 2021

ADP Workforce Now WORKS

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce now as our HCM/Payroll system. We combined a number of disparate systems to actively manage everything on 1 easy to use software platform. We now track time and attendance, process payroll, and manage benefits through ADP Workforce Now. Historically this was through 2 different systems (and manual paper processing).
December 03, 2021

ADP Workforce Now

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am an end-user of ADP Workforce Now; I use it primarily for things like entering PTO requests, quarterly and annual performance review feedback, paystub/W2 printouts, and to access internal links (i.e. benefits, company directory, handbook, etc.). It's a great central repository that allows users to access relevant information in a very easy way. Simple to navigate, easy to use.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used ADP Workforce Now for our Employee onboarding, as well as our payroll processing, tax processing, and garnishment. Our workforce size varies seasonally due to our customer's demands, it averaged around Five Thousand total employees. ADP Workforce Now's integration of onboarding and Payroll is seamless. I could not complain about anything.
Tristann Graves, CEP, CPP, C(k)P | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used ADP Workforce Now for our payroll system and HRIS system. The payroll system is the best around! The payroll system is easy to use, up to date, and accurate. I loved having all the employee information at my fingertips and not buried in endless menus. ADP was extremely easy to work with. They keep their system and their knowledge current so you never need to worry about being compliant.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Porch Group uses the ADP workforce now to process payroll and related taxes, administer 401(K) benefits, capture time off requests, keep vacation balances, and act as a time card keeper for hourly employees. For employees, w-2 and pay stubs and any other tax-related document are housed in ADP Workforce Now.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization currently uses ADP Workforce to process and manage payroll and HR operations for our employees. We run bi-monthly payroll for our employees and third-party contractors. Employees have access to their paystubs, vacation time, sick time, etc. all through the ADP app. Operations within this platform run smoothly and are as simple as any payroll software that I've used.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce to help our employees access their paychecks and 401k information. With so many things out there we have found ADP to be the easiest to use and to extract data from when needed. With desktop and mobile solutions, it's hard to find a more user-friendly tool.
December 02, 2021

ADP At A Glance

Ty Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Workforce ADP Now to support annual evaluations, set goals and objectives, monitor time-off requests, vacation time, holiday schedules, storage bank for documents and certificates for my staff, work schedules, HR resources, supporting a communal message board to my team, use as a two-way communication with my staff, ADP supports our storage of company documents that govern our organization, we use it to support our community contracts.
Bob Ladd | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use ADP for the following activities. 1 Payroll 2 Employee Reviews and Goals 3. Attendance and Calendar 4. Benefits Dashboard 5. Employee communications 6. Copensentation management 7. Data Import/Export
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce Now for our whole organization. Before we used it, our payroll, scheduling, PTO, and benefits were all on different platforms. Having them all accessible in one place has been the best-addressed problem. Giving our employees access to their employment information has improved relations between our corporate level and entry levels.
Score 1 out of 10
Vetted Review
Verified User
I attempted to review my paystubs. Unfortunately, ADP has poor customer support. No ability to talk to a person. And they have taken over 60 days to allow me access to see my paystubs. Things are still not correct. They have been a big waste of time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use ADP Workforce Now to manage our HR and Payroll functions. In one simple Dashboard, I am able to view edit, and derive reporting material regarding human capital and their salaries. This makes it much easier as opposed to filing paperwork and keeping hard copy records.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use the WFN platform and have added on the Onboarding and Document Cloud features. We will be sending off our employee files soon for digitalization so I can't speak to the Cloud features as of now. If it promises what they say, we should be happy & more effective paper-free.
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