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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

Contact sales team

Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(26-50 of 1088)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, we use ADP to process our biweekly payroll for three companies. It helps us with all our calculations, garnishments, and special payrolls. I use WFN daily to help employees with any questions they have on their payroll. We also use ADP to transmit information to other software for insurance billing.
Ginger Humbles, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At TS, ADP Workforce Now is used for HRIS, Recruitment, Onboarding, Performance Reviews, Payroll, Tax and Banking, and Time. We made the decision ten years ago and have no desire to change. Although there can be issues and struggles, ADP does stand on its word to address issues and correct them. I have had colleagues try other vendors and quickly wish they were back with ADP. I'm also part of a client advisory board, and I can tell you that ADP and their leadership strive every day to address what is needed for the client, what is next, how to make the product even better, etc. It is very eye-opening to see this side firsthand and comforting knowing they keep themselves to such high standards.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce now for all our HR and Payroll services. ADP Workforce now is our HRIS and Payroll system. Within the program, we use the Recruiting, Onboarding, Benefits, Performance Management, Compensation, Analytics, Data Management, Payroll, Garnishment and Tax modules. Before ADP, we were using a manual, in-house system. ADP has taken our HR/Payroll into the 21st century and continues to evolve.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using ADP for 18+ years and currently use WFN. The WFN platform has so much capability with fufilling the needs of an organization. We currently use the Recruitment & Onboarding, Payroll, Time and Attendance, Tax Service, WGPS, Benefit Module and are looking into expanding into the Performance and 401k management modules. WFN is a one stop shop for payroll services and that is extremely helpful with ensuring that your day to day operations are more simplified and all located in one platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Human Capital Management, Payroll, Time Off, Essential Time, ACA Reporting, and Benefits. This product helps with Annual Open Enrollment, Time-Keeping Management for our employees, benefit deductions for efficient payroll. Also, the time off is essential in keeping up with 100+ employees annually. It is great in calculating the time off so it does not have to be manually calculated every payroll.
Amanda Worth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I process time/attendance and payroll in ADP Workforce Now. I do not have any problems at the moment with the processes that I use in the product. The system is very user-friendly, and easy to access other features that ADP Workforce Now offers.
Candace Fontenot | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been using ADP for over 20 years. I have watched it grow and evolve into the comprehensive HR and Payroll system it is now. ADP Workforce Now is user-friendly for employees, managers, and practitioners. Having a system that houses time and attendance, payroll, hr, benefits, talent management, and a multitude of other things is convenient, cost-effective, and brings value to our company. It allows us to operate with a slim staff of hr and payroll professionals.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to enter our time on the timecards. We use the Time Off feature to request time off, and that makes it easier to track our balances. I run reports to see what percentages were coded to certain grants. The payroll has become less time-consuming and much easier to process.
July 07, 2023

ADP WFN Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Work Force Now to handle payroll and HR needs. We process payroll for all staff that are paid bi-weekly and we have Board members that are paid once a month. We use the HR portion of Work Force Now to process hiring new employees and also terminating employees.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it for payroll processing. It has made it much easier to process payroll, and being able to access it from any computer is convenient. We were not able to do that with our previous software. It is much easier to run reports and look up information.
Dawn Ergle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use ADP WFN to recruit candidates, store pertinent documents, conduct reviews, manage benefits open enrollment, manage time, and pay employees. This product allows us to have a holistic hire-to-term experience for our employees. While I am still learning the many modules of the platform and how they interact, I utilize the different components to give a complete view of an employee to managers and senior leaders as necessary.
Gaby Rios | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Employee management: We manage all employees' personal info and employment info, we have a good visual on our employee data/average tenure/location/cost
  • Benefits: open enrolment and benefit management through ADP, we use EDI feeds with all carriers, we have accurate enrollments, almost no enrollment issues
  • 401K retirement services: SSO and easy for employees to access, manage their plan, directly feeds into payroll
  • Time and attendance and time off
  • payroll
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workforce now for payroll administration, learning management, and HR management. The software helps us organize our employee personnel information, and makes payroll processing easier by automating salaried employees' pay and allowing manual adjustment for anything that is out of the ordinary.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ADP is our current platform for payroll and the HRIS for benefits and connectivity with vendors. We are reviewing their performance management portal, compensation, document cloud, and potential applicant tracking system. Learning module may be reviewed at a later date.
July 03, 2023

Help for the newby

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP is our sole payroll provider. I was new to payroll in 2017, the transition was very smooth thanks to the wonderful support from our ADP sales and customer service center.
The employee portal is easy for my staff and I never hesitate a call to customer service no matter the scope of my question or concern.
ADP has helped to streamline the process in all aspects of the HR and Payroll I am responsible for.
I get solicitation of other payroll platforms, but have no desire or need to leave ADP WFN!
July 03, 2023

Shop Around

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently I use it as a secondary HRIS with payroll as the core use. I have used the entire suite from recruiting, on boarding, Performance management, payroll, benefits, comp, ACA, taxes, cobra, etc...
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ADP Workforce Now on a daily basis maintaining employee personal and employment data, tax changes, and banking information. Cost centers, report to managers, etc. We import time and attendance into ADP Workforce Now and process payroll.

I have worked with many payroll processing systems; however, I prefer ADP Workforce Now. I love the reporting and checks in balance features via employee insight. When I submit the payrolls, I am confident that ADP has given me all the tools to ensure accuracy.
June 27, 2023

50/50 with WFN

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We utilize ADP workforce now for HRIS, benefits, payroll, recruitment, onboarding, HR assist, and performance management. <div>We use it daily for all payroll and HR tasks. </div><div>The HR assist helps to ensure that I am able to follow through on HR task that are sensitive in nature. </div><div>Are use on boarding daily to manage my new hires and rehires.</div>
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