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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(51-75 of 1088)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Digitizing time punches, onboarding, and benefits especially during the pandemic. We were originally using all paper and filing cabinets to handle employees’ documents. Now everything can be found under one hub in ADP Workforcenow.
June 02, 2023

Get the job done!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workforce Now as our HRIS and for payroll. We use the performance, benefits, and analytics modules. It is very helpful in my role for analyzing data. I love the analytics dashboard and how easy it is to run reports for the data in ADP. My company conducts 90 day new hire and annual reviews and the Performance module has been great. It is very easy to customize and automate our review processes. I like that we can report off the data in the performance module as well and the the chat feature if you have questions. It would be nice if they had the chat feature in other areas of the software.
June 01, 2023

We love ADP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workforce Now allows us to effectively manage our employees profiles. That sounds simple, but working in international HR I have used a plethora of different programs, and ADP is by far and away the best. Every now and again, I encounter a problem, but the nice thing about ADP is that there is always a solution to that problem.
June 01, 2023

Almost There!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have Practitioner access. In my role as Staffing Manager I run different reports for statistics and audit purposes. I utilize the learning to brush up my skills and to figure out new things. I will be implementing the online recruitment soon, I will be going back to learning modules as it has been awhile.
Amber Lynn Utter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP WFN and ADP Canada users for eight different company codes. We use ADP Time and Attendance as well as UKG timekeeping with integrations to ADP to process payroll on several different pay cycles - weekly, biweekly, and monthly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At Moxtek, the ADP Workforce Now is used for time clocking and payroll. We also use it for onboarding and data analysis. The issue that the company used to face is the reporting was done manually, and it was hard to track data. Now using Workforce Now has allowed for automating the process of reporting and is correct compared to the manual entry.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses WFN in all its capabilities. We use the payroll, benefits, the human capital, the document cloud, the onboarding, you name it, we use it. I am the main admin for the system and update all aspects of WFN for the company to use. We transitioned from a third-party payroll and the main issue was timely payroll and termination checks. The whole HR team loves working with WFN.
May 31, 2023

ADP is Mediocre.

Nikki Derkach Bryant | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use WFN in full for all our payroll and HR needs. The biggest issue we face is that our system is not set up to support what we need. We do not have the option to track grants and have been told multiple times by multiple different people that something that should be very simple is impossible.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I enter new hires from the Hiring wizard; I enter all deduction codes from medical garnishments to our company-specific codes. I do all employee changes within WFN. I process payroll by entering in vacation, commissions, and Driver pay that are not on a full-time or part-time status (on-call, miles paid). I will also submit payroll if our Accounting supervisor is out. There are times after we have had them enter new information that some of our reports do not come through correctly, and we have to call support back to have those automatic reports regenerated (Payroll reports that come with running of payroll, set up at implementation.) They are usually quick to fix the issue and get it back online. At the first of the year, there is another file to upload to make our deduction codes load into ADP, and they are always happy to explain that.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use ADP for our complete HRIS system, from job postings to onboarding, payroll, time and attendance, performance management, and even learning management. ADP has more capabilities than most other options. It is very broad in coverage for anything HR related.
May 26, 2023

ADP Workforce Now

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP for payroll and benefits services. For 2019 Open Enrollment, we implemented online enrollment through ADP, which was a great success. We are also working on implementing carrier connections between ADP and our benefit carriers. This will be such a huge asset when it is complete because it will reduce a ton of manual entering.
Melissa Rauch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Workforce Now for HR, Benefits and Payroll processing. The HR and Benefits capacities are recent additions as we are streamlining processes and looking for accuracy and efficiency. The ability to manage the benefits (enrollment and deductions) through WFN have eliminated human error and saved time in the long run. Next, we will convert the HSA employee and employer contributions to the benefit module. Having employees in many states and overseas demands a provider that can handle the complex taxation. ADP representatives have been helpful and knowledgeable in supporting our employee base.
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