Skip to main content
TrustRadius
ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Essential

Contact sales team

Cloud

Enhanced

Contact sales team

Cloud

Complete

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
Return to navigation

Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(651-675 of 1088)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce Now across our entire company. It's used for time management, record keeping, payroll processing, benefits/retirement. Our company has over 40 locations across 8 different states so using this system has helped manage employees information easier. We use self-service a lot, which allows out employees to update their own information (to a limit) and frees up having to do it from corporate. Using the system for our benefit enrollments and retirement has also streamlined reporting and allows employees to have one central location to review their enrollments.
Evan Luczak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce now across our 5 businesses for all of our payroll and human capital management. We have about 3,000 active employees that we pay through ADP Workforce Now. ADP Workforce Now allows us to streamline our productivity in the HR and Payroll departments to better serve our employees.
February 20, 2020

ADP is great overall

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP is a company-wide payroll software, and we use to manage all employee files, payroll, and more. ADP is being used corporate-wide. The main business problems it addresses are to the ability to be paperless, and digital. Employees can access their personal information such as benefits, and pay statements with ease.
February 20, 2020

Lost in Changes

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company uses ADP Workforce Now Self Service portal across the whole organization. Our employees request time off and enroll in benefits through the online portal as well as any personal information updates. The majority of our benefits are connected to our benefit providers to make reconciling invoices very easy. We process our payroll through ADP Workforce Now and have had time tracking in the past but no longer require it. We chose not to use the recruiting functions, however, they do appear to alleviate a lot of work/issues when a candidate is hired. Unfortunately, a lot of our upper management does not use it as often, so forwarding candidates through the system would currently be a bottleneck for us. And since we are a small company, it's more efficient to discuss/communicate directly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use ADP Workforce Now to process payroll for a church with about 20 employees. I use the payroll features which are more than adequate. Being on a tight budget and a small organization, we do not utilize the HR function in ADP. I know that Workforce Now offers a lot of modules that we do not currently use to its fullest.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses ADP Workforce Now for payroll, benefits, time off (PTO). ADP is used across our organization for reviewing annual statements, pay statements, updating personal data, open enrollment, and entering in time off (PTO). ADP helps manage and house all of our processes from payroll to new hires and terminations.
Madison Kinter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ALI uses ADP Workforce Now across our whole organization, which consists of three entities. Workforce Now allows us to easily monitor and analyze data for reporting purposes. It also allows ALI to have one true source for all of our employee's data with its wide variety of modules and application options.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used ADP Workforce Now to process payroll and manage new hires/terminations. Most of our corporate employees use the system to review hours and pay.
It helps manage employee pay and personal information in a timely manner. We are aiming to have our entire organization use the time and attendance feature in the future.
Keisha Feliciano, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now has allowed HR and payroll functions to become seamless which has strengthened the relationship between the two departments. We are now able to conduct open enrollment online, house our company policies and procedures, and keep track of a lot more information rather than having to keep many spreadsheets which takes more time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using ADP Workforce now for all our US companies. It helps us with be compliant with our taxes and also notifies us of any changes in the states we are currently doing work in. This is a major up side for our company since we are currently active in many US states.
Josh Crawford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce Now as our system of record for our almost 9,000 employees. What has been interesting in our companies case is we have a constant stream of acquisitions and mergers so we are always having to get new divisions onto ADP from their previous payroll system.
February 20, 2020

An all-around great HRIS!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our owner uses ADP across multiple companies and states for about 500 employees! We use it for the HR system, time & attendance, and payroll processing. Our main office is located in Latham, NY so ADP greatly assists us in processing payroll for our other locations downstate and in Vermont - particularly for the time & attendance features.
February 20, 2020

Workforce Now Review

Shanele E. Thompson, SHRM-SCP | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We have tried to implement it across the whole organization for a company intranet portal to keep folks updated on company events, etc. We have used the talent sections for all employees and the system is clunky and hard to navigate often with many technical hiccups. It was put in place to address our concerns around performance management but it has just been a very expensive payroll processing tool.

You have to buy the total package otherwise you are doing a ton of administrative work pushing changes through manually. This applies to Workforce Now's tech-only platform. What I find most frustrating is the archiving of employees where if you terminate them, they still do not come off your bill but you have to do a few extra steps. Every time, it is a different issue. Then you have to unarchive them when its time to process W-2's so yet another charge. We had years of charges for employees who had been terminated as far back as 2014 when I started in 2019. This was thousands of dollars lost by our organization due in part to lazy hr staff from months past and possibly a lack of training from ADP on everything that they had to do. It's like running all the back-end tech stuff by yourself.
February 20, 2020

An overall good system

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently, we are using ADP/WFN in several capacities. We use it to process garnishments and taxes and WFN to process payroll for two companies we acquired that are not yet on our regular payroll/HRIS system.
February 20, 2020

Great system!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize ADP Workforce Now to enroll our associates in benefits and to run reports. The reporting function is amazing! Currently, only the HR and Accounting Departments have access to ADP Workforce Now.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole business. We use it to collect time, pay employees, request and track PTO hours, and help with ACA compliance. Carrier connections allow information to flow back and forth to our vendors and benefits billing.
February 20, 2020

Happy Customer!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the entire organization for timekeeping/payroll, performance reviews, and benefits enrollments. It keeps everyone in a unified system without causing confusion between what systems should be used to do certain tasks.
February 20, 2020

ADP is a good system

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use ADP Workforce Now across the organization. Most employees are basic users who access their paystubs/W-2s, acknowledge company policies, performance reviews, etc. We have users for payroll and human resources as well. We do use the recruitment tool and employment verifications (are signed up - but not using regularly).
Return to navigation