Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Recent Reviews
How ADP Workforce Now Differs From Its Competitors
Awards
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Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
Pricing
Essential
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Cloud
Enhanced
Contact sales team
Cloud
Complete
Contact sales team
Cloud
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
ADP Workforce Now Demo | ADP
www.adp.com
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(2091)Attribute Ratings
Reviews
(151-175 of 1089)Companies can't remove reviews or game the system. Here's why
November 27, 2021
ADP is Flexible and Good Value
- Easy user interface
- Custom reporting
- Time tracking ability to allocate time
- Customer Service is very good
- General ledger interface is difficult to manage
- General ledger accounts mapping is highly complex
- Would like to be able to block changes from being made during certain times (such as no changes to 401k deductions, bank accounts, and other things that affect payroll while creating/processing a payroll).
November 24, 2021
ADP Workforce Now from a user's perspective
- Employee profiles; pay, personal, and employment are easy to navigate and edit.
- Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
- We can easily upload a file with hourly employees' hours.
- The font size of employees' pay rate on Pay Profile should be smaller. I'm always worried someone walks up to me and I can't minimize the screen fast enough.
- Assigning a time-off policy isn't easy to find.
- Vacation accrual policy is set up behind the scenes, I'd like to see the criteria without calling customer service.
November 24, 2021
Better customer support
- Time keeper.
- Payroll processing.
- Quarterly tax filings.
- ACA reporting.
- Training new staff.
- Understanding organization needs behind requests.
November 17, 2021
Happy with ADP Workforce Now
- HRIS
- Updates regularly
- Good Support
- Performance Review is a little hard to get started
- Supporting documents be able to be deleted
November 05, 2021
ADP Review
- New Hire
- Benefits
- Payroll
- ADP could be more personal with their clients
November 05, 2021
Modern and Sleek: Payroll software doesn't need to be complicated
- Clear, modern, and user friendly UI
- Allows employees to sign up for benefits and use vacation days very easily
- Allows for Clocking in and out easily
- Loading times can be long
- Can't search for employees by ID number in basic search
- Some menu items seem redundant
November 04, 2021
ADP: flexible and reliable
- Timecards - punches and department allocations
- General Ledger interface to create Finance entries
- Time off - tracking of balance available & future accrued
- Availability to see "Classic" look indefinitely after changes to screens
- Time off requests - changes to screens causing difficulty for users to navigate; need consistency not just change, change, change
November 04, 2021
Itza
- Payroll
- Schedule
- Time and Attendance
- Benefits
- Time Clock
- Time off request
November 02, 2021
ADP -Outstanding
- Processing with ease
- Reports are generated easily
- Mobile App
- Glitches
- Response
- Training
November 02, 2021
Good- but still a few issues
- Paying employees on time
- Figuring taxes and deductions
- Easy to access information on employee's pay.
- Customer service - overworked employees
- Too many upgrades and changes - too many are for aesthetic views
- Not giving us the option to not change the appearance of pages.
November 01, 2021
ADP WFN is the way to go - Make the Change today!
- Payroll
- Time & Attendance
- Homepage
- Performance Review/Corrective Action housed in same area
- More control for Employers over control of how functions work
October 31, 2021
Overall Good
- Tracks Time and Attendance
- Provides many different types of reports
- keeps track of any changes made with any employee
- If a hire date needs to be updated, the benefits in the pay profile will not be taken out.
October 31, 2021
If only we weren't nickel and dimed for everything from ADP - make it an all inclusive product like other vendors so.
- Reporting features
- Dashboard
- Ease of use and user intuitiveness
- Ability to turn on and off FICA exemption with same file #, other vendors can do it why not ADP?????, big problem with colleges!
- Run report with W2 data in excel form at for analysis
- time and attendance modifications can be difficult
October 29, 2021
ADP candid review
- Calculate and record payroll
- Timekeeping
- Cost analysis by project name or organizational code
- Tax recording is complicated and prone to errors.
- Customer service is provided by random individual instead of a dedicated representative
- Onboarding of new companies takes MONTHS!!!!
October 18, 2021
Data, Analytics, and All in One HR functions
- Payroll Services are super easy to use and allows us to double check with previews.
- Self-Service for employees benefit changes and open enrollment.
- Data tracking, analytics, and reporting on all HR aspects and employee data along with the ability to make custom parameters and reports that suit our needs.
- Imports for mass changes that allow me to use spreadsheets to implement mass changes quickly instead of updating each employee profile.
- The homepage allows us a space to put important employee information like newsletters, major policy updates, and employee recognition. We also can imbed links to external resources like our benefit providers logins for employees who need to make claims etc.
- View as a user needs to be improved so I can view all aspects of ADP as another user. Sometimes I cannot guide employees or managers through processes because their ADP setup, by nature of not allowed access and permissions, looks vastly different than mine. Also as I am not a "Manager" I have no idea what that potion of ADP looks like for guiding managers to implement goals or manage their team's PTO requests.
- I wish the message center was searchable. Sometimes I need to find a specific message or notification and I have to filter and scroll to try and find it. I wish I could either search or flag/pin specific notifications I know I will need to refer back to later.
- For recruiting, I wish the flow of the page was easier to work with. I spend a lot of time going back and forth between the requisitions and applications pages. I wish the applications page was always just a slide out of the requisition page-or that I could see more details of the requisition on the applications page.
- ADP Workforce Now Performance Review Center is always lagging and doesn't load correctly.
October 07, 2021
ADP Workforce Now is the Gold Standard (with a few caveats)
- Benefits enrollment
- Payroll
- HRIS
- Reporting feature is not user friendly.
- Customer Service, wait times can be very long and a lot of times, I feel I understand more than the rep I'm speaking with.
October 07, 2021
Needs better setup features.
- Keeps track of times worked
- Keeps track of PTO
- Customer Service
- Implemention setup
October 06, 2021
ADP Workforce Now makes life easier
- Customer service
- Benefits administration
- Employee maintenance
- Service connect is not very user friendly.
- On 2 occasions, customer service calls were disconnected and were not contacted back by the person helping me. Had to start over with someone else and redo what we had already done. Very frustrating.
- Really long wait time on phone calls 45 + minutes regularly.
October 06, 2021
I love WFN and would never switch!
- Continuous self-improvements!
- Integration with other systems.
- Allows employers to manage GLI mapping, etc. on their own with ease.
- Reporting has improved tremendously over the last year.
- Integration with Merrill Lynch is lacking ease and is very expensive.
- Need clarifications on how to use some of the employment profile fields, personalized training will go a long way!
- Need to have a way to do a file import for net to gross pay instead of manual entry per employee. It becomes cumbersome with 200+ people to pay in one payroll.
October 06, 2021
The pro summits are great but their support could use some work
- Payroll processing and tax setup.
- Reporting structure to customize employer needs.
- Registration for employee self service.
- Connection files for benefit offerings.
- Onboarding: Employers need the ability to (customize)required fields for employee data in the onboarding template. Too much time is wasted gathering data from employees after they are hired.
- Home page customization-give employers the ability to customize the banners and colors to create the home page for their company.
- More extensive training is needed for implementation and support specialists BEFORE rolling out new modules to customers. We rely on knowledgeable staff to resolve issues as they arise.
October 06, 2021
ADP works for me
- Keeps up with technology.
- Stays on top of legislative changes.
- Listens to customer feedback.
- I continue to hear from other employer's who are frustrated at not having a dedicated rep to call with questions.
- You can't code an ex-spouse in ADP, seems silly in this day and age.
October 06, 2021
ADP has got me!
- Customer service
- Having helpful materials for HR Professionals.
- Very clean and continually advancing.
- G/L interface
- Reporting
- Online onboarding setup
- Reporting
- Payroll
- Employee digital file
- E-Verify filing
- Open enrollment plan building.
- Security management for new users.
October 06, 2021
ADP Workforce Now built a platform with the employer in mind
- Payroll
- HR
- Timekeeping
- Reporting
- Custom reporting
October 06, 2021
ADP helps us take control of our HR data!
- Very user friendly interface.
- Ability to easily customize home page to show effective information to your team.
- Provides a hub of all HRIS data which assists our Executives in bettering business decisions.
- From time to time, there are technical difficulties with the website where the global site is down for a period of time
- Would like to see more capabilities in the time & attendance platform.