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AdRoll

AdRoll

Overview

What is AdRoll?

AdRoll provides a platform, performance, and services to meet companys' marketing goals while streamlining marketing operation. Solutions technologies for brand awareness, retargeting, and abandoned cart recovery. And the AdRoll Cross-Channel Performance Dashboard displays campaigns holistically so users can analyze performance,…

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Recent Reviews

TrustRadius Insights

AdRoll has become a preferred choice among marketing departments for its comprehensive solution for advertising and data analytics. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Ad deployment (44)
    8.1
    81%
  • Ad display and retargeting segmentation (44)
    5.2
    52%
  • Ad performance reports (44)
    2.9
    29%
  • Ad dashboards (44)
    2.8
    28%

Reviewer Pros & Cons

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Pricing

View all pricing

Essentials

$12

Cloud
per month

Growth

$25

Cloud
per month

Starter

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adroll.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $40 per month
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Product Demos

GDS Demo AdRoll 24122020

YouTube
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Features

Ad Network Integration

Integration with main ad networks, and exchanges to make accurate media buys.

6.7
Avg 7.4

Ad Campaigns

Features related to creating and deploying ad campaigns.

5.3
Avg 7.8

Ad Reporting & Analytics

Features related to reporting on and analyzing advertisements.

3.2
Avg 7.8
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Product Details

What is AdRoll?

AdRoll provides a platform, performance, and services to meet companys' marketing goals while streamlining marketing operation. Solutions technologies for brand awareness, retargeting, and abandoned cart recovery. And the AdRoll Cross-Channel Performance Dashboard displays campaigns holistically so users can analyze performance, run reports, gather insights.

AdRoll Video

AdRoll Integrations

AdRoll Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

AdRoll provides a platform, performance, and services to meet companys' marketing goals while streamlining marketing operation. Solutions technologies for brand awareness, retargeting, and abandoned cart recovery. And the AdRoll Cross-Channel Performance Dashboard displays campaigns holistically so users can analyze performance, run reports, gather insights.

AdRoll starts at $40.

Insightpool Ads Optimization are common alternatives for AdRoll.

Reviewers rate Ad deployment highest, with a score of 8.1.

The most common users of AdRoll are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AdRoll has become a preferred choice among marketing departments for its comprehensive solution for advertising and data analytics. Users have found the platform effective in running Facebook retargeting ads and placing web ads, resulting in consistent conversions. The data collection capability of AdRoll has been praised for its contribution to targeting specific audiences and tracking customer journeys. Additionally, AdRoll's attribution and tracking capabilities have simplified tracking and reporting for marketing teams, leading to impactful results and positive user experiences.

The bulk uploading feature on AdRoll allows users to quickly create new ad campaigns, saving them time and boosting their remarketing efforts. Agencies rely on AdRoll for display retargeting as it seamlessly integrates with other paid media channels and provides valuable reporting and audience insights. Non-profit organizations leverage AdRoll to convert users who have left their site before completing desired actions, helping them grow their social following and stay top of mind for interested users.

For businesses focused on e-commerce B2C sales, especially in niche industries, AdRoll has proven effective in reaching new audiences and driving traffic back to owned properties. AdRoll has also been used by companies in the healthcare sector as their preferred third-party remarketing tool due to its ease of implementation and positive return on investment.

In terms of account management, AdRoll provides a robust account team that ensures ads are displayed in various places, driving high click-through rates and revenue. The platform is also utilized for website retargeting advertising, delivering ads to remarketing and matched email audiences, which helps lower advertising costs while retaining website visitors.

AdRoll assists marketing teams in measuring attribution for display advertising and supports both retargeting and prospecting efforts. With its high-quality audiences and effective targeting capabilities, AdRoll provides valuable insights for optimizing campaigns. Furthermore, businesses with limited budgets have turned to AdRoll to expand their digital marketing reach. By increasing conversions and attracting website visitors back to the site, AdRoll has helped these businesses convert more leads. The ease of use and visual reporting features offered by AdRoll contribute to impactful results and positive user experiences. Marketing teams appreciate how the platform simplifies ad management across different platforms while providing valuable metrics and reporting capabilities.

One key use case of AdRoll is promoting products, new releases, and sales across multiple platforms. By leveraging AdRoll's targeting and retargeting features, businesses have been able to drive high click-through rates and revenue. This has been particularly beneficial for e-commerce companies looking to generate interest and sales for their latest offerings.

Another important use case of AdRoll is in tracking customer journeys and measuring attribution for display advertising. With AdRoll's data collection feature, marketing teams are able to gain valuable insights into the effectiveness of their campaigns and the impact on conversions. This helps them make data-driven decisions to optimize their advertising strategies and allocate resources effectively.

Additionally, AdRoll has proven effective in reaching new audiences and driving traffic back to owned properties, especially for businesses operating in niche industries. By utilizing remarketing efforts, these businesses have been able to expand their digital reach and generate conversions from previously untapped sources.

Overall, AdRoll offers a wide range of use cases for marketing departments across various industries. From retargeting website visitors to managing remarketing campaigns, the platform provides valuable tools, insights, and reporting capabilities that contribute to successful advertising campaigns and positive user experiences.

User-Friendly Interface: Many users have found the interface of the platform to be up-to-date and easy to use. It has been described as convenient for organizing campaigns and ads, making it a user-friendly option.

Efficient Campaign Setup: Several reviewers have praised the quick and easy campaign setup process offered by the platform. They highlight that campaigns can be set up in minutes, saving time and effort.

Valuable Reporting Features: The new reporting features provided by the platform have been seen as an upgrade by users. They appreciate that these features no longer require excessive filters, providing easy-to-read metrics and valuable information for evaluating campaign performance.

Difficult User Interface for Beginners: Some users have found certain parts of the platform challenging to navigate, particularly for beginners. They believe that the user interface for setting up campaigns is complex and overwhelming, and suggest that it could be made more user-friendly.

Limited Integration Options: Users have expressed a desire for additional integrations, specifically with Pardot and their CRM. They would like AdRoll to expand its capabilities beyond remarketing and retargeting ads.

Issues with Billing: Several users have reported difficulties with billing, especially at the agency level. They also find the invoicing process confusing and would appreciate more detailed information on campaign expenses and invoice breakdowns.

Users recommend using AdRoll for retargeting efforts, especially for small businesses. They also suggest AdRoll for advanced marketing organizations with a robust CRM and marketing automation platform. Additionally, AdRoll is recommended for entering the retargeting space and jumpstarting remarketing efforts. Users praise AdRoll for its easy setup and management, as well as its effectiveness in email remarketing campaigns. However, it is suggested to consider alternatives to AdRoll if you don't have the monthly spend to qualify for a DSP. Users also recommend testing AdRoll and comparing its performance to Facebook and AdWords for remarketing campaigns. Rollworks is suggested as an alternative for easy remarketing. Users advise looking elsewhere first and doing a quick, inexpensive test before using AdRoll. Overall, users think AdRoll is an easy-to-use retargeting platform.

Attribute Ratings

Reviews

(1-25 of 49)
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Lee L Kennedy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Variety of advertising media types and sizes
  • Variety of audiences you can choose from to advertise to
  • The interface is pretty up to date and easy to use
  • I'm not sure I trust AdRoll's attributed "revenue". It appears to be significantly overcalculating its effectiveness.
  • I find the interface a bit confusing in a few places like if you want to see reporting for specific audiences split out.
  • Switching between editing campaigns and viewing campaign metrics is a bit confusing.
Score 8 out of 10
Vetted Review
Verified User
  • A customer service rep can help us out with any campaign questions, any time during the work week.
  • The platform has a very transparent platform that provides great detail about analytics of the ads.
  • The platform shows what digital advertising mediums are working the best for your website, not just the ads that you run through them.
  • If you have a custom code on your website, it takes your webmaster a while to implement changes.
  • You need to host your products on the Google Merchant Center to help with abandoned cart ads and emails.
  • The only option for your budget is to do it by the daily spend.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Campaign and ad organization
  • Bulk uploading feature
  • Web ad placement on the web
  • have to clear internet cache for it to work properly every once in awhile
  • Data takes a while to update
  • Platform updates always affect experience for longer than expected
Nisha Nevill | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • AdRoll helps us retarget prospects across a number of websites and touch points.
  • AdRoll provides you with a customer success manager to provide insights and recommendations.
  • AdRoll will create ads for you if you're short on time!
  • AdRoll should include that time frames for customer viewing windows can be changed - this was very helpful once we implemented it.
  • AdRoll's success just seems kind of random sometimes, it's hard to sometimes make sense of exactly what is working and what isn't.
  • AdRoll struggled to understand our website was blocked by specific countries, they marked our ads as void and we had to have a few conversations to get them to no longer do that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • the retargeting definitely triggers
  • Their design team helps create the ads
  • Customer service is good
  • Customer service is good, not great. We've been shuffled around a lot
  • The dashboard is sometimes confusing
  • Credit cards often give us issues. Sometimes they reject the cards for no reason
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The reporting dashboard that is accessible to AdRoll clients is very clean and easy to use. The transparency of these dashboards allows for detailed reporting that can be extended to your client.
  • The AdRoll account reps are very responsive.
  • The dynamic retargeting that AdRoll provides in a digital setting can target at a very granular level.
  • AdRoll tracking on our end has been having issues lately. We are not sure if our tags have not been implemented correctly, or if there is currently a glitch in the system.
  • Unfortunately, sometimes the account reps and internal technicians do not communicate efficiently enough when an issue arises. This causes a slow turnaround for troubleshooting.
  • The overall understanding that the account reps have of their own system needs improvement.
Vincent Misiewicz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Much easier to set up dynamic retargeting than AdWords
  • Customer service is fairly responsive and is standard with all accounts
  • New reporting features are an upgrade and no longer require use of excessive filters
  • The "attribution" model is a little suspect. We use just a 1-day lookback window, as "view-thru" conversion value is difficult to measure.
  • For Facebook ads, you have to contact customer service to edit any ads. The approval of ads is unnecessarily long.
  • There is not a lot of control over the bidding and the actual fees are a little unclear.
Susan Hammiche | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Customized ads so you can showcase what you want.
  • Flexible marketing by setting a budget.
  • Great analytics to see what works and what doesn't.
  • Some parts of the platform are hard to use for beginners.
  • Delayed updates on ad performance.
  • Support may take some time to get back to you for any issue.
October 14, 2019

Worth it. Quick ROI

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use.
  • Instant analytics, know what your spend and revenue for that spend is.
  • Always working.
  • Design phase takes a little time, but this doesn't have to be done all the time.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Dynamic Retargeting -- We have not been able to find another partner that has allowed us to do this in the same way.
  • Customer service: sometimes the response times are not the best.
  • Fixing problems: a lot of times if we have a problem AdRoll reaches out to a lot of their engineers and they are unable to find a solution.
  • Management: we have had issues with our AdRoll team and really taking the time on our accounts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We use it to drive awareness through a high CTR.
  • We drive revenue to our ticketing sites in order to drive a high ROI.
  • Getting invoices paid on time can be an issue because of the delay in receiving said invoices, and our reps are normally not super understanding.
John Williamson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The interface is easy to use and quick to learn.
  • Extensive variety of templates for ads.
  • Ads are easy to customize.
  • Reports to evaluate the performance of campaigns.
  • Pricing is a challenge; while using there wasn't a fixed fee. Fees are based upon interactions with ads and emails.
  • It takes a good month to get clear and accurate reports. I would like more real-time reporting.
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