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AdvancedPM, by AdvancedMD

AdvancedPM, by AdvancedMD

Overview

What is AdvancedPM, by AdvancedMD?

AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.

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Recent Reviews

TrustRadius Insights

Secure Cloud Storage: Many users have praised AdvancedMD for securely storing all information in the cloud, eliminating the need for local …
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Pricing

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What is AdvancedPM, by AdvancedMD?

AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is AdvancedPM, by AdvancedMD?

AdvancedPM, by AdvancedMD Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Secure Cloud Storage: Many users have praised AdvancedMD for securely storing all information in the cloud, eliminating the need for local servers and reducing security concerns. This feature has been mentioned by a significant number of reviewers.

Efficient Integration with Faxing Services and Scanning Equipment: Several users have appreciated AdvancedMD's seamless integration with faxing services and scanning equipment, as it has made these tasks more efficient and streamlined. This functionality has received positive feedback from multiple users.

Customizable Input Templates: A significant number of reviewers have liked the ability to customize input templates in AdvancedMD, as it provides flexibility to meet their medical practice's specific needs. Users have found this customization option valuable when using the software.

Difficulty accessing training materials and lack of effective support: Several users have experienced difficulty accessing training materials, and they have expressed frustration that the support personnel were not able to effectively address their issues.

Integration problems with scanners and inadequate Tier 1 support: Some users have encountered integration problems with scanners, and they have reported that the Tier 1 support staff lacked the necessary training or documentation to resolve these issues.

Need for improvement in handling unapplied credits within the software: There is a need for improvement in handling unapplied credits within the software. Users have suggested having the option to automatically apply them to patient accounts.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 1 out of 10
Vetted Review
Verified User
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's relatively easy for new Revenue Cycle Management staff to learn as there are lots of instructional videos and extensive documentation. I've been most impressed with the ability to customize very detailed reporting quickly and accurately. The system very rarely bogs down from the sheer amount of data but I have had issues with the IE browser if it's a large file (20+ MB).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
AdvancedMD is appropriate for businesses that desire carte blanche access to the data contained in their entity's database. This is a great system for companies that are data/analytics driven. Unfortunately, the main drawback of the system (inability to accurately track deposit dates of payments) is a CRUCIAL FLAW. If a business is interested in a SIMPLE monthly reconciliation to their bank account, you will struggle with AdvancedMD.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I believe AMD is very well suited for a small to medium sized practice. I would say that a larger or multi-specialty practice/group would need a great demo and more hands-on prior to purchase to make sure it fits their needs. I did have a 20 provider, multi-location group that was very efficient on AMD.
Stanley Harder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • I would make sure that the medical practice has a strong IT support team.
  • You must have a trainer that can stay on top of changes and train new personnel how to use the software as it is complex and offers a lot of features.
  • A critical question is: Are you ready for digital records stored in the cloud and do you have the proper equipment for moving to cloud storage, i.e. Internet bandwidth, redundancy of service, reliable equipment, business continuity planning in place, and adequate support? A power outage, for example, can quickly turn a normal situation into chaos.
  • Is browser based software responsive enough for your needs? Often the move from client-server to cloud based is not adequately understood and technical needs are underestimated.
  • This solution is excellent for the smaller practice with a limited budget and limited time to focus on the technical details.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe ADP AdvancedMD is best suited for a small-medium size practice. I could see where it may not be best suited for an eye doctor or hospital type setting. Otherwise, it is great for all other specialties. I have used it at a billing service as well and it was wonderful!
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