TrustRadius Insights
Secure Cloud Storage: Many users have praised AdvancedMD for securely storing all information in the cloud, eliminating the need for local …
Overview
What is AdvancedPM, by AdvancedMD?
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.
Recent Reviews
Pricing
N/A
Unavailable
What is AdvancedPM, by AdvancedMD?
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
6 people also want pricing
Alternatives Pricing
What is ChiroTouch?
ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
What is Power Diary?
Power Diary is a Health Care Practice Management application for physiotherapy providers from the company of the same name in Ballarat.
Product Details
- About
- Tech Details
What is AdvancedPM, by AdvancedMD?
AdvancedPM, by AdvancedMD Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(25)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Secure Cloud Storage: Many users have praised AdvancedMD for securely storing all information in the cloud, eliminating the need for local servers and reducing security concerns. This feature has been mentioned by a significant number of reviewers.
Efficient Integration with Faxing Services and Scanning Equipment: Several users have appreciated AdvancedMD's seamless integration with faxing services and scanning equipment, as it has made these tasks more efficient and streamlined. This functionality has received positive feedback from multiple users.
Customizable Input Templates: A significant number of reviewers have liked the ability to customize input templates in AdvancedMD, as it provides flexibility to meet their medical practice's specific needs. Users have found this customization option valuable when using the software.
Difficulty accessing training materials and lack of effective support: Several users have experienced difficulty accessing training materials, and they have expressed frustration that the support personnel were not able to effectively address their issues.
Integration problems with scanners and inadequate Tier 1 support: Some users have encountered integration problems with scanners, and they have reported that the Tier 1 support staff lacked the necessary training or documentation to resolve these issues.
Need for improvement in handling unapplied credits within the software: There is a need for improvement in handling unapplied credits within the software. Users have suggested having the option to automatically apply them to patient accounts.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 07, 2022
If you are ethical; avoid AdvancedMD
Score 1 out of 10
Vetted Review
Verified User
Literally the most unethical organization on the planet in my opinion. We received a lot of misinformation up to the point we signed the contract. Upon execution, we learned from the implementation team that much of what we were told was inaccurate. This was reported almost instantly and we waited over 30 days for any form of response. It was not possible to move our data from our old EMR to the new EMR even when contacting data migration organizations. I believe AdvancedMD didn’t care one bit. We never added anything to the EMR and decided it was not possible for us to continue. They billed our account a month ahead of time and demanded 3 months' worth of payments before canceling the contract. I believe this is a horrible company. Truly the lowest of all EMR’s out there. Runaway from this organization!
- Absolutely nothing.
- The implementation team has integrity.
- The sales team is worse than car dealers in my experience.
- Be honest.
- Investigate the comments made by their employees.
- Support the end user.
- Scheduling.
- Multi-Locations.
- We are paying over 5K for absolutely nothing.
- We believe this company does not concern itself with the end-user.
- We identified a large lack of ethics in the organization.
The only benefit (which ended up being false for us) was the price point. By theory, it is capable of quite a lot, but sadly we never got that far to even be able to try it. We are just paying for a system we are 100% unable to utilize. We ended up staying with our current EHR and will reevaluate it down the road. Definitely will never seek AdvancedMD again.
Hard to say, we never got to try anything. Once we determined the migration would not work to retain data without hiring a physical staff to handle the download and upload of 11,000 records, there was no negotiation. They are even billing us fraudulently for parts of the EMR that would not be legally utilized by some of our providers. As an example, we are being billed for these 90 days for ECPS for 2 providers that are not able to e-prescribe as they are functional medicine doctors.
In my opinion, don’t deal with the sales staff at all. If you do, demand that emails are answered in writing. Despite the fact that they record calls, I believe they won’t review those calls if it happens to be in your favor. This is just the most unethical company on the planet in my opinion. I think you’d be better off with paper records than working with AdvancedMD.
February 11, 2020
User-friendly and a great out-of-the-box solution!
AdvancedMD is our only billing system and is being used across our entire company (Multi-Site Healthcare Clinics) for approximately 50 locations. The software allows us to standardize our entire Revenue Cycle Management function from implementation to operation. It has also allowed us to outsource (for a fee) some of the more menial work which keeps our headcount and turnover risk lower.
- The built-in dashboard has allowed us to increase transparency to our providers which in turn has improved trust as well as collections.
- The scheduler tool is very user-friendly and allows us a quick glance into capacity and opportunity.
- Master data control is an issue as we have multiple "keys" which sometimes have inconsistent inputs/mappings.
- The support seems to be lacking and it can take quite a while to reach an "expert" who has the time to dig in and respond to an inquiry.
- The automated connection to our EHR has greatly improved our analytic capabilities.
- Intuitive and efficient interfaces allows us to get new staff up to speed quickly.
AdvancedMD is a much more user-friendly interface and can be customized much easier without the need for in-house developers. I do think NextGen is more targeted to enterprise level clients as the standard reporting is more in tune with accrual accounting and allows for insurance rates which makes it easier to come up with a true Net Revenue figure.