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AdvancedPM, by AdvancedMD

AdvancedPM, by AdvancedMD

Overview

What is AdvancedPM, by AdvancedMD?

AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.

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Recent Reviews

TrustRadius Insights

Secure Cloud Storage: Many users have praised AdvancedMD for securely storing all information in the cloud, eliminating the need for local …
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Pricing

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What is AdvancedPM, by AdvancedMD?

AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is AdvancedPM, by AdvancedMD?

AdvancedPM, by AdvancedMD Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Secure Cloud Storage: Many users have praised AdvancedMD for securely storing all information in the cloud, eliminating the need for local servers and reducing security concerns. This feature has been mentioned by a significant number of reviewers.

Efficient Integration with Faxing Services and Scanning Equipment: Several users have appreciated AdvancedMD's seamless integration with faxing services and scanning equipment, as it has made these tasks more efficient and streamlined. This functionality has received positive feedback from multiple users.

Customizable Input Templates: A significant number of reviewers have liked the ability to customize input templates in AdvancedMD, as it provides flexibility to meet their medical practice's specific needs. Users have found this customization option valuable when using the software.

Difficulty accessing training materials and lack of effective support: Several users have experienced difficulty accessing training materials, and they have expressed frustration that the support personnel were not able to effectively address their issues.

Integration problems with scanners and inadequate Tier 1 support: Some users have encountered integration problems with scanners, and they have reported that the Tier 1 support staff lacked the necessary training or documentation to resolve these issues.

Need for improvement in handling unapplied credits within the software: There is a need for improvement in handling unapplied credits within the software. Users have suggested having the option to automatically apply them to patient accounts.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to Learn
  • Streamline workflows
  • Promotes efficiency
  • Lack of custom reporting or ease of custom reporting
  • Schedule templates somewhat limiting for large groups or unique scheduling situations
I believe AMD is very well suited for a small to medium sized practice. I would say that a larger or multi-specialty practice/group would need a great demo and more hands-on prior to purchase to make sure it fits their needs. I did have a 20 provider, multi-location group that was very efficient on AMD.
  • Greenway,Centricity
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
  • Implemented in-house
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
I believe ADP AdvancedMD is best suited for a small-medium size practice. I could see where it may not be best suited for an eye doctor or hospital type setting. Otherwise, it is great for all other specialties. I have used it at a billing service as well and it was wonderful!
  • medical manager,medisoft
I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients.
200
Medical Assistants, Nurse Practitioners, Doctors, Medical Directors, Front Desk, Billers, Accountants, Owners and Management
2
Experience using medical software, experience working in a medical setting, training and support background would be beneficial. Anyone that is going to support ADP AdvancedMD within your practice will need to go through all of the training.
  • Demographics, Scheduling and Eligibility (front desk)
  • Billing
  • Clinical (EHR)
  • Ability to use iPads to view charts and document visits
  • New reporting feature (InSight) allows us to create graphs and track trends/patterns
  • Integrated Fax allows us to send medical records out to insurance carriers that request it from anywhere
  • We hope they will add the functionality to use it with a MAC.
Not Sure
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Analyst Reports
  • Third-party Reviews
  • Vendor implemented
  • Implemented in-house
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly.
  • Online training
Can only use it with IE and no MACs.
No
Support is included.
I believe in this product and have seen it get better and better because they listen to their customers.
Yes
It was resolved in a timely fashion.
We have had some emergencies come up within our practice where we needed something immediately (reports). ADP AdvancedMD got higher ups involved to help us get the reports out of the system the same day.
  • The appointment scheduler is very easy to use and has a good workflow.
  • Billing - Submitting claims is very simple and you get immediate results on claims that did not go through. This allows you to fix errors and get claims out the door in real time.
  • EHR - Documenting a patient visit is very simple.
  • Unapplied payments - This is our headache with the software. We see so many patients and if we put in a default copay to have it automatically apply to the visit and the insurance comes back and says they didn't have a copay or they paid too much, we have to unapply the patient payment before we can apply the insurance payment. If we don't put in a default copay for the patient, we have a huge unapplied report to work that just grows every day.
Yes
You can use ADP AdvancedMD on an iPad, tablet or laptop. (just no MACs)
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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