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afi.ai

afi.ai

Overview

What is afi.ai?

Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning…

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Recent Reviews

TrustRadius Insights

Users rely on afi.ai to securely back up their Microsoft 365 ExchangeOnline, SharePoint Online, and Teams data for their entire …
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Perfect next-gen backup system

10 out of 10
January 25, 2022
We use afi to backup Exchange Online, SharePoint sites and Teams data (chats and documents) for all employees with a 3 years retention …
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Perfect for SharePoint protection

10 out of 10
August 13, 2021
We use afi.ai for several departments here in the U.S.--mostly to protect the most important SharePoint data. The tool is quite easy to …
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afi.ai - the best O365 backup tool

10 out of 10
August 11, 2020
We use it to protect O365 email, SharePoint and Teams. Started with just a few departments, and rolled it out for 3k users now.
It's a …
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Pricing

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What is afi.ai?

Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is afi.ai?

Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual administrative tasks and provide better resiliency.

- Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights & permissions
- Protect all Microsoft 365 data, including SharePoint, Exchange Online, OndeDrive, Calendars, Contacts, Groups, and Teams with preserved user rights & permissions
- SLA-based protection settings that make configuration fast & easy, without the need to configure & manually assign backup plans
- Dashboards & analytics providing visibility into protection status & data usage
- Point-in-time restore and in-app files/messages/contacts preview for faster recovery of the right versions
- AI-based layer of protection, triggering backups based on 20+ risk factors (Microsoft & Google DC availability, network connectivity, etc)
- Unlimited retention, backup storage locations in US, EU, UK, Canada and Australia or custom customer-owned cloud storage
- Time, version and content creation date retention policies
- Automatic archiving
- Bring your own key encryption
- OKTA integration
- Granular access control, including self-service for end users

afi.ai Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

afi.ai Downloadables

Frequently Asked Questions

Backupify and SysCloud Cloud Backup for G Suite and Office 365 are common alternatives for afi.ai.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of afi.ai are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(13)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users rely on afi.ai to securely back up their Microsoft 365 ExchangeOnline, SharePoint Online, and Teams data for their entire organization, ensuring a reliable copy of all important information and communications. This is particularly valuable during the COVID-19 pandemic and remote work scenarios as it helps mitigate user errors and reduces the burden on the helpdesk team. IT teams have administrative access to manage backups and execute restores, while regular Office 365 users can recover their own data through the afi self-service portal. The software also supports backup and automation of G Suite Team Drives and Drives across the organization, with customizable frequency and retention settings.

afi.ai is highly appreciated for its ease of use, efficiency, and fast data recovery capabilities. The self-service feature empowers end-users to independently handle basic restore and data download operations. The search functionality within the platform is particularly helpful in quickly locating specific documents. Users who switched from local systems to afi.ai note that it offers faster performance and stronger security measures compared to traditional on-premises solutions. Additionally, organizations value the ability of afi.ai to backup and archive deleted Microsoft 365 users, providing a reliable solution for data recovery after an employee departure. This not only saves time for the help desk team but also provides an additional layer of protection against ransomware attacks and hardware failures.

Based on user reviews, there are several recommendations for this backup solution:

  • It is recommended to run a proof of concept (PoC) and reach out to the sales team for assistance. Users have found it beneficial to conduct a PoC to test the product's compatibility with their specific needs. They also highlight that the sales team is very responsive in offering guidance and support.

  • Users suggest evaluating your backup needs and comparing this solution with other vendors. It is important to carefully assess your requirements and consider other options in the market before making a decision. This will help ensure that you choose the best fit for your organization.

  • Take advantage of the unique feature that provides a single user interface (UI) for both Office 365 and G Suite. Users appreciate this capability as it simplifies their backup processes by offering a unified UI experience for multiple platforms.

Overall, users recommend reaching out to the sales team for assistance, evaluating different vendors, and taking advantage of the single UI feature while considering this backup solution. Additionally, they emphasize engaging in a proof of concept, switching from older vendors early, and conducting trials to compare UI, speed, and backup/recovery success rates.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 10 out of 10
Vetted Review
Verified User
We use afi to backup Exchange Online, SharePoint sites and Teams data (chats and documents) for all employees with a 3 years retention policy. We also archive data of employees who left the company for 5 years for compliance reasons. The service provides self-service capability allowing our end-user to handle basic restore and data download operations themself.
  • Support for all data types in M365
  • Ease of use
  • Reliability
  • Self-service for end-users
  • Security and ransomware detection
  • Documentation could be improved
  • Support for MS Planner is not there yet
1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai for several departments here in the U.S.--mostly to protect the most important SharePoint data. The tool is quite easy to use and very efficient; recovering several documents takes literally a few seconds. Search is a really good help when you try to find some specific document.
  • SharePoint sites backup and recovery
  • Anti-ransomware feature
  • Reporting in MS Teams is neat
  • It would be handy to have SharePoint file versions comparisons in the UI
  • Email alerts on settings changes would be good to have too.
SharePoint online backup for data protection with a self service option and anti-ransomware. afi.ai works great, as all data is protected including MS Lists that you can even preview in the backup tool without restoring. Reporting is very good and transparent; you can integrate it with MS Teams for immediate notifications. Data archiving is included at no additional cost.
Score 10 out of 10
Vetted Review
Verified User
Switched to cloud to cloud backup a little more than a year ago. We used on-prem DC and local vendors, like Veritas and Veeam to backup M365. Before the switch we tested more than 5 solutions, and found most of them very slow and lacking on the security side of things, especially bring your own encryption functionality is very rare. With Afi the POC was very smooth and we decided to give it a go.
Works like a charm for 1+ years now for 15k+ users.
  • Security
  • Ransomware protection
  • Data recovery
  • Monitoring integrations
  • Documentation
  • Multi-region data storage
  • Backup and recovery are reliable and fast. We run automatic tests using API, and we had 0 failed recoveries for far.
  • Self-recovery options for employees
  • Data archiving works great and can be automated ( revoke a license in M365, the user gets automatically archived in
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai to back up SharePoint and Teams data, as well as to archive Mailbox and Drive for departed employees for compliance purposes. It adds another tool to our toolkit against potential ransomware attack or hardware failure. Self-service recovery is great, as it saves quite some time for our help desk team. We replaced our local system with this cloud service
  • Backup and recovery is very fast
  • Reliable recovery
  • Easy to use
  • Ransomware detection
  • Documentation could be better
  • Data protection, off-site backup
  • Ransomware protection
  • Data archiving is much cheaper than with Microsoft
Score 10 out of 10
Vetted Review
Verified User
We are using afi.ai to backup and archive deleted Microsoft 365 users. When an employee leaves the company we backup [their] OneDrive and Exchange mailbox data, and then we can delete the user account from Microsoft 365 domain. In case we need to recover data after an employee departure we use afi backups.
  • Archiving of deleted Microsoft 365 users.
  • Backup of SharePoint lists and OneNote books.
  • Fast offline export of a mailbox and SharePoint items.
  • We'd like to use Onelogin as SSO.
Great for archiving of deleted SharePoint online sites and off-boarded Microsoft 365 users; unlimited number of on-demand backup runs that can be triggered in the application by system administrators.
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai to back up Microsoft 365 ExchangeOnline, SharePoint Online, and Teams for the whole organization. With COVID-19 and working from home, it became absolutely critical for us to have a secure copy of all data and all communications, as user errors increase tenfold and the number of requests to recover/move data overwhelmed our helpdesk team.
  • Exchange Online, SharePoint Online and MS teams data backup and recovery
  • Granular ACL
  • Self-service recovery for end users
  • Reporting API could be improved
  • Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)
The ease of use, and strength of Microsoft 365's workload backup are the strongest sides of the service. We looked at a few vendors providing Microsoft 365 backup and afi.ai was one of the best in terms of deep technological support for SharePoint and Teams.

1. We use it to protect all data in Microsoft 365
2. We enabled self-service for end users to perform data recovery, a huge relief for the helpdesk team
3. It also allows us to archive departed employees mailboxes and files
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai to protect O365 email and SharePoint sites for a few regional offices. IT team has admin access to the system (managing backups and executing restores). Regular Office 365 users have access to afi self-service portal that enables them to recover their own data without having to ask the IT guys.
  • Data recovery process is very fast.
  • Offline data export starts immediately, without export link generation & etc.
  • Self-service for end-users saves a lot of Helpdesk time..
  • reporting api could be more granular
  • Integration with PAX8 is missing
afi.ai is perfect for quick data recovery. It is very easy to find specific email, or chat message in teams that needs recovery. Speed of recovery is very fast. They provide the most detailed support that we know of (we can back up and export Team 1-1 chats, Channels and their attachments).
Score 10 out of 10
Vetted Review
Verified User
We use it to protect O365 email, SharePoint and Teams. Started with just a few departments, and rolled it out for 3k users now.
It's a great tool, no management required whatsoever. Data recovery is straightforward and fast. Ai Ransomware detection saved us a few times when endpoint of one of the employees got compromised.
  • Very good support for O365 email, SharePoint, Teams and OneDrive.
  • Ransomware protection.
  • Nice and easy UI.
  • Super fast.
  • MS planner and project support is needed.
Teams backup became very important as we started using it very actively in the organization. afi.ai does the job very well, supporting not only SharePoint associated with a Team, but also Team channels messages, including private channels.
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai to backup G Suite Team Drives and Drives in all user accounts across our whole organization. The backups are automated and we can set frequency & retention time by Org Unit. Restore is done either by our IT team or by the end- users via afi.ai self-service portal.
  • G Suite Team Drives backup.
  • Searching for G Suite items.
  • Exports of drive files offline.
  • Add support and cross-restore to Office 365.
It can be used to backup G Suite domains to the cloud, the cloud storage and the whole service are managed by afi.ai, you only need to set the protection policies and monitor the backup statuses once in a while. We did not have any issues with backups and restores. Search and browsing also work reasonably fast.
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