TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/rV/7p/W7JTG122JCTK.PNGBest Facebook toolOur organization uses AgoraPulse mostly to get all Facebook page notifications in one dashboard which helps us do moderation on time. On the go, mobile app helps to get all notifications instantly. One button report system is also good.,Helps do moderation on time. To schedule in Nepal time zone. To get weekly, monthly reports with one button click. Alert 24/7,Competitors report needs to have more information. Dashboard sometimes crashes with Safari browser, so I use Chrome with no problems. Hope to see more features in future.,10,10,Faster lead conversion Increased employee efficiency Better customer service.,,Adobe Photoshop, Facebook at Work, Adobe Acrobat DC, AdWords, Facebook for Business,4,Instant alert Multi users Administrative control Instant support Email alerts Additional feature update without cost,Portability Now able to share instant reports,Maybe integration with other social platforms,10,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation Analyst Reports Third-party Reviews,Don't have to till now. If necessary will update it here.,Implemented in-house,No,Change management was minimal,Need to have admin access,10,Self-taught,This product is easy to learn without any support or training you can learn it yourself. For e.g. If you know how to run Facebook page then it that simple.,10,You just need to have admin access.,No - there is no facility to customize the interface,I have not done any additional configuration or customization because they do not have these features and I think they do not need any too.,No,8,Yes,I was looking for few year back report on Facebook which I could not get so I asked support team. Even thought they could not solve the problem. They told me reason which I agreed too.,Adding social platform Adding users Instant reports,Non,Yes,10,10,10,10Best CRM for FacebookIf you are looking for the best CRM for your social media page, Agorapulse is for you. Not only you can plan your posts, review your competition, create applications that will increase your fan base, but will also keep track of your best posts, your top contributors and help your team to keep track of responses and response rates. It's an essential tool for any brands that decide to focus on their social media page and increase their fan bases. Since using this fantastic tool I was able to understand my community, make sure every posts was answer and increase my fan base. One of my post this week received 32.000.000 views! THANKS AGORAPULSE,Facebook CRM Applications Competitors Fan base development Customer service,New Apps,10,Increase fan base Sales conversation Customer relationship,10,10
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AgoraPulse
271 Ratings
Score 8.5 out of 101
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AgoraPulse
271 Ratings
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Score 8.5 out of 101
Top Rated Award
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Umang Shakya profile photo
November 26, 2018

AgoraPulse Review: "Best Facebook tool"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

10
Read Umang Shakya's full review
Alex Petrilli profile photo
September 30, 2015

AgoraPulse Review: "Best CRM for Facebook"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

10
Read Alex Petrilli's full review

Feature Scorecard Summary

Boolean keyword searches (69)
7.8
Filtering out noise/spam (72)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (102)
8.8
Audience targeting (81)
6.7
Content optimization (1)
9.1
Workflow management (93)
7.9
Automated routing and prioritization (1)
6.4
Customer interaction histories (102)
8.4
Bulk actions (92)
7.9
Lead generation (66)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (70)
6.7
Twitter (97)
9.1
Facebook (109)
8.9
Instagram (102)
7.8
Campaign success analytics (91)
7.7
Real-time tracking (96)
7.3
Competitor analysis (82)
6.9
Role-based user permissions & privileges (98)
8.3
Mobile access (92)
6.6

About AgoraPulse

Agorapulse is a social media management tool that helps mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

Post content, engage with your community, and download reports from a single, intuitive dashboard.

AgoraPulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Does not have featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

AgoraPulse Screenshots

AgoraPulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Small$49per installation
Medium$99per installation
Large$199per installation
Enterprise$299per installation

Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)Enterprises (> 500 employees)
5%

AgoraPulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

AgoraPulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese