TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/rV/7p/W7JTG122JCTK.PNGMust-have for any small or medium-sized agencyWe use AgoraPulse daily to assist in managing our clients' social media profiles. The intuitive and streamlined interface allows us to work through multiple tasks quickly and efficiently.,I love having the ability to tag conversations, comments, and individual followers. This makes follow-up and reporting a breeze. The layout is so intuitive. For being such a feature-rich application, it's easy to dive in and get started with the basics rather quickly. The training videos do a great job of breaking things up into bite-sized pieces. The support team is phenomenal. I rarely wait more than a few hours for a response, even during off hours. The team is always courteous and professional. More importantly, they get things done quickly.,I'd like to see support for Instagram Stories. In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier. When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram. The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal. I'd like to be able to track the performance of LinkedIn posts.,9,2,Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes! AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.,Buffer, Post Planner and Hootsuite Free,Facebook for Business, Canva,No,Price Product Features Product Usability Product Reputation Vendor Reputation Third-party Reviews,I wouldn't change anything. I do extensive research before making big decisions. I'm happy with the process as well as the result in this case.,10,Yes,Yes! During my trial period, they noticed I hadn't been using the tool that much. They reached out to me and I explained that due to time constraints I hadn't been able to explore the product. They doubled the length of my trial and continually sent helpful training videos. Quite honestly, this converted me into a customer.Best Facebook toolOur organization uses AgoraPulse mostly to get all Facebook page notifications in one dashboard which helps us do moderation on time. On the go, mobile app helps to get all notifications instantly. One button report system is also good.,Helps do moderation on time. To schedule in Nepal time zone. To get weekly, monthly reports with one button click. Alert 24/7,Competitors report needs to have more information. Dashboard sometimes crashes with Safari browser, so I use Chrome with no problems. Hope to see more features in future.,10,10,Faster lead conversion Increased employee efficiency Better customer service.,,Adobe Photoshop, Facebook at Work, Adobe Acrobat DC, AdWords, Facebook for Business,4,Instant alert Multi users Administrative control Instant support Email alerts Additional feature update without cost,Portability Now able to share instant reports,Maybe integration with other social platforms,10,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation Analyst Reports Third-party Reviews,Don't have to till now. If necessary will update it here.,Implemented in-house,No,Change management was minimal,Need to have admin access,10,Self-taught,This product is easy to learn without any support or training you can learn it yourself. For e.g. If you know how to run Facebook page then it that simple.,10,You just need to have admin access.,No - there is no facility to customize the interface,I have not done any additional configuration or customization because they do not have these features and I think they do not need any too.,No,8,Yes,I was looking for few year back report on Facebook which I could not get so I asked support team. Even thought they could not solve the problem. They told me reason which I agreed too.,Adding social platform Adding users Instant reports,Non,Yes,10,10,10,10Best Social Media Management Tool! (Especially for Facebook)Agorapulse helps me organize my clients' accounts, streamline the calendars, keep track of the content, and monitor the effectiveness of my strategy. The reports are detailed and insightful. Most of all, I can easily share the reports with my clients.,Easy scheduling. Robust, insightful reports. Customer Service is friendly and almost always available online. Puts content in one place for easy managing.,The mobile app lacks functionality. Data retention period is too short. It would be great if we could drop a blog post link in, and choose whether to post it as a link or an image. Food bloggers tend to share images. The need to download images, then upload them to Agorapulse has proven to be a time-suck. The cost is a bit high compared to others.,10,1,Nothing negative to share. If it was a bit less expensive, that would be fantastic.,Sprout Social and Post Planner,10,YesThe Sickest Social Media Management Application EverAgoraPulse is currently the premier social media tool used by TMC MindShare. We use AgoraPulse to schedule post and monitor user comments/mentions while analysis monthly or biweekly reports.,Direct Publishing to Facebook, Instagram, and Twitter Reporting KPI's All in One Inbox,Data Retention Period None None,9,2,Was never measured for 2017 to present.,Hootsuite Free,Hootsuite Free,2,Competitive Overview Reporting Social Media Management,None None,None None None,9,No,Product Features Product Usability Analyst Reports,I won't change a thing.,Implemented in-house,No,Change management was minimal,None None None,10,Yes,8,No,No, I can't.,Publishing - Social Media Calendar Reporting Competitive Analysis,None None None,Yes, but I don't use it,10AgoraPulse has it all!I use AgoraPulse mainly for publishing and social analytics, however there are quite a few more features to be explored within the tool! It's great for managing multiple social profiles and gives me all the data I need in one place - a great time saver!,Social publishing. Great for monitoring various social profiles across different platforms. Reports provide great data.,Would like to be able to eventually upload more than one image per update. Would also be able to like to edit images within publishing without having to repost with a revised image.,8,The main positive is the level of reporting and data provided, allowing me to better analyse activity and revise social strategies going forward.,Hootsuite Pro,1,1,Publishing Analytics Monitoring,8,Yes,Product Features Product Usability Analyst Reports,I wouldn't really as I trialled quite a few different tools before deciding on AgoraPulse.,8,No,When I initially began trialling the tool I had some setup queries which were answered quickly and clearly.,Activating social channels Publishing Reporting,8
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AgoraPulse
271 Ratings
Score 8.5 out of 101
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AgoraPulse
271 Ratings
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Score 8.5 out of 101
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Reviews (1-9 of 9)
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Kris White profile photo
July 27, 2018

AgoraPulse Review: "Must-have for any small or medium-sized agency"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

10
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Read Kris White's full review
Umang Shakya profile photo
November 26, 2018

AgoraPulse Review: "Best Facebook tool"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

8
Instead of 10 I gave 8 because there report system can not give few years back report on Facebook page.
Read Umang Shakya's full review
Michelle Cannon profile photo
August 10, 2018

AgoraPulse Review: "Best Social Media Management Tool! (Especially for Facebook)"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
Any time I've contacted customer service, I received a response quickly. The one time there was a real glitch happening, they had it fixed in a couple of hours.
Read Michelle Cannon's full review
No photo available
May 22, 2018

AgoraPulse Review: "The Sickest Social Media Management Application Ever"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

8
Based on customer service response time and knowledge.
Read this authenticated review
Bronwyn Cook profile photo
June 23, 2016

User Review: "AgoraPulse has it all!"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

8
Any queries I've had have been answered quickly and in a very friendly manner.
Read Bronwyn Cook's full review
Ahmed Dawood profile photo
July 08, 2015

AgoraPulse Review: "Should be Agora PLUS!"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
All questions were answered in a timely manner
Read Ahmed Dawood's full review
Pedro Moreira profile photo
July 13, 2015

User Review: "Agorapulse Loves Me!"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

2
I was supposed to be awarded a 50$ voucher for winning something, I can't even remember. And it never came. It was about 2 years ago.
Read Pedro Moreira's full review
Vitaliy Venediktov profile photo
June 26, 2014

"AgoraPulse Review"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

9
Good support team.
Read Vitaliy Venediktov's full review
No photo available
November 13, 2015

AgoraPulse Review: "Great tool and support. It's saves time!"

Score 10 out of 10
Vetted Review
Verified User
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Support

10
They are friendly and fast. You feel they are helpful.
Read this authenticated review

Feature Scorecard Summary

Boolean keyword searches (69)
7.8
Filtering out noise/spam (72)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (102)
8.8
Audience targeting (81)
6.7
Content optimization (1)
9.1
Workflow management (93)
7.9
Automated routing and prioritization (1)
6.4
Customer interaction histories (102)
8.4
Bulk actions (92)
7.9
Lead generation (66)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (70)
6.7
Twitter (97)
9.1
Facebook (109)
8.9
Instagram (102)
7.8
Campaign success analytics (91)
7.7
Real-time tracking (96)
7.3
Competitor analysis (82)
6.9
Role-based user permissions & privileges (98)
8.3
Mobile access (92)
6.6

About AgoraPulse

Agorapulse is a social media management tool that helps mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

Post content, engage with your community, and download reports from a single, intuitive dashboard.

AgoraPulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Does not have featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

AgoraPulse Screenshots

AgoraPulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Small$49per installation
Medium$99per installation
Large$199per installation
Enterprise$299per installation

Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)Enterprises (> 500 employees)
5%

AgoraPulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

AgoraPulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese