Overview
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
Great features. Great value for money. Great support team
So worth it.
Great value, all-in-one social media management tool
Agorapulse the platform for your social strategy needs!
Good Service, Could improve UX
Gotta try it! You won't regret the 'pulse!
We LOVE Agorapulse!
We were looking for scheduling software that did exactly what's promoted, no …
LOVE!
The only tool you'll need for all of your social media
the answer to every social media manager's prayers!
Want to save time in your Marketing AND get results? Use Agorapulse (Here's why....)
Agorapulse is great for small business!
Agorapulse is great!
Go Agora!
Great tool that helps manage your time.
Awards
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Standard
$49
Professional
$79
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
Agorapulse Review - Calendar Publishing Features 2022
Agorapulse Scheduling tool and Power Reports
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 9.8Boolean keyword searches(151) Ratings
Users can build complex keyword searches to surface and analyze the right set of social media conversations.
- 8.7Filtering out noise/spam(153) Ratings
Users can filter out irrelevant search results through excluded keyword terms and other measures.
- 8.2Broad channel coverage(2) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.8Content planning and scheduling(247) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 9.7Audience targeting(160) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 7.3Content optimization(1) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
- 8.9Workflow management(210) Ratings
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(42) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.9Customer interaction histories(222) Ratings
Users can view the entire customer conversation history when responding to a mention.
- 8.9Bulk actions(203) Ratings
Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.2Lead generation(110) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 7.9Content marketing(8) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
- 8.2Paid media management(1) Ratings
Users can manage and optimize paid social media posts across different channels.
- 6.7Campaigns and promotions(119) Ratings
Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.5Twitter(228) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9.8Facebook(255) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.8LinkedIn(104) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 7.8Google+(5) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.8Instagram(241) Ratings
The software allows users to monitor, publish and respond via Instagram.
- 9.1Pinterest(1) Ratings
The software allows users to monitor, publish and respond via Pinterest.
- 8.2YouTube(27) Ratings
The software allows users to monitor, publish and respond via YouTube.
Reporting/analytics
- 9.8Campaign success analytics(198) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 9.9Real-time tracking(195) Ratings
The tool tracks mentions and comments in real-time.
- 8.8Competitor analysis(161) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 9.8Role-based user permissions & privileges(228) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 8.9Mobile access(215) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 45% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(555)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(51-75 of 342)Agorapulse Can Save You Time
- Scheduling across platforms.
- Display our posts in calendar format.
- API restrictions with social networks.
- Deeper insights/analytics.
Agorapulse Review
- Scheduling
- Reporting
- Pop up visibility for social media calendars - hard to see multiple posts each day
User Friendly System!
- Reports and metrics.
- Assigning DMs to certain users.
- Taking notes on users.
- Can glitch if multiple people log in to main account.
- Cannot republish twitter posts.
- Cannot access DMs more than a week old.
Overall very happy, some improvements can be done
- Good overview of comments.
- Handy reports.
- Very good customer service.
- Posting/scheduling posts, they are not always compatible or possible (e.g., Instagram).
- Bit more information in results about how they are calculated.
- Possibility to add TikTok.
Customer Support's Support
- Client support--amazing response time and always straight to the point. Very helpful.
- Well divided report section and customization.
- Good organized inboxes (filters, labels, expandable user cart).
- A little hard to find some answers on the website and bug identification (not communicated well enough).
- Report features could be expanded to be able to compare segment agents in greater detail.
Definitely would recommend it to a fast-growing company that maybe would like to have everything in one place.
Amazing Product, highly recommend!
- User Friendly Desk Top Version - super easy to navigate through Agorapulse and self teach.
- Organization - provides easy ways to keep track of all social media account activity.
- Customer Service - the customer service of Agorapulse is super great. Always very responsive and willing to have meeting with team member to help them adapt to the app.
- Mobile Version - is less user friendly. Harder to like posts.
- Notifications - sends lots of emails that aren't accurate saying there are missed comments.
- Mobile Version again - I believe the app could be way more user friendly and more similar to the desktop version. It varies too much between the two.
Great app, great support, GREAT VALUE
- Mobile app
- Easy-to-use inbox
- Customer service
- Images sometimes don't display when brought in
- More detailed competitor metrics
Very useful professional App
- Reports.
- Choosing specified days OR Calendar.
- Assigning conversations.
- Users individual reports.
- Choosing specified hours of the day.
- Improving Instagram features.
The reports also are a great thing, but I needed to create an individual report for every user I had.
The ultimate time saver!
- The content calendar is incredible - very streamlined, easy to navigate and organize.
- The reporting gives us everything we need all in one place. Very easy to find the exact metric I am looking for quickly.
- The content approval system is great for us as we have multiple content creators and I need to approve everything before it gets published.
- The time zone feature is one I would like to see improved on. I absolutely love the fact that I can toggle between time zones, but I would love it if the calendar would automatically show up in the time zone that the profile has set, and not default to the one I am currently in.
- I would love to be able to reorder photos that I have uploaded to create a multi-photo post. At the moment I need to upload them individually in the exact order I want them in. I cannot drag and drop into a new order.
- I would love to be able to add more competitors to watch on my account without having to pay more for each one. It's such a great feature, but not worth the amount, since we already pay $200 per month it seems like something that should be added on and included.
Agorapulse saves us time and makes us shine!
- The reporting capabilities of the tool really make us look great. The ability to download a professional-looking report each month is just awesome!
- Posting images and videos to Instagram is a snap whether we do them online or from a mobile device.
- Posting to Facebook and Twitter is a seamless process. The ability to upload posts in bulk can streamline our process.
- We occasionally have some issues posting to LinkedIn and tagging LinkedIn users. But, we've always assumed this was because of LinkedIn's API.
- The Agorapulse Knowledgebase could be a bit more robust to relieve the support team of some questions one would normally find elsewhere.
User-friendly, organized, professional
- Provides detailed, custom reports to share with clients
- Allows for scheduling content months in advance
- Easy and user-friendly platform to monitor user comments and interactions
- Push notifications for Instagram - these can be a time suck when you have to go in and post the content natively in the app
- Social media tokens are often disconnected, requiring you to refresh and reconnect which can be a pain
- Bulk publishing function is okay, could be improved to make things more functional
- Great for managing multiple social media clients on a regular basis.
- Ability to generate custom reports - professional presentation to clients, and reports save time.
- Monitoring content for all platforms is easy.
Great tool for social media management
- Scheduling and approving content.
- Allowing different users varying levels of access.
- Listening for key brand issues.
- Hashtag tracking.
- Improved follower tools for twitter.
Agency Owner Review
- AgoraPulse has some awesome reporting tools. Helps us save money instead of getting another reporting software.
- AgoraPulse has the feature of saving common replies to any of our client's customers comments or questions.
- AgoraPulse is very affordable when you compare it to the other software on the market for agencies.
- I wish AgoraPulse's reporting was dynamic like a dashboard sort of like Cyfe.
- I wish the reporting on AgoraPulse could be automated to send to our clients emails weekly or monthly.
- I wish we could white label the reports before we download them, as well as remove metrics we don't care about.
Agorapulse made my job a million times easier!!
- They provide detailed data reports. I love being able to track followers, engagement and more through one program. It’s easy to read so my boss can also understand and it’s accurate in the information.
- Everything is very organized. I’ve tried other programs that do the same stuff but the layout is just messy and confusing.
- It would be nice if I could have a way to layout content. So for example, Instagram is very visual. It’d be cool to be able to see just the images and how they flow with one another.
I couldn't do my job without Agorapulse!
- Reporting - Easy to export and understand reporting features.
- Scheduling - Easily see what is scheduled or has already posted.
- Exporting scheduled posts - I would love to be able to send a "schedule" of posts that have been scheduled but not posted to businesses.
- Save posts as draft - Sometimes I am not always ready to schedule, so I would love to see a "save to draft" feature.
- Organized
- I love the layout.
- I can manage my team.
- I don't like the reports at all.
- Should be allowed to have listening turned on for every client, at least on competitors, included in the base price.
- Faster customer service or a dedicated account manager so that it's not a bunch of different people dealing with my account.
The only social media automation software that I’ve found solves our drip and content marketing problems
- Automatic posting.
- Recurring posting.
- Several social networks.
- Bulk deletion of posts.
I wish I'd found this platform sooner
- Makes moderating with a team seamless.
- Reliably pulls through engagement from our social channels.
- Very clean and simple UI.
- Would love increased analysis on the tag functionality.
Great for Small Business Marketing Agencies
- Scheduling organic social media content across multiple platforms.
- Customized social media reports.
- Integration with a variety of different platforms.
- User-friendly interface.
- No grid preview for Instagram.
- No integration with Google My Business.
- Automation for reporting on a monthly basis.
Great for social media teams
- Notifying of comments.
- Notifying of messages.
- Tracking who reviews what.
- Notifying of comments on ads.
- Recognizing when comments or ads have been responded to off-platform.
- Integrate more functionality within the platform (instead of having to go to the actual social media site or app).
Agorapulse is our GO-TO tool for Social Media Marketing in a sea of overcomplicated software
- Publishing calendar ability.
- Assignation of task to team members.
- Data analysis.
- Incorporating AI in unique and useful ways.
Makes My Life Easier
- Labeling of content type, inbox messages, and audience.
- Content calendar.
- Queuing and scheduling of content.
- Listening.
- Expanding the functionality of the [new] image editor (i.e. brightness, contrast, etc).
- Fans & follower reporting.
- More Instagram functionality (probably not AP's fault).
Best for agencies and large businesses
- Analytics and reporting
- Workflow management
- It is the best option for agencies
- Community management
- It is expensive for small businesses who only need to manage a few profiles.
Great For Growing Marketing Agencies
- Posting and scheduling.
- Assigning posts to other team members for quality control/reviewing.
- Easily change dates for posts on multiple platforms individually.
- We'd like more reporting options, we currently don't use the reports and create our own for our clients.
- While the speed of the platform isn't poor, any speed improvements to the platform would improve the productivity of my team.
How to get your to inbox to zero!
- Approval process is streamlined and easy to use.
- Logging in to the Agorapulse (one platform) to review and reply to all comments is a time saver! Helps to keep me from going down the rabbit hole on Facebook and Instagram!
- The reports are fantastic. I'm a visual learner, so the graphs really help me see clearly when my posts are performing well.
- It's frustrating that we can't schedule video content on our LinkedIn profiles.
- Other platforms like PromoRepublic have curated content broken down by category and platforms. It's really nice. Even if I don't use it, it does inspire me.