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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
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Product Details
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
Watch How this marketing agency saves time using Agorapulse.
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Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
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January 17, 2020
AgoraPulse is a no-brainer.
AgoraPulse is currently used as the primary social media scheduling and monitoring software for all of our marketing needs. It allows our department to have a centralized place to monitor the major social media networks we utilize, as well as coordinate and proof our work amongst the department to ensure accuracy and quality outbound messaging.
- The ability to bulk schedule by RSS feed for Facebook and Twitter.
- The ability to bulk schedule by multiple image import on Instagram.
- Quickly mark all of the incoming messages as completed.
- The ability to bulk import into multiple social media profiles. Currently, you have to bulk import into a specific profile (i.e. Twitter) and then duplicate each individual message for another social media profile. We use quite a bit of news content to fill our social queue and this becomes quite cumbersome.
- There are some bugs with the new "default" scheduling category. On some instances where you duplicate from one profile to another, the default doesn't get applied and the message will not save.
- Could use more robust reporting features. We came over from Sprout Social which FAR blows away AgoraPulse reporting.
January 09, 2020
Celebrating our one year anniversary with Agorapulse!
We are using Agorapulse to manage the social platforms of executives who hire us for messaging and social media management.
- Previews of posts
- Integrated calendar [that now includes all platforms in one view]
- The exported reports were completely maddening...we almost parted ways over those. Rather than starting the search over since we did like a lot of the features within Agorapulse, we decided to create our own customized template to drop reporting detail into. Would really love to see Engagement Rates included in the reports.
- Tagging people within LI is one of our biggest issues. However, I realize that's a LinkedIn limitation and not one of Agorapulse's. Speaking of LinkedIn, it would be amazing if they would allow for reporting for individuals. We're currently having to manually do that.
January 09, 2020
Agorapulse in a small business with large cliental.
We use Agorapulse to organize and publish social media for our clients. Our department has 3 people using Agorapulse at different times, and you would think that would be disorganized and chaotic. Wrong!
- Scheduling.
- Assigning.
- Thumbnails for Facebook videos.
- Dark mode!
January 07, 2020
Agorapulse is great for companies!
The marketing/communications department at my company uses Agorapulse to manage our social media scheduling and reporting. It helps us efficiently plan and automate our social media calendar and pull reports to track our monthly goals.
- Calendar/queuing/duplication posts
- Assign feature for other users in your organization
- Gallery feature for graphics/videos housing
- Instagram stories scheduling
January 03, 2020
On the pulse with Agorapulse.
At Pixajoy, we use Agorapulse for the Marketing Department. It's useful for our Content managers to be able to plan and schedule posts across our various social media channels and manage messages/inquiries from one platform. It's been very useful, especially since they introduced the carousel option. And the report it generates is also very clear and concise so we're able to use it to prove our matrices.
- You can export your Agorapulse results into power point which is useful when you're trying to put together a full report for your bosses.
- You can publish carousel images now - which is a big plus if you're working with products and need to show off your product highlights.
- Would love if Agorapulse had a function to schedule instagram stories too.
- Would also be great if we could see our instagram inbox in agora pulse as well as opposed to just comments left on posts and ads.
December 20, 2019
Great for medium business users
Score 8 out of 10
Vetted Review
Verified User
Agorapulse is being used across the different marketing departments and regions.
- Reporting, but the PPT format is wonky.
- Calendar set up.
- Upload and set-up still needs a lot of work to update (targeting and tags).
- Links: need to stay in the text.
December 19, 2019
Love it and easy to use!
We use Agorapulse to manage all our clients' social media as well as our own. It addresses the need to have one spot to manage all these accounts and interactions.
- Being able to tag other companies across the platforms
- Being able to schedule the same post over mutliple days
- I would like see the social media groups go in alphabetical order instead of me having to do that.
- Reporting could be a bit more detailed for our client - no one really understands the ROI of the report....
December 12, 2019
Fits our unconventional use-case, if a bit pricier than I'd like
Score 5 out of 10
Vetted Review
Verified User
We use it to post articles on social and engage with our audiences
- scheduling
- calendar
- reporting
- mobile app
We use Agorapulse to manage 12 social media channels. This includes our agency's channels as well as a large, Triple-A client, which requires our finger to always be on the pulse, so to speak. With Agorapulse, we are easily able to manage social media publishing queues, as well as the various communities. Managing a community of over 200K+ seemed intimidating before Agorapulse, but the tools make it so easy and social listening is essential.
- Being able to completely pause a publishing queue is so essential in the event of a social media crisis. Agorapulse offers this feature.
- The customer support at Agorapulse has been a pleasure to work with. They are friendly, responsive, and open to suggestions.
- Being able to shuffle publishing times in the queue based on best-performing times would be wonderful.
December 10, 2019
Agorapulse is a solid software that keeps getting better
Agorapulse is used daily at my organization to help manage our extensive community of over 65,000 fans, Facebook and 50,000 fans on Instagram, and 15,000 fans on Twitter.
With so many people to engage with, Agorapulse really helps us keep things in line so we can respond to customers quickly and easily.
With so many people to engage with, Agorapulse really helps us keep things in line so we can respond to customers quickly and easily.
- Schedule
- Responding to DMs and Comments
- Schedule is glitchy sometimes
- Scheduling could be more clear
- Pricing
December 05, 2019
It's not cheap, but it's probably the best platform out there for social media management
My company manages social media for political clients, so there is definitely a need to collaborate with a team for social media posting. After quite a bit of research, I decided to give Agorapulse a try. I have to say that compared to many of the other products on the market, Agorapulse definitely suits the majority of my needs.
One of the best aspects of Agorapulse is the ability to schedule and review various social media posts well in advance of publishing. This level of collaboration is really important in a political campaign where many different people have valuable input. By giving the candidate the ability to have the final word, there is a clarity in organizational control that is essential when running a large-scale social media operation.
I also love the level of integration that Agorapulse provides. I can connect with a multitude of apps and services from within a single portal, which is great. I will say that the pricing is a bit higher than I would like, but a quality product like Agorapulse is worth the investment.
One of the best aspects of Agorapulse is the ability to schedule and review various social media posts well in advance of publishing. This level of collaboration is really important in a political campaign where many different people have valuable input. By giving the candidate the ability to have the final word, there is a clarity in organizational control that is essential when running a large-scale social media operation.
I also love the level of integration that Agorapulse provides. I can connect with a multitude of apps and services from within a single portal, which is great. I will say that the pricing is a bit higher than I would like, but a quality product like Agorapulse is worth the investment.
- Social media team management.
- Social media posting schedule.
- Integrating with other social media platforms.
- Pricing could be a bit better.
- Inability to post multi-image posts to Instagram.
It is being used by our Marketing department. It addresses the problem of time management in social media marketing.
- Easy to understand tools and features.
- Wide variety of features that do many complex things in social media marketing.
- Customer service is top-notch with fast service.
- Missing functionality to post to Pinterest.
- Lacks some analytics reporting features.
- Missing functionality to post different image sizes in one post.
November 20, 2019
Agorapulse Review
Only 3 of us on our smaller social media team use Agorapulse. This platform allows us to all work in one platform to better plan content, listen and respond to social media.
- Post to Instagram. We had heard that others won't directly post to Instagram and that was a deal breaker for us.
- Social listening. We've had a lot of success with becoming aware of posts we were tagged and/or mentioned in. These posts we may not have found otherwise.
- Content calendar. The format of the content calendar is very user friendly and easy to operate. We appreciate that.
- We've had a couple issues with the accuracy of the reports. I wish they were more consistent and accurate.
- Competitors - we've also found this to not be as accurate. I also wish more competitors were included in the subscriptions.
November 12, 2019
A comprehensive social management platform
We use Agorapulse for multi-vector social monitoring, scheduling, and reporting. It is being used daily by one staff member who oversees our social feeds and by additional users for strategy and analysis. It provides us a centralized, easy-to-use, comprehensive tool to view and respond to customer correspondence; quickly cross-publish content across multiple feeds; and analyze the results on a monthly basis.
- Friendly, modern interface.
- Inbox zero - Check off comments as they are viewed/handled so you never miss a thing.
- A basic social CRM - See who your most frequently engaged users are and their history with your organization.
- Unified publishing calendar that shows all your previous and future posts.
- Quick cross-posting to different feeds with easily tweaked content for specific requirements (Twitter).
- Twitter and Instagram keyword/hashtag monitoring with geolocation filters.
- Reporting that includes top-performing content types, times of day, and post content; engagement.
- Multi-user capable.
- Basic mobile app for monitoring/publishing on the go.
- Basic competition monitoring.
- Multiple queues for fast scheduling posts.
- Monitors Facebook ad comments.
- Cheaper than Sprout on a per-user and per-profile basis.
- Even basic level includes nearly all features.
- Cannot monitor Facebook check-ins, event comments, or comments on dynamic creative ads.
- (This is a Facebook API restriction, no platform can do these things, unfortunately; Just an FYI).
- Reporting/Analytics tool not as powerful as Sprout or (especially) Socialbakers.
- Competitors feature doesn't show their top-performing posts.
- Each competitor you want to track costs money.
- Cannot schedule automatic delivery of reports.
November 12, 2019
How to impress your boss by growing your social media channels: The Agorapulse story
Our marketing department uses Agorapulse to schedule content targeted at our various personas on our main channels.
- Listening feature - allows us to reply and engage with our community directly from Agorapulse.
- Mobile app - it's perfect for when we commute or go away. It also allows me to evaluate things on the fly.
- Analytics - it shows the best post times, keywords, impressions and awareness rates...among other things. This allows us to keep track of our progress easily.
- Viewing all channels in calendar mode at the same time should be a basic feature.
October 09, 2019
Agorapulse Review
Score 10 out of 10
Vetted Review
Verified User
We use Agorapulse at BioTE Medical because of the features it provides us on a day-to-day basis and we love getting up-to-date stats on the fly and at ease. We love how easy it is to manage comments and how the posting section is so user-friendly.
- Posting.
- Comments management.
- Stats.
- Twitter word count limitations.
- Video upload or GIF files don't work for Instagram.
- Cannot change region time.
October 08, 2019
Agorapulse: Community Listening for the next generation
Score 10 out of 10
Vetted Review
Verified User
I use Agorapulse to not only schedule posts for myself, my personal brand and my clients, but regularly use its extensive reporting and social listening tools to improve my client's experience.
- Social listening across a variety of platforms
- Detail reporting
- Accountability on social response
- Seamless transition between accounts
September 30, 2019
Agorapulse is an all-around winner
Score 10 out of 10
Vetted Review
Verified User
We are a social media marketing agency that uses Agorapulse every day, 12 hours a day, 365 days a year. It is used by our community management team. We have 31 profiles and 12 users - soon to be 45 profiles with 20 users. It helps us streamline all incoming communications so they come through one platform and we aren't having to check each profile individually.
- Separate inboxes for each profile.
- Easy communication between users/team members.
- Live chat function - Someone always on hand to help you if you have a problem.
- Automatic tagging.
- Saved replies.
- Profanity filter.
- If a message is assigned to someone and you reply to it, it automatically un-assigns the message and puts it in the "all" inbox.
September 27, 2019
Excellent Platform for Small Businesses
We currently use Agorapulse to manage all of our social media campaigns internally. It is only used by 2 users within our company, however, we have a smaller marketing division. We do not outsource this type of work and aimed to address the time-consuming element of having 5-10 social media feeds and posting to each one individually. We also wanted to monitor our competitors feeds, and our ROI. This platform was the clear choice when it came to productivity and reporting.
- Sending posts for approval to a manager/brand ambassador for review.
- Assigning levels of access by the user.
- Monitoring competitor brands social feeds.
- Instant reporting.
- Reporting is a major deterrent. Although its instant, you cannot currently customize the report. It only exports in one format, and you can only pull a full overview of one social platform at a time - rather than all in one.
- The notifications are excessive, and despite turning them off in the platform - sometimes it does it anyway with no explanation.
- The inbox - You can respond to all users from all platforms, however, the inbox is separated, and rather than being a one-stop-shop, you have to click from tab to tab to answer each one. That is laborious at times, I'd much rather it like an email inbox as we are all used to and respond one by one.
- The app is absolutely atrocious. Glitches out every time I use it, and I wouldn't recommend using this platform on anything but a desktop. But if you don't care about it being mobile it's fine.
September 20, 2019
Agorapulse is life changing!
Score 9 out of 10
Vetted Review
Verified User
It's being used by the social media team.
- It has an app so you can always see comments and DM's without the need of a computer.
- They have a chat so you resolve issues faster.
- The interface is very easy to use.
- Wish you could have the interface in more languages.
September 03, 2019
Agorapulse, the hero we all need but don't deserve
Score 8 out of 10
Vetted Review
Verified User
Agorapulse is an integral part of our social media department. The platform offers several key features that we rely on to ensure the success of all our campaigns. As a department, we strive to be driven by data/analytics, so we use the 'Reports' and 'Listening' functions heavily to make sure that we are effectively implementing the right strategies. The 'Reports' function calculates optimal times to publish social media posts, the best type of media to use, and growth data to help us analyze our successes and failures. The 'Listening' function is really useful because we can track certain hashtags or keywords and see data on user interaction.
- Customer Service. Whenever there is a bug or issue or if anyone our team needs help with something, the Agorapulse team is very quick to respond and extremely helpful. They also always follow up with us and go the extra mile to ensure that everything is fine.
- They are always updating the platform. Agorapulse may not be the platform with the most features. However, their team is always working on adding new features to the platform and listening to users on what they should add or change.
- Price! Agorapulse pricing is very competitive compared to other social media management platforms. For what you pay, you get more features than most other platforms.
- The mobile app needs a few improvements. The UI can be clunky to some users.
- There is no feature where you can see a preview of our social media profile feed.
August 29, 2019
The best of its kind for agencies!
As a digital marketing agency, we needed social media scheduling and reporting software that would save us time and improve the efficiency of our work. It is used by everyone in the organization as Agorapulse has a great review process for posts. Therefore, each post is sent to another employee to review to avoid any errors not seen.
- Social Media Scheduling
- Community Management
- Reporting
- Social Listening
- Brand look and feel could do with updating
August 27, 2019
Agorapulse is a great social media management tool
Agorapulse is a great social media marketing tool that allows the entire team surrounding me to contribute to our social media presence. The scheduling works like a charm. Also, the social media inbox allows us to be way more reactive towards inquiries, comments, and likes from users, which promotes, in general, the reactivity of our company and thus the interaction with customers and potential customers.
- Social Inbox.
- Scheduling.
- Bulk upload.
- Video editing for Instagram.
- Stories not supported at the moment.
August 24, 2019
Finally, a tool that ticks all the boxes
Score 10 out of 10
Vetted Review
Verified User
Agorapulse is an amazing tool that has saved us many headaches. We know have much snappier in response times than the high profile competition in this space with a dedicated support team who answer all queries quickly and correctly. Management and stakeholders adore the in-depth and aesthetically pleasing reporting functions Agorapulse generates at the touch of a button. We receive constant updates with new features and tools, and I can see they take feedback from users and actually allocate resources into investigating the never-ending 'wants list' of the clients.
- Site navigation and responsiveness.
- Logical pathways to execute tasks.
- Reliability of sharing content at the right time.
- A number of things would be 'cool to use' however they are only applicable to me in my use case. Agorapulse was quick to respond to these feature requests and I look forward to seeing some/all in the near future.
- I would like better CRM in the response area (i.e. the ability to put customers into buckets to mass respond when there is news specifically for them).
August 21, 2019
Agorapulse is perfect for promotion
Purrfect Pals Cat Sanctuary & Adoption Centers utilizes Agorapulse to share our mission, promote special needs cats available for adoption and solicit support for our programs. Our community engagement and adoption program managers join me in creating social media posts. This software allows us to keep a master marketing calendar and get the same message on all of our social media platforms at one time.
- Agorapulse is an excellent resource to coordinate social media marketing by allowing you to share a calendar with several users and schedule postings in advance.
- This software is easy to use, as it is menu-driven.
- It integrates well with Canva and Adobe design templates.
- Maintaining an archive of postings would be a nice feature.